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It Operations Analyst in Bengaluru

338 active opportunities · Updated October 2026

Explore current it operations analyst jobs in Bengaluru. Filter by work mode, employment type, experience, department, date posted and distance.

Z
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Corporate Functions? Zinnov’s Corporate Functions teams power how the firm delivers at scale—building the internal engine behind high-growth, high-impact work. You’ll get: Direct contribution to running and scaling operations that matter—spanning HR & compliance, talent acquisition, marketing, employer branding, facilities/infra, learning & development, and finance & compliance, whichever one you’re here for. Exposure to operating models where Zinnov provides end-to-end enablement building the internal operating engine, employee experience, and scalable processes. A highly cross-functional environment—working closely with delivery/PMO and domain teams to drive consistent execution and employee experience at scale. About the Role As a Senior Manager – Research & Thought Leadership, GC

GitAIGoExcel
Z
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Corporate Functions? Zinnov’s Corporate Functions teams power how the firm delivers at scale—building the internal engine behind high-growth, high-impact work. You’ll get: Hands-on ownership in running and scaling core operations (including Legal, Compliance, Risk, and Governance). Exposure to end-to-end enablement models that strengthen operating engines, employee experience, and scalable processes. A highly cross-functional environment with close collaboration across delivery/PMO and domain teams to drive consistent execution. About the Role At Zinnov, knowledge is not documentation. It is strategic capital. As an Associate – Knowledge Management , you will help architect, govern, and scale an AI-enabled knowledge ecosystem that powers mar

GitAIGoExcel
I
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI. We’re working with leading frontier labs to create the highest-quality, highest-diversity datasets for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution. We are seeking a highly skilled, Field Engineering Technician to manage the maintenance, calibration, and local deployment of a fleet of 600 custom wearable camera rigs. Unlike standard IT support, this role sits at the intersection of precision electronics, mechanical assembly, and field operations. You will be the primary guardian of our hardware integrity, ensuring that high-stakes egocentric data collection continues without interruption across various deployment sites. About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Who You Are: Field Engineering Technician – Wearable Devices Experience: 0–2 years Shift: Rotational Location: Bangalore Employment type: 1 year contract Role overview We are

GitRestAIGo
S
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role We are looking for a Lead Voice AI Engineer to build production-grade Voice Agents for frontline heavy verticals like healthcare, manufacturing, warehousing, retail, hospitality focusing on employee support, procurement, collections, logistics, ordering etc. You will lead the design of low-latency, real-time voice systems combining ASR, TTS, LLMs, conversational AI, enterprise workflows, knowledge retrieval, compliance, and human handoff. This is a hands-on technical leadership role for someone who can take Voice AI from architecture to production. Responsibilities Design and build the real-time voice runtime for live conversations. Build and optimize streaming ASR, TTS, VAD, endpointing, turn-taking, and barge-in. Build adaptive voice pipelines for high-noise frontline environments (60-112 dB), hospitals, factory floors, warehouses, including server-side noise cancellation, echo suppression, and dynamic ASR/TTS optimization for PSTN and mobile phone audio quality. Architect multi-provider speech routing across a broad multilingual matrix, including code-switching (e.g., Spanglish, Hinglish), where no single ASR or TTS provider covers all languages, and language detection, provider selection, and fallback chains must operate

PythonJavaAzureGit
S
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . The Opportunity We're looking for a highly skilled Senior Product Manager – Enterprise Search to join our Product Management team . In this role, you'll own the strategy, definition, and execution of enterprise search across Simpplr — powering both Magnus (our AI assistant) and the Simpplr platform. You'll shape how employees find the right knowledge, content, and answers across the entire enterprise, quickly, accurately, and securely. Search is the connective tissue of the employee experience: it is what makes Magnus's answers trustworthy and what makes the Simpplr platform feel intelligent. You'll be responsible for the end-to-end search experience — from how content is ingested, chunked, and indexed, to how it is retrieved, ranked, and grounded into high-quality, permission-aware answers via retrieval-augmented generation (RAG). You'll work closely with AI engineers, search/ML engineers, data scientists, designers, and cross-functional teams to deliver a search foundation that is fast, relevant, and enterprise-grade. This role requires strong technical fluency in modern search and AI concepts — indexing, chunking, embeddings, vector and hybrid retrieval, ranking, and RAG — along with the product judgment to translate them into measurabl

GitAIGoRust
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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you'll do Lead the design, development, and operation of scalable, enterprise-grade AI/ML architectures and systems with a strong emphasis on reliability, availability, and performance. Lead and mentor a team of engineers, driving technical direction, code quality, and iterative delivery of large-scale solutions. Partner closely with data scientists, engineers, product teams, and compliance to integrate AI/ML solutions into existing and new products. Own the end-to-end lifecycle of GenAI services, including LLM inference, model serving, and proxy/gateway layers that support multiple downstream applications. Define and uphold engineering best practices around observability, scalability, security, and cost efficiency for AI/ML platforms. Evaluate tools, technologies, and processes to ensure the highest quality and performance of AI/ML systems. Stay abreast of the latest advancements in AI/ML technologies and methodologies, and translate them into pragmatic solutions for the business. Ensure compliance with industry standards and best practices in AI/ML. What's required Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 10+ years of experience in software/AI/ML engineering, with a proven track record of successful delivery of complex, production-grade systems. Demonstrated experience building large-scale enterprise-grade services with high reliability, availability, and observability (SLO/SLA-driven en

PythonJavaAWSAzure
M
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team Want to be the brains behind our robust systems? Then joining us as Software Development Engineer - III - Backend may be the right thing for you! When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Software Development Engineer - III - Backend, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossipping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role As an SDE - III (Backend), you will solve real-life complex problems and create compelling experiences for our users. In this role, you will ensure that the solutions and processes that we create are of the highest quality. And in doing so, you will champion a seamless app experience for all our users. You will also collaborate with your fellow engineers to create scalable solutions that are pertinent to Meesho’s overall growth. If you are confident about solving hard, interesting and UNIQUE problems, and creating an impact within an entrepreneurial environment, then you might just be our next SDE - III (Backend). What you will do Collaborate with teams to develop and support the smooth 24x7 operation of our service <l

PythonJavaSQLPostgreSQL
I
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap”—the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments—kitchens, warehouses, hotel floors, and homes—to capture the high-fidelity task data that the world’s leading robotics labs use to train their foundation models. About the Role Instawork Robotics creates the highest-quality, highest-diversity datasets for robotics and physical AI. We work with leading robotics builders and research labs to solve one of the most important challenges in robotics: closing the data gap. As a Platform Engineer, you will build the products, services, tools, and infrastructure that power IRL’s data collection, processing, and quality workflows. This is a hybrid product and infrastructure role: you will design platform capabilities for application engineers while also owning the reliability, scalability, cost efficiency, and operation of the systems behind them. You will help shape the platform roadmap by understanding the needs of application engineers, prioritizing high-impact problems, and delivering simple, reliable, and scalable solutions. Who You Are - 5+ years of experience building and operating production software platforms. - Experience designing platform products, backend serv

PythonAWSAzureKubernetes
A
📍 Bengaluru, India
✓ Quality checkedCompany trend -61.1%

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Integrations & Application Engineering team owns the integration and automation platforms at Airbnb. We enable teams across the company to self-serve in connecting their systems and automating solutions, and we integrate Airbnb’s enterprise systems end-to-end. The team also builds and manages custom in-house solutions and the application infrastructure that supports them. This is a hybrid IC and people-leadership role focused on Finance integrations and automations. As a Tech Lead Manager, you will lead and grow a team of engineers while operating hands-on at a senior IC level, setting technical direction, owning delivery, and writing and reviewing code yourself. We’re looking for someone with deep ERP product knowledge who builds integrations in general-purpose languages, takes ownership of systems and people, and is enthusiastic about applying AI, building tools and integrations with Claude Code that extend what the team can do. A Typical Day Lead the Finance and ERP integration practice: set direction, run initiatives in parallel, and own the systems and processes your team supports. Balance management with hands-on work: unblock the team, review designs and code, and build complex integrations, backend services, APIs and MCPs yourself. Partner with Finance, Procurement, and cross-functional teams to translate requirements into integrations, automations, and reporting. Coach and grow engineers and contractors through design reviews, architecture discussions, and career development. Own the smooth operation of month-end financial integrations and reporting, proactively surf

PythonJavaSQLAI
G
📍 Bengaluru, India· Full-time
✓ High-confidence listingCompany trend -78.6%
Quick readStrong listing-quality and freshness signals

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director of Recruiting, Engineering and Information Technology, you’ll lead GitLab’s India-based recruiting efforts for Engineering and IT while helping shape technical hiring across the broader Asia-Pacific region. You’ll lead recruiting managers and their teams, set the regional talent strategy, and maintain direct ownership of senior and executive-level searches. Reporting to the Vice President of Talent Acquisition or an equivalent senior Talent Acquisition leader, you’ll help GitLab build exceptional technical teams in high-growth markets and create a scalable, well-documented recruiting model. Yo

GitRestMachine LearningAI
S
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary The Senior Software Engineer will manage, support, and customize SonicWall's Oracle Agile PLM platform and support its modernization toward Oracle Fusion Cloud PLM. Beyond core PLM, this role owns EDI and system-to-system integrations between Oracle and other enterprise systems — ERP, CRM, the data platform, and external/partner systems — and contributes to SonicWall's agentic AI initiatives by building AI-assisted automations within the PLM and integration landscape. This is a hands-on, full-stack engineering role with a high degree of autonomy, operating within our established delivery, change, and security processes. The ideal candidate can operate and extend the PLM platform, deliver robust Oracle-to-external integrations, and apply modern AI tooling to reduce manual effort and accelerate product and transactional data flows across the enterprise. Key Responsibilities PLM platform: Manage, support, and customize Oracle Agile PLM (Product Collaboration, PQM, PG&C), and support the roadmap toward Oracle Fusion Cloud PLM. Deliver product changes: Interface with users to de

PythonJavaReactAWS
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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role - Execution Trader Job location- Bangalore, India Mode of work- Wednesday to Sunday - Hybrid (3 Days WFO and 2 Days WFH) Who are we? FalconX is one of the fastest-growing startups in FinTech. We are redefining prime brokerage from the ground up. We are backed by some of the best investors in the world including Accel Partner, Tiger Global, American Express, Fidelity, Coinbase, Lightspeed Venture Partners, Altimeter Capital, Mirae Asset, BCapital + more yet to be publicly disclosed. We deliver institutional digital asset traders best-in-class trading, credit, custody and structured products. We trade, lend and secure tens of billions of dollars monthly, are highly profitable, and growing fast. We are data-driven. Whether it's a growth or product decision, we believe data can always help us make more precise and informed choices. We move fast. Speed of execution is essential for any startup, but we believe this is even more pertinent in our 24/7 industry. We prioritize learning. Outcomes are mission-critical, but we also believe that learning in success and in failure will drive our continued success. Our industry is emergent - there’s no shortage of experiments to get involved with and to continue growing and learning together. FalconX has offices in San Mateo

AWSGitRestAI
O
📍 Bengaluru, India· Full-time
✓ High-confidence listing

From $100K/yr

Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

AWSGitAIGo
O
📍 Bengaluru, India· Full-time
✓ High-confidence listing

From $100K/yr

Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

AWSGitAIGo
O
📍 Bengaluru, India· Full-time
✓ High-confidence listing

From $100K/yr

Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

AWSGitAIGo
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