It Operations Analyst in India

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Senior Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. Key Responsibilities: The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives. This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies. We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems. Leadership & Team Management Passion for mentoring and developing engineering talent: Lead and mentor a team of developers, architects, and analysts. Set very high standards for the team and in hiring talent. Manage end-to-end

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Sr. Salesforce Developer, you’ll own the hands-on development of custom solutions on the Salesforce platform. You’ll work closely with Engineers, Systems Analysts, Solutions Architects, and Business Analysts to translate complex business requirements into robust, scalable, and high-quality code. A primary focus of

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Responsibilities Support and maintain customers who have implemented the Customer Identity SaaS solution, resolving technical and non-technical customer issues in a timely fashion Operational management of Support tickets Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution. Exceed customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal and external point of contact on customer issues and ensure they are resolved as expediently as possible. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices Collaborate with other departments in the company to achieve customer satisfaction Contribute to and maintain repository of product area specific knowledge and promote a culture of team knowledge sharing and collaboration within Support. Requirements 5 years+ of technical support and/or software development OR 3 years+ of solid experience in a business or technical analyst role for medium to large scale business software implementation projects Strong analytical and problem-solving skills Self-starter — able to com

This job is with our partner Micro1 Scope of Work Diagnose and resolve common hardware and software issues across Windows, Mac, and Linux environments, focusing on real-world troubleshooting scenarios. Document incident details, troubleshooting steps, and resolutions with clarity and precision using ticket management systems (ITSM). Utilize networking knowledge (TCP/IP, DNS, VPN) to resolve connectivity and configuration incidents. Support non-technical users by providing clear, empathetic communication and step-by-step technical guidance. Contribute detailed, scenario-based examples and process documentation that reflect best practices in IT support. Ensure all input and feedback is well-documented for AI training and continuous improvement purposes. Collaborate asynchronously within a remote engagement model, delivering high-quality, written and verbal feedback. Preferred Qualifications Minimum of 3 years’ experience providing Tier 2/3 IT support in diverse operating system and network environments. Deep familiarity with troubleshooting hardware, software, and networking issues, including root cause analysis. Proficiency in documenting technical incidents and resolutions using ITSM or similar ticketing platforms. Strong written and verbal communication skills, with a focus on supporting non-technical end users. Certifications such as CompTIA A+, CompTIA Network+, or ITIL Foundation are advantageous. Demonstrated ability to contribute to technical process documentation and knowledge bases. Proactive, detail-oriented, and comfortable participating in remote, independent project engagements.

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is hiring a Senior Product Manager for the Computer Data and Analytics Platform – a hands-on product leader who will own the trusted data foundation that makes Computer precise, useful, and safe across every experience. Computer should not merely report on work. It should understand customer, product, and operational context; reason across it; and help people and agents take the right action. The Computer Data and Analytics Platform makes that possible through a unified, governed, low-latency data layer that turns data from DevRev and connected systems into durable context for humans, applications, analytics experiences, and AI agents. You will define how data is captured, modeled, governed, queried, and activated across DevRev. The platform will support operational reporting and embedded analytics, while also enabling grounded, context-rich agentic conversations in Computer – helping users ask questions, investigate work, receive trusted answers, and take safe actions in the flow of work. This is a unique opportunity to build the foundation for an AI-native operating system – where customer context, product telemetry, structured records, events, and machine reasoning converge. What y

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO As Database Support Engineer, you’ll support various critical database platforms across Development, QA, UAT, and Production environments. The role partners closely with application teams, application support, and database engineers and operates within a Follow‑the‑Sun model to ensure availability, performance, and reliability of database services. Key responsibilities include: • Provide operational support for enterprise database platforms in both on-prem private cloud and public cloud • Monitor database health, capacity, performance, and availability, and respond to alerts, diagnose issues, and perform timely remediation • Perform routine maintenance activities (patching, upgrades, housekeeping etc) • Troubleshoot database‑related incidents and collaborate on root cause analysis • Work closely with application owners, application support teams, and DB Engineers • Provide guidance on database best practices and operational standards • Participate in cross‑team problem resolution and continuous improvement initiatives • Contribute to design, implementation and testing of automation and self service capabilities of DB platforms • Drive continuous improvement, identifying opportunities to reduce toil and increase platform efficiency. • Participate in a Follow‑the‑Sun operating model, including shift‑based coverage and handoffs WHAT’S REQUIRED • Bachelor’s degr

About Sigmoid Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best-in-class end-to-end data value chain capabilities spanning Data Science, Data Engineering, and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team-first mindset. You'll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices: New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Role: Associate Director - Delivery About the Role You will lead delivery for large-scale Data Engineering programs, working closely with clients to architect and drive execution of modern data platforms - data pipelines, cloud migrations, lakehouse implementations, and real-time data processing solutions. You will own end-to-end delivery governance across multiple engagements, act as a senior escalation point for clients, and provide technical and delivery leadership to teams building enterprise-grade data engineering solutions. If you enjoy operating at the intersection of technical depth in Data Engineering and delivery leadership, we would like to talk to you. Required Skills & Competencies 15-18 years of experience in Project Delivery, Client Engagement, or Data Engineering Delivery Management, with a significant portion focused on Data Engineering programs. Strong hands-on exposure to Data Engineering tools and technologies, including cloud data platforms Proven experience in Analytics/Consulting/IT Services, managing complex Data Engineering project execution, architecture reviews, and governance. Exposure to US/Global clients, with experience handling client escalations. Ability to manage multiple Data Engineering project teams and pods, mentor Delivery/Engineering Managers and technical leads, and drive engineering process improveme

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Senior Product Manager, Search, Indexing and Query Couchbase | Product Organisation | Bangalore, India | Reports to VP of AI Product Management About the Role Couchbase is building the operational data platform for AI. Search, indexing and query are the core of it — how data is found, filtered, ranked and returned is what determines whether an application, or an agent, can actually use the data underneath. We are hiring a Senior Product Manager to own that surface area across Capella and Couchbase Enterprise: the SQL++ query experience, secondary indexing, full-text search, and vector and hybrid search. This is a hands-on individual contributor role for someone who wants to do the work at the Senior level — write the PRFAQ, sit with the customer, push the tradeoff, ship the capability, and own the outcome after

Job Description- Manager - AR - Controllership, Myntra Role Description: As a Controllership Finance Executive, role involves financial analysis, revenue and collection with complete control over reporting of financial and non-financial metrics. This role is uniquely positioned to provide holistic view of major streams of Myntra’s revenue and receivable reporting, understanding of finance processes and Corporate function. It also involves collaborating with large set of stakeholders like Bizfin, Leaders, Auditors, Product & Tech teams. Roles & Responsibilities Responsibilities: - Invoice Management: Handle the accounting of invoices and collections. - Invoice Processing: Raise invoices and reconcile them with accruals. - Deferred Revenue: Manage deferred revenue accounting. - Collections Accounting: Account for collections and adjustments. - Partner Reconciliation: Reconcile accounts with partners. - Receivables Ageing: Ensure receivable ageing is accurately reconciled. - Weekly Reporting: Provide timely reporting of receivables on a weekly basis. - Operational Support: Collaborate with business teams for finance-related discussions, collectability assessments, and partner support. - Receivables Monitoring: Monitor receivables closely and work with the business team to drive collections. - Monthly Reporting: Prepare monthly reports and MIS with defined analytics and KPIs. - Audit Coordination: Work closely with statutory and internal auditors to meet audit requirements. - Automation UAT: Participate in user acceptance testing for automation projects on a timely basis. - Monthly Book Closure: Ensure timely and accurate closure of books on a monthly basis. Skills Required (What you’ll need): -A semi-qualified chartered accountant / M.com. with 3-5 years of experience or a graduate with 6-9 years of experience -The knowledge of applicable taxes & GST compliances on revenue & receivable -Experience in working with Oracle -Analytical ri

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. About Airbnb Capability Center: Airbnb Capability Centre was set up in 2017 in Gurgaon. We provide specialized operational services which enable Airbnb's business and functions across the world. These include Finance Technology, Finance Shared Services, Analytics, Engineering, amongst other verticals. Our offices are home to multi-skilled teams with an insightful and deep understanding of our business and community. We're hospitable, fun and we welcome all with open arms. The Community you will join: Our small and extremely capable team of Gurgaon-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. ACC is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this, ACC is also building deep capabilities for different verticals like Homes, Finance Technology Group, Finance Shared Services, Payments, Analytics, etc. The Payments (Payments Risk and Compliance Team) team’s mission is to keep the online payment ecosystem safe and optimized to enable anyone, anywhere to pay and be paid with confidence, create a world-class compliance organization and have a data driven approach to building an innovat

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity AI is a top strategic priority for New Relic, and the Bengaluru design team is at the center of it. The team works across three closely related product clusters: autonomous incident response (SRE Agent, Autopilot, and Intelligent RCA), the intelligence and platform layer that powers them (Ground Truth, Agentic Platform, and New Relic AI), and AIOps for event correlation and incident management. These products share a common design challenge: users need to trust systems that act autonomously, and building that trust through good design is genuinely hard work. This is an on-site role in Bengaluru. Your designers are there, and many of your engineering and product partners are too. Being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you'll build the relationships that make design effective. You'll also collaborate with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job. You'll manage a small team of designers and own the quality of the work across these products. The design questions here don't have established answers — how do you make an autonomous system legible? How do you build user trust in AI-generated root cause analysis? How do you design a handoff from machine decision to human judgment? If you're already working in AI product design, or actively building toward it, and you want to lead a team

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Engagement Manager , you will own end-to-end delivery of GCC/GBS strategy and advisory engagements — from shaping ambiguous client asks into structured problem statements to leading teams through research, analysis, and executive-ready recommendations. This role i

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod