Jobs in Thane West

call center BPO executive, also known as a customer care executive or customer service representative (CSR), is responsible for providing customer service and support to callers: Answering phones Responding to customer questions Assisting with customer issues Handling customer complaints Resolving customer complaints Ensuring a positive customer experience Building strong customer relationships BPO stands for business process outsourcing, which encompasses a broader range of activities than call centers. BPO includes customer-facing tasks like sales and marketing, as well as behind-the-scenes tasks like accounting and HR. Call centers, on the other hand, primarily focus on customer communication and support

ob Responsibilities: Contact customers via phone to collect overdue payments. Follow up on pending dues and negotiate payment arrangements. Maintain accurate records of customer interactions and payment status. Resolve customer queries related to outstanding accounts. Achieve daily and monthly collection targets. Ensure compliance with company policies and collection guidelines. Requirements: Minimum Qualification: 12th,undrergraduates & Graduate. Good communication and negotiation skills. Basic computer knowledge. Freshers and experienced candidates can apply. Experience in banking, finance, or collections is an added advantage. HR Rupali - 9975309744