Lead Technical Program Manager 2c Link in Gurugram

Location This is a hybrid role based out of our Gurugram office; 3 days in the office, 2 days remote. About Us Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at http://saucelabs.com . Release Assurance at the Speed of AI | Meet the new Sauce Labs The Role We are seeking a proactive and detail-oriented HR Ops Manager to drive operational excellence and manage core employee lifecycle processes in our India office. In this role, you will be responsible for end-to-end Onboarding and Off-boarding, leading the Internal Committee for PoSH compliance, ensuring Indian statutory compliance, and supporting HRBP activities. Responsibilities 1. Onboarding & Offboarding Lifecycle Onboarding: Own the entire new-hire experience from offer acceptance to day 30/60/90 integration - ensuring document verification, background checks (BGV), system access, and orientation. Offboarding: Manage seamless exit processes, including resignation handling, exit interviews, asset clearance coordination, full & final (F&F) settlement coordination, and exit analytics. Continuously refine onboarding and offboarding workflows to improve candidate experience and operational efficiency. 2. PoSH Committee Management & Employee Relations Serve as the primary lead/Presiding Officer/member for the Prevention of Sexual Harassment (PoSH) Internal Committee (IC) . Ensure 100% compliance with the Indian PoSH Act, including organizing mandatory awareness sessions, annual filing, and managing IC meetings. Handle s

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . Location: This is a hybrid role based out of our Gurugram office. To balance collaboration and flexibility, we work from the office 3 days a week (Tuesday - Thursday) and from home the remaining days (Monday & Friday). The Role: As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading developer-tooling for AI-native product portfolio , working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You’ll be a key decision-maker in shaping product direction from new concepts to aligning pricing packaging, partners approach, and will mentor and guide other product managers. Responsibilities: Product Vision & Strategy: Define and communicate the product vision and long-term strategy to stakeholders and team members. Lead market and competitive analysis to identify opportunities for innovation and growth. Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction. Be able to lead overall ROI analysis for new product initiatives including pricing and packaging Experience working with partners and 3rd party developer ecosystem Product Roadmap Ownership: Develop and manage the product roadmap, balanci

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . The Role: We are seeking an innovative and experienced AI Architect to join our engineering leadership team. This is a strategic role that will be instrumental in designing and building the next generation of AI-powered features for our continuous testing platform. You will be responsible for architecting scalable and robust AI solutions that transform how our customers gain insights from their test data and production environments, and how they create tests. Responsibilities: Define AI Architecture: Lead the design and architecture of cutting-edge AI/ML solutions for new product offerings, ensuring scalability, performance, quality and reliability within a cloud-native environment. AI-Powered Insights (Test & Production): Architect AI systems to derive actionable insights from vast quantities of test run logs and analytics data. This includes identifying patterns, anomalies, and performance trends. Production Error Reporting Integration: Design AI solutions that integrate with our existing error reporting product to analyze production issues for mobile and web applications, providing deeper understanding and predictive capabilities. Unified Data Intelligence: Develop architectures for combining insights from both test runs and production data, creating a holistic view of application quality and user experience. Automated Failure Analysis & Remediation: Architect AI models and systems t

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Global Operations: AirCover: Scaled Ops & Optimization is dedicated to building the world's most loyal travel community through exceptional service. Our vision is to design and deliver unmatched products and services so everyone can host and travel with confidence. Our objectives are to provide Aircover for Hosts, Guests and Travel Insurance. The Difference You Will Make: The Supervisor Aircover is directly accountable for the performance of their team of assigned specialists and for working to drive efficiency and quality, in collaboration with peers and cross-functional stakeholders, to achieve the objectives and strategic vision set by the Global Service Manager. Supervisors are responsible for the coaching and development of specialists on their team and for connecting our functional strategy into specific, meaningful goals and measurable results for the day-to-day work of their teams. The Claims team Lead will also work closely with Legal, Communications, Public Policy, Public Affairs, and other cross-functional teams to inform the policies, programs, and systems that improve the overall quality and performance of the department and support the Airbnb community. A Typical Day: Manage the day-to-day operations of your team through driving key performance indicators on a team and individual level (productivity, quality, operational health) whilst maintaining a superior level of team support and wellness. This includes: Volume/SLA management Supporting your team in the handling urgent escalated cases Manage the day-to-day operations of your team through

About Paytm Paytm, a pioneer of digital payments in India, enables 450 Mn+ consumers & 49 Mn+ merchants to make and accept digital payments, alongside Financial & Commerce services. This scale is built on proprietary, full-stack technology that drives continuous innovation in India's digital economy. Paytm's model has proven successful at acquiring customers and merchants on payments, then cross-selling them financial services. Paytm plans to build on this success to expand internationally, leveraging its proprietary merchant acquiring stack, payment acceptance device, and SME Credit platform. About the Team The international team evaluates, plans, and executes market entry strategy in key international markets, with direct ownership of local execution and operations. Key activities include market research, forming and managing strategic partnerships, liaising with regulators and government authorities, working with consultants and experts, and driving AOP delivery - including launch readiness, operational roll-out, and day-to-day performance management of the local business. About the Role Paytm is looking for an experienced Senior Manager to own and drive its international expansion - from market entry strategy through to on-ground execution. Key Requirements 1. Market Research: Assess market and industry landscape — competitive positioning, pricing, commercial structures, distribution, and operating models — via primary and secondary research, translating findings into actionable market-entry and operating plans. 2. Partner Relationships: Identify and engage potential partners, shape collaboration models, lead negotiations, and close agreements within targeted timelines. 3. Business Plan: Co-develop financial/commercial models and strategic business plans with partners, and own delivery against plan once operations go live. 4. Project Management: Track international projects and AOP delivery, oversee the partner business, take corrective action as neede