Line Chef Australia in Hyderabad

General Summary CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding of EDI-X12. Job description Roles & Responsibilities Acts as a primary point of contact at GHX for customers reaching out via email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes the Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues to CSA II & CSA IIIs that cannot be resolved at base level. 6+ Months Experience, with relevant Customer Service Experience GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation compan

Opportunity Overview We're hiring a Data Architect who will serve as a senior technical leader responsible for architecting the complete lifecycle data moves, transforms, and creates value across every product line we operate. You'll own the blueprint for our enterprise data lakehouse - setting the standards, governance, and strategy that elevate data from a byproduct of operations to the company's most valuable asset. We need someone who pairs deep mathematical and logical modeling expertise with a builder's instinct - someone who codes, prototypes fast, and proves out next-generation AI data architectures before committing the organization to them. This role would need experience with US healthcare domain data. What You'll Do Semantic Layer Governance: Set the technical standard and reference architecture for a universal semantic layer across multiple distinct data products, ensuring unified definitions of complex metrics and healthcare business entities across Architect the Enterprise Context Layer: Define, scale, and govern the global Enterprise Ontology (abstract domain maps, business entity classes, and entity-relationship rules) that serves as the backbone for Agentic AI systems. AI-Native Prototyping : Leverage modern AI-native development environments (such as Cursor, GitHub Copilot) to rapidly generate, iterate, and document blueprints for complex enterprise data schemas and metadata layers. Security & Compliance Leadership : Embed regulatory compliance (HIPAA, FHIR) and security principles into platform design. Partner with security and compliance teams to ensure architectural decisions support audit readiness and risk mitigation. Cross-Functional Collaboration : Partner with executive leadership, product management, and engineering to translate business requirements into scalable technical solutions. Communicate complex architectural concepts to both technical and non-technical stakeholders. ISMS roles and responsibilities Good knowledge of Informati

About the Role Redwood is scaling public cloud infrastructure and AI features across multiple product lines, and we need a FinOps Lead to bring rigor, visibility, and accountability to that spend. This is a senior individual-contributor role with the authority to drive cross-functional cost governance directly. This role owns the translation of raw cloud cost data and AI spent into the models, forecasts, and governance mechanisms that let engineering, product, and executive leadership make informed decisions. This is not a bill-monitoring role. You will build the cost attribution infrastructure that ties cloud/AI spend to specific product lines and, ultimately, to ROI involving architecture and engineering teams to make the right trade offs and decisions in line with the strategic roadmap. The role will report to the Senior Director, Product Engineering Operations, and work closely with Cloud Engineering, the CPO's org, and engineering leadership to create cost visibility and defensibility informing leadership on efficiency strategies. Your ability to be an effective communicator, collaborative team player, and analytical thinker will be keys to success in this role. Responsibilities Cost Visibility, Attribution & Optimization Own and continuously improve cost models that attribute AWS (and other public cloud) spend by product line, team, and environment Drive tagging governance and hygiene, define standards, audit compliance, and close attribution gaps that prevent accurate cost-per-product reporting Build shared cost allocation models to drive transparency into per-team cost drivers where there are prevalent savings plans, reserved instances and network charges Build toward feature-level cost attribution that connects infrastructure spend to product ROI, not just aggregate bill totals Create and manage optimization programs with achievable savings targets, including working across engineering and finance to rightsize, clean up and modernize infrastructur

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 95% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Calibration & Continuous Improvement — 5% Participate in team calibration sessions led by the Supervisor to maintain consistent field interpretation standards Surface recurring error patterns to the Supervisor (e.g., consistent misread of a specific supplier’s PO template) through the team escalation channel Complete structured onboarding and participate in refresher sessions as document types and field standards evolve REQUIRED QUALIFICATIONS Bachelor’s degree in any discipline 1–3 years of

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 85% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Process Documentation & Reporting — 10% Create and maintain Standard Operating Procedures (SOPs) for document review workflows, and update them as document types and field standards change Build and maintain process maps for end-to-end document review flows, including exception and escalation paths Perform basic analytics — collate production and quality data, and pull routine and ad-hoc reports on throughput, accuracy, and error trends as required Calibration & Continuous Improvement —

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a

Opportunity Overview: We’re looking for a detail-oriented, proactive People Operations Partner to join our growing team in India and support the employee experience across the full employee lifecycle at Cohere Health. In this role, you’ll help deliver smooth, compliant, and employee-friendly HR processes from onboarding through exit, while building strong relationships with employees, managers, and cross-functional partners.At Cohere, People Operations is about creating a great employee experience through simple, reliable, and scalable processes. You’ll work closely with a collaborative team and contribute to the continued improvement of HR operations, employee support, and process documentation. The role is ideal for someone who brings strong execution skills, empathy, and a curiosity to learn and improve. What you’ll do Onboarding and employee experience Support end-to-end onboarding for new hires, from pre-boarding to post-joining follow-up. Coordinate with hiring managers, IT, payroll, and other stakeholders to ensure a smooth joining experience. Conduct or support new hire orientation sessions and ensure completion of required documentation. Maintain accurate employee records and onboarding trackers. Help improve onboarding checklists, templates, and employee communications. Benefits administration Support employee benefits processes by coordinating with internal teams and external vendors. Assist with annual enrollment and renewal activities. Respond to employee queries related to benefits, wellness, and related policies. Help maintain accurate benefits data and flag discrepancies for resolution. Leave management Manage leave administration support for statutory and company leave policies. Guide employees on leave processes and documentation in line with Indian labor law and company policy. Coordinate with employees, managers, payroll, and external partners for leave processing. Maintain accurate leave records and support return-to-work coordination. Assist wi

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Team The NR Lens team builds New Relic's Federated Data Platform — a distributed SQL query engine that lets customers connect external data sources (Snowflake, PostgreSQL, Google Sheets, AWS CloudWatch) and query them directly from New Relic. You'll work on the distributed query execution layer, connector architecture, and API gateway that powers cross-source JOINs and unified analytics across customer data stores. What You'll Do Design, build, and maintain cloud-native Java microservices in the NR Lens query path: SQL Gateway, Query Gateway, and data source connector plugins Develop and harden JDBC connector integrations — including connection lifecycle management, credential handling, query pushdown optimization, and security validation Improve query reliability and performance across a multi-tenant distributed SQL deployment serving 50+ customers Build and operate services on AWS (EKS, IAM/STS, S3) with infrastructure-as-code practices Implement