Maintenance Engineer in Chennai

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The BI Analyst will be an integral part of our award-winning team, focused on leveraging business intelligence tools, including Tableau, to drive data-driven decision-making, provide global end-user support, and ensure continuous improvement for our analytics and reporting platforms. This role involves managing internal user tickets, performing system administration, creating high-impact reports and dashboards, and providing technical guidance and oversight to other team members. Key Responsibilities: End-User Support and Issue Resolution Provide timely, global end-user support, documenting, troubleshooting, and resolving requests, incidents, and problems via email and ticketing systems. Critically analyze, triage, and resolve complex issues. Utilize and build decision trees to evaluate and appropriately escalate issues to internal technology teams. Collaborate with Appian’s technology team to resolve application issues and provide guidance on system utilization. System Administration, BI Development, and Team Oversight Provide day-to-day regional oversight, guidance, and mentorship to junior members of the Sales. Perform essential system configuration, maintenance of user roles and profiles for core analytics platforms (e.g., Salesforce). Design, build, and maintain high-impact reports, dashboards, and data visualizations using both Salesforce and Tableau to meet advanced business intelligence needs. Documentation and Platform Improvement Create and maintain thorough documentation of processes, policies, and application configurations. Update the knowled

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This role will be working as part of both the Maconomy ERP testing team, who are responsible for all QA, Test & Release activities for this platform, as well as the QA Transformers team who own and operate our Test Automation platforms. You will provide technical as well as best practice support for all areas of test automation to the business. What you'll be doing: Lead Test Automation Efforts: Develop and implement automated testing strategies for functional, integration and regression testing, ensuring maximum test coverage and efficiency. Test Automation Framework Development: Lead the development, and maintenance of reusable and scalable test scripts, as well as supporting the design and development of our Global test frameworks Supporting Multi-Testing Streams: Ensuring that tests are developed and can be deployed to support multiple streams of work at the same time, such as multiple environment testing, as well as monthly releases Test Maintenance & Optimisation: Continuously monitor, update, and refactor existing test scripts to ensure they are up-to-date with a

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. This role will be working as part of both the Maconomy ERP testing team, who are responsible for all QA, Test & Release activities for this platform, as well as the QA Transformers team who own and operate our Test Automation platforms. You will provide technical as well as best practice support for all areas of test automation to the business. What you'll be doing: Lead Test Automation Efforts: Develop and implement automated testing strategies for functional, integration and regression testing, ensuring maximum test coverage and efficiency. Test Automation Framework Development: Lead the development, and maintenance of reusable and scalable test scripts, as well as supporting the design and