Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency
Manager 2 in India
2,285 active opportunities · Updated October 2026
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15 jobs
JT
📍 Delhi Cantonment, Delhi, India
JT
📍 India (Hybrid), India
JT
📍 India (Hybrid), India
JT
📍 Delhi, DELHI, India
JT
📍 Kolkata, WEST BENGAL, India
JT
📍 Kolkata, WEST BENGAL, India
AG
📍 Ahmedabad, Gujarat, India· Full-time
PE
📍 Mumbai, India· Full-time
AG
📍 Mundra, Gujarat, India· Full-time
AG
📍 Chennai, Tamil Nadu, India· Full-time
AG
📍 Ahmedabad, Gujarat, India· Full-time
AG
📍 Deesa, Gujarat, India· Full-time
AG
📍 Deesa, Gujarat, India· Full-time
AG
📍 Ahmedabad, Gujarat, India· Full-time
AG
1mo ago
📍 Ahmedabad, Gujarat, India· Full-time
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