Manager Data Center Operations in India

Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team to build and deliver our highest-quality product suite. In this role, you will write clean, scalable code with a strong focus on quality, reliability, and user-centric design. You will directly contribute to building a new SaaS platform that delivers a secure, consistent, and best-in-class experience for customers purchasing and managing Portworx offerings. As a core developer, you will take ownership of designing and implementing critical features across the entire Portworx portfolio. WHAT YOU’LL DO Design & Scale SaaS Microservices: Develop, test, and integrate high-performance microservices and features into the Portworx product suite, ensuring high availability in distributed systems. Drive End-to-End Delivery: Lead software lifecycle activities including architectural design, code reviews, unit/functional testing, documentation, and continuous integration and deployment (CI/CD). Partner Across Teams: Collaborate with product managers, cross-functional engineering peers, and early-adopter customers to transform requirements into production-ready software. Own Product Quality & Iteration: Take full ownership of feature stability by proactively incorporating customer feedback and rapidly resolving issues identified during testing and deployment. Innovate & Experiment: Research emerging technologies and cloud infrastructure tools to push performance boundaries and continuously i

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team to build and deliver our highest-quality product suite. In this role, you will write clean, scalable code with a strong focus on quality, reliability, and user-centric design. You will directly contribute to building a new SaaS platform that delivers a secure, consistent, and best-in-class experience for customers purchasing and managing Portworx offerings. As a core developer, you will take ownership of designing and implementing critical features across the entire Portworx portfolio. WHAT YOU’LL DO Design & Scale SaaS Microservices: Develop, test, and integrate high-performance microservices and features into the Portworx product suite, ensuring high availability in distributed systems. Drive End-to-End Delivery: Lead software lifecycle activities including architectural design, code reviews, unit/functional testing, documentation, and continuous integration and deployment (CI/CD). Partner Across Teams: Collaborate with product managers, cross-functional engineering peers, and early-adopter customers to transform requirements into production-ready software. Own Product Quality & Iteration: Take full ownership of feature stability by proactively incorporating customer feedback and rapidly resolving issues identified during testing and deployment. Innovate & Experiment: Research emerging technologies and cloud infrastructure tools to push performance boundaries and continuously i

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We’re looking for an experienced Recruiter to join our growing Talent Acquisition team in Bangalore. The role will focus on hiring for the Go-To-Market roles (sales, presales, CX) across the region. This role offers a unique opportunity to influence hiring strategy in a fast-growing, highly competitive environment. In this role, you will: Act as a trusted Talent Acquisition partner to business leaders, developing and executing hiring strategies aligned to business priorities. Own end-to-end recruiting process, including intake alignment, sourcing strategy, screening, interview panel design, decision-making, offer strategy, and onboarding alignment. Build strong relationships with hiring managers and stakeholders, advising them on market trends, talent availability, and hiring trade-offs. Deliver an exceptional candidate experience from first contact through offer acceptance. Develop and execute sourcing strategies for highly specialized and competitive talent. Proactively source, engage, and maintain strong, diverse pipelines of candidates. Use recruiting metrics and insights to drive continuous improvement in hiring outcomes and efficiency. Partner closely with HR Business Partners, Total Rewards, Finance, and Interview Coordination to ensure smooth, timely hiring decisions. Be an ambassador for Everpure WHAT YOU’LL NEED TO BRING TO THIS ROLE… Strong Recruiting expertise with a focus on quality,

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking a highly technical Lead Release Engineer with a strong engineering foundation to lead the end-to-end release lifecycle of our storage products. You will serve as the bridge between Development, QA, and Product Management — ensuring that complex storage stacks are delivered with high quality and predictable cadences. Unlike traditional project-based release management, this role demands deep hands-on expertise across CI/CD orchestration, codeline management, system-level triaging, fleet operations, and the engineering rigor required for data-critical products. You will own the health of our release pipelines, lead triage war rooms, drive automation initiatives, and participate in on-call rotations to keep CI and test-orchestration infrastructure running reliably. You will also build developer-facing tooling, manage HW test fleet operations, and maintain high-quality integration workflows across our code lines. WHAT YOU'LL DO Release Orchestration: Own the end-to-end release process for storage software and firmware, from development to GA (General Availability). CI/CD Leadership: Design and build optimized pipelines and tools to scale code management and merge operations. Work closely with systems such as Jenkins, test frameworks, Premerge, Orchestrator, and related developer productivity tooling to keep the codeline healthy and actionable. Technical Triaging: Act as the primary technical poin

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Recruiting Coordinator will play a critical role in facilitating complex, high-touch recruitment processes, serving as a pillar of support for our global talent acquisition efforts. Beyond managing day-to-day coordination, the ideal candidate will operate with a high degree of judgment and nuance, leading complex scheduling logistics, and partnering cross-functionally to optimize our operations. The ideal candidate will have excellent communication skills, be proficient in managing multiple tasks simultaneously, and demonstrate a strong ability to collaborate across diverse internal and external networks. WHAT YOU'LL DO... Own and manage complex interview scheduling process, acting as the central point of coordination for standard, high-volume, and executive-level loops, including multi-location and international panels. Navigate global logistics independently, proactively anticipating and resolving pitfalls such as time-zone mismatches, visa/travel conflicts, or last-minute interviewer no-shows with minimal disruption. Draft and extend offer letters and new hire paperwork, ensuring absolute accuracy, data privacy compliance within the ATS, and a seamless transition to onboarding. Drive process optimization by partnering with Recruiting Ops, HR, and IT to identify process gaps and implement scalable improvements that enhance the candidate experience. Author and refine team documentation, developing SOPs, scheduling tem

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the FlashArray team to build high-performance, resilient storage software that powers mission-critical applications worldwide. As a core member of an agile engineering group, you will design and deliver zero-downtime algorithms that directly shape our enterprise storage and public cloud offerings. In this role, you will partner closely with global systems engineers and product teams to translate complex technical challenges into scalable, real-world solutions. Your work will directly impact how thousands of global enterprises manage, protect, and scale their data seamlessly. WHAT YOU’LL DO Design & Deliver Resilient Systems: Architect and implement high-performance algorithms for enterprise storage products, ensuring platform reliability, end-to-end delivery from concept to release, and six-nines availability. Expand Cloud Architecture: Extend core platform capabilities into public cloud environments (such as AWS), driving performance and agility for both traditional IT and cloud-native applications. Drive Problem Solving & Quality: Analyze and resolve complex systems software challenges, optimizing storage internals and contributing to continuous continuous platform upgrades. Collaborate & Mentor: Partner with multidisciplinary engineering peers to review code, refine architecture, and maintain high engineering standards across distributed software projects. WHAT YOU BRING Systems Programming Exp

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Business System Analyst at Everpure™, you will serve as the strategic bridge between cross-functional business partners and technical engineering teams to unlock the full potential of our enterprise platform . You will maximize organizational agility by aligning ServiceNow capabilities across ITSM, HR, and Field Services directly with key business outcomes . Partnering closely with developers, product owners, and enterprise leaders, you will drive operational efficiency, seamless automation, and platform modernization . If you thrive on transforming complex enterprise workflows into scalable, high-impact digital experiences, this role offers an exciting opportunity to shape our technology ecosystem . WHAT YOU'LL DO Drive Business Process Optimization & Alignment: Lead workshops with key stakeholders across IT, HR, and Operations to map current-state workflows, eliminate operational bottlenecks, and design scalable future-state processes that enhance service efficiency and align with enterprise governance standards . Manage Agile Backlog & Deliver Strategic Value: Transform complex business requirements into prioritized epics, clear user stories, and acceptance criteria within Agile delivery frameworks, ensuring technical features directly support measurable organizational goals . Ensure Delivery Excellence & Solution Quality: Partner with platform architects and engineering teams to rev

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Platform Support Specialist, you will play a critical role in supporting the ServiceNow platform. Your primary responsibility will be managing and resolving L2 incidents and the technical development and delivery of run-the-business (RTB) enhancements and keep-the-lights-on (KTLO) items. This role requires a hands-on, customer-focused individual with strong problem-solving skills who can manage platform support, troubleshooting, and system administration in a fast-paced, collaborative environment. You will also have opportunities to expand your skillset in many different directions within the ServiceNow ecosystem. WHAT YOU'LL DO Incident Monitoring & User Support: Provide second tier support for ServiceNow Actively monitor incident queue for escalations from the L1 teamTroubleshoot and resolve L2 issues related to ServiceNow (CMDB, CSM, WSD, ITSM, HRSD, LSD, among others) and L2 issues regarding ServiceNow integrations (SAP, Workday, NICE InContact, among others) Escalate complex or unresolved issues and requests for enhancement to the appropriate L3 teams, ensuring prompt follow-up and, when possible, a resolution.Maintain strong communication with users, providing clear guidance, solutions, and updates on issue resolution or feature requests.Participate in L2 on-call rotation to respond to critical incidents raised from the primary L1 on-call team in off-hours Run the Busine

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The FlashBlade team builds the industry’s most innovative, high-performance, and highly available portfolio of products that are designed for the most demanding mission critical applications. While we deliver a hardware storage array, over 90% of our engineering staff are software engineers. Our customers are the most important part of our business and they love FlashBlade for its simplicity of management, the constant flow of new and exciting upgrades, and ability to live on the cutting edge of technology while never taking downtime, ever. FlashBlade enables our customers to leverage the agility of the public cloud for both traditional IT and cloud-native applications. You’ll architect, implement, and optimize core services that span on-premises arrays and cloud deployments—delivering seamless storage experiences to enterprises around the globe. If you thrive on solving hard problems, influencing technical direction, and driving innovation end-to-end, this is the role for you. WHAT YOU'LL DO Manage the full software development life cycle, from initial architecture and invention through development, release, and ongoing maintenance. Drive the technical strategy by influencing system design, architecture, and best practices, specifically contributing to the evolution of the FlashBlade Networking product area. Invent and optimize algorithms to orchestrate multi-array and multi-cloud storage systems, foc

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer Representative at Everpure, you will work on problems of diverse scope where analysis will include hardware, software, and environmental factors within our Product lines. Our Support Engineers utilize their deep technical expertise to troubleshoot customer issues and resolve them. Ability to perform implementation work such as Software and Hardware upgrades and RMA dispatch. Our culture is built on Persistence, Creativity, Teamwork, Ownership, and Customer First. You will be expected to live these values every day while collaborating closely with peers across Support, Engineering, and the field. WHAT YOU'LL DO Own, troubleshoot, and resolve customer technical issues across all severity levels using collaboration and troubleshooting best practices. Proactively understand customer requirements and expectations to deliver effective solutions. Communicate with customers in a clear, concise, and professional manner across all interactions. Create and maintain knowledge base (KB) articles and FAQs for both internal and customer facing use. Manage multiple support cases and priorities simultaneously in a fast paced environment. Act as a customer advocate by driving issues internally and representing the company externally. Collaborate within a team environment, contributing to shared goals while continuously learning and growing. Participate in weekend, public holiday, and on call s

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Overview We are looking for a strong software and platform engineer to join our Production Engineering team in Bangalore as an individual contributor in FA ProductionEng APJ. This role will help build and operate internal platforms that improve how we provision, observe, govern, and troubleshoot engineering infrastructure at scale. The fleet management use cases that give teams a single place to understand and operate the test infrastructure. If you enjoy building internal platforms that remove friction, improve visibility, and make engineering teams faster and more effective, this role is for you. Why This Role Is Unique This is not a typical application development role.You will work on internal platforms that directly shape how engineering teams consume and manage shared infrastructure. The role spans platform engineering, workflow automation, observability, API-driven services, and infrastructure lifecycle management. The right candidate will work on systems such as: Self-serviceability workflows and lease-based testbed governance. Developer Platform dashboards and APIs used for triage, visibility, and product trend observation. Testbed and workflow orchestration across fleet management domains. Impact This role is a high-leverage engineering investment. The work will improve how engineering teams provision testbeds, understand failures, operate shared infrastructure, and move faster with less friction. Better

Forward is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward is currently seeking experienced Java developers to work as part of our Network team. Responsibilities Help bring the best ideas from the software development world into the networking industry. Contribute to our code base, systems and software architecture as a member of our engineering team. Help create and optimize network device models for different device vendors and protocols. Help create infrastructure needed to configure, collect and test network devices. Work with peers who are experts in Networking, Distributed Systems, Big Data and Search. Requirements 5+ years of work experience in software development 3+ years of work experience with Java BS in Computer Science or related degree Solid software engineering experience with large code bases Basic understanding of networking and TCP/IP. Strong verbal and written communication skills. Nice to haves Working knowledge of how switches, routers, firewalls or load balancers work. Experience working with networking protocols such as BGP/OSPF/IS-IS, IPv4/IPv6, MPLS, VLAN, VXLAN, etc. This position is a re