Jobs in India

Manager Soft Services in Bengaluru

403 active opportunities · Updated October 2026

Explore current manager soft services jobs in Bengaluru. Filter by work mode, employment type, experience, department, date posted and distance.

H
📍 Bengaluru, KARNATAKA, India
✓ High-confidence listingCompany trend +12.5%
Quick readStrong listing-quality and freshness signals

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im

AzureLinux
H
📍 Bengaluru, KARNATAKA, India
✓ Quality checkedCompany trend +12.5%

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

I
📍 Bengaluru, KARNATAKA, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Location : Bengaluru (On-site) + multi-city coordination Instawork Robotics Lab (IRL) Robots are getting smarter, but they still can’t reliably do the everyday physical tasks people do — chopping vegetables, stocking shelves, assembling parts. The bottleneck is data. UC Berkeley’s Prof. Ken Goldberg calls it the “100,000-year data gap”: the chasm between the massive text datasets used to train language models and the tiny amount of real-world, physical-dexterity data available to train robots. The entire robotics industry collected only ~100,000 hours of training data in 2024 and ~1 million in 2025 — and even the ~20 million hours projected for 2026 is still less than 0.04% of what is ultimately needed. IRL exists to close that gap. Using Instacore — a wearable multi-camera and sensor system (head, chest, and wrist cameras plus IMUs and a compute pack) — our field teams capture synchronized, high-diversity egocentric data of real people doing real tasks across real commercial environments: kitchens, warehouses, hotels, retail, and light manufacturing. That data is quality-checked, anonymized, and delivered to the world’s leading robotics companies and foundation-model labs to teach robots how to operate in the messy physical world. In India, we run the on-ground engine of this mission — a growing fleet of Instacore rigs, Field Officers and Data Collectors, regional hubs, and the operations and finance backbone that keeps it

AIFinanceLogistics
PI
📍 Bengaluru, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Title NPSS Quality Assurance Manager Job Description Job Title: NPSS Quality Assurance Manager Lead and execute compliant, risk-based assurance for computerized systems that support medical device quality and business processes. This role combines hands-on Computer System Validation (CSV), quality oversight, stakeholder leadership, and audit readiness across the system lifecycle. Focus CSV / CSA and Quality Assurance Experience 8+ years in regulated environments Work Model Office-based / Hybrid designation to be confirmed The opportunity As an NPSS QA Manager, you will own and strengthen the validation and assurance framework for non-product software and computerized systems used in a regulated medical device environment. You will partner with process owners, IT, Quality, Regulatory, Cybersecurity, Privacy, suppliers, and project teams to ensure systems are fit for intended use, compliant, inspection-ready, and maintained in a validated state. Your role Provide quality oversight and consultancy across the full computerized system lifecycle, including intended use, classification, validation planning, requirements, risk assessment, supplier assessment, test strategy, traceability, release, change control, periodic review, incident and problem management, and retirement. Develop, implement, and maintain computerized system validation deliverables, procedures, and guidance for CSV and Computer Software Assurance (CSA). Collaborate effectively with project teams and the NPSS team, consistently applying current GxP standards. Apply a risk-based, critical-thinking approach that scales assurance activities to patient safety, product qual

Project ManagementAuditingCRM
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