Manager Soft Services in India

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Experience Specialist – Global Alliances & Channels Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Hybrid About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to build, sell, and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Enablement Support Specialist, you will work closely with our Partner Experience Leader to help drive readiness across our global ecosystem. This role moves beyond standard coordination into a high-impact position where you will analyze performance metrics, manage programmatic workflows, and troubleshoot critical ecosystem resources to ensure our partners can seamlessly solve their customers' biggest challenges. What You’ll Do Partner with the Partner Experience Leader and Partner Sales Enablement team to guide, streamline

Role Purpose We’re looking for a Staff/Senior Machine Learning Engineer with deep expertise in computer vision and biometrics to lead the design and scaling of face recognition systems in production. You’ll build and train models, and own ML systems end-to-end on AWS. The final job level for this role will be determined following the interview process. What You’ll Do Lead the design and development of computer vision systems for biometrics (face attributes, detection, quality, and recognition) Rigorous fairness analysis and benchmarking of biometric models across various datasets and operating conditions. Architect, train, and optimize models using PyTorch, Tensorflow, and/or JAX Own and evolve end-to-end ML pipelines, from data ingestion to deployment. Design automated pipelines (Airflow) for data ingestion and cleaning. You will be responsible for curating balanced training sets and generating synthetic data to address both quality and diversity gaps. Production Engineering: Own the path to production. Optimize models for low-latency inference (quantization, distillation, TensorRT/ONNX) and manage deployment on AWS. Mentor ML engineers, conduct code/design reviews, and drive technical best practices across the Computer Vision team. What We’re Looking For Experience: 5+ years of industry experience in Machine Learning, with at least 3 years dedicated to Biometrics or Face Analysis. Deep expertise in computer vision and biometrics, especially face recognition. Fairness & Ethics: You understand the sources of algorithmic bias in Computer Vision and have practical experience measuring and mitigating disparate impact. Strong Engineering: Expert proficiency in Python (both machine learning and vision libraries such as Pillow, OpenCV, PyTorch, etc). You write clean, modular, production-ready code. Systems Architecture: Experience designing end-to-end ML pipelines (Data to Train to Deploy) and working with workflow orchestrators like Airflow. Cloud Native: Hands-on ex

Machine Learning Engineer IV – (Computer Vision) We’re looking for a Staff/Senior Machine Learning Engineer with deep expertise in computer vision and biometrics to lead the design and scaling of face recognition systems in production. You’ll build and train models, and own ML systems end-to-end on AWS. The final job level for this role will be determined following the interview process. What You’ll Do Lead the design and development of computer vision systems for biometrics (face attributes, detection, quality, and recognition) Rigorous fairness analysis and benchmarking of biometric models across various datasets and operating conditions. Architect, train, and optimize models using PyTorch, Tensorflow, and/or JAX Own and evolve end-to-end ML pipelines, from data ingestion to deployment. Design automated pipelines (Airflow) for data ingestion and cleaning. You will be responsible for curating balanced training sets and generating synthetic data to address both quality and diversity gaps. Production Engineering: Own the path to production. Optimize models for low-latency inference (quantization, distillation, TensorRT/ONNX) and manage deployment on AWS. Mentor ML engineers, conduct code/design reviews, and drive technical best practices across the Computer Vision team. What We’re Looking For Strong industry experience in Machine Learning, dedicated to Biometrics or Face Analysis. Deep expertise in computer vision and biometrics, especially face recognition. Fairness & Ethics: You understand the sources of algorithmic bias in Computer Vision and have practical experience measuring and mitigating disparate impact. Strong Engineering: Expert proficiency in Python (both machine learning and vision libraries such as Pillow, OpenCV, PyTorch, etc). You write clean, modular, production-ready code. Systems Architecture: Experience designing end-to-end ML pipelines (Data to Train to Deploy) and working with workflow orchestrators like Airflow. Cloud Native: Hands-on exper

Role Purpose: The Machine Learning Engineer IV will play a critical role in advancing Jumio's Fraud team's mission to develop and enhance state-of-the-art solutions for fraud detection for ID verification purposes. This role is essential for ensuring the highest standards of security and user verification through the application of advanced machine learning and deep learning techniques, ultimately contributing to Jumio's leadership in the online identity verification, eKYC, and AML solutions market Role Value: As a Machine Learning Engineer IV at Jumio, you will have the opportunity to significantly impact the security and user experience of our ID verification solutions. Your expertise in deep learning and computer vision will drive the development of innovative algorithms that keep Jumio at the forefront of the industry. By deploying and maintaining these models in production, you will ensure the robustness and reliability of our solutions, supporting our clients across diverse industries such as Financial Services, Travel, Sharing Economy, Fintech, and Gaming. Your contributions will be pivotal in maintaining Jumio's reputation as the leading provider of online identity verification solutions, helping to meet the growing demand for secure and seamless user verification globally. Example Responsibilities . Develop, maintain, and own key fraudulent CV models of Jumio, which shapes the whole fraud product offering of Jumio. Design and implement machine learning, deep learning, classical CV focused on fraud detection. Research to support the deployment of the advanced algorithms. Deploy models as AWS SageMaker endpoints or directly onto devices. Stay updated with the latest advancements in machine learning, deep learning, and computer vision by engaging with academic papers and attending industry conferences. Work collaboratively with other engineers and product managers in an Agile development environment. Experience and Qualifications Bach

Role Purpose: As a Principal iOS Engineer, you will make sure that our SDK stays cutting edge and therefore elegantly converts strangers into trusted users. You take pride in combining mobile native technologies with ML and CV. You feel comfortable switching hats between software development, software architecture, business requirements gathering, and working with our machine learning experts. You enjoy learning new technologies and sharing your code with others. Our team has already proven that our mobile SDK solution was perfect for far more than 100 Million users, join our team to make it even better. Example Responsibilities You’ll be responsible for the further development and architecture of our core products (mainly our native iOS SDK and sometimes on our end user-facing customer applications, cross-platform deliveries, …) Take ownership in delivering new functionality and fixes from idea creation, through the design phase until the public release. You write clean, readable and well documented code and you understand that your changes impact hundreds of well known applications in the app store and influence the experience of an impressive number of daily unique end-users using our SDK. Participate in resolving issues together with our customers. Collaborate with the whole R&D team / entire company to build features that matter Manage your own work by organizing your time, prioritizing tasks and taking ownership of topics. Experience and Qualifications 8+ years of experience in developing iOS applications in Swift Strong understanding of software design patterns as well as iOS specifics Capable of working on large scale projects Obsessive in delivering quality software Business driven and result-oriented individual Effective communication & collaboration skills as you will be working a high performing team who currently works in a distributed setup Experience with CI/CD Test Automation - writing Unit and Integration tests Android bas

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep&nbsp

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep&nbsp

Own the architecture of Myntra’s new product platforms to drive business results Drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact Help build, mentor and coach a team of very talented Engineers, Architects, Quality engineers, System Operation Engineers and DevOps engineers in architectural and design best practices Experience in distributed systems, cloud service development, deployment and delivery Accountable for the design, for the ease of evolution, quality of the systems, performance, scaling, and availability characteristics and limitations of the systems Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting an agile delivery process. Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions Drive code and design reviews of components / systems / products in scope and drives the architectural governance for them Set directional paths for the teams/department for adoption of new technology stacks for solving business problems Represent multiple technology domains and Myntra in external technical forums Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions Initiate and deliver leadership training within the engineering organisation, including training new managers, and drive the growth of leaders to create a strong leadership bench. Qualifications & Experience 8+ years of experience in software product development Must have a degree in Computer Science o