Manager Soft Services in India

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product. What you’ll be doing: Own overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services Develop, prepare, and nurture customers for advocacy Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals Facilitate a quarterly Executive Business Review to review goals, progress and opportunities Understand white-space and work to identify and/or develop upsell opportunities Advocate customer needs/issues cross-departmentally Manage account escalations Advocate internally for customer needs and connect on prio

Opportunity Overview: We are seeking a Technical, Hands-on Manager to lead a team in building AI-driven healthcare enterprise applications . In this role, you will combine strong people leadership with deep technical expertise to guide the development of scalable, data-intensive solutions that drive meaningful business impact. As a leader who is still technically involved , you will mentor and manage data scientists and analysts while having the ability to guide the team through evaluating, selecting, and implementing the right models , paired with an understanding of end to end workflow and ensure the delivery of scalable AI solutions . This position requires excellent communication and collaboration skills as you partner closely with internal stakeholders and cross‑functional engineering, product, and clinical teams . In our fast-paced environment, adaptability is key—your ability to reprioritize quickly and lead your team through evolving business needs will ensure maximum impact What you’ll do: Lead, mentor, and develop a high‑performing team of Data Scientists and ML Engineers, ensuring strong execution and continuous skill advancement. Contribute to event‑driven architecture design and implementation, enabling asynchronous processing and large‑scale system integration. Work seamlessly across functions—partnering with Data Scientists on model tuning, experimentation, and prompt design; collaborating with Product and Software Engineering to embed AI/ML into user-facing applications; engaging with DevOps/Platform Engineering on environment setup, CI/CD, monitoring, and reliability; and working with Data Engineering on pipeline design and ingestion strategies. Provide technical leadership in the effective use of AWS services such as Lambda, EC2, EMR, S3, Athena, Batch, Textract, Comprehend, Bedrock. Drive the implementation of project scope definition, effort estimation, and planning in close coordination with cross-functional teams. Conduct code reviews, pr

Opportunity Overview: We’re seeking a strategic and execution-focused Technical Program Manager to drive large, cross-functional initiatives from concept through launch. In this role, you will lead end-to-end delivery of complex, multi-team programs—such as platform migrations, architectural modernization, reliability improvements, and major product launches—while defining clear milestones, success metrics, and sequencing plans. You’ll partner deeply with Engineering to proactively manage dependencies, mitigate risk, and ensure technical and business alignment. This role also strengthens our execution systems by improving program transparency, standardizing launch rigor, and translating technical complexity into clear executive-level insights. What you’ll do: Lead end-to-end delivery of multi-team initiatives (e.g., platform migrations, architectural modernization, reliability improvements, major product launches) Define milestones, critical paths, and measurable success criteria Break ambiguous initiatives into executable phases with clear sequencing Identify and manage cross-team technical dependencies Proactively surface risks and tradeoffs with mitigation plans Run structured risk reviews and escalation processes when needed Participate in technical design discussions to understand architecture and constraints Ensure design reviews, capacity planning, and rollout strategies happen early Collaborate with EMs and engineers leaders to align on realistic timelines Establish program tracking mechanisms that create transparency without bureaucracy Standardize launch readiness, milestone reviews, and postmortem follow-ups Identify systemic delivery bottlenecks and drive continuous improvement Provide concise executive updates with clear status, risks, and asks Maintain decision logs and documentation for key initiatives Translate technical complexity into business impact What you’ll need: Must-haves 6+ years of experience in technical program management, engineering pr

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

Job Title: Senior Project Manager- GPS-GCB 4 About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Role Decription Experience in leading complex, multi geography projects in Payments domain Working with very senior stakeholders, cross-product deployment of customer journeys Good experience in project sizing, creating plan for a plan, business cases and benefit sizing Independently lead transformation interventions/engagements Understands Payments, Transformation PM, Trade knowledge will be good to have.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Senior Technical Program Manager – Software & Hardware What You’ll Do The Senior Technical Program Manager will work with globally distributed cross-functional teams of Product Management, Software, Hardware, QA, Sales, Marketing, and others to plan, execute, and launch new SonicWall software and network security products. You are responsible for managing the product lifecycle from concept to market launch while maintaining program schedules, budget, scope, and quality. This includes working with external labs and internal teams to achieve regulatory and other government/security certifications. This position reports to the Director of Program Management and is located in Pune, India. Who You Are You are an authority in the development and manufacturing of cybersecurity software and hardware appliances in the network security field. You are a leader who steers a cross functional team to achieve a common set of goals. You possess: Strong program management skills in the definition, planning, executi

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Overview SonicWall is looking for a Senior Product Marketing Manager to own go-to-market strategy and execution for our Endpoint Detection and Response (EDR) and Threat Protection product lines, along with other assigned product lines across the SonicWall portfolio. This individual contributor role also drives the success of SonicWall's Technology Alliance Partner Program, ensuring partner value propositions and joint go-to-market plans translate into measurable pipeline and revenue impact. The role also maintains working knowledge of SonicWall SonicSentry, our Managed Security Services (MSS) business, to support consistent messaging and cross-functional alignment where the two offerings intersect. You will develop positioning and messaging, lead product launches, build the sales and channel enablement tools that win deals, and serve as the subject-matter expert who translates complex security technology into clear, compelling, customer-facing value. This role requires deep hands-on execution rather than team management — you will drive results directly, in close partnership with product management, engine

Job Title: Hybrid Collateral Project Manager About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description Job Title: Hybrid Collateral Project Manager Location: India Job Description: Hybrid Collateral Project Manager & Business Analyst Exp - 12 -25 yrs Role Overview We are seeking an experienced Project Manager and Business Analyst with a strong background in Treasury, Liquidity Risk management, and product expertise in Collateral Loans and Securities. The ideal candidate will have demonstrable experience in IT integration projects, be adept at planning and tracking delivery, and possess a solid understanding of Agile methodologies. This role requires running working groups, ensuring effective communica

Role Title: Key Account Manager Job Description As a Key Account Manager , we are looking for passionate individuals who can maintain and enhance existing client relationships through cross-selling and up-selling our services, while also creating new business opportunities wherever possible. Key Responsibilities The Key Account Manager should be able to: Develop a good understanding of customers' needs, their industry, competitors, and market pressures, and incorporate these insights into compelling value propositions. Communicate effectively and build strong relationships with decision-makers at every level, earning their trust and becoming a valued advisor on business, technology, and operational challenges. Open new buyer relationships and create new revenue streams within customer organizations by identifying contacts and initiating discussions. Conduct Quarterly Business Reviews (QBRs), understand customer challenges, ensure customer satisfaction (CSAT), and partner with delivery managers and technical teams to maintain a seamless client relationship. Forecast revenue and resource requirements for customer engagements in a timely manner to ensure a superior customer experience. Spearhead pitches and new business development initiatives within the assigned portfolio. Write proposals and manage deals through to contract closure. Maintain close oversight of all work in progress. Manage and grow Fortune 1000 (F1000) accounts. Exposure to the BFSI (Banking, Financial Services, and Insurance) domain would be an added advantage. Skills and Qualifications Positive attitude, quick thinker, and strong problem-solver with the flexibility and resilience to operate independently in high-pressure situations. Strong interpersonal skills and excellent written and verbal communication in English. Prior successful experience in sales/account management within enterprise software services. Experience in Analytics & Big Data services would be an added advantage. Strong solutio

About the Role The Senior Engagement Manager will play a strategic leadership role within the BCS Pharma Group, driving growth, delivery excellence, and capability building across pharmaceutical and life sciences engagements. This role combines client leadership, solutioning, practice development, and program ownership to help scale the pharma consulting and analytics practice. The ideal candidate will act as a trusted advisor (beyond expert -only) to clients, lead high-impact engagements, contribute to pre-sales and proposal development, and build reusable assets, solutions, and thought leadership for the organization. Key Responsibilities Client Engagement & Delivery Leadership Lead end-to-end program delivery across multiple pharma accounts and workstreams Own project planning, delivery governance, execution tracking, and risk management Define timelines, delivery milestones, resource planning, stakeholder communication plan and change management strategies for delivered solution adoption within Client Org Manage senior client stakeholders and build long-term relationships Ensure successful delivery outcomes with high client satisfaction and business impact Drive program governance, issue resolution, and escalation management Team Leadership Manage and mentor engagement managers, analysts, consultants, and cross-functional teams Drive team performance, accountability, collaboration, and professional development Foster a high-performance and learning-oriented culture within the pharma group Pharma Practice & Capability Building Build and strengthen the pharma industry practice as a SME Develop reusable solutions, accelerators, frameworks, and best practices for pharma engagements Create case studies, capability decks, thought leadership content, and internal knowledge assets Conduct domain trainings and mentor teams on p

As a Technical Project Manager, you will be leading a team to build a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. Responsibilities : Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with CIO, VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Build a delivery plan with domain experts and stay on track Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Build team and manage it day to day basis Play the key role of hiring manager to build the future of Sigmoid. Guiding developers in day to day design and coding tasks, stepping in to code if needed. Define your team structure, Hire and train your team as needed Stay up-to-date on the latest technology to ensure the greatest ROI for customer & Sigmoid Hands on coder with good understanding on enterprise level code Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems Experience in defining technical requirements, data extraction, data transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment Culture Must be a strategic thinker with the ability to think unconventional / out:of:box. Analytical and data driven orientation. Raw intellect, talent and energy are critical. Entrepreneurial and Agile : understands the demands of a private, high growth company. Ability to be both a leader and hands on "doer". Qualifications : - 10+ year track record of relevant wo

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! The Role: We're looking for a Senior Engineering Manager to lead the teams building shared product platforms at AlphaSense. The domain covers two connected areas: the API-first platforms that power multiple product surfaces, integrations, and agentic workflows, and the usage platform that meters and reports AI credit consumption across our product features. Both areas are built as products, not as internal plumbing. That means well-designed APIs, clear contracts, strong reliability guarantees, and a roadmap driven by real product needs. Our consumption platform is business-critical: it underpins how AlphaSense packages, prices, and reports on AI capabilities, so accurate, timely, and auditable metering is a hard requirement rather than an implementation detail. This is a people-management role. The immediate team is largely based in EMEA/US, so glo

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We're looking for an AI Product Manager who brings the full standard PM toolkit — user research, market and competitive analysis, roadmap and strategy, cross-functional delivery, and strong collaboration instincts - and applies it to products where the model underneath doesn't behave the same way twice. You have a real, hands-on feel for what different LLMs are actually good and bad at, and you use that to prototype ideas yourself, sometimes shipping small, production-quality AI features directly. You default to ownership: of the roadmap, of outcomes, of the quality bar that decides whether something's actually ready to ship, and of what an agent should be trusted to do on its own versus when a human needs to stay in the loop. That's because building AI-native products means quality is a distribution, not a pass/fail — a feature can work correctly most of the time and still need a real answer for the failure tail, since the underlying system is non-deterministic, not just complex. What you'll do Lead the roadmap and strategy for your product area, from problem discovery through delivery and post-launch iteration Lead the evaluation bar for the model-powered surfaces you're responsible for: define eval sets, identify failure modes, and know the rollback plan before a change ships Prototype product ideas directly using your own understanding of model strengths and weaknesses, and ship small, production-quality AI features yourself when that's the fastest path to