Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im
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Manager Technical in Bengaluru
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Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive enterprise
Job Description Are you passionate about data analytics and helping large enterprises to leverage data to drive business success? If so, Sigmoid is seeking a dynamic and results-driven Sales Consultant to join our team. As a Presales consultant, you will play a pivotal role in engaging with prospective clients, understanding their unique challenges, and showcasing how our data analytics services can address their specific needs. Key Responsibilities Client Engagement: Build and maintain strong relationships with prospective clients by understanding their business objectives and challenges. Needs Analysis: Collaborate with clients to identify their data analytics needs and requirements and translate them into tailored solutions. Solution Presentation: Develop and deliver compelling presentations and demonstrations that showcase the value of our data analytics services in addressing client pain points. Technical Expertise: Leverage your deep understanding of data analytics technologies and methodologies to provide expert guidance to clients. Collaboration: Work closely with our Sales and Technical teams to ensure seamless transition from pre-sales to implementation. Customization: Identify opportunities for customization and optimization of ourservices to meet the unique requirements of the clients. Competitive Analysis: Stay up to date with industry trends and competitors' offerings to effectively position our services. Proposal Creation: Prepare detailed proposals, including scope, pricing, and timelines, in alignment with client needs. Knowledge Sharing: Keep the team informed about industry’s best practices, client feedback, and emerging trends. Qualifications Bachelor's degree in a related field (e.g., Business, Data Science, Computer Science) and MBA with Overall, 5-7 years of experience. Proven experience in a consulting role, preferably in data analytics. Strong understanding of data analytics technologies, tools, and methodologies. Strong exposure to Data Eng
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum. What you'll do Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript) Own end-to-end delivery — sprint planning, execution, quality, and release Set clear expectations, manage performance equitably, and develop engineers at every level Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans Drive architectural discussions and hold the team to engineering excellence standards Identify
Job Title Product Manager, G&B Digital Products, PHDSI Job Description Job title: Product Manager , G&B Digital Products, PHDSI Your role: The Product Manager will be responsible for driving the product management activities for digital propositions within Grooming & Beauty, with an initial focus on the Lumea program. The role will work closely with Business, R&D, Digital, UX, Data/AI, Marketing, Regions and Platform teams to ensure strong product definition, roadmap alignment, business value realization and successful delivery of digital experiences. The role requires a strong balance of business understanding, digital product thinking, stakeholder management and execution focus. Own and drive Product Management activities for assigned G&B digital propositions, ensuring alignment with business strategy, consumer needs, market priorities and portfolio direction. Define and maintain the product roadmap, including value proposition, feature priorities, release scope, claims, business case inputs and market readiness needs. Translate business and consumer needs into clear product requirements, working closely with Product Owners, UX, architects, engineering teams, data/AI teams and marketing stakeholders. Ensure strong connection between upstream product strategy and downstream execution across app, cloud, data, AI and connected propositions. Drive prioritization of features and capabilities based on consumer value, business impact, technical feasibility, regulatory needs, cost, performance and delivery timelines. Support development and realization of the business case, including value creation, adoption, engagement, proposition performance and contribution to business outcomes. Lead cross-funct
Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role Overview As an Engineering Manager for the Credit team, you will lead the core engine driving our credit systems, including the margin notification engine and loan booking system. Your primary focus will be on maximizing data accuracy, system reliability, and architectural integrity. You will lead a high-performing group of senior engineers, stream-lining technical processes, preventing over-engineering, and maintaining a high standard of delivery alongside key stakeholders. Role Split & Focus Areas Technical Leadership & Architecture (40%): Drive long-term system maintenance, architectural refactoring, and code quality. Ensure technical debt is addressed without blocking impactful business features. Process & Stakeholder Management (20–30%): Partner with product and business stakeholders to prioritize deliverables. Make decisive trade-offs and cut unnecessary overhead to maintain lean execution. People Management & Mentorship (20–30%): Manage, mentor, and guide senior technical talent across performance cycles, career growth, and talent acquisition. Key Responsibilities Oversee and maintain the reliability, precision, and efficiency of core credit applications (Margin Notification Engine, Loan Booking Systems). Drive architectural roadmap decision
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Establish and scale a new engineering organization focused on critical Exa platform services, ensuring a foundation of long-term success, technical excellence, and a high-performing culture. Own the successful delivery of complex, high-scale engineering features for the Exa platform, ensuring world-class security, reliability, and availability across multi-array and hybrid-cloud deployments. Define the technical vision and execution roadmap in close partnership with Product Management and Architecture, translating customer needs into a measurable business impact for Pure Storage. Drive a culture of operational rigor, owning the refinement of engineering processes around observability, CI/CD, and incident response, while actively mentoring the next generation of technical leads. WHAT YOU BRING Leadership and Scaling: Pro
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for the FlashArray (FA) Foundation Quality Engineering team, you will build and lead a high-performing team of Quality Engineers and Software Test Developers in Bangalore. You will combine people leadership, technical judgment, and execution discipline to drive the quality, test automation, and release readiness of foundational FlashArray capabilities. Working at the intersection of software, hardware, firmware, and cloud infrastructure, you will partner closely with Development, Product Management, Release, and Support teams. Your focus will be translating complex roadmap requirements into modern test strategies, establishing strong shift-left CI/CD signals, and ensuring our products consistently deliver industry-leading reliability to our customers. WHAT YOU’LL DO Build & Lead a High-Performing Team: Hire, mentor, and coach a newly forming team of quality and automation engineers in Bangalore, fostering a culture of technical excellence, continuous learning, and shared ownership. Drive Quality Strategy & Shift-Left Automation: Define and execute the FA Foundation quality roadmap—including risk-based coverage, automated CI/CD pipeline integration, fault injection, and release-readiness criteria across software, firmware, and hardware. Partner Cross-Functionally for Delivery: Collaborate early in the design cycle with Development, Architecture, Product, and Release teams to impro
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Senior Manager, Data & Analytics Products owns a portfolio of enterprise-critical Tier 1 products from strategy and discovery through delivery, adoption, service performance, and value realization. The role connects executive and business priorities to product roadmaps and leads across product, data engineering, analytics, governance, architecture, security, operations, and business teams. The ideal candidate is a data and analytics leader with strong product judgment: commercially grounded, technically fluent, practical in the application of AI, and skilled at aligning senior stakeholders and global delivery teams. Success requires the ability to make enterprise data trusted, analytics products useful, and complex strategic programs executable - without requiring hands-on engineering or model development. WHAT YOU'LL DO Tier 1 insights product portfolio strategy. Own the vision, value proposition, target users, product criticality, investment priorities, outcome metrics, and multi-horizon roadmaps for the company's most important data and analytics products. Balance run, grow, and transform priorities across the portfolio. Discovery and product lifecycle. Lead stakeholder interviews, user research, decision-journey and process analysis, and opportunity sizing. Translate important business questions into product requirements, priorities, roadmaps, success measures, and an ongoing improvement a
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Escalation Manager, Weekend Global Coverage, you will serve as the crucial command lead safeguarding customer trust during high-stakes, critical events across AMER, APJ, and EMEA . Operating within our global follow-the-sun coverage model, you are the decisive voice when a Sev1 or critical customer event occurs, rapidly uniting engineering, support, and executive leadership to stabilize complex enterprise scenarios. This high-impact role sets the standard for weekend operational excellence, turning chaotic technical crises into clear, swift paths to resolution and ensuring seamless cross-regional transitions . WHAT YOU'LL DO Command Critical Escalations: Serve as the accountable incident commander for major customer escalations (CIEs/Sev1s) during the weekend US coverage window, establishing clear decision rights, working cadences, and swift mitigation strategies . Unify Cross-Functional Teams: Mobilize and align Support, Escalations Engineering, Service Delivery, and Account teams to ensure technical responders have immediate context and unblocked paths to restore customer environments . Lead Executive & Customer Communications: Translate fast-moving, complex technical diagnostic details into precise, highly coherent updates for executive leadership and global enterprise customers, keeping stakeholders continuously aligned . Drive Global Follow-the-Sun Handovers: Execute complete, high-quality shift ha
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... In this role as an Engineering Manager, you will lead a team of engineers located in Bengaluru, India. You will focus on driving and shaping the direction of our observability software and enabling product engineers to deliver high-quality, reliable software to our customers. You will provide technical leadership and direction, mentor engineers on your team, and collaborate with product, engineering, and cross-functional stakeholders to deliver successful outcomes. The successful candidate must understand the dynamics of global R&D, possess deep knowledge of local culture, and have the ability to champion Pure values and leadership attributes. This role requires the ability to lead and influence multiple stakeholders across cross-functional teams and drive alignment across complex, distributed engineering environments. The team will help build and evolve observability capabilities that provide actionable insights into the health, performance, capacity, and reliability of Pure's products and infrastructure. WHAT YOU'LL NEED TO BRING TO THIS ROLE... 12+ years of combined experience as a software developer and manager 3+ years of technical management experience while staying hands-on 7+ years of hands-on software development experience Strong exposure to one or more of the following areas: distributed systems, systems programming, observability/telemetry, data platforms, or solving prob
Identity has become a critical to an organizations security posture. This is true across their entire digital landscape include cloud, traditional on prem and emerging technologies like agentic ai. Britive is at the forefront of a modern approach to delivering identity security with the only modern privileged access management platform that provides unified Privileged Access Visibility, Dynamic Privilege Management and Secrets Governance across infrastructure, platforms & SaaS. Our patent-pending technology is deployed at companies of all sizes around the world, including Fortune 500 companies. We have repeatedly ranked among the hottest Cloud Security startups. Britive is founded by CyberSecurity industry veterans with a successful prior exit and is backed by top-tier VCs. About You Lead team(s) that operate in Kanban, Scrum or Scrumban model. Build positive and collaborative relationships globally with key stakeholders Monitor and oversee daily activities of the delivery teams, removing impediments and providing guidance as needed. Perform resource and workload allocations as required to achieve delivery timelines with quality. Reporting team productivity and output. Managing team dynamics and create an inclusive culture of innovation while working across product lines.. Your Impact Key Responsibilities: We are looking for a dynamic and experienced engineering leader with Agile exposure. You have prior experience delivering SaaS, PaaS, IaaS products / services. You come from a technical software development background and are able to effectively manage features and roadmap execution. You are an engineering leader but come from strong individual contributor background as a technical lead or architect. You are experienced at building highly available services in a cloud environment. You are proficient in programming (Java) , Microservices and cloud technologies. You have experience with production operations and good
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge Senior Managers of Engineering at OneTrust will make long-term strategic and technical contributions. These individuals set strategic goals for the team, hire engineers, and prioritize projects. You'll be involved technically, too. Developing new products, identifying requirements, and executing with excellence. Your Mission Drive strategic planning and execution while developing key technologies that will enhance OneTrust's long-term, proprietary strategic position. Create new concepts from initial design all the way to market release. You Are Experienced overseeing end-to end-development activities while monitoring reliability and performance of all internal systems and suggesting improvements when required. You will ensure compliance with security regulations while managing software development projects by setting requirements, goals, and timelines. Designing strategies for future development projects based on the company’s overall objectives and resource avail
About Eudia Eudia is a high-growth AI startup on a mission to transform legal work through Augmented Intelligence—pairing advanced AI with human expertise to supercharge legal teams. Our platform helps Fortune 500 corporate legal departments move faster, manage risk, and transform the legal function from a cost center into a strategic advantage. Eudia is trusted by some of the world’s most demanding organizations, including Cargill, ServiceNow, DHL, Bayer, Duracell, Dolby, Indeed, OpenAI, the U.S. Air Force, Best Buy, Asana, Dropbox, LinkedIn, Citi, Etsy, Novelis, Pure Storage, Del Monte, Cox, PetSmart, Udemy, and many more across regulated and high-stakes industries. Backed by General Catalyst (Hemant Taneja, Marc Bhargava), Floodgate (Mike Maples), Sierra Ventures (Tim Guleri), and leading individual investors including Gokul Rajaram and Prof. Chris Ré (Stanford), Eudia is building deeply technical AI platforms for risk-sensitive environments where accuracy, security, and trust are non-negotiable. We believe the future of legal work lies in AI augmenting human expertise, not replacing it, and we are assembling a world-class team to make that future a reality. About the Role We are looking for a Product Manager to own the end-to-end user experience of Eudia’s core application. This role defines how corporate legal teams interact with AI across workflows such as contract review, diligence, compliance analysis, and advisory research. You will translate powerful AI capabilities into intuitive, trustworthy, and scalable application experiences that align with how legal professionals work. This is a senior role with full ownership of application-layer strategy, workflow design, and enterprise adoption, working closely with AI, platform, design, engineering, and customer teams. What You’ll Own End-to-end product strate
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