Member Care Manager in Bengaluru

JOB TITLE Systems Analyst, Workday HCM/Payroll A Career with point72’s technology TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Serve as the primary application support partner for Payroll and HR, providing expert support across compensation, benefits, absence, time tracking, and Workday Payroll, Security, and integrations, while ensuring policy and regulatory compliance. Execute ongoing system configuration changes, such as business processes, foundational data, and security model updates, and participate in the bi‑weekly Agile sprint development process for Tier 3 requests and feature enhancements, adhering to SDLC methodology and Workday Change Management protocols. Architect and design end‑to‑end solutions that include Workday configuration, integrations, and downstream system impacts, working closely with integration and platform engineering teams. Collaborate with stakeholders to gather and document business requirements, translate them into tech

JOB TITLE Observability Engineer A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Design observability capabilities that give engineering teams clear insight into application health, platform performance, and issues affecting users Build scalable collection pipelines for metrics, logs, and traces across cloud-based and on-premises environments Develop actionable alerting standards that reduce noise, shorten incident response, and highlight the most important signals Partner with application and infrastructure teams to define service health indicators and improve operational readiness before production launches Automate monitoring configuration, dashboard deployment, and reliability checks to support consistent observability across the technology environment Analyze production incidents to identify telemetry gaps and improve detection, diagnosis, and recovery Create dashboards and reporting views that help teams understand trends, capacity risks, and reliability outcomes Establish practical observability

Linux Engineer A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Support, maintain, and troubleshoot Linux systems in production and development environments Assist with system provisioning, configuration, and lifecycle management Monitor system performance, availability, and capacity; respond to incidents and outages Work closely with developers and quants to support research and trading workloads Automate operational tasks using scripting and configuration management tools Assist with patching, upgrades, and vulnerability remediation Maintain documentation and operational runbooks Participate in on-call rotation (as appropriate for level) What’s REQUIRED Bachelor’s degree in computer science, information technology, engineering, or a related field. 5+ years of professional experience administering Ubuntu Linux systems and ZFS Strong understanding of Linux fundamentals including processes, memory, CPU, filesystems, and networking as well as systemd, cron, logging, and package management (apt) Experie

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Build software applications and deliver software enhancements and projects supporting fund accounting and trade processing technology. Work closely with business stakeholders to develop software solutions using test-driven and agile software development methodologies. Be responsible for system upgrades and features supporting resiliency and capacity improvements, automation and controls, and integration with internal and external vendors and services. Driving architecture of core platforms and accelerating modernizing leveraging AI tools. Work with DevOps teams to manage and resolve operational issues and leverage CI/CD platforms while following DevOps practices within the team and projects. Continuously improve the platforms using the latest technologies and software development ideas. Participate in initiatives to transition select applications to cloud platforms, enhancing stability, scalability and performance of the existing platform. Develop close wo

Graphcore Senior Principal AI SoC Validation (Bring-up lead) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. We are developing the next generation of AI compute, a large-scale system-on-chip (SoC) designed to power future high-performance AI systems. As the SoC Validation Lead, you will be responsible for enabling pre-production software to run reliably on new silicon quickly and efficiently, before showing that the silicon meets the highest standards of quality, reliability and functionality, ready for production deployment. You will lead a team delivering post-silicon validation across the full AI SoC, working across silicon, firmware, and platform levels. The role requires a deep technical understanding, strong hands-on debug experience, and the ability to collaborate effectively with hardware, software, and systems engineering teams. Key responsibilities Define and lead post-silicon validation strategy Develop and refine the overall post-silicon validation approach for our AI SoCs, ensuring reliable and timely delivery of validated silicon, architectural correctness, feature robustness, and at-scale system reliability. Drive cross-domain debug and issue resolution Lead investigation and resolution of complex issues spanning silicon, firmware, operating systems, and platform interactions. Ensure that fixes are effective and sustainable. Promote collaboration and shared understanding Work closely with

Power and Performance Validation Engineer About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role requires strong technical expertise and collaboration across multiple engineering disciplines to deliver robust validation methodologies, scalable automation frameworks and actionable performance insights. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debug compl

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. About the Role We are looking for Staff System Software Engineer in Test to join our team. In this role, you will be responsible for design, development, automation and reporting of Integration and system tests spanning across firmware and device drivers. This role requires you to have significant technical breadth and deep understanding of low-level system software specifically in server class systems. You will be part of a new team responsible for integration of different system software deliverables and development of system tests spanning all the components. You will contribute to shaping the test strategy , guide best practices and solve complex problems while maintaining a strong hands-on focus. You will partner with development and other QA teams to deliver high quality scalable and reliable solutions. About the Team Integration and system test team is responsible for verification and validation of integrated components across Board management controller (BMC), Firmware and Linux device driver. The team is also responsible for management and maintenance of common tools and pipel

Silicon Verification Engineer Multiple roles across different levels Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The verification team sits within the Silicon design team and is responsible for ensuring that the RTL created by the logical design team and used by the physical design team matches the architecture specification for Graphcore silicon. The silicon verification engineer is responsible for verification activities within Graphcore, helping the team meet the company objectives for quality silicon delivery. Responsibilities Verification planning, specification and closure of functional coverage Providing feedback to architects Test generation and failure diagnosis/triage Contributing to shared verification infrastructure Ensuring good communication between sites Essential skills: • Verification experience in relevant industry • Proven leadership and planning skills • Highly motivated, a self starter, and a team player • Ability to work across teams and programming languages to find root causes of deep and complex issues • Experience of the verification process applied in CPU and/or ASIC environments • System Verilog, Python, C++, Linux Desirable skills: • UVM • SVA • Assembly languages • LLVM, GCC • DVCS e.g. Git • SGE or other DRMS • XML and XPath/XSLT • Web programming – HTML/DOM, Javascript, SQL Benefits: In addition to a competitive salary, Graphcore offers a competitive benefit

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary The Workplace Coordinator is responsible for the day-to-day operation and maintenance of workplace infrastructure, ensuring that all building systems operate efficiently, safely, and reliably. This role oversees HVAC systems, including chillers and AHUs, Building Management Systems (BMS), electrical panels, and coordinates preventive and corrective maintenance activities to support uninterrupted business operations. Key Responsibilities Technical Operations · Monitor and maintain HVAC systems including Chillers, AHUs, FCUs, and ventilation systems. · Operate and monitor Building Management System (BMS) for alarms, trends, and equipment performance. · Inspect electrical LT panels, UPS systems, DG synchronization (if applicable), and power distribution systems. · Monitor critical utilities including temperature, humidity, pressure, and energy consumption. · Ensure uninterrupted operation of critical infrastructure and respond promptly to system failures. Preventive & Corrective Maintenance · Plan and execute preventive maintenance schedules for HVAC and electrical systems. · Coordinate breakdown maintenance with

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role combines deep technical expertise with people leadership responsibilities, including team development, prioritisation, mentoring and delivery coordination across multiple projects and stakeholders. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debug complex issues, optimize workloads and continuously imp

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Debug Validation Lead will drive post-silicon debug and validation activities for next-generation AI compute silicon and systems. The role is responsible for leading teams focused on identifying, reproducing, analysing and resolving complex silicon, firmware and system-level issues during bring-up, characterization and product readiness. This position combines deep technical debugging expertise with strong cross-functional collaboration across multiple engineering disciplines. The role will work closely with architecture, RTL, firmware, software and systems teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The role will work closely with architecture, RTL, firmware, software, systems and platform teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The Team The Post-Silicon Debug and Validation team sits within the Architecture and Validation organisation and is responsible for bring-up, debug and validation of Graphcore silicon and systems. The

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Principal Execution and Quality Validation Engineer will be responsible for driving validation execution, automation, product quality, and release readiness across Graphcore silicon and platform technologies. The role combines deep expertise in hardware validation, test automation, and quality engineering with a strong focus on execution excellence. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will develop scalable validation methodologies, improve test coverage and execution efficiency, and ensure products meet the highest standards of functionality, reliability, and performance before customer deployment. As a recognized technical leader within the validation organisation, this role will influence validation strategies, automation roadmaps, and quality practices across multiple projects and engineering disciplines. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, te

Staff Embedded SW/FW Engineer (Bringup) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team developing C code used to validate cutting-edge, high-performance AI chips and platforms. You will play a critical role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Bringup team, you will be involved with bringing first silicon to life, developing code primarily in C to configure and exercise systems and sub-systems on new silicon devices, and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to, and be responsible for, leading, mentoring, and providing technical guidance to other engineering team members. In this role, you can leverage your experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. The Team The Post-Silicon Bringup team sits within the Architecture and Validation team, we are responsible for bringup and validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and supporting the Silicon Characterisation team. Respons

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The physical design team sits within the wider silicon design team which includes RTL, verification and DFT. Our work also involves strong links with architecture, packaging and product engineering. We are responsible for working with those teams to create high-quality RTL and building the final chip layout (e.g. GDSII) ensuring a signoff-quality design is delivered to the Foundry (e.g. TSMC). We are looking to hire high-quality silicon physical design engineers to join our team. The successful candidate will support the team with achieving our goals and creating the right engineering solutions. We are a collaborative team and good communication is essential, as is the ability to adapt and learn. For the successful candidate we offer an open, honest and collaborative environment working on leading-edge designs at the most advanced nodes. Our engineers are not siloed, and they are trusted and encouraged to ta ke ownership of their designs and problem solutions. You will be part of a team that looks for improvements to everything we do: our designs, our flows, our methodologies, our infrastructure. Responsibilities and Duties Applicants will be expected to contribute technically to the development of Graphcore's next generation of AI superchips, focusing on achieving robust, high-performance and power-efficient designs

About Us Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Job Summary Working within the logical design team, the silicon logical design engineer is responsible for a wide range of logical design tasks. The team is responsible for delivering the Microarchitecture and RTL design to implement the chip architecture specification for Graphcore Silicon, working closely with other engineers within the Silicon team. The successful candidate will be responsible for helping the team deliver high quality micro-architecture and RTL for Graphcore chips, working within the logical design team and with the broader Silicon team to ensure we meet the company objectives for Silicon delivery. Responsibilities and Duties Integrate IP and subsystems into top-level SoC designs Develop and maintain build and configuration environments Perform synthesis, linting, CDC/RDC, and timing checks at the SoC level Support verification and physical design teams through clean interface hand-offs Debug and resolve integration-related issues across multiple hierarchies Contribute to the continuous improvement of integration flows and automation Producing high quality microarchitecture and other documentation Ensure good communication between sites to maintain consistent working practises Candidate Profile Essential skills: Logical design experience in relevant industry Experience range 8-12 years in Semiconductor Industry/Product development exposure. Be highly motivated, a self-starter, and a team player Ability to work across teams and debugging issues seen to find root cau