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Model Designer in Bengaluru

203 active opportunities · Updated October 2026

Explore current model designer jobs in Bengaluru. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Senior Mechanical Engineer — Robotics Hardware Location - Bangalore Instawork Robotics Labs is building Instacore, our proprietary five-camera and IMU wearable capture rig. Hundreds of units operate across India every day, collecting real-world data used to train frontier Physical AI models. We are looking for a senior, mechanically focused engineer to own the complete hardware lifecycle for Instacore and future hardware products. This person will independently lead design, prototyping, manufacturing, testing, deployment, logistics, maintenance, and continuous improvement. What you’ll do - Own the mechanical design and development of Instacore and other robotics hardware from initial requirements through production and field deployment. - Create detailed CAD models, assemblies, engineering drawings, bills of materials, and manufacturing documentation. - Rapidly prototype and validate designs using 3D printing, machining, fabrication, and off-the-shelf components. - Design durable mounts, enclosures, fixtures, wearable components, packaging, and protective systems. - Own design for manufacturability, assembly, serviceability, reliability, and cost. - Improve cable routing, connector retention, strain relief, thermal management, ingress protection, and resistance to vibration and impact. - Design packaging and logistics processes that prevent damage during storage and transit. - Establish verification, stress-testing, quality-control, and acceptance-testing procedures. - Investigate field failures, d

PythonRestAIC++
I
📍 Bengaluru, KARNATAKA, India· Full-time
✓ Quality checked

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Inventory Manager – High Value Devices Function: Operations – Asset & Inventory Control Inventory Type: High-Value Electronic Assets Tools Used: Manual Registers & Google Sheets Work Mode: On-site Role Overview The Inventory Manager will be responsible for end-to-end custody, tracking, and reconciliation of high-value inventory, primarily iPhones and related accessories such as SD cards and card readers. This role demands strict control, zero tolerance for mismatches, and complete documentation discipline. No inventory movement is allowed without entries, and physical stock must always tally with records. (Morning Shift - 7 am to 4 pm; Evening Shift - 4 pm to 2 am) Key Responsibilities 1. High-Value Inventory Ownership Take complete ownership of high-value devices and accessories . Ensure serial-number–level tracking for all devices. Maintain zero loss and zero undocumented movement . 2. Inward Inventory Management (IT → Inventory) Receive devices and accessories from the IT team. Verify: Quantity Serial numbers Physical condition Record all inward movements immediately in: Manual registers Google Sheets Escalate any mismatch, damage, or discrepancy without delay. 3. Outward Inventory Management (Inventory ↔ Field Ops) Hand over inventory from: Inventory to Field Ops (FO) Field Ops back to Inventory Ensure no item goes out without prior entry . Capture details including: Item name and serial number FO name / ID Date and time of handover Expected return date Avoid

RestAIGoRust
I
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing

From ₹12L/yr

Quick readStrong listing-quality and freshness signals

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Role Overview The Commercial Field Sales is responsible for onboarding commercial businesses onto the Instawork data collection platform, managing a team of Field Officers, and ensuring maximum recording hours across all active locations. The role combines business development, team management, and operational execution. A Data Captain has the opportunity to earn incentives up to ₹1,00,000 per week. Key Responsibilities Identify, pitch, and onboard commercial businesses (retail shops, kitchens, construction sites, workshops) for egocentric video data collection Ensure weekly hours targets are met across all onboarded businesses to hit slab bonuses Manage Field Officers who are stationed at business locations to supervise recording Coordinate device allocation with the office — ensure the right number of devices reach each location Maintain the business pipeline in the tracking sheet (Commercial Conversion Responses) Ensure business owners understand the p

RestAIGoRust
I
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Location: Bangalore Experience: 10+ years Industry: Automotive / Mobility / Robotics / Manufacturing About the Role Instawork Robotics creates the highest-quality, highest-diversity datasets for robotics and physical AI. We work with many of the most important robotics builders and research labs to solve the most important challenge in robotics - closing the data gap. We are looking for a Head of QA with 10+ years of experience in automotive, manufacturing, mobility, robotics, or a closely related industry. This person will own the end-to-end quality and data-labeling function across Quality Assurance, Quality Control, Visual Inspection, and process quality . This is a hands-on leadership role for someone who can build quality systems from the ground up, establish rigorous processes, lead teams, and drive a strong quality culture across operations and engineering. What You'll Do Own the QA/QC function: Build and lead the overall

RestMachine LearningAIGo
S
📍 Bengaluru, India· Full-time
✓ High-confidence listingCompany trend -76.2%
Quick readStrong listing-quality and freshness signals

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You Will: Data Architecture and Design: Designing and overseeing the architecture of scalable and reliable data platforms, including data pipelines, storage solutions, and processing systems Data Modelling and Management:Developing and implementing data models, ensuring data quality, and establishing data governance policies Data Pipeline Development: Building and optimising data pipelines for ingesting, processing, and transforming large datasets from various sources Performance Optimisation: Identifying and resolving performance bottlenecks in data pipelines and systems, ensuring efficient data retrieval and processing Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform Data Security and Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data Perform other duties as assigned You Have: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 10+ years of experience in data engineering or a similar role. Enterprise SaaS software solutions with high availability and scalability Solution handling large scale structured and unstructured data from varied data sources Experience in building and maintaining data platform systems such as distributed compute,

PythonJavaSQLAWS
PE
📍 Bengaluru, KARNATAKA, India· Full-time
✓ Quality checked

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Team: The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults. About the Role: We are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks. Key Responsibilities: * Analyze credit risk across various products, including merchant and personal loans, postpaid. * Liaison with the business team to understand the credit risk policies and implement the same on platform. * Implement the credit risk policies on our proprietary platform. * Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement. * Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation. * Conduct testing and scenario analysis to measure policy resilience. * Monitor key risk indicators (KRIs) and provide actionable

PythonSQLGitMachine Learning
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📍 Bengaluru, Bengaluru, India
✓ Quality checkedCompany trend -100%

We are looking for a highly motivated AI/ML Software Engineer to join the Enterprise Agentic AI Platform team within IT. You will work closely with Business Analysts, and Engineering teams to design, develop, and deploy enterprise AI solutions that improve productivity and automate business workflows across Engineering, Operations, and Manufacturing. What you'll be doing: Design, develop, and deploy Agentic AI applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI orchestration frameworks. Build scalable AI services and reusable components integrated with enterprise applications such as PLM, SAP, and other business systems. Collaborate with business and IT teams to translate business requirements into AI-driven solutions. Develop secure, scalable APIs and enterprise integrations to enable intelligent workflows and automation. Improve AI solution quality, performance, and reliability through prompt engineering, evaluation, and continuous optimization. Partner with cross-functional teams throughout the Software Development Lifecycle (SDLC), from solution design through deployment and production support. What we need to see: Bachelor's or Master's degree in Computer Science, Information Technology, AI/ML, or a related field. 6+ years of software engineering experience with strong proficiency in Python and backend application development. Hands-on experience with Generative AI, LLMs, RAG, AI agents, REST APIs, and cloud-native application development. Experience integrating enterprise applications and building scalable, production-ready software solutions. Strong analytical, problem-solving, communicatio

PythonAzureAISap
S
📍 Bengaluru, INDIA, India· Full-time
✓ Quality checkedCompany trend -76.2%

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Sr. Principal Data Scientist to set the technical direction for the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll architect the systems, define the modeling and evaluation standards, and shape the roadmap for how Smartsheet uses applied ML and agentic AI to serve millions of customers. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are a recognized technical leader who moves fluidly between architecture, prototype, and production; raises the bar for the data scientists around you; and partners with senior product and engineering leaders to make decisions that compound across the org. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position reports to the Director of Data Science and is based in Smartsheet’s Bengaluru, India office. You Will: Set the technical direction for how Smartsheet uses applied ML and agentic AI across the customer lifecycle — what gets built, what doesn’t, and what good looks like Architect the systems behind the sub-agents: how they ground themselves in evidence, how risk and confidence are calibrated, how decisions are evaluated, and how all of it stays safe and trustworthy at scale Define the modeling, evaluation, and experimentation standards the team follows — from offline metrics to online rollout to production monitoring Personally ship the

PythonSQLAWSAI
S
📍 Bengaluru, KARNATAKA, India· Full-time· Remote
✓ High-confidence listingCompany trend -94.4%
Quick readStrong listing-quality and freshness signals

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Software Engineer for our Frontier Security AI team. Snowflake's Frontier Security AI teams develop production-grade LLM applications, intelligent agents, AI infrastructure, and evaluation systems for enterprise customers — products that must meet a high bar for quality, security, reliability, and efficiency while operating over sensitive data at large scale. In this role, you will lead the design and development of our Agentic Harness and agent evaluation platform, working across product, infrastructure, applied AI, security, and modeling teams to take new capabilities from prototype to dependable customer value. AS A STAFF SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: Architect and build the Agentic Harness that executes complex, multi-step AI workflows across models, tools, data, and services. Design stable interfaces for tool execution, context construction, state management, memory, permissions, retries, fallbacks, and human review. Own agent quality end to end by building evaluation harnesses, representative datasets, automated graders, experiment pipelines, and release gates. Convert ambiguous reports such as "the agent feels worse" into measurable failure modes, reproducible tests, and durable fixes. Analyze production agent trajectories to identif

TypeScriptPythonJavaSQL
E
📍 Bengaluru, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As our Senior Expense Analyst, you will champion Everpure’s global Travel & Expense (T&E) ecosystem, optimizing enterprise Concur systems to ensure seamless financial operations, compliance, and user experiences. Partnering closely with finance, IT, and cross-functional teams, you will drive process automation, strengthen internal SOX controls, and eliminate operational risk. Your analytical insights will directly inform executive decision-making and scale global travel governance. WHAT YOU'LL DO Architect & Optimize Enterprise T&E Systems: Lead end-to-end administration, system configurations, and intelligence reporting within Concur to drive continuous process simplification, workflow automation, and seamless integration across corporate platforms. Strengthen Global Governance & SOX Controls: Establish, monitor, and audit T&E control frameworks aligned with internal SOX practices to prevent fraud, eliminate duplicate reimbursements, and maintain audit readiness across all business units. Deliver Executive Data & Analytics: Design actionable T&E metrics, dashboards, and reporting models for business leaders to enhance spend visibility, optimize travel budgets, and guide strategic financial planning. Drive Process Excellence & Stakeholder Enablement: Facilitate live interactive webinars and training sessions, establish industry best practices, and resolve complex T&E queries

AIProject ManagementFinanceAuditing
NR
📍 Bengaluru, India
✓ Quality checkedCompany trend -61.5%

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Role We are seeking a seasoned Manager, Software Engineering with 12+ years of experience to lead our Database Engineering and Cloud Infrastructure team. In this role, you will lead a team of high-performing engineers responsible for architecting, scaling, and optimizing multi-cloud relational and in-memory database platforms. You will bridge technical execution, engineering leadership, and strategic infrastructure planning across AWS and Azure environments. Key Responsibilities Technical Leadership & Architecture Lead the architectural design and operations of enterprise-grade, multi-cloud relational databases across AWS (RDS PostgreSQL, MySQL, Aurora) and Azure (Database for PostgreSQL/MySQL, Azure SQL Managed Instance). Drive high-availability architecture strategies, including Multi-AZ deployments, auto-failover groups, read replica scaling, and cross-region disaster recovery (DR). Oversee zero-downtime operations, including major-version engine upgrades, schema migrations, and blue/green deployment strategies. In-Memory Infrastructure & Open-Source Strategy Manage scale operations for in-memory datastores (AWS ElastiCache, Azure Cache for Redis), focusing on cluster mode operations, eviction policies, and persistence tuning. Spearhead open-source caching initiatives and migration pathways from Redis to Valkey (e.g., AWS ElastiCache for Valkey) using zero-downtime tools like RedisShake to ensure open-source license compliance and optimize cloud spend. Aut

SQLPostgreSQLMySQLRedis
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The next leap in enterprise Finance will not come from automating what we already do; it will come from making Finance intelligent — helping the Office of the CFO move from gatekeepers to growth catalysts with faster insight, stronger controls, and better decisions at enterprise scale. At Everpure, we do not layer AI on top of legacy workflows — we redesign the work itself. Inside the Office of the CFO, our newly formed Finance AI Factory carries a clear mandate: build AI-native Finance from the ground up — agents that surface insight as events happen, documents that are read, routed, and processed under control, and decisions backed by models that are accurate, auditable, and trusted at enterprise scale. You’ll build the team and the technology with it. As Senior Engineering Manager, Agentic AI for Finance, you’ll hire and lead a high-performing Finance AI Factory engineering team from scratch — designing and shipping production-grade, control-aware AI agents that transform how Finance closes the books, applies cash, reconciles accounts, and executes core workflows. This is a hands-on leadership role — roughly 60% architecture and technical delivery, 40% people leadership — for a builder-turned-manager who can set technical direction, raise the bar on quality, coach a high-caliber team, and translate complex finance process pain into trustworthy automation. WHAT YOU'LL DO Own the end-to-end agentic AI archi

PythonAWSRestAI
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pipeline Engineering team at Everpure™ as a Software Engineer to build, own, and operationally scale the microservices and Temporal workflows driving continuous integration for FlashArray, FlashBlade, and Hyperscale. In this developer-first role based in Bangalore, you will design durable production services and agentic AI tools that directly reduce time-to-signal, optimize compute utilization, and absorb operational toil across our global engineering workforce. WHAT YOU'LL DO Architect Deterministic CI Workflows: Design and deploy production microservices and durable Temporal workflows that make pipeline execution resilient, resumable, and fully debuggable for enterprise storage platforms. Optimize Compute & Testbed Utilization: Extend in-house scheduling logic and placement algorithms across bare-metal hardware and VM fleets to minimize queue times and maximize infrastructure efficiency. Build Operational AI Agents: Engineer RAG pipelines and agentic workflows over failure logs, vector stores, and test metadata to automate root-cause analysis, flake classification, and developer triage. Drive Platform Observability & Ownership: Establish key platform metrics—including time-to-signal and pass/flake rates—while operating your services end-to-end to ensure long-term stability and eliminate recurring failure modes. Collaborate Across Product Teams: Partner with platform and product engineering group

PythonSQLAWSKubernetes
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an SAP SCM Analyst at Everpure, you will drive the operational precision of our global demand planning and Sales & Operations Planning (S&OP) cycles using SAP IBP Demand Planning. Partnering closely with the Plan to Forecast Lead and global commercial planners, you will transform historical sales data and market inputs into high-quality baseline statistical forecasts. Your meticulous oversight of forecasting models and supply chain data directly minimizes forecast error and optimizes global inventory readiness. By ensuring an accurate demand signal, you empower Everpure to seamlessly meet customer requirements worldwide. WHAT YOU'LL DO Statistical Forecast Engineering: Own the generation and continuous refinement of baseline statistical forecasts within SAP IBP, leveraging data-driven inputs to establish a highly reliable predictive foundation for our monthly commercial planning cycles. Forecast Performance Tracking: Execute and analyze critical forecast error metrics (including MAPE, WMAPE, and bias) to isolate structural variances, enabling cross-functional teams to pinpoint root causes and continuously improve plan attainment. Master Data & View Architecture Maintenance: Govern demand planning master data integrity across product hierarchies, location assignments, and planning segments, utilizing SAP IBP Fiori interfaces and Excel Add-ins to keep configuration maps completely synchronized

AWSRestAIGo
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Manager On Duty within Everpure’s Global Technical Support organization, you will serve as the critical mission commander orchestrating real-time resolution for enterprise-level operational incidents. Acting as the ultimate bridge between global customers, account management teams, and internal engineering resources, your goal is to safeguard business continuity and de-escalate high-priority customer emergencies. You will drive operational stability across shift handoffs, direct cross-functional resource allocation during active incidents, and champion systemic improvements across the customer experience landscape. WHAT YOU'LL DO Lead Live Crisis & Incident Escalations: Direct real-time triage, cross-functional resource allocation, and technical alignment between engineering, customer support, and sales leadership during critical incident escalations to accelerate resolution times for high-value accounts. Bridge Global Shift Hand-offs: Coordinate continuous 24/7 engagement models across international time zones with fellow Managers On Duty, ensuring seamless tracking, transfer, and execution of commitments for critical customer accounts. Drive Root Cause & Accountability Commitments: Oversee post-escalation deliverables—including technical root cause analyses (RCA) and executive follow-up meetings—to restore operational confidence and reinforce long-term partner trust. Transform Trend Insights into Op

AWSRestAISwift
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