Some skills that are important for customer care officers include: Empathy, Problem solving, Communication, Active listening, Patience, Tenacity, and Adaptability customer service representative (CSR) is a company's primary point of contact for customers, responsible for ensuring their satisfaction with the company's products and services. CSRs work in many industries, including banking, retail, insurance, and tech. Their responsibilities include: Responding to inquiries CSRs answer customer questions about products, services, and the company. They may also help customers compare products and services. Resolving issues CSRs address customer complaints, process orders, and handle returns and exchanges. Providing information CSRs provide updated information about the company's offerings. They may also assist customers with calculating discounts or inform them about sales. Maintaining records CSRs keep records of customer interactions. Establishing relationships CSRs work to maintain solid consumer relationships. They play an important role in establishing and maintaining the company's reputation. CSRs may communicate with customers in person, by phone, or by computer via chat or email. The specific duties of a CSR will vary depending on the company and industry. Some skills that are important for CSRs include: excellent communication skills, empathy, patience, and active listening.
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On Page Seo in India
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customer care representative (CSR) is a professional who acts as the primary point of contact between a company and its customers. They are responsible for ensuring customer satisfaction by addressing issues, responding to inquiries, and providing information about the company's products and services. CSRs can work in many industries, including retail, insurance, tech, and education. Their responsibilities may include: Answering customer questions Helping customers compare products and services Resolving customer complaints Taking orders or processing payments Making changes to customer accounts Handling returns and exchanges Addressing billing concerns Keeping records of customer interactions CSRs can communicate with customers in person, by phone, or by computer via chat or email. They often act as product experts, and may be able to demonstrate how to use a product or perform basic troubleshooting. When choosing a CSR, it's important to consider the specific needs of the business. For example, a business that handles a lot of technical inquiries might need a CSR with strong technical skills. customer service representative is an individual who interacts with customers on behalf of a company or organization in order to provide help in resolving any issues or inquiries they may have
**Amazon DSP Payroll Specialist Work From Home US Night Shift** ### Looking for a Stable Work From Home Payroll Career? Do you already have experience managing payroll and timecards for Amazon DSP companies? Are you looking for a long-term Work From Home opportunity where your payroll expertise is recognized and rewarded? If yes, **Votiko Solutions Private Limited** would love to hear from you. We're expanding our **Amazon DSP Payroll Operations Team** and looking for experienced payroll professionals who are passionate about accuracy, quality, and customer service. ## About Votiko Votiko Solutions Private Limited provides complete operational support to Amazon Delivery Service Partners (DSPs) across the United States. Our Payroll Operations Team manages payroll, timecards, attendance, PTO, payroll adjustments, bonuses, compliance, and workforce operations for multiple Amazon DSP businesses. As our client base continues to grow, we're looking for talented professionals to grow with us. ## Key Responsibilities As an **Amazon DSP Payroll Specialist**, you will be responsible for: Reviewing daily and weekly employee timecards. Processing payroll accurately. Reviewing attendance records. Managing PTO and payroll adjustments. Processing payroll bonuses. Updating payroll worksheets. Reviewing payroll discrepancies. Coordinating with clients regarding payroll questions. Maintaining payroll documentation. Updating payroll systems and internal trackers. Following payroll SOPs and quality standards. Ensuring payroll accuracy before submission. ## What We're Looking For Minimum 6 months of hands-on Amazon DSP Payroll experience. Experience with ADP Payroll. Experience reviewing employee timecards. Knowledge of payroll adjustments, PTO, bonuses, and payroll processing. Good understanding of payroll compliance. Strong attention to detail. Good English communication skills. Ability to work independently from home. Positive attitude and willingness
We’re Hiring Field Relationship Manager (FRM) About NoBroker NoBroker is a technology-driven real estate platform that aims to simplify the property-buying, selling, and renting experience by connecting property owners and customers directly. With a strong presence across major Indian cities, NoBroker provides technology-enabled solutions across the real estate journey. Job Role: Field Relationship Manager (FRM) Location: Bangalore Experience: 6 Months 3 Years Salary: Up to 5 6 LPA Working Days: 6 Days a Week Bike: Mandatory Valid Driving Licence: Mandatory Role Overview As a Field Relationship Manager, you will be responsible for building strong customer relationships, meeting clients in the field, generating business opportunities, and achieving sales targets. The role requires candidates who are comfortable with field travel and have strong communication and interpersonal skills. Key Responsibilities Build and maintain strong relationships with customers. Visit assigned locations to meet clients and provide support. Generate leads and convert them into business opportunities. Explain products/services and address customer queries. Achieve monthly sales and performance targets. Coordinate with internal teams for smooth customer onboarding and issue resolution. Maintain daily visit reports and update customer information. Eligibility & Requirements 6 months to 3 years of experience in Sales, Field Sales, Business Development, Relationship Management, or a similar role. Bike is mandatory for field travel. Valid Driving Licence is mandatory. Bike documents such as RC and Insurance must be available. Good communication and interpersonal skills. Kannada & English are mandatory. Hindi will be an advantage. What We Offer Petrol Allowance: Up to 4,000/month Attractive Performance-Based Incentives Early Promotion: Opportunity for promotion within 6 months based on performance Strong career growth opportunities Interested candidates can apply! Send
Job Title: Back Office Executive Position Overview: We are seeking an organized, detail-oriented Back Office Operations Associate to handle essential administrative and operational tasks. In this role, you will support front-facing teams by managing data, maintaining documentation, processing records, and keeping day-to-day administrative workflows running smoothly. Key Responsibilities: • Data Entry & Management: Accurately enter, update, and maintain records, databases, and customer information in company systems. • Document Processing: Review, categorize, and archive incoming files, contracts, invoices, and reports in accordance with company policy. • Workflow Support: Coordinate with sales, customer support, and finance departments to process requests and resolve internal inquiries. • Reporting: Compile daily, weekly, or monthly routine operational reports using spreadsheets and management tools. • Quality Assurance: Inspect data inputs and documents to identify errors, discrepancies, or missing details before finalizing records. • Inventory & Supplies: Monitor administrative supply levels and submit reorders as needed to support general office operations. Requirements: Education & Experience High school diploma or equivalent (associate or bachelor’s degree preferred); 6 Months 2 Years of Back office. Technical Skills Proficiency in Microsoft Office (Excel, Word, Outlook) and standard database management software. Core Competencies Strong attention to detail, excellent time management, and solid written communication. Work Style Ability to work independently with minimal supervision and handle repetitive tasks efficiently. Preferred Female Candidate Working Conditions • Hours: Standard business hours (Monday Saturday). • Timings: 9:30 AM- 6:30 • Salary: Based on current drawn About INTECH Insurance Surveyors & Loss Assessors Founded in 1994, INTECH is an IRDAI-licensed leader in independent loss assessment, risk inspection, and property valuation across In
Key Responsibilities Video Editor Edit high-quality videos for social media, YouTube, websites, advertisements, and marketing campaigns. Trim, arrange, and assemble raw footage into engaging and visually appealing content. Add transitions, motion graphics, text overlays, sound effects, music, and visual effects as required. Perform color correction, color grading, and audio enhancement to ensure professional-quality output. Collaborate with the marketing, creative, and content teams to understand project objectives and deliver compelling visual stories. Create short-form and long-form video content optimized for different digital platforms. Ensure all videos align with the company's brand guidelines and creative standards. Manage multiple editing projects while meeting deadlines and maintaining quality. Organize and maintain video assets, project files, and backups. Stay updated with the latest video editing trends, tools, and social media content formats. Review and revise videos based on stakeholder feedback. Optimize videos for different screen sizes, resolutions, and platform-specific requirements. Maintain consistency in branding, style, and messaging across all video content. Assist in basic video shooting, footage selection, and post-production activities when required.
Location Details: India, Remote At GoDaddy, the future of work varies by team. Some teams are fully office-based. Others split their time between remote work and the office. Some teams work completely from home. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... At GoDaddy, we are seeking a Senior Analyst to join our Assurance, Risk and Compliance (ARC) Enablement team. This role will help transform how our team and business improve processes, use technology, and empower people to manage risk and build the future compliance program. Reporting directly to the Director of ARC, you will drive meaningful improvements in people, processes, and technology. You will redesign workflows that cause unnecessary manual effort. You will develop automation and analytics that make compliance ongoing instead of occasional. You will ensure the team and collaborators are prepared to maintain and expand what is developed. You will work with SOX, Internal Audit (IA), and Enterprise Risk Management (ERM) to deliver scalable, auditable, and AI-forward solutions. If improving how compliance functions motivates you, this is your role! What you'll get to do... Find the friction and fix it. Map current-state workflows across ARC's SOX, IA, and ERM functions. Identify where manual effort and inefficiency exist. Lead process improvements that remove them for good. Build automation that actually sticks — develop pipelines, CI/CD-enabled code repositories, and repeatable testing frameworks that turn periodic compliance efforts into continuous, always-on operations. Make compliance visible in real time — build Power BI dashboards and analytics pipelines (Python, SQL) that give leadership and control owners a live view of risk posture. Put Jira to work for compliance — configure workflows, automation rules, and intake forms that embed traceability and standardization di
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role We are seeking an experienced and proactive Enterprise Applications QA Engineer with a strong focus on CRM and Finance systems. This role is ideal for a candidate who has a passion for quality, accuracy and efficiency. You will play a critical role in affirming the quality of various enterprise applications especially those supporting sales, marketing, finance and accounting. What will do Plan, Build & Execute Functional, System & Regression Testing Document, maintain and execute comprehensive test scenarios and test cases Identify and create detailed test cases for requirements Collaborate with BS
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Deal Desk Strategist, you'll be a key partner to GitLab's Asia-Pacific and Japan (APJ) Sales and Revenue teams, shaping how we structure, quote, and book deals that support our growth. You'll sit at the center of the quote-to-cash process and serve as the subject matter expert for sales-assisted quotes in Salesforce. You'll ensure deal intent is accurately captured in quotes, order forms, and bookings, and help resolve issues before they require systems or information technology support. You'll act as a trusted advisor, using your knowledge of deal structures, approvals, and contract language to guid
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Enterprises are modernising data platforms and processes at a growing rate to meet the demands of their customers. A majority of this journey requires not just technical expertise but also the ability to drive predictability, and manage complexity. Snowflake’s Professional Services Organisation offers our customers a market-leading set of technical capabilities as well as best practices for modernisation based on experienced leadership. Our portfolio of modernisation solutions spans data migrations, validation, application development, data sharing, lakehouse implementations, data science, and AI. As a Solutions Architect in our team, you will be responsible for delivering exceptional outcomes for our teams and customers during our modernisation projects, with a focus on modern data architectures including lakehouses and streaming data. You will engage with customers to migrate from legacy data platforms, including those based on Cloudera, and build modern data pipelines and lakehouse solutions on Snowflake where customers can then leverage downstream AI and Machine Learning solutions. You will act as the technical lead and expert for our customers throughout this process, guiding customers through decision paths to achieve impactful outcomes and thoughtfully use AI to augm
About the Team We are looking for an experienced Executive Business Partner to support our GM, India and our Head of Enterprise Sales, based in Mumbai. This person will help both leaders operate with clarity, focus, and momentum across India-specific priorities, India regional work, and HQ partnership. You will manage highly dynamic calendars, complex travel, internal and external communications, and operating rhythms that keep leaders and teams aligned across markets and time zones. You will also serve as a key point of contact for executives visiting India from HQ, helping coordinate local context, schedules, logistics, and meetings. This is a high-trust role that requires excellent judgment, discretion, cross-cultural fluency, and the ability to move quickly without losing precision. The ideal candidate thrives in ambiguous, high-growth environments; enjoys creating order and systems; and is energized by supporting leaders who operate across geographies, functions, and stakeholder groups. Fluency in Hindi and English is required. Our Executive Business Partners serve as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We play a pivotal role in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company. Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authent
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience. The Difference You Will Make: As an Operations Engineer, you'll apply AI at the forefront of BizTech's operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on. You'll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over. Success looks like a shrinking backlog of recurring ticket categories through AI-assisted automation, faster MTTR powered by intelligent alerting and root-cause suggestions, and dashboards/reportin
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Senior Software Engineer(AI/ML),Trust - India The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for protecting our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. Trust Engineering is responsible for the technology vision and development of a complex stack that runs on every key interaction on the platform. The Difference You Will Make: As part of the Trust Engineering team, you will work in a team of talented software engineers to help us build intuitive & delightful experiences, strengthen our current offerings, and deliver new products to strengthen our Trust defenses. You will play a significant role in
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Synthesia ships more product, faster, than we ever have. AI has collapsed the cost of building which means the hard part is no longer making things, it’s making sure people actually adopt them. That’s the job of Growth, and we’re changing how we do it: instead of bolting Growth on after launch to optimise, we’re embedding a Growth PM into every core bet from day one, so how a product acquires, activates and scales is designed in from the first cycle. We’re hiring a Growth Product Manager to report to our VP of Growth. You'll own the Growth surface for one of those bets while helping build a growth-led way of working across the company. What you’ll be doing Own Growth for a core product area end to end, acquisition, activation, adoption and retention, baked into the roadmap from the start, not retrofitted. Partner closely with the core product PMs and engineers who own the surface, bringing high-impact growth ideas and working out where they fit, and getting the primitives exposed that let you build and scale on top. Design growth into the product itself: discovery-led acquisition loops, and experiences that get users to their job-to-be-done in a couple of clicks (sometimes without opening the edit
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