Operational Account Manager in Bengaluru

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . What you’ll do Lead Workforce & Operations: Drive day-to-day workforce management for Clippers, Graders, Regraders, SMEs, and ICs across shifts/sites, optimizing staffing, capacity planning, and throughput against SLA targets. Implement Quality Systems & Methods: Maintain the QMS and apply structured methods (RCA, CAPA, FMEA, 8D, SPC) to address recurring defects, calibration drift, gold-sample injections, and consensus checks. Own SOPs & Process Standards: Build, version-control, and continuously iterate SOPs for existing and new program launches, ensuring floor adoption and structured QA onboarding/re-calibration paths. Bridge Cross-Functional Teams: Translate engineering data requirements into floor-executable QA criteria, report field issues back with evidence, and represent QA in program launches and crisis calls. Drive Data-Led Quality: Monitor and analyze key QA metrics—defect/reject rates, inter-grader agreement (ka

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap”—the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments—kitchens, warehouses, hotel floors, and homes—to capture the high-fidelity task data that the world’s leading robotics labs use to train their foundation models. About the Role Instawork Robotics creates the highest-quality, highest-diversity datasets for robotics and physical AI. We work with leading robotics builders and research labs to solve one of the most important challenges in robotics: closing the data gap. As a Platform Engineer, you will build the products, services, tools, and infrastructure that power IRL’s data collection, processing, and quality workflows. This is a hybrid product and infrastructure role: you will design platform capabilities for application engineers while also owning the reliability, scalability, cost efficiency, and operation of the systems behind them. You will help shape the platform roadmap by understanding the needs of application engineers, prioritizing high-impact problems, and delivering simple, reliable, and scalable solutions. Who You Are - 5+ years of experience building and operating production software platforms. - Experience designing platform products, backend serv

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Location: Bangalore Experience: 10+ years Industry: Automotive / Mobility / Robotics / Manufacturing About the Role Instawork Robotics creates the highest-quality, highest-diversity datasets for robotics and physical AI. We work with many of the most important robotics builders and research labs to solve the most important challenge in robotics - closing the data gap. We are looking for a Head of QA with 10+ years of experience in automotive, manufacturing, mobility, robotics, or a closely related industry. This person will own the end-to-end quality and data-labeling function across Quality Assurance, Quality Control, Visual Inspection, and process quality . This is a hands-on leadership role for someone who can build quality systems from the ground up, establish rigorous processes, lead teams, and drive a strong quality culture across operations and engineering. What You'll Do Own the QA/QC function: Build and lead the overall

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description: Okta - we are the World’s Identity Company. We don’t just protect logins; we secure the digital life of the Fortune 100. Built from the ground up in the cloud, Okta securely and simply connects people to their applications from any device, anywhere, at any time. Okta integrates with existing directories and identity systems, as well as thousands of on-premises, cloud and mobile applications, and runs on a secure, reliable and extensively audited cloud-based platform. Who are we looking for: We are looking for a Senior Software Engineer in Test. An individual who takes ownership and builds viable solutions. A team oriented individual who can demonstrate working independently, as an individual contributor, in a distributed working environment. Detail oriented and methodical in approaching tasks with excellent research and analytical skills. An ideal candidate will be someone who is passionate about automation & appling those automation skills in testing, cloud native, large-scale, mission-critical software in a fast-paced agile environment while partnering with cloud Infrastructure and operations teams. Okta engineering strongly believes in automated testing, and an iterative process to build high-quality next generation software. This role is mainly focused on automation of Cloud Infrastructure testing and supporting SREs, including bespoke solutions rolled out by Developer Productivity teams. The Quality Engineering team work

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for an experienced Support Manager to lead a connected and deeply technical team dedicated to delivering an easy-going, memorable customer experience. Working under the APJ Director of Global Support Engineering, this person will have full accountability for the results of their Support Engineering team, with high-level coordination and recommendations to other customer experience partners including the overall Global Technical Services team, Engineering, Product and Go To Market (GTM). The team's main purpose is to ensure our customers love New Relic software. The Manager of Global Support Engineering needs a track record of successful support operations management in a fast-growth environment. What you'll do Manage day-to-day operations of a highly skilled and connected team of support engineers, ensuring the structure and operations of Support Engineering teams meet current and future business needs Coach and mentor your team, facilitating the pursuit and expansion of individual and team potential. Provide deliberate development, ensuring everyone has the opportunity to do their best work Support change and drive outcomes aligned with global business objectives. Provide support and direction vital for business success, employee satisfaction, and premier customer experience Lead projects, programs, and/or initiatives, innovating and iterating to successful outcomes that propel the company forward Work collaboratively with Support Managers, col

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building the future of secure, enterprise-grade cloud automation and system connectivity. We are looking for a Senior Software Engineer to join our global Automation Engineering team to design, scale, and govern our enterprise integration substrate using AWS cloud services and modern iPaaS platforms. This is a senior individual contributor role for a hands-on system engineer who can set technical standards, establish integration best practices, and partner with cross-functional teams to automate complex business workflows at scale. What You'll do : Lead technical design and execution for automation initiatives within the team, creating paved paths that enable builders across Okta to connect enterprise systems seamlessly. Design, build, and deploy high-throughput event-driven integration flows , API gateways, and async orchestration workflows using AWS architectures and iPaaS platforms. Build reusable frameworks , developer SDKs, self-service primitives, and integration templates to streamline automation delivery. Serve as a technical domain expert on AWS cloud services and modern iPaaS tooling, driving scalable architecture, reliability, and builder enablement. Partner with operations, security, and platform teams to strengthen monitoring, observability, structured audit logging, and automated governance. Mentor team members and participate in cross-functional design reviews , instilling a platform engineering mindset and raising the b

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building the future of secure, enterprise-grade cloud automation and system connectivity. We are looking for a Software Engineer to join our global Automation Engineering team to design, scale, and govern our enterprise integration substrate using AWS cloud services and modern iPaaS platforms. This is a individual contributor role for a hands-on system engineer who executes moderately complex tasks, builds platform components and collaborates under senior guidance. What You'll do : Contribute technical design and execution for automation initiatives within the team, creating paved paths that enable builders across Okta to connect enterprise systems seamlessly. Design, build, and deploy high-throughput event-driven integration flows , API gateways, and async orchestration workflows using AWS architectures and iPaaS platforms. Build reusable frameworks , developer SDKs, self-service primitives, and integration templates to streamline automation delivery. Develop and maintain AWS cloud services and modern iPaaS tooling, driving scalable architecture, reliability, and builder enablement. Partner with operations, security, and platform teams to strengthen monitoring, observability, structured audit logging, and automated governance. Actively participate in code reviews, team agile ceremonies, and technical discussions Collaborate with security, compliance, and business stakeholders to ensure self-service automations are secure, resilient, zero-tr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Technology Data and Intelligence at Okta At Okta, the Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems. TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals, TDI plays a vital role in both day-to-day operations and long-term strategic growth. The Staff Software Engineer Opportunity We are looking for a Staff Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation. You will be responsible for designing and developing customization

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Engineering Team Our Data Engineering team is part of the Technology Data & Intelligence organization, on a mission to accelerate Okta’s scale and growth. We focus on building platforms and capabilities utilized across the organization by sales, marketing, engineering, finance, product, and operations. You will be part of a team performing detailed technical designs, development, and implementation of applications using cutting-edge technology stacks. The Senior Data Engineer Opportunity As a Senior Data Engineer, you will be responsible for designing, building, and maintaining scalable solutions. This role involves collaborating with data engineers, analysts, scientists, and other engineers to ensure data availability, integrity, and security. You will play a critical role in preparing Okta for its AI-driven future by building stable data layers and partnering with Analytics Engineers to power our AI/ML systems. What you’ll be doing D

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Enterprise Technology Team The Enterprise Technology team builds and delivers the secure, scalable systems that power how our business runs. Our People Technology Team sits at the heart of this work, overseeing the full Hire-to-Retire technical ecosystem—including core applications like Workday, Greenhouse, and Cornerstone—and ensuring these platforms evolve alongside the company's growth. We partner closely with HR, Talent Acquisition, Talent Management, and Business Operations to bring data-driven, compliant, and innovative solutions to life. The Opportunity Reporting to the Director of People Technology, this role will serve as the Product Manager for Okta's People Technology portfolio, focused on Employee Growth & Talent. You will act as the strategic bridge between global People leaders and delivery teams. You will translate strategic product visions into high-velocity execution — shaping the what and why in partnership with Digital Solutions and People leadership, and partnering with the Delivery Lead on the how and when — while navigating complex enterprise workflows across Talent Acquisition (Greenhouse), Learning & Development (Cornerstone), Talent Management (Workday), and AI-driven automation. What You'll Do Product Strategy & Roadmap Leadership: Define the multi-year product vision and strategy for the Growth & Talent domain in close collaboration with functional and technical leadership. Translate that strategy into a priori

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V