Operations Associate in India

General Summary CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding of EDI-X12. Job description Roles & Responsibilities Acts as a primary point of contact at GHX for customers reaching out via email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes the Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues to CSA II & CSA IIIs that cannot be resolved at base level. 6+ Months Experience, with relevant Customer Service Experience GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation compan

Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product, Engineering, and cross-functional stakeholders to translate operational needs into robust system configurations. You will be part of a highly detail-oriented and systems-driven team, where your work directly impacts operational efficiency and contributor experience. This role is ideal for someone who thrives in building and improving systems that others rely on daily, and who enjoys solving complex operational challenges at scale. You will: Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers, automations, SLAs, and views Design and maintain routing logic to ensure accurate ticket distribution across skills, queues, and teams Build and manage the support agent skills framework (skills, tiers, certifications, queue structures) Monitor and optimize queue health, load balancing, and ticket assignment accuracy Configure and maintain integrations across support tools and reporting systems Troubleshoot system issues and partner with Engineering or vendors when needed Collaborate with Support Ops, T&S, TPMs, and Product to implement and improve workflows Document system configurations, workflows, and best practices clearly Provide training and guidance to stakeholders on system usage and routing logic Ideally you’d have: Experience administering Zendesk or similar support CRM systems Experience designing routing logic or managing skills-based systems in high-volume envir

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We’re looking for a Marketing Analytics Manager who will own the strategy and optimization of marketing performance reporting across the organization. This role goes beyond dashboard creation—you’ll act as a strategic partner to marketing and leadership, translating data into actionable insights that drive pipeline growth and improve campaign performance. You will define how success is measured across the marketing funnel, proactively identify trends and opportunities, and ensure the organization has a clear, consistent view of performance. You will partner closely with Marketing, RevOps, and data teams to enable scalable analytics solutions and trusted reporting. Analytics Strategy & Ownership Own the end-to-end marketing analytics strategy, including defining KPIs, establishing reporting frameworks, and standardizing measurement approaches across the funnel Establish and govern a consistent source of truth for marketing performance across channels, segments, and funnel stages Define success metrics tied to pipe

We’re looking for an enthu HR Intern to join the People team at Bolna.ai . This is a hands-on opportunity for someone who wants to learn how People Operations works in a fast-growing startup - from supporting employees to helping run day-to-day HR and office operations. What you’ll do Support employee onboarding, documentation, and HR operations . Maintain employee records and ensure HR data stays accurate and organised. Support employee queries and coordinate with internal teams and vendors. Facilitate office operations, events, employee engagement activities, and day-to-day administrative tasks effectively. Coordinate with employees and external vendors to ensure smooth execution of HR and office requirements. Support the People team with day-to-day operational requirements as the organisation scales. Who we’re looking for 0–1 year of experience in HR, People Operations, or a related internship. Prior HR internship experience is a plus. Strong communication and organisational skills. Detail-oriented and comfortable handling multiple tasks. Proactive, dependable, and willing to take ownership. Comfortable working in a fast-paced startup environment . Someone who genuinely enjoys working with people and wants to build a career in HR. Why this role? You’ll get hands-on exposure to People Operations, employee experience, office operations, and HR processes while working closely with a growing team. Learn fast. Take ownership. Work with great people. Location: Udyog Vihar 3, Gurugram Working Days: Monday–Friday

Executive - Operations - Advertisement assists in coordinating daily operational activities related to advertising installations. This role focuses on site maintenance, documentation compliance, and performance monitoring while collaborating with cross-functional teams to support seamless execution of advertising initiatives. Source: Adani Group | Job ID: 57970

Engineer - Operations (Wind) is responsible for supporting the operations activities of wind energy assets. This role involves executing daily maintenance tasks, ensuring efficient asset performance, and monitoring operational parameters. The Engineer will assist in improving asset reliability, optimizing processes, and maintaining compliance with safety, regulatory, and operational standards. Additionally, the Engineer will contribute to technology initiatives, assist in team development, and support financial and operational goals within the wind portfolio. Source: Adani Group | Job ID: 58131

Superintendent - Operations TSHD leads operational strategies for efficient and safe dredging, emphasizing quality service delivery, client satisfaction, safety regulations, survey planning, and logistical coordination. Source: Adani Group | Job ID: 56363

Suitable for Transport Operations. Address: & 34 Aryabhatta-Pingala Kashibai Khilare Road Opposite Sharda Center Erandawne Pune& 34 Facility: Persistent System-Aryabhhat Pingla IFM P Qualification: Graduate Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP575507

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating OS patching, encryption b

Oversee day-to-day operations and industry-side execution of the Work Skill Diploma (WSD) program at site, ensuring training quality, compliance, safety, and effective On-the-Job Training (OJT) delivery. Source: Adani Group | Job ID: 55231

TO MAINTAIN OPERATIONS AT CLIENT PLACE Address: Nafa Company Bus Stop Next to JP Morgan, Kalina, Santacruz(East) , Mumbai 400098 Facility: JSW Steel Limited - Mumbai FS Qualification: Not Specified Experience: 4 - 7 years Source: Sodexo India | Job Code: IJP568176

TO HELP IN KITCHEN OPERATIONS Address: Nafa Company Bus Stop Next to JP Morgan, Kalina, Santacruz(East) , Mumbai 400098 Facility: JSW Steel Limited - Mumbai FS Qualification: Not Specified Experience: 2 - 4 years Source: Sodexo India | Job Code: IJP568175

SITE SUPERVISOR - S PASS OPERATIONS EXECUTIVE - S PASS LOGISTIC COORDINATOR - W.P F&B TEAM LEADER - S PASS CLERK - W.P PART TIME CASHIER - W.P ELECTRICAL ISTRUMENTATION ENGINEER - S PASS MECHANICAL SUPERVISOR - S PASS HR & ADMIN EXECUTIVE - S PASS DELIVER VEHICLE DRIVER - W.P HUMAN RESOURCE / ADMIN OFFICER - S PASS DATA ENTRY ASSISTANT - W.P BILLING & ADMIN ASSISTANT - W.P & S PASS BOTH ASSISTANT RESTAURANT MANAGER - E PERMIT ARCHITECTURAL SUPERVISOR - S PASS F&B WAITER (ROOM sERVICE) - W.P NIGHT SECURITY OFFICER - W.P HR &ACCOUNTS ADMIN EXECUTIVE - S PASS PAYROLL & HR SUPPORT EXECUTIVE - S PASS ELECTRICAL ENGINEER - W.P & S PASS BOTH FOOD & BEVERAGE (F&B) EXECUTIVE - S PASS PROJECT TEAM LEAD (JAVA) - E PERMIT IT PROJECT MANAGER (LAB AND IT ) - E PERMIT UI/UX DESIGNER - E PERMIT SOFTWARE DEVELOPMENT MANAGER - E PERMIT ALL S PASS AND E PASS OPENING AS PER COMPANY REQUIREMENT MINIMUM 2 YEARS EXP REQUIRED IT'S DIRECT SELECTION ONLY EXP CANDIDATE NEED NO INTERVIEW. Contact :-SINGAPORE REQUIREMENT GET PERMIT IN 30 WORKING DAYS NO HIDDEN CHARGES NOT MORE COSTLY W.P (WORK PERMIT) COST - ( 1.7 LAKH WITH DOCUMENTS 35 THOUSAND REQUIRED ) S PASS COST - ( 2.5 LAKH WITH DOCUMENTS 40 THOUSAND REQUIRED ) E PERMIT COST - (3.2 LAKH WITH DOCUMENTS 50 THOUSAND REQUIRED ) IF ANY ONE INTERESTED THEN CONTACT ME AS SOON AS POSSIBLE.

Position: Senior Manager Operations- 1 Location: Visakhapatnam We are looking for a highly experienced professional to join our team as Senior Manager Operations based at our Visakhapatnam office. Mariner/Non-Mariner with good experience in port ops and good communication skills with leadership ability. Key Requirements Minimum 10 15 years of experience in container terminal and port operations. Sound knowledge of container vessel operations and stowage planning. Strong understanding of container logistics, vessel handling, and terminal operations. Excellent communication, and stakeholder management skills. Ability to coordinate effectively with terminal operators, port authorities, and other stakeholders. Preferred Profile Age preferably below 45 years. Proven leadership experience in managing operation team. Strong problem-solving and decision-making capabilities. Interested Candidates, Share your updated resume to Thanks & Regards, Shanmugavalli

Executive - Airside Operations is responsible for coordinating and supporting airside activities, ensuring safe and efficient operations. This role is crucial for managing aircraft movements, liaising with pilots and ground crew, and ensuring compliance with safety regulations. Key responsibilities include overseeing ground support equipment, monitoring airside operations, facilitating timely aircraft arrivals and departures, and responding to emergencies. Source: Adani Group | Job ID: 54370