Operations Business Partner Director in Bengaluru

JOB TITLE IT Operations Engineer, Application Support A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Provide technical support for software applications and investigate, diagnose, and resolve application issues • Automate start-of-day and end-of-day checks for key applications. • Log and track incidents across applications in the production environment. • Implement monitoring and automation initiatives and develop custom solutions using Python, Shell, and/or Powershell scripts. • Create tactical support tools and scripts to improve the incident investigation process and enable • transparency into potential business impacts. • Prioritize and categorize incidents based on severity and impact. • Collaborate with the development team to improve applications based on user feedback. • Create and maintain documentation for responding to common errors and application incidents. • Assist with software applications deployment and configuration . • Provide training and assistance to users to ensure effective use of applications and systems. • Develop knowledge base resources to empower users to independently resolve common problems. WHAT’S REQUIRED • Bachelor's degree in computer science, information technology, or a related field. • Experience supporting middle- and back-office applications created in .Net, Java, C# etc. Ability to debug apps using of code, logs, alerts etc. • Literacy in complex SQL procedures/queries. • Ability to diagnose and troubleshoot technical issues.

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here. Role Overview We are building one of India's largest commercial video data collection networks. As a Zonal Data Captain, you will own the business pipeline for your assigned zone. Your primary responsibility is to find businesses, convert them for on-site video data collection, and keep the recording engine in your territory active every single day. You will spend your days in the field meeting business owners, converting them, and expanding into new towns mapped to your zone. Position: Field Officer We are looking for proactive and responsible individuals to join our team as Field Officers. In this role, you will visit commercial spaces, assist businesses with our video recording equipment, and ensure smooth day-to-day coordination and support. Key Responsibilities • Visit commercial spaces and business locations regularly • Install and provide guidance on video recording equipment • Help businesses capture day-to-day operational recordings • Manage and m

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Description We are looking for a DevOps Engineer to strengthen our cloud operations and engineering practices, with a focus on reliable website delivery, secure AWS foundations, and fast but controlled delivery of new services. The position combines AWS operations, infrastructure as code, CI/CD, automation, and pragmatic software engineering. The person should be confident working with services for edge delivery, compute, storage, databases, DNS, security, and observability without relying on manual console changes as the default operating model. The role also supports on-premises to cloud migration, global service optimization, and practical responses to increasing AI-driven traffic. We value candidates who can use modern AI-assisted development effectively to spin up proof-of-concept projects quickly, while still applying disciplined Git, review, security, and deployment practices. About you You enjoy building stable, secure, and maintainable infrastructure that supports business-critical services. You can work independently and take ownership of cloud environments, deployments, and operational improvements. You are comfortable balancing speed, reliability, cost, and security when making technical decisions. You communicate clearly with technical and non-technical stakeholders and explain trade-offs in a practical way. You document your work well and create clear runbooks and support material for future maintenance. You are methodical when troubleshooting incidents and stay calm when systems are under pressure. You are curious about modern traffic patt

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Team: The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults. About the Role: We are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks. Key Responsibilities: * Analyze credit risk across various products, including merchant and personal loans, postpaid. * Liaison with the business team to understand the credit risk policies and implement the same on platform. * Implement the credit risk policies on our proprietary platform. * Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement. * Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation. * Conduct testing and scenario analysis to measure policy resilience. * Monitor key risk indicators (KRIs) and provide actionable

About the Company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions by building modern data architecture using cloud and open-source technologies. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Offices: New York | Dallas | San Francisco | Lima | Bengaluru. The role below is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle complex business problems and convert them into straightforward data solutions. You will work in a fast-paced, high-impact environment and help shape data, analytics, and AI-led transformation for leading global insurance enterprises. About the Role: Sigmoid is looking to board a Leader for our Insurance Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the insurance space must understand the interconnectedness of insurance products, claims ecosystems, underwriting dynamics, customer journeys, regulatory requirements, and operational processes. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our insurance practice with a strong focus on insurance analytics and AI-led transformation. The role requires a strong portfolio leader responsible for managing strategic accounts across new business development and account growth, while partnering with senior client stakeholders to define analytics use cases across Data Engineering, Data Science, Product Engineering, and Consulting. Roles and Responsibilities: Strong understanding of Insurance sub sectors operating model, value drivers and underlying mechanics Insurance Operations - Ability to

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating OS patching, encryption b

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Principal Software Engineer - Java Zephyr Enterprise Lead and implement complex change, challenging business problems and build highly scalable applications Provide technical leadership guidance across the team and broader engineering organization. Serve as the primary subject matter expert, driving technical excellence and informed decision-making. Product intro Zephyr Enterprise is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and stron

About the Team Product Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 7% of India’s households shop with us. 😉 We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our team is driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for a Product Manager I who is passionate about solving high-impact problems in a fast-paced start-up environment with a high degree of autonomy. This is inherently a cross-functional leadership role where you will work closely with teams such as software engineering, UX design, category management, marketing, operations, finance, etc. to bring a new product to life. What you will do Analysis, customer interviews, user research, competition analysis and other qualitative/quantitative techniques. Problem Identification & Prioritization: Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks. Prioritize what problems need to be solved now vs. later. Solution Discovery: Facilitate a process to come up with the best technology-led ideas to solve the prioritised problems. Harness the creativity of not just yourself but of other teams such as design, engineering., business, etc Be willing to

Job Title Process Engineer Job Description Job title: Process Engineer Your role: Seeking a senior Process Engineer to lead process governance, compliance, and operational excellence initiatives within Digital Innovation Platforms. This individual will act as a process leader across engineering, operations, cybersecurity, and quality organizations, ensuring scalable and compliant ways of working while driving continuous improvement and business transformation. experience in Process Engineering, Quality Systems, Operational Excellence, or Compliance roles. Experience working in regulated software, cloud, digital health, medical device, healthcare technology, or similar environments. Strong knowledge of ISO 9001, ISO 27001, ISO 27018, HIPAA, HiTrust, CAPA, and quality system processes. Experience leading cross-functional initiatives involving engineering, operations, cybersecurity, and quality stakeholders. Strong process mapping, root cause analysis, change management, and continuous improvement skills. Experience supporting audits, compliance programs, ISMS activities, and regulatory inspections. Excellent communication, stakeholder management, and executive presentation skills. Ability to influence without direct authority and drive adoption across global teams. Independently leads larger and more complex initiatives. Influences multiple organizations and senior stakeholders. Owns strategic process governance programs. Drives enterprise-wide process improvements. Serves as a subject matter expert and mentor. Demonstrates greater autonomy, business impact, and leadership responsibility. You're

JOB TITLE Site Reliability Engineer A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO You will play a highly critical operational role where you will apply a combination of software and systems engineering skills to develop and maintain a complex set of distributed, real-time systems that serve critical stakeholders in Point72’s Global Macro business. You will focus on optimizing the operations of existing systems and infrastructure in an efficient manner, through a strict adherence to automation and tooling Specifically, you will: Build out foundational technical components of an extensive SRE program across multiple complex systems, both new and existing • Collaborate with our development and quant teams to ensure that ongoing change is consistent with a pre-determined, measurable set of SLOs spanning multiple complex user interactions with our systems • Monitor system capacity and performance, identifying and addressing potential future bottlenecks and sources of instability before they become impactful to our stakeholders • Review and provide feedback on automation code developed by peers to maintain high standards of code quality and efficiency • Troubleshoot and resolve system issues, analyzing their impact on infrastructure and service operations • Participate in or lead design reviews with peers and stakeholders, evaluating and selecting the best technologies and automation strategies for our needs WHAT’S REQUIRED We are looking for highly motivated, proactive engineers

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults. About the Role: We are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering & Business. Key Responsibilities: * Define and drive the product roadmap for merchant lending risk. * Build and scale rule engines (BRE), decision engines, and model orchestration layers. * Implement audit-ready decision logs and explainability layers. * Build robust policy versioning and experimentation infrastructure. * Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring. Requirements: * 5+ years of product management experience in the consumer or fintech industry. * Strong experience in unsecured merchant or SME lending preferred * Strong analytical and structured thinking ability. Why join us •A collaborative output driven program that brings cohesiveness across businesses through tech

🚀 About Bolna Bolna is a platform to seamlessly build and deploy multilingual human-like Voice AI Agents capable of handling inbound and outbound calls. We're built for enterprises and fast-scaling teams handling high-volume phone workflows across recruitment, support, operations, and collections. Bolna dynamically routes each call across the best ASR, LLM, and TTS models by language, latency, and cost - so you get human-like conversations at scale without tuning infrastructure. We're solving the real-world bottleneck of scaling phone-based interactions without needing to hire, train, or manage large human agent teams. Why our Customers love us Ability to train agents and go live with 1,000s of calls in less than 2 days Massive increase in ROI-with agents matching human performance at 50% of the cost Effortless upscaling and downscaling based on calling requirements Transparent pricing (only per minute) and best-in-class support We are just getting started. If you want to work hard and create lasting impact, we'd like to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company - from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our product. About the role You’ll be a hands-on, high-agency designer with a strong product mindset. You won't just be pushing pixels; you'll design how users create, train, and launch Voice AI agents while deeply understanding the metrics that drive user success. Working closely with engineering and product teams, you’ll ship real features, run funnel analytics, and drive product ideation. If you enjoy sitting at the intersection of design, engineering, data, and business, this role is for you. What you'll

About the Team : Because we are solving a unique problem, one that’s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role : We are looking for a dynamic, self-starting, and result-oriented Brand Associate who can display strong execution skills along with high analytical horsepower to navigate complexity and ambiguity. As an Associate, you will be required to make and execute ads plans for scaling up brands’ businesses. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey!

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur