Operations Growth Manager in Hyderabad

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 95% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Calibration & Continuous Improvement — 5% Participate in team calibration sessions led by the Supervisor to maintain consistent field interpretation standards Surface recurring error patterns to the Supervisor (e.g., consistent misread of a specific supplier’s PO template) through the team escalation channel Complete structured onboarding and participate in refresher sessions as document types and field standards evolve REQUIRED QUALIFICATIONS Bachelor’s degree in any discipline 1–3 years of

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 85% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Process Documentation & Reporting — 10% Create and maintain Standard Operating Procedures (SOPs) for document review workflows, and update them as document types and field standards change Build and maintain process maps for end-to-end document review flows, including exception and escalation paths Perform basic analytics — collate production and quality data, and pull routine and ad-hoc reports on throughput, accuracy, and error trends as required Calibration & Continuous Improvement —

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con

General Summary CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding of EDI-X12. Job description Roles & Responsibilities Acts as a primary point of contact at GHX for customers reaching out via email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes the Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues to CSA II & CSA IIIs that cannot be resolved at base level. 6+ Months Experience, with relevant Customer Service Experience GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation compan

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

Project Coordinator, Technology Operations Job Summary: We are seeking a proactive and detail-oriented Project Coordinator to join our Technology Operations team. The Project Coordinator will be responsible for coordinating planned projects, managing ad hoc tasks, and eventually taking ownership of projects under the guidance of our experienced team members. Key Responsibilities : Collaborate with Tech teams to coordinate planned projects. Follow up with team members on project deliverables and timelines. Schedule meetings, collect updates, and track progress towards project completion. Handle ad hoc project tasks, including logistical support and basic research. Gather performance metrics. Enter requisitions and new vendors into Oracle for procurement purposes. Conduct research and legwork for vendor management to support decision-making. Assist in documentation tasks such as formatting PowerPoint decks, meeting notes, and updating the Confluence wiki. Qualifications: Bachelor's degree in a relevant field or equivalent work experience. Previous experience in project coordination or project management, preferably in a software company or technology-related environment. Able to work in the Hyderabad office 3 days a week. Strong proficiency in Microsoft Excel and PowerPoint. Excellent communication skills, both verbal and written. Experience with Claude Code/Cowork or other Agentic AI tools is a plus. Certification in project management methodologies is a plus. Experience with tools such as Jira, Aha!, Sigma, and Confluence is a plus. Skills and Abilities: Proficient with AI or possesses a hunger to become proficient. Excellent at prioritizing competing priorities and aligning with project stakeholders on deliverables. Ability to work cross-functionally and influence outcomes. Self-driven with strategic thinking and attention to detail. Additional Information: This role offers the opportunity to contribute to the success of key initiatives and drive operational

A Multi Purpose Worker in the food industry handles various tasks across food preparation Kitchen operations and facility sanitation Depending on daily Production. Address: HITEX Exhibition Centre, Opp. Hitex Hall No 1, Survey Number 5, 6 to 5/12, Izzath Nagar, Kondapur, Hyderabad, Telanagana 500084 Facility: CPU HYDERABAD Qualification: 12th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP575988

A Multi Purpose Worker in the food industry handles various tasks across food preparation Kitchen operations and facility sanitation Depending on daily Production. Address: HITEX Exhibition Centre, Opp. Hitex Hall No 1, Survey Number 5, 6 to 5/12, Izzath Nagar, Kondapur, Hyderabad, Telanagana 500084 Facility: CPU HYDERABAD Qualification: 12th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP575991

A Multi Purpose Worker in the food industry handles various tasks across food preparation Kitchen operations and facility sanitation Depending on daily Production. Address: HITEX Exhibition Centre, Opp. Hitex Hall No 1, Survey Number 5, 6 to 5/12, Izzath Nagar, Kondapur, Hyderabad, Telanagana 500084 Facility: CPU HYDERABAD Qualification: 12th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP575990

A store executive manages daily inventory stock movements and warehouse or retail floor operations to ensure materials or products are organized recorded and supplied efficiently Address: HITEX Exhibition Centre, Opp. Hitex Hall No 1, Survey Number 5, 6 to 5/12, Izzath Nagar, Kondapur, Hyderabad, Telanagana 500084 Facility: CPU HYDERABAD Qualification: 12th Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP568226

Opportunity Overview: We’re looking for an Associate Facility Administrator who will play a key role in keeping our day-to-day operations running smoothly and efficiently in the night shift. This person will serve as a central point of coordination across teams, supporting office operations, managing logistics, and ensuring a seamless experience for employees and visitors alike. It’s a great opportunity for someone who is highly organized, detail-oriented, and enjoys being a reliable go-to for getting things done. What you’ll do: Serve as a central point of coordination for office operations, partnering with building management and external vendors to support smooth day-to-day functionality Manage office supplies and inventory, ensuring the workplace is well-stocked, organized, and ready for team needs and any onsite visits Coordinate meetings, appointments, and basic logistics across teams, supporting a well-run and efficient office environment Maintain accurate records, files, and documentation to support operational consistency Welcome and assist visitors, manage check-in processes, and ensure a professional and positive experience Prepare basic reports, documents, and administrative materials to support team activities Handle incoming calls and general inquiries, directing them to the appropriate teams Manage incoming and outgoing mail and courier services Support general administrative and operational tasks as needed, with a willingness to learn and take on new responsibilities ISMS roles and responsibilities: Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves Minimum 3 years experience in BPO Process, HVAC, UPS Backups, Facility Operations, Logistic, Transport Coordination. Good communication skills Strong willingness and well adjusted to do night shifts Customer Service mindset and willing

Opportunity Overview: We are seeking a Financial Analyst to join our FP&A team. This is a hands-on, detail-oriented role embedded within our Commercial organization. The right candidate brings sharp analytical instincts, a bias for action, and the ability to deliver reliable financial support at a pace that keeps up with a fast-moving sales team and pricing leader What you’ll do: Develop, maintain, and utilize pricing models to forecast profitability, revenue impact, and margin changes Analyze the cost impact of process and product improvements, incorporating them into financial and pricing models Partner with Commercial, Clinical/Operations, and Actuarial teams to develop comprehensive pricing models and present strategic summaries to executive leadership Review and approve deal opportunities, RFP responses, custom pricing structures, and discounting frameworks Gather and compile data points from internal systems to monitor financial performance, metrics, and client profiles Assist with organization-wide strategic projects and provide scenario modeling, serving as the subject matter expert for pricing strategy and inputs Support budget and forecast preparation for the sales and marketing organizations — partnering with the team to build credible, data-backed plans Utilize Adaptive Insights (Workday Adaptive Planning) to manage planning cycles, scenario modeling, and financial reporting with efficiency and accuracy Apply AI-powered analytics tools to automate routine tasks, surface insights faster, and continuously elevate the quality of financial outputs ISMS roles and responsibilities Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves 3–6 years of pricing, commercial finance, or operations finance experience; healthcare, BPO, or technology-enabled services industry background preferred Adva

Staff Management Supervise train and schedule servers hosts and bartenders. Conduct pre-shift briefings and performance evaluations.Operations Oversight Manage opening and closing duties monitor inventory levels and handle point-of-sale (POS) systems.Customer Service Greet guests ensure satisfaction and resolve complaints or special requests professionally.Quality & Safety Control Enforce local health hygiene and food safety regulations. Inspect dining areas for cleanliness and proper setup.Department Coordination Liaise with the kitchen stewarding and management teams to streamline service. Address: Google Mtech - FS Hyd Survey No 116 117 119 128/AA and 129 Road No 2HyderabadTSINDIA500032 Facility: GOOGLE INDIA_FS HYD_SALARPURIA_CORE Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP574629

About the Team Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM, will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-commerce in India and globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us About the Role As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations in your cluster. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive critical operational metrics end to end and achieve performance targets Continuously work towards identi

About the Role We are seeking an experienced Azure DevOps Engineer to design, implement, and maintain CI/CD pipelines, cloud infrastructure, and automation solutions on Microsoft Azure. This role bridges development and operations, ensuring reliable, secure, and scalable delivery of applications and infrastructure. Location: Hyderabad-India-Onsite Duration: Fulltime Responsibilities Design, build, and maintain CI/CD pipelines using Azure DevOps (Pipelines, Repos, Artifacts, Boards) Architect and manage Azure cloud infrastructure using Infrastructure as Code (ARM templates, Bicep, or Terraform) Automate build, test, and deployment processes across multiple environments Implement and manage containerization and orchestration (Docker, Azure Kubernetes Service) Monitor system performance, availability, and security using Azure Monitor, Log Analytics, and Application Insights Collaborate with development, QA, and security teams to streamline release management Implement Azure security best practices, identity management (Azure AD/Entra ID), and network architecture Manage cost optimization and governance across Azure subscriptions Troubleshoot production issues and support incident response Document infrastructure, pipelines, and operational procedures Required Qualifications Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate (required) 3+ years of hands-on experience with Azure DevOps and Azure cloud services Strong experience with Infrastructure as Code (Bicep, ARM templates, or Terraform) Proficiency scripting in PowerShell, Bash, or Python Experience with Git version control and branching strategies Solid understanding of networking, security, and identity concepts in Azure Experience with containerization (Docker) and orchestration (Kubernetes/AKS) Familiarity with monitoring and logging tools (Azure Monitor, Application Insights) Preferred Qualifications Additional certifications: Azure DevOps Engineer Expert Experience with multi-