Field Technical Support Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using established
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Operations Intern in Bengaluru
466 active opportunities · Updated October 2026
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About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. About the Role As an Agent / AI Engineer , you will build the AI layer of the GCC Intelligence Platform—the conversational agent users interact with. You will own grounding, retrieval, persona routing, session state, and permission-aware querying so the agent stays accurate, secure, and tenant-safe. What You’ll Do LLM & Agent Integration Integrate LLM APIs (e.g., AzureOpenAIor equivalent) for conversational workflows. • Build a grounding layer that anchors responses to real platform data (not model guesses). • Maintain prompt templates across multiple personas and use-cases. Retrieval, Permissions & Security Boundaries Implement intent classification and persona routing to the right KPI views. • Build the API
Roles & Responsibilities Displays structured problem solving, application of right tools & techniques to solve open ended problems, Creates productized analytics solutions or frameworks independently. Understand Business & product problems and come up with deep data backed solutions. Root cause analysis and Deep dive analysis of certain product problems Running and maintaining the reporting system, presenting insights at a weekly forum Building templates, dashboards in Power BI, Gsheets for operational and management reporting Data extraction as per business request for Ad hoc analysis Business analysis and understanding Evaluating metrics to be tracked as per business goals, exploring other available metrics for deeper understanding of product performance Work in a fast-moving environment, across multiple projects with varying levels of complexity and detailing Desired Skills and Experience: 3 - 5 years working with large data sets and conducting quantitative analysis Some understanding of Statistics and prior experience of building statistical models (e.g. hypothesis testing, product experimentation, A/B Testing, regressions). Excellent knowledge SQL and intermediate knowledge of data manipulation language such as R/Python Previous experience with working on ecommerce funnels, retention Ability to think through product and business metrics to assess product features Knowledge of business modelling and basic knowledge of financial metrics, would be a bonus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines Established expertise in designing new dashboards, identifying the right metrics, layout; displays proficiency in building dashboards on Power BI using best practices and intuitive Qualifications Bachelor’s in engineering, Computer Science, Economics, Statistics, or related discipline from a reputed institute ...........................
JOB TITLE Observability Engineer A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Design observability capabilities that give engineering teams clear insight into application health, platform performance, and issues affecting users Build scalable collection pipelines for metrics, logs, and traces across cloud-based and on-premises environments Develop actionable alerting standards that reduce noise, shorten incident response, and highlight the most important signals Partner with application and infrastructure teams to define service health indicators and improve operational readiness before production launches Automate monitoring configuration, dashboard deployment, and reliability checks to support consistent observability across the technology environment Analyze production incidents to identify telemetry gaps and improve detection, diagnosis, and recovery Create dashboards and reporting views that help teams understand trends, capacity risks, and reliability outcomes Establish practical observability
Linux Engineer A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Support, maintain, and troubleshoot Linux systems in production and development environments Assist with system provisioning, configuration, and lifecycle management Monitor system performance, availability, and capacity; respond to incidents and outages Work closely with developers and quants to support research and trading workloads Automate operational tasks using scripting and configuration management tools Assist with patching, upgrades, and vulnerability remediation Maintain documentation and operational runbooks Participate in on-call rotation (as appropriate for level) What’s REQUIRED Bachelor’s degree in computer science, information technology, engineering, or a related field. 5+ years of professional experience administering Ubuntu Linux systems and ZFS Strong understanding of Linux fundamentals including processes, memory, CPU, filesystems, and networking as well as systemd, cron, logging, and package management (apt) Experie
Role Overview Build reliable software services that power products, platforms, and business decisions. As a Senior Software Developer, you’ll design and deliver scalable applications, backend services, and integrations that perform well in production and evolve with changing business needs. You’ll apply strong software engineering practices across APIs, data-intensive applications, cloud services, AI-enabled solutions, and deployment pipelines. You’ll help shape technical solutions, improve system reliability, and contribute to a high-quality engineering culture. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Design and develop scalable backend services and applications using Python or TypeScript. Lead the development of APIs, integrations, reusable software components, and AI-enabled features. Build reliable solutions for data ingestion, manipulation, service-to-service communication, and intelligent automation. Apply AI technologies and modern software engineering practices to improve product capabilities, developer productivity, and operational efficiency. Make sound technical decisions around architecture, performance, security, scalability, and maintainability. Deploy and operate applications using AWS services and CI/CD practices while improving testing, monitoring, documentation, and delivery standards. These are the essentials you’ll need to get an interview 5+ years of professional experience developing and delivering production software. Strong hands-on experience with Python; TypeScript or similar languages is also valuable. Proven experience building backend services, APIs, integrations, and service-oriented applications. Experience applying AI technologies, such as generative AI, machine learning services, intelligent automation, or AI-enabled application features. Strong understanding of software design principles, testing, debugging, performance optimization, and secure development. Experience working with cloud platfor
Role Title: Key Account Manager Job Description As a Key Account Manager , we are looking for passionate individuals who can maintain and enhance existing client relationships through cross-selling and up-selling our services, while also creating new business opportunities wherever possible. Key Responsibilities The Key Account Manager should be able to: Develop a good understanding of customers' needs, their industry, competitors, and market pressures, and incorporate these insights into compelling value propositions. Communicate effectively and build strong relationships with decision-makers at every level, earning their trust and becoming a valued advisor on business, technology, and operational challenges. Open new buyer relationships and create new revenue streams within customer organizations by identifying contacts and initiating discussions. Conduct Quarterly Business Reviews (QBRs), understand customer challenges, ensure customer satisfaction (CSAT), and partner with delivery managers and technical teams to maintain a seamless client relationship. Forecast revenue and resource requirements for customer engagements in a timely manner to ensure a superior customer experience. Spearhead pitches and new business development initiatives within the assigned portfolio. Write proposals and manage deals through to contract closure. Maintain close oversight of all work in progress. Manage and grow Fortune 1000 (F1000) accounts. Exposure to the BFSI (Banking, Financial Services, and Insurance) domain would be an added advantage. Skills and Qualifications Positive attitude, quick thinker, and strong problem-solver with the flexibility and resilience to operate independently in high-pressure situations. Strong interpersonal skills and excellent written and verbal communication in English. Prior successful experience in sales/account management within enterprise software services. Experience in Analytics & Big Data services would be an added advantage. Strong solutio
About the Company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo. Vibrant inclusive culture of mutual respect and fun through both work and play. About the Role : Sigmoid is looking to onboard a Senior Leader for our FS Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the Financial services space must understand the interconnectedness of Financial Products & Market Dynamics. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our BFSI practice. The role requires a strong portfolio leader responsible for managing 3–6 key accounts across a mix of new business development (hunting) and account growth (farming). The individual will typically oversee a team of approximately 15–70 mem
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... We are seeking a strategic, analytically rigorous individual to fill the role of a Strategic Insights Manager within the Commercial Strategy & Transformation team. This role will serve as a critical partner in driving a 360° view of business performance, supporting the Line of Business (LoB) Rhythm of the Business (RtB), and advancing high-impact commercial transformation initiatives. This individual will combine structured problem solving, data-driven insight generation, and cross-functional influence to accelerate growth, improve operational efficiency, and ensure accountability to transformational OKRs. Support the Rhythm of the Business (RtB) operating model (e.g., QBR preparation, earnings support, dashboard development) while advancing carved-out workstreams and transformation-focused analyses Lead efforts to gather, analyze, and interpret commercial performance data, customer insights, and market trends to identify actionable insights and synthesize at an executive level Develop detailed fact bases and standardized assessment approach to formulate initial data-driven hypotheses to guide strategic discussions and decision-making Create robust business cases and financial models to assess the feasibility, impact, and ROI of proposed transformation initiatives working closely with cross-functional stakeholders to validate assumptions, conduct sensitivity analysis, and present rec
About Eudia: Eudia is redefining the future of legal work with AI-powered Augmented Intelligence, enabling Fortune 500 legal teams to move faster, manage risk more effectively, and unlock new business value. Backed by $105M in Series A funding led by General Catalyst, we’re building a category-defining platform that blends AI-driven automation with human expertise, transforming legal from a cost center into a strategic growth driver. At Eudia, we move fast. Unlike traditional enterprise software, our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation. We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal —we’d love to meet you. About the Role: Are you interested in building a high-performance Agentic AI driven legal workflow system that supports our current and future scale of platforms? If so, we are looking for you to join our growing team in India. This person will work from our Bangalore office and actively collaborate with the Palo Alto team. We are looking for a Lead Software Engineer that will help develop the most secure, enterprise-grade software using and innovating the latest in Generative AI. The opportunity to tackle challenges in creating cloud-agnostic solutions, maintaining stringent security and compliance standards, and building scalable, resilient platforms for enterprise applications, data, AI, and search also exist while you will be able to routinely innovate on behalf of our customers, collaborating with the world's top
Graphcore Senior Principal AI SoC Validation (Bring-up lead) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. We are developing the next generation of AI compute, a large-scale system-on-chip (SoC) designed to power future high-performance AI systems. As the SoC Validation Lead, you will be responsible for enabling pre-production software to run reliably on new silicon quickly and efficiently, before showing that the silicon meets the highest standards of quality, reliability and functionality, ready for production deployment. You will lead a team delivering post-silicon validation across the full AI SoC, working across silicon, firmware, and platform levels. The role requires a deep technical understanding, strong hands-on debug experience, and the ability to collaborate effectively with hardware, software, and systems engineering teams. Key responsibilities Define and lead post-silicon validation strategy Develop and refine the overall post-silicon validation approach for our AI SoCs, ensuring reliable and timely delivery of validated silicon, architectural correctness, feature robustness, and at-scale system reliability. Drive cross-domain debug and issue resolution Lead investigation and resolution of complex issues spanning silicon, firmware, operating systems, and platform interactions. Ensure that fixes are effective and sustainable. Promote collaboration and shared understanding Work closely with
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. The Mission Instawork is building the data engine for the future of Physical AI. We are looking for a Head of Partnerships to build and lead our India business partners. You will be responsible for identifying, developing, and onboarding thousands of small, medium and large businesses across India to help build the pipeline for Robotics data collection. The opportunity is to connect Instawork's technology, labor marketplace, and operational scale with the world's leading robotics companies and turn real-world work into the high-quality data required to train and improve the next generation of physical AI. This is a highly entrepreneurial role for a senior partnerships leader who wants to build something from the ground up and work directly with company leadership. What You'll Own Build the Partnerships Engine for Small, Medium and Large businesses in India Own the partnerships strategy across hospitality, logistics, manufacturing, warehousing, retail, and other labor-intensive industries. Build and eventually lead the partnerships team, processes, systems, and operating cadence. Establish clear goals and metrics for pipeline generation and business acquisition Execute large business partnerships with industrial, co-operative and government bodies that work with multiple businesses Develop repeatable playbooks for partner identification, outreach, qualification, negotiation, and conversion. Work Directly with Leadership Partner closely with the CEO and Head of Robotics on the company's partnership s
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Location : Bengaluru (On-site) + multi-city coordination Instawork Robotics Lab (IRL) Robots are getting smarter, but they still can’t reliably do the everyday physical tasks people do — chopping vegetables, stocking shelves, assembling parts. The bottleneck is data. UC Berkeley’s Prof. Ken Goldberg calls it the “100,000-year data gap”: the chasm between the massive text datasets used to train language models and the tiny amount of real-world, physical-dexterity data available to train robots. The entire robotics industry collected only ~100,000 hours of training data in 2024 and ~1 million in 2025 — and even the ~20 million hours projected for 2026 is still less than 0.04% of what is ultimately needed. IRL exists to close that gap. Using Instacore — a wearable multi-camera and sensor system (head, chest, and wrist cameras plus IMUs and a compute pack) — our field teams capture synchronized, high-diversity egocentric data of real people doing real tasks across real commercial environments: kitchens, warehouses, hotels, retail, and light manufacturing. That data is quality-checked, anonymized, and delivered to the world’s leading robotics companies and foundation-model labs to teach robots how to operate in the messy physical world. In India, we run the on-ground engine of this mission — a growing fleet of Instacore rigs, Field Officers and Data Collectors, regional hubs, and the operations and finance backbone that keeps it
Job Title: Assistant – Operations Employment Type: Contract (12 months) Location: Bengaluru, India Work Type: Office-based Experience: 1–1.5 years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities • Biometric & Access Management: Manage biometric attendance systems and employee access control. Activate access for new joiners and deactivate access for exiting employees. Coordinate maintenance and troubleshooting of biometric devices. Maintain and update biometric and access trackers. • CCTV Monitoring & Maintenance: Monitor CCTV systems and ensure proper functioning. Maintain CCTV time synchronization and recording accuracy. Coordinate with vendors/service providers for maintenance and issue resolution. • Security & Housekeeping Coordination: Supervise security and housekeeping operations. Manage attendance and manpower allocation for security/HK staff. Ensure workplace cleanliness, safety, and operation
TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Operation Analyst Position Overview TEGNA is looking for Operation Analyst to join the dynamic engineering team. This role is responsible for the day-to-day monitoring, support, and operational stability of TEGNA’s technology platforms, including broadcast, streaming, and OTT systems, while providing advanced helpdesk support to end users and business-critical applications. The position works closely with distributed IT teams, streaming, and digital teams, as well as vendors and service partners, to resolve incidents, manage tickets, and maintain service levels in a 24x7 support environment. Clear documentation, effective communication, and ownership of issues from intake through resolution are critical to ensuring reliable linear and digital content delivery. What You’ll Do Handle and resolve ServiceNow support tickets from intake to closure within defined SLAs. Provide Tier 1 & Tier 2 technical support for PC, Mac, Android, and iOS devices. Support collaboration platforms, workstreams, and AI tools. Monitor critical systems and applications proactively to prevent service disruptions. Perform routine health checks, respond to alerts, and provide operational support. Troubleshoot incidents and perform root cause analysis for recurring issues. Document resolutions, workarounds, SOPs, and knowledge base articles in ServiceNow. Maintain operational documentation and improve knowl
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