Operations Supervisor in India

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Engineer - PAM Okta is the identity standard. The Okta Identity Cloud is an independent and neutral platform that securely connects the right people to the right technologies at the right time. We help organizations do two things - secure and manage their extended enterprise, and transform their customers' experiences. With over 14,000 customers, 7000+ app integrations, and well over 200 million registered users, we are only getting started. The Okta Privileged Access Management (PAM) is an identity-centric approach to a common and critical privileged access use case. Our elegant Zero Trust architecture is purpose-built for the modern cloud and helps customers solve challenging security and operations pain points at scale. We're looking for a staff-level fullstack engineer to join a team of highly skilled and talented team players who're proud of what they own and deliver. Our elite team is fast, creative, and flexible; with a weekly release cycle and individual ownership, we expect great things from our engineers and reward them with stimulating new projects, new technologies, and the chance to have significant equity in a company that is changing the cloud computing landscape forever. You Will Leverage cutting-edge AI pair-programmers and LLMs (such as Copilot and Claude) to accelerate the development of secure, enterprise-grade Privileged Access Management (PAM) products. Proven expertise leveraging AI developme

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking Capacity Planning Lead to join Coinbase's Consumer (CX) Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our consumer support operation meet customer demand efficiently and cost-effectively. The ideal candidate brings deep WFM domain expertise, strong analytical fundamentals, and the ability to operate with ownership and precision in a fast-moving, AI-informed planning environment. You'll work at the intersection of forecasting, operations, and cross-functional stakeholder collaboration to ensure CX is always staffed to deliver a high-quality customer experience. What you’ll do: Own forecasts and short-range capacity plans across multiple consumer support queues and markets, translating volume, AHT, and shrinkage trends into staffing requirements and coverage plans Use hybrid human–AI tooling to build and maintain capacity models that reflect the growing complexity of our support channels and workforce structure Create multi-scenario staffing plans that model trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness Partner with vendor management and BPO partners to ensure staffing targets and contractual SLAs are met at the interval level C

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role will be based in Delhi. In this role, you will: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account metrics to create reports and provide insights to internal and external stakeholders. Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment and onboarding of other teammates.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue in India and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Par

About the Team The IT organization is a cohesive team that improves security, productivity, and user experience for everyone at OpenAI. We build and operate the technology foundation that enables every employee to work securely, efficiently, and with high velocity from day one, helping OpenAI remain the most secure and productive AI lab in the world. Our work spans building and maintaining reliable networks, identity and access systems, secure client platforms, and intuitive automation and self-service tools. We also support the full employee journey through smooth onboarding, well-managed hardware and logistics, and responsive global support. As OpenAI grows, we design the technology that powers our offices and keeps collaboration seamless across locations. Through strong security, scale, and simplicity, we enable teams to do their best work. About the Role As a Product Manager, you will lead vision, strategy, and execution for internal systems and platforms that enable secure, reliable, and efficient operations. You will translate technical and operational needs into clear product roadmaps, working closely with IT, engineering, security, and compliance to build scalable, intuitive, and resilient products that remove friction and improve productivity across the company. You are systems-minded, pragmatic and iterative. You thrive in ambiguity, move quickly with good judgment, and learn through iteration and usage data. You understand how internal systems fit together end-to-end and design solutions that balance usability, scale, and security. This role is based in our San Francisco HQ and requires in-office presence. We utilize a hybrid work model with 3 days in the office per week In this role, you will: Set direction and drive alignment Define and evolve product vision and roadmaps for core internal systems and platforms Ensure tools enable productivity, scale securely, and deliver a seamless employee experience Align priorities across IT, engineering, security, w

About the Team The Monetization team is a new cross-functional group spanning engineering, product, research, and design. We are building the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to create user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen trust, expand economic opportunity, and support OpenAI’s long-term innovation. We believe monetization should deliver clear user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem for developers and businesses. The team operates in a greenfield environment, moving quickly through prototyping, experimentation, and iterative deployment. We partner closely across Product, Design, and Research to bring new capabilities into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to build the integrity systems that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse. In this foundational role, you will design infrastructure that detects and prevents harmful, deceptive, fraudulent, or policy-violating ads and advertiser behavior at scale. This role is well suited to an engineer who has built large-scale systems in ads integrity, trust and safety, anti-abuse, fraud, security, risk, or a related domain—and who wants to apply that experience in an ambiguous 0→1 environment. You will work across risk signals, detection and enforcement platforms, review tooling, adversarial resilience, advertiser controls, and integrity measurement. We are hiring engineers who can independently own complex systems, make sound technical tradeoffs, and help define what should be built. You will collaborate with Ads Delivery, Ads ML, Product, Research, Safety, Policy, Privacy, Legal, Security, and operations teams to create a high-integrity ads ecosystem from first principles. This role is based in San Francisco. We offer relocation assistance t

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Stockholm, Sweden. In this role, you will: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account metrics to create reports and provide insights to internal and external stakeholders. Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment and onboarding of other tea

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Madrid, Spain . In this role, you will: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of other teammates Supp

About the Team Our Safety Systems team is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. Within Safety Systems, the Model Policy team aligns model behavior with desired human values and norms. We co-design policy with models and for models by driving rapid policy taxonomy iteration based on data and defining evaluation criteria for foundational models’ ability to reason about safety. About the Role If you have a specific expertise or speciality related to this work, please note it in your application via your resume, cover letter or application note. Frontier AI systems are expanding what people can do across domains, creating both enormous opportunities and difficult safety questions: when should a model help, when should it refuse, and how do we make those boundaries clear enough to train, evaluate, and enforce? In this role, you will help define how OpenAI’s models should behave in high-risk or high-ambiguity contexts, such as agentic systems, multimodal systems, user safety, privacy, and other emerging risk domains. This is an ideal role for someone who can move across unfamiliar topics, reason from first principles, and turn ambiguity into practical model behavior. You will work closely with research, engineering, product, preparedness, and operations teams to build policies that are technically grounded, measurable, and responsive to real-world risk. In this role, you will: Design and maintain model policies across safety-relevant domains, including dual-use, agentic, and emerging frontier-risk areas. Translate risk and harm models into clear behavioral specifications, evaluation criteria, grading guidance, and system-level safeguards. Define practical boundaries between beneficial uses of AI and assistance that could materially enable harm, exploitation, misuse, or unsafe outcomes. Build policy artifacts that support model training, evaluation, and deplo

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. Within Finance, the Procurement team serves as a trusted advisor to the business, optimizing investments, securing essential resources, and enabling OpenAI’s mission through efficient and effective procurement practices. The Extended Workforce team helps OpenAI access specialized and flexible talent while creating a consistent, compliant, and high-quality experience for hiring managers, workers, vendors, and internal partners. As part of an AI-native organization, we are also rethinking how extended workforce programs should operate, using AI, automation, data, and new ways of working to reduce friction, improve decision-making, and build more scalable workforce solutions. Our goal is not simply to modernize traditional contingent workforce practices, but to help define what best-in-class extended workforce management looks like in an AI-first company. About the Role We’re looking for an experienced, hands-on Extended Workforce Program Manager to operate and continuously improve key elements of OpenAI’s extended workforce program. Reporting to the Head of Extended Workforce, you will be a trusted partner responsible for translating program priorities into clear plans, scalable solutions, and measurable outcomes. This is an individual contributor role with significant cross-functional ownership and influence. You will take ownership of complex workstreams, solve ambiguous operational challenges, and partner closely with our Extended Workforce Operations team, Global Compliance Lead, and cross-functional stakeholders to strengthen the systems, workflows, and partnerships that enable the program to scale globally. While operational excellence is at the heart of this role, we are equally excited about what comes next. We believe AI presents an opportunity to fundamentally rethink how extended workforce programs operate. We are looking for someone w

About the Team Revenue Platform sits at the intersection of customer experience, financial precision, and enterprise-grade reliability. We build both end-user experiences and the underlying platform capabilities that power invoicing, billing, payments, and revenue recognition across OpenAI. Our work spans high-leverage customer surfaces and deep, reusable platform primitives used by multiple teams. These are foundational systems that will support OpenAI’s growth for years to come, and we’re looking for engineers who care deeply about craftsmanship, correctness, and building platforms and experiences that scale gracefully and are a joy to build on. OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Achieving that mission requires more than great models, it demands a world-class commercial platform that enterprises can trust. The Revenue Platform team enables organizations to confidently adopt, scale, and manage their usage of OpenAI products by providing reliable, extensible financial infrastructure and shared services that power the broader ecosystem. We’re looking for a full-stack engineer to take end-to-end ownership of critical revenue workflows and the platform abstractions behind them. You’ll work across APIs, data models, shared services, and user interfaces to solve hard problems in scale, correctness, and usability. Partnering closely with Product, Finance, Sales, Operations, and other engineering teams, you’ll turn complex business requirements into durable platform capabilities, raising the bar on engineering quality and developer experience as our products and enterprise footprint grow. About the Role As a Full Stack Engineer on the Revenue Platform team, you will design, build, and operate platform services and user-facing interfaces that form the backbone of OpenAI’s commercial engine. You’ll collaborate with product, design, finance, and engineering partners to deliver intuitive customer experiences while also

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Billing Support Specialist at Notion, you will support our customers by addressing escalations related to billing and payments, conducting due diligence on inquiries, and triaging complex issues to our engineering and accounting partners. You'll collaborate across teams to deliver top-tier support, enhance operational workflows, and contribute to the product feedback loop. This role offers the opportunity to sharpen both your analytical and communication skills while interacting with a growing client base, including several Fortune 500 companies. As Notion scales, your contributions will be key in optimizing processes and delivering a seamless customer experience. What You'll Achieve: Provide timely, accurate billing and payment support through channels such as email, Zoom, and Slack. Troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions. Collaborate with finance, regional support teams, user operations and enablement teams to gather feedback and improve the payment processing experience. Proactively identify areas for improvem

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Product Support Manager will be responsible for leading a team of Product Support Specialists in Hyderabad. You will collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive product support operations across the global team. This role will surface customer and product usage trends, drive resolution for executive-level product escalations, and continuously improve global support and escalation processes. The successful candidate should bring deep expertise in product support and escalation management, including experience driving process improvements and collaborating cross-functionally with Product, Engineering, and Customer Success teams. They will also have strong experience managing a high-performing team of product support specialists across multiple levels, ensuring timely issue resolution, operational excellence, and a seamless customer experience. What You'll Achieve: Collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive Product Support operations across the global o

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is hiring a Revenue Transformation Analyst to help scale our revenue accounting operations as the business grows and our systems and processes evolve. This role is ideal for someone with a strong foundation in revenue accounting, a practical understanding of month-end close and ASC 606, and a track record of improving the processes around them. Rather than owning recurring close activities, you’ll partner with Revenue Accounting and Systems Engineering to redesign the workflows, controls, and tooling that make close faster, more predictable, and easier to scale. This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Big bet: Make revenue close measurably more predictable by reducing manual effort and operational risk in the workflows Revenue Accounting relies on most. By day 90: Diagnose and map 1–2 highest-friction revenue close workflows (recons, tie-outs, variance analysis, docume