Operations Support Lead Analyst in Bengaluru

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. Software Engineer on the Integrations team, you will lead the design and development of Dialpad’s key native integrations. These integrations enable real-time automation and data transfer between Dialpad and complementary systems, ensuring our mutual customers have a seamless, unified experience. This includes

Role Title: Key Account Manager Job Description As a Key Account Manager , we are looking for passionate individuals who can maintain and enhance existing client relationships through cross-selling and up-selling our services, while also creating new business opportunities wherever possible. Key Responsibilities The Key Account Manager should be able to: Develop a good understanding of customers' needs, their industry, competitors, and market pressures, and incorporate these insights into compelling value propositions. Communicate effectively and build strong relationships with decision-makers at every level, earning their trust and becoming a valued advisor on business, technology, and operational challenges. Open new buyer relationships and create new revenue streams within customer organizations by identifying contacts and initiating discussions. Conduct Quarterly Business Reviews (QBRs), understand customer challenges, ensure customer satisfaction (CSAT), and partner with delivery managers and technical teams to maintain a seamless client relationship. Forecast revenue and resource requirements for customer engagements in a timely manner to ensure a superior customer experience. Spearhead pitches and new business development initiatives within the assigned portfolio. Write proposals and manage deals through to contract closure. Maintain close oversight of all work in progress. Manage and grow Fortune 1000 (F1000) accounts. Exposure to the BFSI (Banking, Financial Services, and Insurance) domain would be an added advantage. Skills and Qualifications Positive attitude, quick thinker, and strong problem-solver with the flexibility and resilience to operate independently in high-pressure situations. Strong interpersonal skills and excellent written and verbal communication in English. Prior successful experience in sales/account management within enterprise software services. Experience in Analytics & Big Data services would be an added advantage. Strong solutio

About the Company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo. Vibrant inclusive culture of mutual respect and fun through both work and play. About the Role : Sigmoid is looking to onboard a Senior Leader for our FS Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the Financial services space must understand the interconnectedness of Financial Products & Market Dynamics. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our BFSI practice. The role requires a strong portfolio leader responsible for managing 3–6 key accounts across a mix of new business development (hunting) and account growth (farming). The individual will typically oversee a team of approximately 15–70 mem

Senior Machine Learning Engineer Description - We are looking for a Senior MLOps Engineer to design, build, and operate the infrastructure that enables machine learning models and large language models to be deployed safely, reliably, and at scale. In this role, you will create the end-to-end capabilities required to move models from experimentation into production, expose them through secure and highly available endpoints, and enable users and applications to interact with AI-powered services. You will work across AWS and Databricks to establish robust CI/CD pipelines, model-serving infrastructure, observability, governance, rollback mechanisms, and operational standards. You will partner closely with data scientists, machine learning engineers, software engineers, security teams, and platform engineers. The ideal candidate combines strong cloud and DevOps engineering skills with a practical understanding of machine learning systems, LLM deployment patterns, and production reliability. Key Responsibilities MLOps Platform and Architecture Design and implement a scalable MLOps platform using AWS and Databricks. Define reference architectures and reusable deployment patterns for traditional machine learning models, deep learning models, and large language models. Build standardized workflows that move models from development and validation into staging and production. Develop self-service capabilities that allow data scientists and ML engineers to deploy models without manually managing infrastructure. Establish clear separation between development, testing, staging, and production environments. Design multi-region or multi-availability-zone architectures where required by business continuity and availability objectives. CI/CD and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are looking for a Senior Salesforce Product Analyst to join the TDI team and help scale our internal systems with a focus on security and reliability. You will leverage your deep knowledge of CPQ and Sales Cloud, covering everything from provisioning to case management, to partner with GTM teams and uncover data-driven efficiencies. In this role, your work will bridge the gap between business needs and technical solutions to drive operational success. Key Responsibilities: Requirements Gathering and Analysis: Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories. Conduct thorough analysis of existing proc

About the Team Meesho is on a mission to enable 100 million businesses to succeed online. With your help, we can go beyond!We’re making e-commerce accessible for tier-2+ markets who are new to e-commerce and have almost never transacted online before Our Design team is as diverse as our users. Today, the team comprises of 30 Designers – including Product and Visual Designers As Director of Design you’ll be part of a team solving a unique problem, one that’s mostly untouched by other e-commerce players. But wait, there’s more! We’re individuals who are obsessed with our users. We empathize. We solve at grassroots levels. We’re breaking all the barriers -- be it language, literacy, culture, or technologyIf you’re someone who wants to work at a place that creates massive impact, then join us! About the Role We are seeking an experienced Director of Design to lead key charters in the design organization and drive strategic design initiatives across our e-commerce platform. This role combines hands-on design leadership with team management, requiring someone who can balance strategic vision with operational excellence. You will report to the VP of Design and play a critical role in scaling our design capabilities while maintaining high standards of user experience and brand consistency. What you will do Design Leadership & Strategy: Lead end-to-end design strategy for key product areas, translating business objectives into compelling user experiences Drive design innovation and establish design principles that guide product decisions across the organization Champion user-centered design methodologies and ensure customer insights inform all design decisions Partner with Product Management and Engineering to define product roadmaps and prioritize design initiatives Team Management & Development: Manage and mentor a team of 15+ designers (includ

Database Migration Engineer JD We are looking for a hands-on Database Migration Engineer with experience in large-scale enterprise database migrations and Migration Factory environments. Key Responsibilities Execute migrations from Sybase ASE / IBM DB2 to PostgreSQL / Amazon Aurora PostgreSQL / SingleStore . Perform migration assessment, schema conversion, data validation, reconciliation, and performance testing . Execute database cutover, rollback, production go-live, and post-migration stabilization . Troubleshoot migration issues and independently execute migration runbooks across migration waves. Coordinate with application, infrastructure, cloud, and engineering teams . Perform database administration, performance tuning, backup/recovery, and optimization . Develop migration documentation, runbooks, status reports, and operational procedures. Ensure data integrity, availability, security, and compliance throughout the migration lifecycle. Must-Have Skills Sybase ASE + IBM DB2 + PostgreSQL Amazon Aurora PostgreSQL + AWS Hands-on database migration experience Database administration & performance tuning Shell / Python / PowerShell scripting and automation Strong troubleshooting and analytical skills Ability to independently manage end-to-end database migration activities Note: By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity AI is a top strategic priority for New Relic, and the Bengaluru design team is at the center of it. The team works across three closely related product clusters: autonomous incident response (SRE Agent, Autopilot, and Intelligent RCA), the intelligence and platform layer that powers them (Ground Truth, Agentic Platform, and New Relic AI), and AIOps for event correlation and incident management. These products share a common design challenge: users need to trust systems that act autonomously, and building that trust through good design is genuinely hard work. This is an on-site role in Bengaluru. Your designers are there, and many of your engineering and product partners are too. Being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you'll build the relationships that make design effective. You'll also collaborate with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job. You'll manage a small team of designers and own the quality of the work across these products. The design questions here don't have established answers — how do you make an autonomous system legible? How do you build user trust in AI-generated root cause analysis? How do you design a handoff from machine decision to human judgment? If you're already working in AI product design, or actively building toward it, and you want to lead a team

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pipeline Engineering team at Everpure™ as a Full Stack Software Engineer to build and scale the pipeline visibility layer for FlashArray, FlashBlade, and Hyperscale — the core platform through which engineers and customers understand and act on CI results . In this high-impact position, you will own responsive web interfaces, API gateway architecture, and AI-assisted workflows that convert raw pipeline data into actionable signal, eliminating operational toil across our engineering organization. WHAT YOU'LL DO Build the Pipeline Visibility Layer: Architect and ship high-performance web applications using modern JavaScript/TypeScript frameworks to deliver real-time pipeline status, test results, and failure analytics at enterprise scale. Own Gateway & Backend Services: Develop and operate low-latency API gateways and backend microservices using typed systems languages (such as Go or Rust) to aggregate data across systems, enforce strict multi-tenant boundaries, and maintain reliable system contracts. Deliver Secure Access Controls: Implement robust authentication and authorization protocols (OAuth2/OIDC, SSO, RBAC) to ensure internal teams and external customers experience seamlessly scoped and fully audited access. Integrate AI Triage Workflows: Engineer retrieval-augmented generation (RAG) pipelines and LLM integrations over test metadata and failure logs to automate root-cause summaries, flak

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Establish and scale a new engineering organization focused on critical Exa platform services, ensuring a foundation of long-term success, technical excellence, and a high-performing culture. Own the successful delivery of complex, high-scale engineering features for the Exa platform, ensuring world-class security, reliability, and availability across multi-array and hybrid-cloud deployments. Define the technical vision and execution roadmap in close partnership with Product Management and Architecture, translating customer needs into a measurable business impact for Pure Storage. Drive a culture of operational rigor, owning the refinement of engineering processes around observability, CI/CD, and incident response, while actively mentoring the next generation of technical leads. WHAT YOU BRING Leadership and Scaling: Pro

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pipeline Engineering team at Everpure™ as a Software Engineer to build, own, and operationally scale the microservices and Temporal workflows driving continuous integration for FlashArray, FlashBlade, and Hyperscale. In this developer-first role based in Bangalore, you will design durable production services and agentic AI tools that directly reduce time-to-signal, optimize compute utilization, and absorb operational toil across our global engineering workforce. WHAT YOU'LL DO Architect Deterministic CI Workflows: Design and deploy production microservices and durable Temporal workflows that make pipeline execution resilient, resumable, and fully debuggable for enterprise storage platforms. Optimize Compute & Testbed Utilization: Extend in-house scheduling logic and placement algorithms across bare-metal hardware and VM fleets to minimize queue times and maximize infrastructure efficiency. Build Operational AI Agents: Engineer RAG pipelines and agentic workflows over failure logs, vector stores, and test metadata to automate root-cause analysis, flake classification, and developer triage. Drive Platform Observability & Ownership: Establish key platform metrics—including time-to-signal and pass/flake rates—while operating your services end-to-end to ensure long-term stability and eliminate recurring failure modes. Collaborate Across Product Teams: Partner with platform and product engineering group

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pipeline Engineering team at Everpure™ as a Software Engineer to build, own, and operationally scale the microservices and Temporal workflows driving continuous integration for FlashArray, FlashBlade, and Hyperscale. In this developer-first role based in Bangalore, you will design durable production services and agentic AI tools that directly reduce time-to-signal, optimize compute utilization, and absorb operational toil across our global engineering workforce. WHAT YOU'LL DO Architect Deterministic CI Workflows: Design and deploy production microservices and durable Temporal workflows that make pipeline execution resilient, resumable, and fully debuggable for enterprise storage platforms. Optimize Compute & Testbed Utilization: Extend in-house scheduling logic and placement algorithms across bare-metal hardware and VM fleets to minimize queue times and maximize infrastructure efficiency. Build Operational AI Agents: Engineer RAG pipelines and agentic workflows over failure logs, vector stores, and test metadata to automate root-cause analysis, flake classification, and developer triage. Drive Platform Observability & Ownership: Establish key platform metrics—including time-to-signal and pass/flake rates—while operating your services end-to-end to ensure long-term stability and eliminate recurring failure modes. Collaborate Across Product Teams: Partner with platform and product engineering group

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod