Operations Support Lead Analyst in Hyderabad

About the Role We are looking for a Director of Engineering – AI & Full-Stack SaaS to lead the engineering strategy and execution for a highly scalable, enterprise-grade SaaS platform. This role is ideal for a strong engineering leader who combines deep software engineering expertise, enterprise SaaS experience, cloud-native architecture, full-stack product development, and practical AI/GenAI adoption . The successful candidate will lead multiple engineering teams, drive architectural and technical decisions, improve engineering velocity and quality, and help embed AI across the software development lifecycle and product engineering ecosystem. Key Responsibilities Lead and mentor multiple engineering teams responsible for building and delivering enterprise SaaS products. Define and execute the engineering strategy, technical roadmap, architecture and development standards . Drive development of highly scalable, secure, reliable and cloud-native SaaS applications. Provide technical leadership across backend, frontend, APIs, microservices and distributed systems . Drive adoption of AI/GenAI tools and capabilities across the engineering lifecycle, including development, testing, code quality, productivity and automation. Partner closely with Product, Architecture, DevOps, Security and other cross-functional teams to deliver business-critical capabilities. Establish engineering best practices around design, coding, testing, CI/CD, observability, performance and reliability . Own engineering delivery, quality, scalability and operational excellence across multiple product areas. Identify and resolve complex technical and architectural challenges. Build a high-performing engineering culture focused on innovation, ownership, collaboration and continuous improvement . Evaluate emerging technologies and identify opportunities to leverage AI and automation to improve engineering productivity and product capabilities. Drive technical modernization and evolution of existing

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance. As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, and clinical teams to deliver solutions that meet compliance, quality, and performance standards. This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems, and want to influence architecture and engineering practices at scale. What you’ll do: Technical Leadership & Architecture Define and drive the architecture of large-scale, distributed application systems across the Cohere platform. Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements. Champion engineering best practices in CI/CD, testing, release management, and observability. Hands-On Engineering Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin). Lead the development of core features and APIs that directly impact providers, payers, and patients. Partner with DevOps and Data teams to ensure seamless integration, scalability, and operational readiness. Quality & Compliance Focus Embed automated testing, monitoring, and release safeguards into the development lifecycle. Proactively address compliance and audit-readiness requirements in application