call center executive, also known as a call center representative or contact center agent, is a customer service professional who interacts with customers to help solve issues and provide information: Responsibilities Answer incoming calls, handle customer inquiries, and provide customer service support. They may also process payments, assist with orders, and address complaints. Skills Call center executives should have excellent communication and listening skills, and be able to analyze and solve customer problems. They should also be able to relate to customers from a variety of cultural backgrounds. Qualifications A high school diploma is usually required, and specific training may be an advantage. Other qualifications include attention to detail, time management, and a team player attitude.
Jobs in India
Payments Performance Strategist Manager in India
326 active opportunities · Updated October 2026
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Explore current payments performance strategist manager jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur
The Lead - Imports is responsible for ensuring the timely clearance of imported shipments to facilitate prompt delivery to the plant. This role involves coordinating with relevant parties to minimize delays and optimize processes to avoid detention, interest, and penalty charges.The Lead oversees timely payments to suppliers to maintain strong relationships and ensure the smooth flow of materials, while also monitoring payment cycles to prevent disruptions Source: Adani Group | Job ID: 55247
From ₹56L/yr
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, anything related to money and value transfer comes through the Payments team. We're building a world-class payments and commerce organization that currently supports 220+ countries, 70+ currencies, connects dozens of payment providers and banks, processes billions of dollars, and empowers more people to participate in our global marketplace. We're looking for people who know and use Airbnb and believe in what we're trying to accomplish. Airbnb is a marketplace that connects guests and hosts, and Payments is central to creating the trust that makes every transaction possible. The Platform team plays the role of conductor, bringing together engineers, designers, and partnerships to build great product experiences. The Difference You Will Make: Our Payments Platform Managers own outcomes across foundation, growth, and empowerment, setting the vision and strategy, defining the Platform roadmap, and driving execution. We are building foundational loyalty and incentives platform capabilities that require expertise in consumer loyalty programs and B2B2C incentives platforms. The Staff Platform Manager, Loyalty Platform lead will own the platform strategy and vision for enabling internal and partner teams to offer new loyalty and membership offers for guests and hosts across the world. A Typical Day: Own the Loyalty & Incentives platform domain strategy, roadmap, and operating model, enabling teams across Airbnb to launch, configure, and evolve loyalty, membership, and incentive programs through reusable, scalable platform capabilities — including support for di
Job Summary The Payroll Finance role is responsible for managing payroll accounting, ensuring accurate salary processing, statutory compliance, and reconciliation of payroll-related financial records. The role works closely with HR, finance, and external vendors to ensure timely payroll processing and compliance with regulatory requirements. Key Responsibilities 1. Payroll Processing & Validation Review monthly payroll inputs including new joiners, exits, salary revisions, bonuses, and deductions. Validate payroll reports received from HR / payroll vendors before processing payments. Ensure timely salary disbursement to employees. 2. Payroll Accounting Pass monthly payroll accounting entries in ERP (salary expense, provisions, reversals). Reconcile payroll GL accounts including salary payable, reimbursements, and provisions. Maintain payroll cost center allocations and ensure accurate financial reporting. 3. Statutory Compliance Ensure compliance with statutory deductions such as PF, ESI, PT, TDS on salaries, and labour law requirements. Verify statutory payments and returns filed by payroll vendors. Coordinate during audits and regulatory reviews. 4. Reconciliation & Controls Perform reconciliation of payroll registers with bank payouts and accounting records. Reconcile statutory liabilities and ensure timely payments. Strengthen payroll internal controls and audit readiness. 5. Payroll Reporting & MIS Prepare payroll MIS reports including salary cost analysis, headcount cost, and variance analysis. Support finance leadership with payroll cost forecasts and budgeting. 6. Audit & Compliance Support Support internal audit, statutory audit, and tax audits relating to payroll. Maintain documentation for payroll workings, approvals, and reconciliations. 7. Stakeholder Coordination Work closely with HR, payroll vendors, and finance teams to resolve payroll issues. Handle employee payroll queries related to tax, d
Role Overview We are seeking a highly experienced, data-driven Fraud Risk Management professional to lead our fraud detection, investigation, and regulatory compliance frameworks. In this role, you will be responsible for safeguarding our digital payments ecosystem (including UPI, IMPS, Wallets, and Merchant platforms) by engineering advanced risk rules, optimizing machine learning models, and leading high-performing operational teams. You will also act as a primary liaison with key regulatory bodies (RBI, NPCI) and Law Enforcement Agencies (LEAs) to ensure ironclad compliance and proactive risk mitigation. Key Responsibilities 1. Regulatory Compliance & Governance Implement Circulars: Spearhead the end-to-end implementation of all fraud risk-related circulars and compliance mandates from the RBI, NPCI, and FIU. Regulatory Confirmation: Own and ensure the timely, accurate submission of critical regulatory implementations on the PCOMP portal. Stakeholder Liaison: Serve as the primary point of contact for ad-hoc risk inquiries from regulatory bodies and Law Enforcement Agencies (LEA). Executive Reporting: Prepare and present advanced data analysis and high-level risk reports for Board-level forums, including the Risk Management Committee (RMC). 2. Risk Rule Engineering & Advanced Analytics Rule Development: Codify, test, and deploy hundreds of high-impact risk rules (velocity, blacklists, compliance) using Python and SQL to counter emerging fraud vectors. Data Analysis: Query and analyze large-scale transactional and profile data to identify patterns, build automated daily alert reports, and perform Root Cause Analysis (RCA). ML Model Optimization: Partner cross-functionally with Tech and Data Science teams to refine and optimize Machine Learning/AI-driven risk models to boost detection efficiency and reduce false positives. 3. Fraud Investigations & Operations Investigations: Lead end-to-end investigations into sophisticated digital payme
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Department: Treasury Reporting To: Manager - Treasury Job Location: Mumbai Education Qualification Required: B Com/M Com Number of Years of Experience Required: 2-4Yrs Summary: The Treasury Analyst is responsible for the day-to-day management of treasury operations, ensuring efficient cash flow, accurate financial reporting, and compliance with internal controls and regulations. Key Responsibilities: Daily: Cash Management: Prepare and share daily cash position reports with OpCo and regional teams. Report cluster and cash balances to GL and Treasury Manager. Manage fund flow and cash flow, including loan disbursements, payments, rollovers, and follow-ups. Share bank debits with the Payments team and credits with the Collection team. Share bank statements (collections) with relevant teams. Accounting and Reporting: Account for and approve treasury-related entries and share with the GL team for posting. Prepare Bank Reconciliation Statements (BRSs). Follow up with Collection and Payment teams to resolve open items in BRS. Arrange entries for Conversion of EEFC balances to INR as needed. Tran
About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for a Customer Success Manager who thrives on chaos as much as clarity. Once an account is handed to you by our AI Deployment team after the hyper-care phase, you own it, whether that means smoothing over rough edges from a still-settling rollout or building on a genuinely stable one. Either way, your job is
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE As an Engineering Manager at Tide, you’re an experienced Full Stack Engineering Leader with strong people-management skills, comfortable operating at scale and driving impact through well-designed platforms. In this critical role, you will lead a cross-functional engineering team (comprising Backend, Mobile, and Web engineers) and partner closely with Product Management to own and lead our global In-Person Acquiring products. In-Person payments currently account for a significant majority (65%+) of our Acquiring revenue in key markets, making this a highly visible, high-impact domain. You will own the technical direction and end-to-end execution of systems that power our in-house ePOS solutions, Tap to Pay
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE As an Engineering Manager at Tide, you’re an experienced Full Stack Engineering Leader with strong people-management skills, comfortable operating at scale and driving impact through well-designed platforms. In this critical role, you will lead a cross-functional engineering team (comprising Backend, Mobile, and Web engineers) and partner closely with Product Management to own and lead our global In-Person Acquiring products. In-Person payments currently account for a significant majority (65%+) of our Acquiring revenue in key markets, making this a highly visible, high-impact domain. You will own the technical direction and end-to-end execution of systems that power our in-house ePOS solutions, Tap to Pay
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Specialist, Business Finops will play a crucial role and will be responsible for providing financial planning, analysis and reporting for Corporate, a business, or a P&L within a business. Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may influence work. WHAT YOU’LL DO: • Reconciling financial records: Reconcile payments as indicated on remittance documents and reconcile accounts. • Managing Tax reporting process: Manage daily withholding balancing and ensure tax recs are balanced. Tax Reporting & Compliance • Ensure accurate and timely tax reporting for annuity products including policyholder premiums, annuity payouts, interest and investment income, and return of principal. • Oversee preparation and review of tax documents and filings as per IRS and regulatory standards (e.g., 1099-R). Tax Treatment Execution • Execute daily, monthly, and quarterly activities to ensure proper tax treatment of annuity distributions. • Collaborate with actuarial, finance, and legal teams to ensure consistency and accuracy in tax calculations. Death Benefits & Beneficiary Taxation • Address and resolve issues related to the taxability of death benefits. • Ensure proper tax reporting for beneficiaries and align reporting processes with current
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Accounts Payable Specialist is responsible for performing daily accounts payable activities including invoice processing, expense claims processing, payment runs & vendor account reconciliations. This is a new position and will take on interesting and challenging responsibilities as our organization grows. This position will report to Assistant Manager, Finance and work closely with India team. WHAT YOU’LL DO: • Processing of PO based invoices in Tally and matching them to correct GRN. • Processing of non-PO based invoices & ensuring that they are authorized in line with company policy and that they have the correct general ledger code, budget center, client / project details etc. for proper information gathering. • Process all invoices in a timely manner to ensure they are processed in line with supplier payment terms and reporting requirements. • Reconcile supplier statements and resolve any queries relating to the same. • Maintain invoice query log and resolve queries on a timely basis. • Process supplier payments using internet banking facility on a weekly basis. Reconcile and process invoices against the company credit card and ensure invoices are received for all payments made. • Process staff expenses on a weekly basis • Maintain complete documentation accurately, in accordance with company policy and accepted accounting practices. • Perform var
AI Engineer - Enterprise Search Overview We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI- powered innovations to enhance search relevance and ITSM workflows. What You Will Do: Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance. Develop and refine personalized ranking models that adapt to user behavior and improve search results over time. Design ways to adapt AI language models to each customerʼs data for enhanced accuracy and context. Explore innovative methods to combine LLMs with search engines for answering complex queries Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems. Collaborate with cross-functional teams to align search capabilities with ITSM workflows. Mentor junior engineers or learn from experienced ones to grow as a technical leader. What You Should Have 3-5 years of experience working on enterprise search products with AI/ML integration. Expertise in multi-tenant systems and securely integrating with external customer systems. Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms. Strong coding skills in Python, Java, or equivalent languages. A passion for solving complex problems with AI and delivering intuitive user experiences. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letter
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As part of the Global Payroll Team, you will contribute to the ongoing development of the global People strategy. Supporting business growth in an increasingly regulated environment whilst ensuring payroll and tax are compliant across the region. The Payroll Supervisor will have the responsibility for ensuring that their team performs payroll processing, compensation, as well as associated deductions and benefits payments are processed/paid on a timely basis for assigned populations. They will also be responsible for ensuring all statutory filings are completed and deadlines met. What you'll be doing: Oversee and manage payroll processing, ensuring compliance with statutory requirements and accuracy of payments. Review and approve payroll runs before sign‑off Handle complex cases (tax, retro, expatriate payroll) Coordinate with HR, Finance, and vendors Drive standard work instructions and SOP adherence Ensure bank reconciliations are completed daily to maintain financial accuracy and liquidity. Ensure compliance with financial regulations, tax laws, and in
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Job Summary - To manage travel and expense reimbursement of employees in an organization and ensure timely payments of all expense claims. Key responsibilities - Educate employees about travel program policies and correct procedures. Verification of T&E Expense claims in Macanomy. Reconciliation and Clearing of T&E GL accounts and month end accrual reports. Posting of Macanomy claims and preparing Reconciliation file and sharing with the Payment team. Employee profile creation and Modifications. Service now tool query handling. Monitoring generic mailbox and follow up with employees. Amex reconciliation file and sending inputs to process payments as per deadlines. Monitoring Generic Mailbox. Report generation and Allocation within the team on daily basis. Skills/Experience Minimum 4-6 years of experience in Travel & Expense – Accounts Payable. Bcom Graduate. Should be an experienced problem solver with excellent written and verbal communication skills. Flexible attitude to achieve results. Excell
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