People Analytics And Operations in Bengaluru

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Job Description/ Responsibilities: Designing, developing and maintaining stable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable Resource Optimization: Manage GPU/CPU utilization to minimize cloud costs while maintaining low-latency inference for users Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production. Version Control & Governance: Manage versioning for data, code, and models using tools like MLflow. Security & Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data Technology Eva

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet’s Enterprise Systems team manages the development, use, and support of the Enterprise Applications including the internal use of Smartsheet. Our team is looking to hire a Senior NetSuite Administrator who is an active listener with great technical skills. As we continue to scale, we are looking for a NetSuite Administrator who understands how to implement and scale enterprise systems. Smartsheet is looking to hire a Senior NetSuite Administrator who will proactively improve and support the development, implementation, and maintenance of Smartsheet’s NetSuite system and other related SAAS enterprise systems. This role reports to the Manager, Enterprise Systems within Corporate IT and is based in India. This NetSuite Administrator will need to demonstrate strong influence and communications skills to collaborate internally with the Finance, Engineering, Sales and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite, all related points of integration. You Will: Maintain the NetSuite application and other related 3rd party business applications for internal users Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles Act as NetSuite SME providing training, communication and upd

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. When was the last occasion you had the opportunity to contribute to a company that is shaping an industry and empowering individuals to translate ideas into tangible impact with speed? Smartsheet's core mission is to empower everyone to enhance their work processes. Our business model is founded on identifying exceptional talent and providing them with the autonomy to develop our acclaimed Software as a Service (SaaS) offering. With a user base exceeding 10 million, our platform is utilized across various industries, including construction, retail, and software development, presenting us with unique technical challenges. Smartsheet is seeking a Senior Business DevOps Engineer to join our Corporate Systems Development team in Bangalore. This role will focus on building and scaling our CI/CD pipelines, infrastructure automation, monitoring frameworks, and deployment processes supporting mission-critical integrations across Finance, People, Sales, Legal, IT, and Engineering systems. You’ll work across a variety of systems and platforms (AWS, GitLab, DataDog, Terraform, Boomi, UiPath) to streamline deployment of backend integrations and automation solutions. If you thrive on optimizing developer velocity, ensuring system reliability, and automating everything from build to deploy, this role is for you. The position reports to the Senior Manager, Systems Development and collaborates closely with global developers, architects, and application administrators to ensure our platform foundations are secure, efficient, and scalable

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Principal Product Manager, Data & AI Platforms As a Principal Product Manager, Data & AI Platforms at Smartsheet, you will serve as a visionary leader, responsible for the strategic direction and execution of our foundational data ecosystem. You will treat our data and AI infrastructure as a premier product, ensuring it is of high quality, architected for massive scale, and directly aligned with Smartsheet’s mission-critical business and advanced AI objectives. This is a high-impact role that bridges engineering excellence with measurable business value, driving the democratization of data and the enablement of advanced AI capabilities across the global organization. You Will: Drive Strategic Alignment: Lead the alignment of data governance and AI-driven use cases across Engineering, Product, and Business organizations to ensure unified goals, rigorous prioritization, and clear scoping of platform capabilities. Lead Product Lifecycle: Manage both inbound (requirements gathering, strategic roadmap definition) and outbound (internal/external evangelism, community engagement, customer feedback loops) product management for the data and AI platform. Own the Execution Roadmap: Define and drive the execution roadmap for critical data platform features, including the enablement of AI capabilities, streamlined data ingestion/onboarding, and foundational data vision initiatives. Champion Governance & Quality: Own the business-stakeholder perspective for data quality and governance, ensuring the platform provides relia

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Marketing Automation Specialist to join our Marketing Operations team. In this role, you'll be the primary owner of driving communication from our Marketo instance - building, optimizing, and maintaining the automated and batch communications that power our marketing engine. You'll also work across a broader stack including Zoom Events, Salesloft, and Salesforce to ensure seamless campaign execution and reliable data flow across systems. This is a hands-on, high-volume production role for someone who is deeply fluent in Marketo and comfortable operating across a modern B2B marketing tech stack This role requires the flexibility to work a swing shift (9:00 am - 6:00 pm on three days and 1:00 pm - 10:00 pm twice a week) allowing for essential real-time overlap with our US office You Will: Marketing Campaign Operations (Marketo) Own the day-to-day administration and production within our Marketo instance, serving as the internal subject matter expert Design, build, and optimize automated nurture programs, batch email campaigns, smart campaigns, and segmentation logic Manage all campaign operations including email builds, landing pages, forms, tokens, and A/B testing Ensure database hygiene, deliverability best practices, and compliance with data privacy regulations (GDPR, CAN-SPAM) Maintain performance reports and dashboards in partnership with BI to track program effectiveness. Webinar Production + Management (Zoom Events) Support technical setup and execution of webinars and virtual events in Zoom Even

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a hands-on, working manager role — you will be personally executing technical work (scripting, automation builds, escalated ticket resolution) and leading a team, not just overseeing one. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You will manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering — driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows (e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting). This role reports directly to the Director of End User Systems , with close, cooperative partnership with US-based Desktop Support managers. You Will IT Automation & Architecture Support the IT automation function, driving initiatives that reduce repetitive work and scale operations efficiently Identify repetitive Tier 1 tasks and drive end-to-end automation from identification through build, testing, and measurement Evaluate and build AI-augmented automation where it reduces toil — e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting Mentor team on automation best practices and review technical designs before deployment Team Leadership & Execution Manage India-based Service Desk team with daily coordination with US

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Sr. Principal Data Scientist to set the technical direction for the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll architect the systems, define the modeling and evaluation standards, and shape the roadmap for how Smartsheet uses applied ML and agentic AI to serve millions of customers. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are a recognized technical leader who moves fluidly between architecture, prototype, and production; raises the bar for the data scientists around you; and partners with senior product and engineering leaders to make decisions that compound across the org. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position reports to the Director of Data Science and is based in Smartsheet’s Bengaluru, India office. You Will: Set the technical direction for how Smartsheet uses applied ML and agentic AI across the customer lifecycle — what gets built, what doesn’t, and what good looks like Architect the systems behind the sub-agents: how they ground themselves in evidence, how risk and confidence are calibrated, how decisions are evaluated, and how all of it stays safe and trustworthy at scale Define the modeling, evaluation, and experimentation standards the team follows — from offline metrics to online rollout to production monitoring Personally ship the

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers? We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design. You Will: Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm. Automate Proactive Security: Engineer an

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You Will: Design, build, and maintain backend integrations using AWS services such as Lambda, S3, SQS, SNS, and EventBridge Develop API-based automations and orchestrate data flows between Salesforce, NetSuite, Workday, Snowflake, and other SaaS platforms Refactor and enhance legacy integration logic to align with modern architecture standards Own your code from design through CI/CD (GitLab) and deployment via Terraform/CloudFormation Collaborate with US-based engineers on shared initiatives, sprint planning, code reviews, and technical handoffs Participate in a shared production support rotation, resolving critical integration and data pipeline issues Partner with architects and BSAs to review integration design and testing strategies for reliability and resilience Support both ETL-style batch pipelines and real-time event streaming using CDC and platform events You Have: BS in Computer Science, related field, or equivalent industry experience 5+ years of experience in backend software development or automation using Node.js, Python, VS code or similar Strong experience with AWS services, especially Lambda, S3, SQS/SNS, EventBridge, DynamoDB Expertise in database design, schema modeling, and query optimization (DynamoDB & Snowflake preferred) Strong grasp of integration design patterns, secure API development (REST/SOAP), and system interoperability Develop and maintain GitLab based CI/CD pipeline implementations for tests, linting, deployment, etc. Experience with managing infrastructure as code (Terraform, Cl

At Datadog, Office Operations run the day-to-day operations for Datadog and help to keep our employees safe, happy and productive, which means every day is different. Office Operations work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. Datadog is looking for an Office Operations Associate to join our Operations team in Bangalore to help us with a range of responsibilities to support our rapidly-growing office. You’ll help keep our employees safe, happy and productive, which could mean ensuring we’re not running out of espresso beans and pretzels, planning an event for 80 people, or hosting a 50 guest meetup into our Bangalore office - every day will be different. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This position requires being in-office 5 days a week. What You’ll Do Act as the face of Datadog by welcoming visitors and supporting employees in the office. Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality Cultivate and maintain positive working relationships with coworking vendors/building management & vendor partners Partner with the Security team to ensure the implementation of all safety protocols Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency Maintain inventory of office supplies and ensure timely restocking to support daily operations Arrange fun and engaging events for employees - both on a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta: Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box; we’re looking for lifelong learners and people who can make us better with their unique experiences. The Sales & Partners Technology Team Within TDI, the Sales and Partners Technology team focuses directly on accelerating Okta's growth by empowering our massive global ecosystem of channel partners, distributors, and system integrators. We act as the vital bridge between strategic business goals and robust technical execution. Our team is responsible for designing, implementing, and optimizing the digital experiences and systems that support our partners throughout their entire lifecycle. About the Role We are looking for a Senior Product Analyst to join the Sales and Partners technology team within the Partners pod. In this role, your work will bridge the gap between business needs and technical solutions to drive enhanced user experience and operational success, with a specific focus on collaborating closely with our Partner Program and Partner Operation teams. Our

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Team Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are seeking an independent Senior Salesforce Engineer who effectively balances technical excellence with a disciplined approach to the software development lifecycle. In this role, you will serve as a guardian of our codebase through implementation, rigorous peer reviews, automated testing, and comprehensive deployment support, ensuring the architectural integrity of our environments. Key Responsibilities Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organizational standards. Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Team Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role The team is seeking a talented Senior Software Engineer to become part of our TDI team in Bangalore, who can effectively balance technical excellence with a disciplined approach to the software development lifecycle. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company’s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In a