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Platform Operations Specialist in Mumbai

35 active opportunities · Updated October 2026

Explore current platform operations specialist jobs in Mumbai. Filter by work mode, employment type, experience, department, date posted and distance.

W
📍 Mumbai, Maharashtra, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. What you'll be doing: Team Supervision & Leadership Lead, mentor, and evaluate a team of OTC Billing Specialists. Set daily, weekly, and monthly performance targets (KPIs) for the billing team and monitor progress. Standardize training materials and ensure the team is cross-trained on various OTC workflows and customer portfolios. Order-to-Cash Billing Operations Oversee the end-to-end billing workflow, ensuring sales orders, contracts, and shipping/delivery data are accurately converted into customer invoices. Review and approve high-value invoices, credit/debit memos, manual adjustments, and cancellations. Ensure tight integration and communication between the billing team, Order Management (Customer Service), Credit/Collections, and Cash Application. Manage customer-specific billing requirements Dispute Management & Customer Relations Serve as the escalation point for complex billing disputes, price discrepancies, and tax issues. Work closely with the Collections to resolve root causes of billing-related payment delays, minimizing Days Sales Outstanding (DSO). Ensure timely resolution of cu

RecruitmentCustomer Service
W
📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Key responsibilities - • Lead Procure to Pay and Billing functions, oversaw vendor master management, invoice processing, order management, contract generation, billing, and inventory processes from the WPP SSC India. Supervised P & L management, billing operations, and proactively sought opportunities for business expansion. • Lead a team of 100+ FTEs. Managed team operations, fostered employee development, engaged stakeholders, and ensured service delivery excellence. Nurtured a culture of excellence and accountability within the team, provided mentorship, coaching, and professional development opportunities to enhance skill sets and drive career progression. Streamlined business processes and documentation, including the establishment and monitoring of KPIs and metrics. Continuously monitored SLAs, conducted team presentations, and spearheaded process quality enhancement initiatives. • Identify and implement automation solutions to optimize processes, reduce turnaround time, and enhance efficiency. Solicited feedback from internal and external stakeh

AIGoRustExcel
P
📍 Mumbai, Maharashtra, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for a Customer Success Manager who thrives on chaos as much as clarity. Once an account is handed to you by our AI Deployment team after the hyper-care phase, you own it, whether that means smoothing over rough edges from a still-settling rollout or building on a genuinely stable one. Either way, your job is

AIProject ManagementFinance
W
📍 Mumbai, Maharashtra, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Role Overview The Payroll Executive will be responsible for supporting end-to-end payroll operations, ensuring accurate payroll processing, statutory compliance, employee query management, and payroll reconciliations. The role requires attention to detail, strong payroll knowledge, and the ability to coordinate effectively with internal stakeholders and payroll vendors. Key Responsibilities Payroll Processing & Operations Process monthly payroll activities and ensure timely and accurate salary disbursement. Collect, validate, and compile payroll inputs including new hires, exits, salary revisions, leave data, and other employee-related changes. Prepare payroll input and reconciliation files using Excel. Verify payroll output reports received from payroll vendors, including salary registers, tax reports, and payroll summaries. Support Full & Final Settlement (F&F) processing and validation. Payroll Accounting & Reconciliations Assist in payroll account reconciliations and payroll-related general ledger validation. Support month-end payroll reporting and recon

ExcelAccountingFinanceRecruitment
W
📍 Mumbai, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Department: Treasury Reporting To: Manager - Treasury Job Location: Mumbai Education Qualification Required: B Com/M Com Number of Years of Experience Required: 2-4Yrs Summary: The Treasury Analyst is responsible for the day-to-day management of treasury operations, ensuring efficient cash flow, accurate financial reporting, and compliance with internal controls and regulations. Key Responsibilities: Daily: Cash Management: Prepare and share daily cash position reports with OpCo and regional teams. Report cluster and cash balances to GL and Treasury Manager. Manage fund flow and cash flow, including loan disbursements, payments, rollovers, and follow-ups. Share bank debits with the Payments team and credits with the Collection team. Share bank statements (collections) with relevant teams. Accounting and Reporting: Account for and approve treasury-related entries and share with the GL team for posting. Prepare Bank Reconciliation Statements (BRSs). Follow up with Collection and Payment teams to resolve open items in BRS. Arrange entries for Conversion of EEFC balances to INR as needed. Tran

AccountingRecruitment
O
📍 Mumbai, India· Full-time· Remote
✓ High-confidence listingCompany trend -70%
Quick readStrong listing-quality and freshness signals

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in India on onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have

SQLAWSGitRest
W
📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. What you'll be doing: Should be proficient in Strategic Sourcing: Analyzing spend data, creating internal & external category profiles, Market intelligence reports, Opportunity assessments, devising category strategies, identifying sourcing levers for respective market categories, analyzing costing for a product or service, conduct structured supplier negotiations, understand the nuances of contracting and execute the same with suppliers in co-ordination with legal teams, managing statutory compliances and sustainability requirements etc. Executing projects through GEP Source to Contract platform, performing procurement risk, governance & compliance activities, supporting procurement operational activities etc. Experience working in reputed S2C platforms shall be appreciated specifically GEP S2C. Day to day performance of procurement activities, managing workloads and priorities, co-ordinate with the team and escalating/reporting to sourcing & procurement manager on a regular basis. Ensure high-quality stakeholder engagement both internal (procurement) & external (suppliers, age

AIGoRustMarketing
W
📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Programme Supervisor leads and oversees the successful maintenance, and continuous optimisation of WPP’s Commercial Card programme administration processes. This pivotal role is responsible for ensuring accurate setup, compliant administration, effective cardholder support, and robust operational governance across regions and local entities, often through the supervision and development of a team of Programme Administrators. The Supervisor acts as the primary escalation point and strategic coordination lead between WPP Shared Services, local finance teams, cardholders, Onboarding, Service teams, and Programme Managers. This role combines strategic oversight, advanced operational execution, process development and enforcement, comprehensive user support, and sophisticated system administration. What you'll be doing: Key Responsibilities Lead and oversee the maintenance of cardholder accounts, corporate billing accounts, and programme hierarchies, ensuring data integrity and adherence to global policies. Manage and review the monitoring of centrally billed paymen

AIGoRustExcel
M
📍 Mumbai, Maharashtra, India
✓ Quality checked

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Endo Mechanical and Intelligent Devices (EMID) provides a broad portfolio of surgical technologies, including open and laparoscopic stapling systems, ligation devices, access and hand instruments, powered stapling platforms, and intelligent surgical solutions that support procedural efficiency and clinical outcomes. The team partners with surgeons, operating theatre staff, and healthcare institutions to expand adoption of advanced surgical technologies across assigned territories. This role is based in Mumbai, India and is field-based/onsite within the assigned territory. The Territory Manager will be responsible for driving business across government hospitals in Mumbai and is expected to travel regularly within the city to support customer engagement, operating theatre coverage, product evaluations, training, and account development activities. The Territory Manager is responsible for driving sales growth, market development, and customer engagement for the EMID portfolio across government hospitals in Mumbai. This role works closely with surgeons, operating theatre teams, procurement stakeholders, and key opinion leaders to support product adoption, deliver clinical and technical expertise, and achieve territory business objectives. Responsibilities may include the following and other duties may be assigned: Achieve territory sales objectives by driving product adoption, utilisation,

ProcurementRecruitment
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