Product Management Manager in India

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end — from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition — you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end — from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition — you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help consumers and small businesses with payments, commerce, and credit. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for an early-career Product Manager to join Paytm Lending. The role is about re-imagining how a lending business runs, from underwriting and risk to operations and customer journeys, using LLMs and AI agents. It is a hands-on role. You will dig into data, edge cases, and day-to-day operational problems to understand them from the ground up before designing solutions. We are looking for first-principles thinkers who enjoy building with LLMs and like going deep on real problems. Key Responsibilities - Identify workflows across lending (underwriting, risk, recon, operations, collections) where LLMs and agents can add value, and judge where they cannot. - Build and ship product solutions from prototype to production, working closely with engineering. - Dig into data, edge cases, and operational detail to understand problems at the root. - Partner with stakeholders across risk, operations, engineering, and business to align priorities and drive delivery. - Write clear product requirement documents and manage roadmaps and deliverables. - Use data to define hypotheses, run experiments (A/B), and track impact; use SQL or Excel to access and validate data independently. - Track key product and data metrics (OKRs and KPIs) and adjust strategy as needed. Requirements - Bachelor's degree in engineering, computer science and/or related field with MBA from top tier colleges. - 2 to 4 years of professional experience in product management, product analytics, or a similar role, with a strong customer-first mindset. - Genuine, hands-on experience building with LLMs.

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a strong consumer facing Product Manager for the Merchant Lending team. This role demands solving for one of the most complex, nuanced but neglected problems in the broader financial services: Customer Experience. The ideal candidate should be a strong first principles thinker, comfortable with diving deep into data to uncover insights and should possess high customer empathy and knack for UI/UX design. Key Responsibilities - Design frictionless, intuitive digital journeys for merchants (onboarding, credit decisioning, KYC, disbursement, repayment, and closure). - Identify and eliminate drop-off points using funnel data and user feedback. - Develop a nuanced understanding of small business owners’ needs, anxieties, and motivations when borrowing. - Translate those insights into UI/UX that builds trust and reduces cognitive load. - Evangelize customer-first practices within the merchant lending space. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents. Manage future roadmaps and deliverables. Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact. - Be involved in what your team is building: Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). - Use SQL or comparable query languages/excel etc to access, analyze, and validate

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. Key Responsibilities:- -Assist in gathering basic business requirements for Telco services. -Support documentation of functional specifications and user stories. -Learn and contribute to the product lifecycle of assigned services. -Monitor performance and health of live Telco services. -Assist in initial investigation of operational issues and incidents. -Support creation and maintenance of operational documentation. -Learn and utilize service monitoring tools and platforms. -Participate in testing of new service features or deployments. -Contribute to routine daily operations tasks. -Collaborate with cross-functional teams (Engineering, QA, Support). -Develop understanding of Telco protocols and service delivery. -Enhance skills in data analysis, reporting, and troubleshooting. Qualification Required:- - B.E. Electronics & Telecommunications graduate. - 2–5+ years of exp

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. Key Responsibilities:- -Assist in gathering basic business requirements for Telco services. -Support documentation of functional specifications and user stories. -Learn and contribute to the product lifecycle of assigned services. -Monitor performance and health of live Telco services. -Assist in initial investigation of operational issues and incidents. -Support creation and maintenance of operational documentation. -Learn and utilize service monitoring tools and platforms. -Participate in testing of new service features or deployments. -Contribute to routine daily operations tasks. -Collaborate with cross-functional teams (Engineering, QA, Support). -Develop understanding of Telco protocols and service delivery. -Enhance skills in data analysis, reporting, and troubleshooting. Qualification Required:- - Fresher B.E. Electronics & Telecommunications graduate. - 6–12+ yea

Role : Associate Product Manager About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Our Story Join the Recharges & Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. Expectations/Requirements : · Own the end-to-end product lifecycle for key categories under Recharges & Bill Payments — from user pain-point discovery to solution design, rollout, and optimization. Work closely with design, engineering, analytics, and business teams to build intuitive, reliable, and scalable product experiences used by millions daily. Prioritize ruthlessly in a high-volume environment, balancing user needs, business impact, and tech constraints. Drive growth through thoughtful experimentation, funnel optimization, and user retention strategies. Build a deep understanding of our users across segments and geographies — especially Bharat users — and translate insights into product strategy. Bring in first principles thinking to challenge assumptions and reimagine how India pays its bills. Superpowers/ Skills that will help you succeed in this role: · 2-5 years of product management experience, ideally in consumer tech, fintech, or large-scale pr

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the Role At Paytm, we are building the next generation of intelligent payment experiences for millions of users. We are looking for an AI-first Senior Product Manager who combines exceptional product thinking, customer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI capabilities. You will own high-impact consumer journeys across UPI payments, onboarding, mandates, and engagement, while identifying opportunities where AI can simplify experiences, automate workflows, and solve customer problems at scale. You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and Business teams to build products that are intuitive, reliable, and loved by customers. If you are passionate about building products, experimenting with AI, solving complex customer problems, and delivering measurable business impact, we'd love to hear from you. What You will Own * Define the product vision, strategy, and roadmap for consumer-facing UPI experiences. * Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement. * Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows. * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation. * Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data. * Prioritize the roadmap

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact. Key Responsibilities- - Define and own the device roadmap & vision aligned to Paytm’s growth strategy. - Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life. - Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration). -Influence leadership and cross-functional priorities with data-backed recommendations. - Mentor PMs/Associate PMs and build a strong device product culture. - Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers. What You’ll Contribute To - Large-scale AI adoption strategy. - Cross-device predictive health models to reduce downtime and false positives. - Proactive merchant engagement through Device and CLM. - Sustainability & cost efficiency through smart refurb and replacement policies. Skills & Qualifications- - Product experience, with at least 2 years owning device/IoT/fintech hardware products. - Strong leadership & roadmap ownership skills, with CXO-level exposure. - Experience in driving cross-functional programs (engineering, business, operations). - Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs. Why join us? A collaborative output driven program that brings cohesiveness across busin

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults. About the Role: We are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering & Business. Key Responsibilities: * Define and drive the product roadmap for merchant lending risk. * Build and scale rule engines (BRE), decision engines, and model orchestration layers. * Implement audit-ready decision logs and explainability layers. * Build robust policy versioning and experimentation infrastructure. * Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring. Requirements: * 5+ years of product management experience in the consumer or fintech industry. * Strong experience in unsecured merchant or SME lending preferred * Strong analytical and structured thinking ability. Why join us •A collaborative output driven program that brings cohesiveness across businesses through tech

Title- Product Management - Lending About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: - Working closely with business, growth, design & cross-functional teams to understand product use cases, customer journeys, business applicability and impact of each use case. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables - Own end-to-end product lifecycle for lending journeys – onboarding, credit decisioning, disbursement, repayment, and closure. - Define and optimize funnels to drive adoption, reduce drop-offs, and improve approval/disbursement rates. - Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact. - Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). - Use SQL or comparable query languages/excel etc to access, analyze, and validate data independently - Track key product and data metrics (OKRs and KPIs), adjusting strategies as needed for product optimization - Stay updated with RBI regulations, compliance norms, best industry practices and credit bureau practices. Superpowers that will help you succeed in this role: - Bachelor’s degree in engineering, computer science and/or related field with MBA from Top Tier colleges - Professional experience of 3-5 years in product management - Having deep underst

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending and LMS (Loan Management System) Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain • Exp sh

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain • Exp should be in between 4 - 8 years

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Team Paytm's Unified Payments Interface (UPI) offering that enables users to make instant bank-to-bank payments directly from their linked bank accounts. About the Role We are looking for an AI Product Manager to lead the development of Agentic AI solutions for Paytm's UPI ecosystem. The role focuses on building intelligent, autonomous AI agents that enhance payment experiences, automate customer support, detect fraud, provide personalized financial insights, and optimize payment success rates. Key Responsibilities -Define product strategy and roadmap for AI-powered UPI experiences. -Build autonomous AI agents for payments, dispute resolution, customer assistance, and transaction recommendations. -Collaborate with Engineering, Data Science, Design, and Risk teams to deliver AI-first products. -Leverage LLMs, AI agents, and workflow automation to improve user engagement and operational efficiency. -Drive experimentation using analytics, customer insights, and A/B testing. -Ensure compliance with NPCI guidelines, privacy, and responsible AI practices. Superpowers/ Skills that will help you succeed in this role: · -3–8 years of Product Management experience in FinTech, Payments, or AI products. -Understanding of UPI, digital payments, and banking ecosystems. -Experience with Generative AI, LLMs, Agentic AI frameworks, and AI product development. -Strong analytical skills with SQL and product analytics tools. -Excellent stakeholder management and execution capabilities. Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average r

About Us Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role We are looking for a strategic, customer-focused and data-driven Product Manager to own and scale products and experiences for Paytm’s offline merchant ecosystem. The role will be responsible for defining product strategy, identifying customer and business opportunities, building product roadmaps and driving end-to-end execution across the product lifecycle. The candidate will work closely with Engineering, Design, Data, Business, Operations and other cross-functional teams to build products that improve merchant adoption, engagement, productivity and retention. The ideal candidate will combine strong product thinking with analytical ability, customer empathy and execution excellence. This is a high-ownership role that requires the ability to translate complex business problems and merchant needs into simple, scalable and impactful product solutions. Key Responsibilities Own the end-to-end product lifecycle across discovery, ideation, prioritization, development, launch and continuous iteration. Define product vision, strategy and roadmap for key merchant-facing products and journeys within the Offline Merchants / EDC ecosystem. Identify merchant pain points and business opportunities through customer research, product analytics, market insights and stakeholder inputs. Translate customer and business requirements into clear product requirements, user stories, product specifications and actionable roadmaps. Work closely with Engineering, Design, Data Science, Business, Operations and other teams to drive timely and high-quality product execution. Define and track key product metrics across acquis