Product Operations Director in India

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Are you looking to be an AI & SAAS Support Intern on a growing team? If so, this may be the role for you! You will be the face of FourKites to our customers—their main point of contact for everything they need. From helping customers track urgent shipments to providing assistance to carriers hauling the loads, you will be the product expert and go-to person to help users when they reach out. This internship is designed for hands-on, experiential learning —you'll get real exposure to how a growing SaaS platform operates, paired with the chance to work on special AI projects alongside our product and engineering teams. What you'll be doing: First point of contact for FourKites customers, partners & consultants to research, troubleshoot, replicate, and test product problems and bugs Track issue progress and provide regular updates to clients until incidents are resolved Interface with Development, QA, and Consulting Services as needed to resolve customer issues Contribute to special AI-driven initiatives , applying a curious, experimental mindset to explore how AI can improve support workflows and customer outcomes Be part of weekend rotation for 24/7 customer emergencies About the team: Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! We help companies transform their end-to-end supply chain with real-

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. Creators are the engine of Roblox. When something breaks for them, whether it is a broken publish flow, a payout that didn't land, an asset that won't upload, how quickly and how well we resolve it directly shapes whether they keep building with us. You will be reporting to the Trust & Safety India Operations Manager. The team provides support to Roblox’s global players, developers, and advertisers. As a Senior Product Support Specialist on our Safety Ops Team, you’ll own the hardest escalations end to end, drive root cause analysis with engineering and product partners, and then close the loop by turning what you learn into support content that scales for both our human agents and our automated support experiences. Additionally, you will serve as a product expert working closely with the Product Support Management team, providing detailed synthesis of new and existing issues our users experience to prioritize and enable engineering teams to improve the platform. You'

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox's Operations organization and transforming our customer experience through our multi-year vision and strategy execution. The team provides support to Roblox's global players, developers, and advertisers. As a Lead, Product Support Ops on our Safety Ops Team, you’ll be mentor and lead the team that is focused on Escalations, Product Reliability, Process Improvement and Design and plays a critical role in managing and resolving escalations and high-impact incidents affecting our Roblox users and platform. Your team will be responsible for identifying trends, enhancing support processes, improving agent efficiency, and reducing operational costs while maintaining high reliability and service quality. You will be reporting to the Trust & Safety India Operations Manager and leading the Product Support Specialist team, providing coverage across billing, accounts, creator, and adjacent domains. This is a player-coach role, weighted toward leadership. You'll still go deep on the hardest problems and stay close enough to the work to be a genuine execution expert, but your primary leverage is the team, and you'

🚀 About Bolna Bolna is a platform to seamlessly build and deploy multilingual human-like Voice AI Agents capable of handling inbound and outbound calls. We're built for enterprises and fast-scaling teams handling high-volume phone workflows across recruitment, support, operations, and collections. Bolna dynamically routes each call across the best ASR, LLM, and TTS models by language, latency, and cost - so you get human-like conversations at scale without tuning infrastructure. We're solving the real-world bottleneck of scaling phone-based interactions without needing to hire, train, or manage large human agent teams. Why our Customers love us Ability to train agents and go live with 1,000s of calls in less than 2 days Massive increase in ROI-with agents matching human performance at 50% of the cost Effortless upscaling and downscaling based on calling requirements Transparent pricing (only per minute) and best-in-class support We are just getting started. If you want to work hard and create lasting impact, we'd like to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company - from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our product. About the role You’ll be a hands-on, high-agency designer with a strong product mindset. You won't just be pushing pixels; you'll design how users create, train, and launch Voice AI agents while deeply understanding the metrics that drive user success. Working closely with engineering and product teams, you’ll ship real features, run funnel analytics, and drive product ideation. If you enjoy sitting at the intersection of design, engineering, data, and business, this role is for you. What you'll

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . This position can be remote. Ideal candidates MUST be comfortable working on a shift from 5:30PM to 2:30 AM IST. What You’ll Do: Support operations associate in hosting teleconferences across sectors in APAC Contact clients to determine event interest, confirm predetermined advisors Send invitations to clients and oversee client RSVPs and compliance Manage all correspondence with advisors prior to meetings Assist in maximizing attendance at events, ensure events runs successfully and conduct post-event cost analysis and review client charges Assist in managing internal documents Work closely with other team members to ensure the successful execution of meetings via the scheduling of advisors for breakfast/lunch meetings agendas and teleconferences Provide the team with all relevant materials for the events including PowerPoint slides, event signage, and brochures. What You Have: Bachelor’s degree Previous project management experience strongly preferred Exceptional organizational skills with meticulous attention to detail Ability to prioritize and multi-task and to work under tight deadlines Flexibility to work long and unpredictable hours Proficiency in MS-Office,

Opportunity Overview We are seeking an exceptional Sr Product Designer to join our stellar design team. The ideal candidate for this role is an experienced digital product designer who excels in highly collaborative environments, is proficient in modern design tools (we're a Figma-first organization), and consistently delivers high-quality experiences in complex problem spaces. You enjoy taking ownership of ambiguous and challenging problems, shaping them into thoughtful and intuitive experiences that make a meaningful difference for users. In this role, you will design end-to-end experiences that help healthcare professionals navigate complex workflows with confidence and efficiency. You'll partner closely with product managers, engineers, researchers, data teams, and operations to transform customer needs into elegant, scalable solutions that deliver measurable impact. We are also looking for designers who embrace AI as part of their craft. You use AI-powered tools to accelerate research, explore concepts, create prototypes, improve workflows, and strengthen collaboration with engineering. You're curious about emerging capabilities and continuously adapt your design practice as new tools become available. Most importantly, people who succeed here are empathetic teammates who are candid, kind, and caring—and embody our core values and principles. We believe that diverse and inclusive teams produce the most impactful work. Cohere is deeply committed to creating a supportive and growth-oriented environment that works for everyone. What you will do Lead end-to-end design for complex product areas—from framing problems through polished delivery and iteration Create user flows, wireframes, high-fidelity designs, and interactive prototypes that communicate ideas and validate solutions Partner closely with product managers, engineers, researchers, data teams, and operations throughout discovery, delivery, and iteration Design intuitive, accessible, and visually poli

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Responsibilities Handle all incoming counterparty settlement requests within a pre-agreed timeframe. Act as a point of contact for a portfolio of counterparties. Track towards assigned KPIs for trade operations. Work in concert with Trading Desk, Product, and Customer Success teams to understand and deliver on their expectations with regards to serving clients. Ensure trades, transfers and inventory reconciliation happens across different internal subsystems and external systems - banks, custodians, etc. Monitor daily inventory needs for - settlement, lending & borrowing activity- and liaise directly with Treasury Management. Provide inputs to compliance and risk teams to design pragmatic controls in this environment of changing regulatory landscape. Adhere to established trade operations processes designed for regulatory compliance. Liaise with Accounting and ensure proper trade and settlement data is provided to them on a timely basis. Perform reconciliations between internal systems and external to ensure data integrity, identify breaks and resolve them by working with relevant teams. Improve reconciliation processes, provide inputs in making them robust or/and identify gaps in current reconciliations so that there is completeness. Requirements 4-8 years of expe

Job Title: Assistant – Operations Employment Type: Contract (12 months) Location: Bengaluru, India Work Type: Office-based Experience: 1–1.5 years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities • Biometric & Access Management: Manage biometric attendance systems and employee access control. Activate access for new joiners and deactivate access for exiting employees. Coordinate maintenance and troubleshooting of biometric devices. Maintain and update biometric and access trackers. • CCTV Monitoring & Maintenance: Monitor CCTV systems and ensure proper functioning. Maintain CCTV time synchronization and recording accuracy. Coordinate with vendors/service providers for maintenance and issue resolution. • Security & Housekeeping Coordination: Supervise security and housekeeping operations. Manage attendance and manpower allocation for security/HK staff. Ensure workplace cleanliness, safety, and operation

Principal Product Manager - Agentic Investigation & Reliability Experiences Sumo Logic is hiring a Principal Product Manager to lead how engineers and operators investigate incidents, understand reliability risk, and act on their operational and security telemetry. The observability category was built around collecting telemetry and giving people tools to navigate it: dashboards, queries, monitors, traces, and alerts. Customer expectations are now shifting. Teams don't just want more dashboards; they want help getting from a signal to a resolution, understanding what's broken, why, what's impacted, and what to do next. As AI agents move into production operations, this role owns how Sumo Logic brings intelligent, agent-assisted investigation and reliability workflows to customers, grounded in evidence, context, and enterprise governance. This is a senior, high-ownership role. It requires genuine observability domain background. You should have lived in this space and understand how monitoring, troubleshooting, and reliability actually work, combined with the ambition to define a new category of experience on top of it. What You Will Own The current data experiences. Log Search, Live Tail, query and query optimization, Metrics Search, Tracing, Dashboards, and the data-experience UI. This is a live, revenue-generating product with real customers, and keeping it strong is part of the job. You own its health, roadmap, and competitiveness today while steering it toward an AI-native future, focusing new investment where it strengthens investigation, speed, and value for both new and power users. The reliability and alerting surface. Monitors, Alerts, SLOs, Scheduled Searches, and the reliability workflows around them. You will own alerting accuracy, noise reduction, and operational health signals both as capabilities customers depend on today and as the foundation for more automated, agent-assisted detection and investigation. The agentic investigation experience. You

Principal Product Manager - Agentic Investigation & Reliability Experiences Sumo Logic is hiring a Principal Product Manager to lead how engineers and operators investigate incidents, understand reliability risk, and act on their operational and security telemetry. The observability category was built around collecting telemetry and giving people tools to navigate it: dashboards, queries, monitors, traces, and alerts. Customer expectations are now shifting. Teams don't just want more dashboards; they want help getting from a signal to a resolution, understanding what's broken, why, what's impacted, and what to do next. As AI agents move into production operations, this role owns how Sumo Logic brings intelligent, agent-assisted investigation and reliability workflows to customers, grounded in evidence, context, and enterprise governance. This is a senior, high-ownership role. It requires genuine observability domain background. You should have lived in this space and understand how monitoring, troubleshooting, and reliability actually work, combined with the ambition to define a new category of experience on top of it. What You Will Own The current data experiences. Log Search, Live Tail, query and query optimization, Metrics Search, Tracing, Dashboards, and the data-experience UI. This is a live, revenue-generating product with real customers, and keeping it strong is part of the job. You own its health, roadmap, and competitiveness today while steering it toward an AI-native future, focusing new investment where it strengthens investigation, speed, and value for both new and power users. The reliability and alerting surface. Monitors, Alerts, SLOs, Scheduled Searches, and the reliability workflows around them. You will own alerting accuracy, noise reduction, and operational health signals both as capabilities customers depend on today and as the foundation for more automated, agent-assisted detection and investigation. The agentic investigation experience. You

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role Addepar has just launched an Alternatives Product offering that gives Addepar clients the option to have their Private Funds data extracted, processed, validated, and ingested directly from Private Fund documents for a more automated end-to-end solution for handling Alternatives on the platform. This white-glove solution combines proprietary machine learning technology that automatically extracts data from Private Funds documents and human-in-loop review to validate any documents that fail to pass confidence and data quality checks. As part of the broader Addepar Data organization, the Alternatives Data Ops team is responsible for the human-in-loop review of Private Funds documents, ensuring clients' Alternatives data is processed, validated, and available in Addepar in a timely manner. This role will include managing a team and reviewing Private Fund statements, modifying data that has been incorrectly extracted by our machine learning models, and reprocessing the data within SLAs. The Alternatives Data Ops team plays a critical role in the success of Addepar's Alternatives offering and requires daily communications with the Alternatives Product Team, Machine Learning Operations, clients, data providers (GPs and Fund Admins), and add

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults. About the Role: We are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering & Business. Key Responsibilities: * Define and drive the product roadmap for merchant lending risk. * Build and scale rule engines (BRE), decision engines, and model orchestration layers. * Implement audit-ready decision logs and explainability layers. * Build robust policy versioning and experimentation infrastructure. * Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring. Requirements: * 5+ years of product management experience in the consumer or fintech industry. * Strong experience in unsecured merchant or SME lending preferred * Strong analytical and structured thinking ability. Why join us •A collaborative output driven program that brings cohesiveness across businesses through tech

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City. About the team In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! Responsibilities Analyze and troubl

About Us Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role We are looking for a strategic, customer-focused and data-driven Product Manager to own and scale products and experiences for Paytm’s offline merchant ecosystem. The role will be responsible for defining product strategy, identifying customer and business opportunities, building product roadmaps and driving end-to-end execution across the product lifecycle. The candidate will work closely with Engineering, Design, Data, Business, Operations and other cross-functional teams to build products that improve merchant adoption, engagement, productivity and retention. The ideal candidate will combine strong product thinking with analytical ability, customer empathy and execution excellence. This is a high-ownership role that requires the ability to translate complex business problems and merchant needs into simple, scalable and impactful product solutions. Key Responsibilities Own the end-to-end product lifecycle across discovery, ideation, prioritization, development, launch and continuous iteration. Define product vision, strategy and roadmap for key merchant-facing products and journeys within the Offline Merchants / EDC ecosystem. Identify merchant pain points and business opportunities through customer research, product analytics, market insights and stakeholder inputs. Translate customer and business requirements into clear product requirements, user stories, product specifications and actionable roadmaps. Work closely with Engineering, Design, Data Science, Business, Operations and other teams to drive timely and high-quality product execution. Define and track key product metrics across acquis

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most strategic collaborations in India. We work at the intersection of product, growth, and market expansion to build impactful relationships that accelerate adoption and unlock new use cases for OpenAI’s technologies. The team partners closely with product, engineering, research, marketing, finance, legal, and operations to design and deliver partnerships that scale OpenAI’s presence and relevance across diverse markets. Our focus is on establishing long-term strategic partners and driving sustainable growth through integrated, high-impact product experiences across consumer and B2B offerings in the region. About the Role As India Product Partnerships Lead, you will lead and scale strategic partnerships primarily in India. You will be responsible for initiating, structuring, and growing partnerships that expand OpenAI’s distribution, deepen user engagement, and accelerate product adoption across the region. This role requires strong commercial judgment, regional market fluency, and the ability to work closely with product teams to translate strategic opportunities into scalable partnership models. You will operate at both strategic and execution levels — shaping partnership strategy while driving concrete outcomes that contribute to OpenAI’s growth. This role is based in Mumbai. You’ll be responsible for: Initiating and scaling strategic partnerships in India that drive user growth, distribution, and adoption for OpenAI’s consumer and B2B offerings. Establishing and managing long-term strategic partners in India, serving as the primary relationship owner and strategic lead. Identifying and executing market-specific growth opportunities such as bundled offerings, embedded distribution, platform integrations, and co-developed product experiences. Shaping joint product strategy with partners by aligning roadmaps, defining shared priorities, and unlocking new use cases tai