Product Support Engineer in India

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role Overview As an Engineering Manager for the Credit team, you will lead the core engine driving our credit systems, including the margin notification engine and loan booking system. Your primary focus will be on maximizing data accuracy, system reliability, and architectural integrity. You will lead a high-performing group of senior engineers, stream-lining technical processes, preventing over-engineering, and maintaining a high standard of delivery alongside key stakeholders. Role Split & Focus Areas Technical Leadership & Architecture (40%): Drive long-term system maintenance, architectural refactoring, and code quality. Ensure technical debt is addressed without blocking impactful business features. Process & Stakeholder Management (20–30%): Partner with product and business stakeholders to prioritize deliverables. Make decisive trade-offs and cut unnecessary overhead to maintain lean execution. People Management & Mentorship (20–30%): Manage, mentor, and guide senior technical talent across performance cycles, career growth, and talent acquisition. Key Responsibilities Oversee and maintain the reliability, precision, and efficiency of core credit applications (Margin Notification Engine, Loan Booking Systems). Drive architectural roadmap decision

Product Manager 2 - SCM Marketplace About Team Myntra’s product management team builds technology products that empower our customers’ shopping experience and enables the smooth flow of products from suppliers to our customers’ doorsteps. We work on areas such as building massive-scale internet-applications, engaging user-interfaces, big-data analytics, mobile apps, workflow systems, inventory-management etc. Using technology & design every employee has the power to have an incredible impact in the life of Indian consumers. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce platform. Our Product Vision is to be the most innovative fashion-tech leader, crafting trusted, efficient, immersive & inspiring content and commerce experiences for our customers such that Myntra becomes a part of their life whilst also creating an ecosystem to support brands to build their identity and flourish. Supply Chain Management (SCM) Product Team Myntra Supply Chain Management systems form the backbone of our core business and customer experience. Any business runs on a simple construct of Demand (Consumer) and Supply (Producer). However, a set of complex and intricate methods, processes and systems connect the demand with supply in a deterministic and predictable way. These methods, processes and systems collectively form the Supply Chain for the business. The multi-billion-dollar Myntra business fundamentally rests on a set of highly scalable, robust and intelligent Supply Chain Management systems that solve real world problems of predicting the demand from millions of our customers, for a combination of millions of products from our product catalog, and intelligently connecting that demand to thousands of national and international sellers or suppliers using a set of advanced homegrown tech produc

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability across complex, enterprise-scale storage environments . You will collaborate closely with front-line Support, Engineering, and product leaders to rapidly resolve high-impact technical challenges and transform complex system failures into long-term product reliability. By bridging real-world customer insights with engineering solutions, you will elevate team performance and ensure our enterprise customers achieve flawless platform availability. WHAT YOU'LL DO Drive High-Stakes Escalation Resolution: Take end-to-end ownership of critical, multi-platform system issues—evaluating hardware, software, networking, and environmental factors—to rapidly restore service, perform root-cause analysis, and protect customer business continuity. Elevate Engineering Talent & Knowledge: Mentor and coach support team members through joint case triage, structured technical trainings, and internal documentation, accelerating technical capabilities and resolution velocity across the organization. Bridge Product Engineering & Customer Insights: Partner directly with Product Engineering to relay real-world system behavior, ensuring critical customer feedback, feature enhancements, and bug fixes trickle back into core product design. Lead Strategic Customer Communications: Facilitate

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability across complex, enterprise-scale storage environments . You will collaborate closely with front-line Support, Engineering, and product leaders to rapidly resolve high-impact technical challenges and transform complex system failures into long-term product reliability. By bridging real-world customer insights with engineering solutions, you will elevate team performance and ensure our enterprise customers achieve flawless platform availability. WHAT YOU'LL DO Drive High-Stakes Escalation Resolution: Take end-to-end ownership of critical, multi-platform system issues—evaluating hardware, software, networking, and environmental factors—to rapidly restore service, perform root-cause analysis, and protect customer business continuity. Elevate Engineering Talent & Knowledge: Mentor and coach support team members through joint case triage, structured technical trainings, and internal documentation, accelerating technical capabilities and resolution velocity across the organization. Bridge Product Engineering & Customer Insights: Partner directly with Product Engineering to relay real-world system behavior, ensuring critical customer feedback, feature enhancements, and bug fixes trickle back into core product design. Lead Strategic Customer Communications: Facilitate

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - EMV and Payment Technology Overview Mastercard delivers robust, high quality, and fully approved technology products that enable issuers, acquirers, and partners to bring secure and innovative payment solutions to market. Within the Chip Engineering organization, the Product Approval Team plays a critical role in ensuring that these products—ranging from cardholder and acceptance devices to Wallet UIs, mobile applications, and back end systems—meet Mastercard standards and are delivered on time. This role provides the opportunity to work globally across a wide spectrum of products, including device-based solutions, wearables, mobile payment applications, cloud based payment systems, transit solutions, and backend services. ________________________________________ Major Responsibilities Operational Management • Lead and manage operations related to Mobile Payment Applications, Wallet UI, Wearables, and Back-End Server Approvals. • Ensure full compliance with Mastercard testing, branding, approval processes, and operational rules. • Oversee the execution of global approval processes and associated requirements for: o Wallet UI and Wearables o Merchant Presented QR (MPQR) o Cloud-Based Payments (MCBP) o Token Service Providers (TSP) o Trusted Service Mana

You’ll shape the future of a business‑critical platform as the technical lead across both product engineering and cloud infrastructure. You’ll modernize a mature .NET application running on AWS today, while steering its evolution toward a cloud‑native, React/Node.js, AI‑enabled architecture. If you enjoy owning architecture end‑to‑end, from backend and frontend through CI/CD, DevOps, and AWS infrastructure, this role gives you real influence at Staff Engineer level and the opportunity to set engineering standards that others follow. You’ll spend your time leading complex .NET and React features, designing scalable AWS infrastructure with Infrastructure as Code, and building automation that makes releases fast, safe, and repeatable. You’ll work on performance, reliability, and modernization in equal measure—fixing what’s slowing the platform down today and designing what it will look like in the next generation. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture and development of enterprise .NET services and APIs that power a business‑critical platform. Design and operate AWS infrastructure (using AWS CDK in TypeScript) to support secure, scalable, multi‑environment deployments. Build and optimize CI/CD pipelines (AWS CodePipeline, CodeBuild, Windows build agents) to make shipping .NET and React changes fast and reliable. Drive modernization initiatives across the stack, including clean architecture, refactoring legacy components, and reducing technical debt. Design and tune PostgreSQL and MSSQL database solutions for performance, scalability, and reliability. Mentor engineers and influence engineering practices across teams, raising the bar on cloud, DevOps, and software design. These are the essentials you’ll need to get an interview Significant experience (typically 8+ years) delivering and operating scalable enterprise software, owning both application code and cloud infrastructure. Deep hands‑on expertise with C

*Max Notice period: 30 Days **Work Location: Bengaluru or Chennai 8+ years of demonstrated experience in implementation, support, or upgrade of Oracle HCM suite of products with at-least 3 years Implementation, support or upgrade experience on Oracle SaaS HCM Products – Core HR, Absence, Payroll, Workforce Compensation, Learning, Recruitment, Talent Management and knowledge on Oracle Integration Cloud. Hands-on Configuration experience on: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL), Workflow, BI Publisher, Fast Formula, Personalization and PL/SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Has hands-on functional/product and technical experience; and worked with L1/L2/L3 level support; and/or equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to business stakeholders on how to meet their various business scenarios. Should have the ability to read and decipher software Log and Trace files, as well as act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis. Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts. Conduct training and knowledge sessions. Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations. Knowledge on Security setup. Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF and/or SOA and Web Services Other: Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with business users and follows through on all assignments and takes ow

Backend Engineer (Senior Level) - SDE IV We're looking for a Senior Backend Engineer to lead the architecture and evolution of backend services that deploy and serve machine learning models in production. You'll work closely with ML Engineers, Platform, and Product teams to build scalable, reliable systems and drive technical direction across multiple teams. What You’ll Do Design and drive the long-term architecture of backend services for biometrics and ML model serving. Collaborate with core platform and backend teams on organization-wide architectural initiatives. Partner with business and engineering teams to design and deliver cross-cutting platform capabilities. Lead architectural reviews, mentor engineers, and promote engineering best practices. Build and maintain backend services for deploying and serving ML models Monitor service reliability, performance, and scalability in production Deploy and operate services on AWS using ECS + Fargate, SageMaker, or EC2 + Kubernetes Support real-time and batch inference workflows Contribute to CI/CD pipelines and deployment automation What We’re Looking For Strong expertise in backend development using Java and working knowledge of Python. Experience mentoring engineers and driving architectural decisions. Working knowledge of Python, especially for ML-related workflows Hands-on experience with AWS (e.g., DynamoDB, ECS, EC2, Redis, S3, SageMaker) Familiarity with Terraform or other infrastructure-as-code tools, and experience with CI/CD and production monitoring Experience with observability tools (Datadog, New Relic, etc.) Experience with containers and orchestration (Docker, ECS, etc.) Understanding of how ML models are deployed and served in production Experience with Kubernetes Nice to Have Experience with MLOps or ML platform engineering. Experience with asynchronous programming and event-driven systems. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities :

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer (Java Backend Developer) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Switching Gateway provides a single payment connection that supports Mastercard and non-Mastercard branded financial transactions. It is a streamlined interface that enables transaction originators and receivers (e.g., merchants, financial institutions, and processors) to connect to other players in the payment ecosystem. Our team of integrators, analysts, testers and subject matter experts work together to build four platforms that encompasses full lifecycle of payment processing. We are looking for a Lead Product Manager-Technical to drive our customer experien

About the job Senior Backend Engineer |100% Remote We are searching for a seasoned Sr Backend Engineer who will be responsible for developing and maintaining our backend systems, ensuring their efficiency, scalability, and reliability. The ideal candidate has a strong background in PHP and Java, with optional experience in Golang and Node.js. You should be well-versed in working with databases such as MongoDB, Redis, and Postgres, and have a solid understanding of cloud technologies, specifically AWS. Responsibilities Design, develop, and maintain backend systems and APIs to support our application's functionality. Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to deliver high-quality solutions. Write clean, scalable, and well-documented code that adheres to industry best practices and coding standards. Perform code reviews and provide constructive feedback to peers to ensure code quality and consistency. Optimize and improve the performance of existing backend systems. Troubleshoot and debug production issues, providing timely resolutions. Stay up-to-date with emerging technologies and industry trends, identifying opportunities for innovation and improvement. Collaborate with DevOps teams to ensure smooth deployment and operation of backend services in the AWS cloud environment. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). 5-10 years of professional experience as a Backend Engineer. Strong proficiency in Java/Golang is a must. Experience with Node js is a plus. In-depth knowledge of database technologies, including MongoDB, Redis, and Postgres. Solid understanding of cloud computing platforms, particularly AWS. Familiarity with containerization technologies such as Docker and orchestration tools like Kubernetes. Proficiency in writing efficient and optimized SQL queries. Experience with version control systems, such as Git. Excellent pr

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Summary Support enterprise customers as they adopt BugSnag to improve application stability and software quality. Partner with Sales to deliver technical demonstrations, proof of concepts, and customer evaluations. Build expertise in observability, troubleshooting, and customer-facing solution engineering while growing your technical career. Product Introduction BugSnag helps engineering teams proactively monitor application stability by identifying, prioritizing, and resolving software errors across web,

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Summary Support enterprise customers as they adopt BugSnag to improve application stability and software quality. Partner with Sales to deliver technical demonstrations, proof of concepts, and customer evaluations. Build expertise in observability, troubleshooting, and customer-facing solution engineering while growing your technical career. Product Introduction BugSnag helps engineering teams proactively monitor application stability by identifying, prioritizing, and resolving software errors across web,

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for the FlashArray (FA) Foundation Quality Engineering team, you will build and lead a high-performing team of Quality Engineers and Software Test Developers in Bangalore. You will combine people leadership, technical judgment, and execution discipline to drive the quality, test automation, and release readiness of foundational FlashArray capabilities. Working at the intersection of software, hardware, firmware, and cloud infrastructure, you will partner closely with Development, Product Management, Release, and Support teams. Your focus will be translating complex roadmap requirements into modern test strategies, establishing strong shift-left CI/CD signals, and ensuring our products consistently deliver industry-leading reliability to our customers. WHAT YOU’LL DO Build & Lead a High-Performing Team: Hire, mentor, and coach a newly forming team of quality and automation engineers in Bangalore, fostering a culture of technical excellence, continuous learning, and shared ownership. Drive Quality Strategy & Shift-Left Automation: Define and execute the FA Foundation quality roadmap—including risk-based coverage, automated CI/CD pipeline integration, fault injection, and release-readiness criteria across software, firmware, and hardware. Partner Cross-Functionally for Delivery: Collaborate early in the design cycle with Development, Architecture, Product, and Release teams to impro