Product Support Operations Associate in India

JOB TITLE HR Analyst A CAREER WITH POINT72’S HR TEAM The mission of Point72’s HR team is to be trusted strategic partners to the business, delivering data-driven people insights and operational excellence that enable informed decision-making and sustained performance. We leverage analytics, technology, and rigorous execution to support leaders and employees across the firm, while fostering a distinctive, inclusive culture grounded in collaboration, innovation, and integrity. Through thoughtful use of data and insight, we help attract, develop, and retain exceptional talent at scale. WHAT YOU’LL DO • Act as the primary HR operations contact, responding to employee questions on HR policies, benefits, and standard procedures. • Manage the full employee lifecycle, including onboarding, internal moves, role changes, leaves of absence, and offboarding. • Prepare, process, and maintain employee contracts, amendments, and HR documentation in coordination with HRBPs, Legal, Payroll, and vendors. • Maintain accurate employee and benefits data across HR systems, ensuring consistency between HRIS, Payroll, and benefits providers. • Perform regular data checks, reconciliations, and audits to ensure accuracy, compliance, and data integrity. • Partner with global HR Business Partners to support day to day HR execution, allowing them to focus on strategic initiatives. • Produce recurring and ad hoc HR reports such as headcount, attrition, hiring, mobility, and workforce demographics. • Maintain and improve standardized HR dashboards, trackers, and reporting tools for HR leadership and stakeholders while ensuring data integrity. • Support internal and external audits, regulatory reporting, and workforce data requests. • Identify trends, gaps, and inefficiencies in HR data and processes, and contribute to continuous improvement, standardization, and automation initiatives. WHAT’S REQUIRED • Relevant experience in an HR Analyst or HR operations role • Experience working with HRIS plat

About Target As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. At Target, we have a timeless purpose and a proven strategy. Some of the best minds from different backgrounds come together to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. Target in India operates as a fully integrated part of Target's global team and supports the company's global strategy and operations. About the team The IT Data Platform (ITDP) team enables data-driven management of Target's technology ecosystem by bringing together trusted data and insights across technology assets, software delivery, infrastructure, reliability, security, engineering effectiveness, and technology operations. The Analytics team within ITDP transforms this data into metrics, analytical products, dashboards, predictive insights, and decision-support capabilities that help technology teams understand what is happening, why it is happening, where risk may be emerging, and where action is needed. The team is building toward an analytics capability that progresses from descriptive and diagnostic analytics to predictive and prescriptive insights, using statistical methods, applied data science, and GenAI where each approach is appropriate. As a Senior Data Analyst for Target's IT Data Platform Analytics team you'll: <p style="co

About us: Working at Target means helping all families discover the joy of everyday life. About Target As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. At Target, we have a timeless purpose and a proven strategy. Some of the best minds from different backgrounds come together to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. Target in India operates as a fully integrated part of Target's global team and supports the company's global strategy and operations. About the team The IT Data Platform (ITDP) team enables data-driven management of Target's technology ecosystem by bringing together trusted data and insights across technology assets, software delivery, infrastructure, reliability, security, engineering effectiveness, and technology operations. The Analytics team within ITDP transforms this data into metrics, analytical products, dashboards, predictive insights, and decision-support capabilities that help technology teams understand what is happening, why it is happening, where risk may be emerging, and where action is needed. The team is building towards an analytics capability that progresses from descriptive and diagnostic analytics to predictive and prescriptive insights, using statistical methods, applied data science, and GenAI where each approach is appropriate. <p style="color:!im

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO Monitor, triage, and assess incidents across global markets and technology platforms, validating severity, business impact, and escalation requirements. Act as command-and-control lead for major incidents, driving structured response, rapid restoration, and informed decision-making. Coordinate recovery efforts across L1/L2/L3 support teams, engineering, infrastructure, and third-party vendors to minimize business disruption. Lead internal and external stakeholder communications, including senior leadership, during incidents and service disruptions. Trigger and govern disaster recovery (DR) failover in line with predefined criteria, controls, and governance standards. Ensure accurate, timely, and audit-ready incident documentation, including detailed timelines, evidence, and impact analysis. Facilitate post-incident reviews (RCA/post-mortems), ensure root causes are clearly identified, and track corrective and preventative actions to closure. Govern end-to-end change management, including change risk assessment, CAB facilitation, approval workflows, maintenance windows, and change-related incident management. Drive continuous improvement in incident, change, and event management processes through automation, standardization, and improved tooling and alert quality. Partner with engineering and operations teams to design scalable, resilient processes, promote best practices, and enhance operational matur

JOB TITLE Senior Storage Engineer A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO The Senior Storage Engineer will be responsible for monitoring, implementation, and management of the organization's File/Block storage infrastructure. This role requires to cover one of the 2 possible shifts in India as well as a deep understanding of File/Block storage technologies and cloud-based solutions, with a focus on ensuring data availability, scalability, and security. The ideal candidate will have extensive experience in storage engineering and a proven ability to manage complex storage environments. • Provide advanced troubleshooting and support for complex storage issues, minimizing downtime and ensuring seamless operations. • Oversee and optimize File/Block storage systems, ensuring high availability and performance. • Conduct capacity planning and forecasting to ensure adequate storage resources are available to meet future demands. • Monitor storage performance and work with US resource to find recommendations for improvements to enhance efficiency and reduce costs. • Implement integration and automation solutions and provide feedback for solution to US Team to streamline operations and improve storage management. • Implement robust security measures to protect data integrity and ensure compliance with industry regulations and standards. • Maintain comprehensive documentation of storage configurations and processes and provide training and guidance to junior team members. WHAT’S

About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is scaling fast, and the Senior Manager, Accounting will be a critical hire as we build out the financial infrastructure that supports our global growth and path to the public markets. You will own end-to-end accounting operations for Vercel's statutory accounting across current and future entities, from monthly close and statutory compliance to audit support and process improvement. Working closely with the Head of Finance, India Center of Excellence, the US-based Controller and global finance team, you'll bring rigor, ownership, and a builder's mindset to a function that is growing quickly. This role is fully remote from your home office in India, with regular overlap hours with the US team. You will report to the Head of Finance, CoE who is also based in India. What You Will Do: Lead the full-cycle monthly and quarterly close for Vercel's current and future international entities, setting clear standards for accuracy, completeness, and timeliness in accordance with both local and US GAAP. Guide and support accounts payable and accounts receivable teams for correct accounting, manage payroll accounting and intercompany transactions in coordinat

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are in search of a top-tier Senior Revenue Accountant who is highly motivated to learn and grow within a fast-paced organization. This role will work closely with cross functional teams to ensure timely and accurate recording/reporting of revenue in accordance with US GAAP. This role will report into the Revenue Accounting Manager and will focus on supporting the team in the day to day operations of revenue accounting. The ideal candidate has experience in ASC 606 (Revenue from Contracts with Customers), including multiple performance obligation arrangements, complex software revenue transactions, can think strategically from a process perspective. This role requires working the UK/European shift (2:00 PM – 11:00 PM IST) at the Bangalore office, with flexibility to adjust for Daylight Saving Time changes. What you’ll be doing Support operationalization of ASC 606 (Revenue from Contracts with Customers) Partner with cross-functional groups across the business to analyze and launch new products and Go-To-Market (GTM) programs, ensuring proper revenue recognition and system implementation Perform User Acceptance Testing (UAT) for new products and GTM programs Support revenue month-end close activities such as but not limited to: preparing journal entries and reconciliations Prepare support for monthly close package and internal/external quarterly audit requests Review sales contracts to ensure proper revenue recognition in accordance with compan

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Manager, Internal Audit focused on Audit Automation & Technology Risk, you’ll anchor our Internal Audit operations in Bangalore, India, and lead three connected areas: audit automation and innovation, people and operations for our India hub, and support of our technology risk audit program. Reporting to the VP, Internal Audit, you’ll help position Internal Audit as a strategic partner that gives leaders practical risk insight and helps the business improve. You’ll pioneer data analytics, artificial intelligence (AI)-assisted workflows, and automation across the Internal Audit function; suppo

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is hiring a Senior Product Manager for the Computer Data and Analytics Platform – a hands-on product leader who will own the trusted data foundation that makes Computer precise, useful, and safe across every experience. Computer should not merely report on work. It should understand customer, product, and operational context; reason across it; and help people and agents take the right action. The Computer Data and Analytics Platform makes that possible through a unified, governed, low-latency data layer that turns data from DevRev and connected systems into durable context for humans, applications, analytics experiences, and AI agents. You will define how data is captured, modeled, governed, queried, and activated across DevRev. The platform will support operational reporting and embedded analytics, while also enabling grounded, context-rich agentic conversations in Computer – helping users ask questions, investigate work, receive trusted answers, and take safe actions in the flow of work. This is a unique opportunity to build the foundation for an AI-native operating system – where customer context, product telemetry, structured records, events, and machine reasoning converge. What y

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role We’re looking for a Site Reliability Engineer (SRE) II to help build, maintain, and scale the infrastructure that powers our core products and services. In this role, you’ll work alongside engineering teams to support operational excellence, optimize system performance, and ensure high availability across production environments. This position sits on Tech Foundation, a team that manages core cloud infrastructure, shared data services, and developer tooling to empower our product teams to deliver software efficiently and securely. The ideal candidate has practical experience with cloud infrastructure, automation, and core reliability practices, with a strong desire to solve complex operational challenges in a collaborative environment. _________________________________________________________________________________________ What You'll Do Build, maintain, and support scalable cloud

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Endo Mechanical and Intelligent Devices (EMID) provides a broad portfolio of surgical technologies, including open and laparoscopic stapling systems, ligation devices, access and hand instruments, powered stapling platforms, and intelligent surgical solutions that support procedural efficiency and clinical outcomes. The team partners with surgeons, operating theatre staff, and healthcare institutions to expand adoption of advanced surgical technologies across assigned territories. This role is based in Mumbai, India and is field-based/onsite within the assigned territory. The Territory Manager will be responsible for driving business across government hospitals in Mumbai and is expected to travel regularly within the city to support customer engagement, operating theatre coverage, product evaluations, training, and account development activities. The Territory Manager is responsible for driving sales growth, market development, and customer engagement for the EMID portfolio across government hospitals in Mumbai. This role works closely with surgeons, operating theatre teams, procurement stakeholders, and key opinion leaders to support product adoption, deliver clinical and technical expertise, and achieve territory business objectives. Responsibilities may include the following and other duties may be assigned: Achieve territory sales objectives by driving product adoption, utilisation,

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Enterprise Support Engineer (ESE) serves as a primary escalation point for customers experiencing advanced technical issues, in addition to acting as an initial point of entry for customers and partners that have elected Premium Support or are strategically valuable to Jamf. The ESE demonstrates proficiency in concepts and practices involving device management and security. The ESE works closely with the Enterprise Customer Success Manager to ensure a successful deployment. The ESE is responsible for supporting and troubleshooting issues with the installation, performance, and integration of Jamf products and supporting technologies. The ESE serves as a point of contact for all technical inquiries and escalations. This role is hybrid in India . We are only able to accept applications for those based in India or have sponsorship to live and work in India. We are looking for a candidate who wants to work hybrid from the Bangalore office half of the week. What you can expect to do in this role: Serve as the primary point of contact for Premium Support customers experiencing technical issues. Handle customer inquiries related to product performance, configurations, custom setups, and integrations. Diagnose and resolve issues across the full suite of Jamf and periphery products. Use logs, debugging tools, and root cause ana

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you’ll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges running GitLab in diverse and demanding environments. You’ll be embedded in the Engineering department, working directly with customers as they hit edge cases, digging into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source. You’ll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, D