Product Support Specialist in India

customer care representative (CSR) is a professional who acts as the primary point of contact between a company and its customers. They are responsible for ensuring customer satisfaction by addressing issues, responding to inquiries, and providing information about the company's products and services. CSRs can work in many industries, including retail, insurance, tech, and education. Their responsibilities may include: Answering customer questions Helping customers compare products and services Resolving customer complaints Taking orders or processing payments Making changes to customer accounts Handling returns and exchanges Addressing billing concerns Keeping records of customer interactions CSRs can communicate with customers in person, by phone, or by computer via chat or email. They often act as product experts, and may be able to demonstrate how to use a product or perform basic troubleshooting. When choosing a CSR, it's important to consider the specific needs of the business. For example, a business that handles a lot of technical inquiries might need a CSR with strong technical skills. customer service representative is an individual who interacts with customers on behalf of a company or organization in order to provide help in resolving any issues or inquiries they may have

DR ASHWANI KUMAR VIJ : have been retained by a growing IT Solutions organisation with major business focus on BFSI Domain and sector to select one : Head - Sales. Qualifications Desired : MBA From Premium Institute Preferred Job Description • Responsible for generating net sales and new revenue, within existing relationships and new clients, by leveraging the broad suite of product offerings to our relevant customer segments. • Development and implementation of Major Account / Sales strategy with identification of opportunities and winning opportunities with eye on increasing market share and maximizing customer retention. • Conceptualize and put in place Sales Campaigns, Reward plans, territory alignment, structures to direct and achieve company’s strategic objectives within accounts or with field sales teams in a specific sales territory. • Complete People Management (Recruiting, Monitoring, Coaching and Motivating) responsibilities for a team of Sales/ Account Management. • Provide feedback and market requirements to strategic business units to drive product innovation and improved market competitiveness. • Overall responsibility for Sales/Account Management/Sales targets to maximize revenue and meet corporate objectives. • Provide structured programs and processes to guide the Sales team • Modify and execute comprehensive reporting programs to track performance, and guide and measure success of sales activities. • Develop strategies and tactics to maximize growth opportunities and continually strengthen market share and revenue achievement. • Provide on-going guidance and mentoring to the Sales team • Develop and maintain market intelligence and an understanding of market trends and client business needs. Excellent Salary Package would be offered to the right candidate. WFH Option is available. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :

IoT Hardware Engineer Build the Future of Smart Connected Devices Join our growing team as an IoT Hardware Engineer and work on exciting IoT solutions that combine electronics, embedded systems, and smart technologies. We are looking for a passionate, hands-on engineer who enjoys designing, building, testing, and improving real-world connected devices. Key Responsibilities: Design, develop, and prototype IoT devices using ESP32 microcontrollers. Develop and integrate firmware, hardware components, and embedded systems. Select and evaluate sensors, actuators, communication modules, and electronic components for IoT applications. Participate in hardware design reviews and product improvement discussions. Assemble, test, and debug electronic prototypes for performance and reliability. Troubleshoot hardware and software issues using professional debugging techniques. Required Skills & Experience: ITI, Diploma in IT Hardware Engineering, Computer Engineering, Electronics, or related field (highly preferred). Strong experience in programming and working with microcontrollers, especially ESP32. Experience with embedded platforms such as ESP32, STM, and similar systems. Knowledge of sensor interfacing using I2C, SPI, UART, and other communication protocols. Excellent PCB soldering skills and experience building complex electronic prototypes. Strong understanding of electronics fundamentals including resistors, voltage levels, power management, and circuit design. Ability to use testing tools such as oscilloscopes and logic analyzers for debugging circuits. Preferred Skills: Experience with KiCad or other hardware design tools. Knowledge of low-power design techniques for battery-operated IoT devices. Understanding of power optimization and embedded system efficiency. Familiarity with Agile development methodologies. Who We’re Looking For: A creative and skilled IoT enthusiast who loves turning ideas into working hardware products. If you enjoy experimenting with e

inbound telecaller's job is to handle incoming customer calls, answer questions, and resolve issues. They may also perform other tasks, such as: Customer service: Help customers with inquiries, complaints, and troubleshooting Sales: Generate leads, close sales, and ask for orders Product information: Explain product features, benefits, and pricing Customer data: Collect customer details like names, addresses, and phone numbers Record keeping: Maintain accurate records of customer interactions Customer relationships: Build and maintain positive relationships with customers Sales targets: Meet or exceed sales targets set by the organization Market trends: Stay updated on market trends to better serve customers

About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction. Requirements: Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities. Complete understanding of internal code and workings on any popular open source library will be highly appreciated. Some record of contribution to any popular front end open source project is a big plus. Skills that will help you succeed in this role: An ideal Senior Front End Engineer would have 3-8 years of experience in building highly scalable UI on the Web/Mobile. Highly skilled at building highly performant web applications using JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc. Ability to write testable, maintainable code that’s easy to understand. Experience in modern front-end build pipelines and tools. Ability to take complex problems and break them down into smaller tasks. An innate curiosity about how things work. Strong product and design sensibilities and an obsessive attention to detail. Excellent communication skills. Self-directed team player who thrives in a continually changing environment. We are looking for passionate, talented, and highly motivated hands-o

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role: We are looking for a strategic and data-driven Growth leader to own and scale growth for the Paytm for Business app. The role will be responsible for driving activation, engagement, retention and winback, with a strong focus on improving service-led product journeys and building a scalable growth engine. The ideal candidate will combine strong product and growth thinking with deep expertise in analytics, experimentation and lifecycle marketing. This is a high-ownership role that will work closely with Product, Engineering, Data, Marketing and Business teams to identify growth opportunities, design interventions and drive measurable outcomes at scale. Key Responsibilities: - Own the growth charter for the Paytm for Business app, covering activation, engagement, retention and win back. - Identify opportunities across key service product journeys and build strategies to improve user adoption, usage and retention. - Build a data-led growth engine using user analytics, cohort analysis, funnel metrics and behavioral insights. - Drive a strong culture of experimentation and rapid iteration, including hypothesis creation, A/B testing and measurement of business impact. - Own and scale lifecycle marketing / CLM initiatives across user segments and stages of the customer journey. - Leverage AI and Agentic capabilities to automate growth workflows, personalization, customer lifecycle management and decision-making. - Define and track growth KPIs, identify gaps and translate insights into actionable product and business initiatives. - Work cross-functionally with Product, Engineering, Data Science, Ma

The Central Lead – Corporate Agri Sustainability is responsible for driving the organization’s horticulture and agriculture sustainability agenda by developing innovative, scalable, and future‑ready solutions. This role ensures alignment between corporate sustainability goals, field-level implementation, and product strategies. The incumbent will lead cross-functional teams, foster continuous improvement, and champion sustainable practices that enhance productivity, environmental responsibility, and long‑term business impact. Source: Adani Group | Job ID: 52454

To lead the Generative AI engineering initiatives at Adani AI Labs, focusing on developing intelligent agents and sovereign cloud AI solutions. This role drives the architectural design, implementation, and scaling of Generative AI applications that optimize operations across Adani’s industrial sectors, aligning with the vision to deliver secure, scalable, and intelligent digital transformation. The Engineering Manager will oversee a team of backend engineers while remaining actively involved in technical execution. This is an exciting opportunity to lead mission-critical product engineering initiatives and build state-of-the-art AI-driven systems within a dynamic and innovative environment at Adani. Source: Adani Group | Job ID: 44640

The Lead – Design Management (MEP) will be responsible for driving all Mechanical, Electrical, and Plumbing (MEP) design coordination activities for hospitality assets under the Adani portfolio. The role ensures seamless alignment between hotel operators/brand technical teams, Asset Owning Companies (AOC) project teams, MEP consultants, and vendors, ensuring the final built product meets all brand standards, codes & regulatory standards, operational requirements, sustainability guidelines, and Adani Group governance norms. Reporting to the Head – Projects / Head – Design, this role acts as the MEP subject matter expert across the hospitality pipeline—from design development to installation, testing, commissioning, and handover. Source: Adani Group | Job ID: 47501

The Central Lead – Corporate Agri Sustainability is responsible for driving the organization’s horticulture and agriculture sustainability agenda by developing innovative, scalable, and future‑ready solutions. This role ensures alignment between corporate sustainability goals, field-level implementation, and product strategies. The incumbent will lead cross-functional teams, foster continuous improvement, and champion sustainable practices that enhance productivity, environmental responsibility, and long‑term business impact. Source: Adani Group | Job ID: 56738

"The Executive - Production Planning is responsible for managing and optimizing production processes within the cluster, ensuring that production targets are met efficiently. This role focuses on inventory management, production planning, monitoring material flow, and addressing operational challenges to minimize downtime and ensure product quality. Additionally, the Shift Engineer plays a key role in implementing cost-saving initiatives, overseeing safety protocols, and ensuring smooth coordination between production, inventory, and safety teams. Source: Adani Group | Job ID: 52102

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. People Technology - Principal Product Analyst & Delivery Lead: Growth and Talent The Enterprise Technology Team The Enterprise Technology team builds and delivers the secure, scalable systems that power how our business runs. Our People Technology Team sits at the heart of this work, overseeing the full Hire-to-Retire technical ecosystem—including core applications like Workday, Greenhouse, and Cornerstone—and ensuring these platforms evolve alongside the company's growth. We partner closely with HR, Talent Acquisition, Talent Management, and Business Operations to bring data-driven, compliant, and innovative solutions to life. The Opportunity Reporting to the Director of People Technology, this role will serve as a Delivery Lead and Principal Product Analyst for Okta's People Technology portfolio, focused on the Growth & Talent pod. In this broad role, you will lead complex, multi-system initiatives spanning Talent Acquisition, Talent Management, Performance, Learning, and Career Development. You will serve as the crucial conduit between Product Management, Recruiting/Talent Acquisition leadership, Talent Management, and People Operations, driving technical execution against a prioritized backlog to align with Okta's strategic workforce goals. What You'll Be Doing Strategic Leadership: Technically scope and lead the delivery of multi-quarter, high-visibility, executive-sponsored projects across the Growth & Talent ecosystem (e.g., Greenhouse AT

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across the SMB markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. This is a hunter sales role where you’ll be responsible for the entire Sales process. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound pipeline generation activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Minimum 2 years of full Sales cycle experience from prospecting to closing deals Minimum 2 years of experience selling a complex and technical product/service Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High i

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enablement team is at the core of expanding Auth0's capabilities for B2B customers, enabling seamless and automated user lifecycle management at a massive scale. We build and own the critical features that enterprises rely on to connect their identity sources to Auth0, including Enterprise APIs and our powerful self-service capabilities . Our work is highly impactful, helping customers automate the creation, updating, and deactivation of users. This is a cornerstone for B2B SaaS applications that need to efficiently manage access for their own customers and partners. We work with NodeJS , TypeScript , PostgreSQL , MongoDB , and React to build these highly available and scalable services. What you’ll be doing: Help drive the architectural vision and strategy on the team to design and deliver powerful new enterprise APIs and functionality for our customers. Orchestrate and lead major technical projects across teams as necessary. Design, architect, code, and document large-scale distributed systems. Serve as a subject matter expert on building scalable, r

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Engineer (Full Stack - Backend) Staff Software Engineer The Product Auth0 is a developer-friendly identity platform designed by developers, for developers, simplifying authentication and authorization for more than 100 million daily logins worldwide. Within this global platform, our team drives two of Auth0’s most critical, high-impact surfaces: The Manage Dashboard: The definitive front door for developers and enterprise administrators worldwide. It is the control center where our customers configure critical identity policies, manage complex organizations, and monitor active threat intelligence. The Auth0 Marketplace: Our rapidly expanding extensibility ecosystem. The Marketplace allows customers to seamlessly discover and install third-party integrations - such as security monitoring, consent management, and database connectors - to dynamically customize their identity pipeline. The Role As a Staff Engineer on this team, you will not just write code; you will own the technical strategy, architect highly resilient frameworks, design developer-friendly APIs, and mentor a high-performing team of engineers. Your architectural ownership will span the entire stack - from the React-based frontend down through our Node.js/Go services, robust operational pipelines, and PostgreSQL databases. What You Will Do: Product Ownership: Lead the technical lifecycle of your team’s products, ensuring they are robust, secure, and performant from the frontend to