Conducting surveys: Performing quality assurance surveys with customers and providing feedback to the team Improving customer service: Identifying areas for improvement and working to improve customer service Creating a pleasant work environment: Ensuring a positive work environment for the customer support team
Jobs in India
Quality Assurance Lead in India
908 active opportunities · Updated October 2026
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15 jobs
Explore current quality assurance lead jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
"The Supplier (QA Blade) manages the quality assurance of materials supplied for blade manufacturing, including fiberglass, resins, and adhesives. This role conducts supplier audits, monitors performance, and manages non-conformances to ensure material consistency and compliance with standards. The position maintains detailed documentation, collaborates with QA and production teams, and supports supplier development through training and continuous improvement initiatives, enhancing the overall quality of blade materials. Source: Adani Group | Job ID: 40283
Site Toll Operations Executive (Roads) manages toll operations with a focus on quality assurance and traffic flow optimization. Executes strategies to enhance operational efficiency, resolve user complaints, and ensure compliance. Provides technical support, conducts surveys, and prepares reports to maintain high standards of service and revenue integrity. Source: Adani Group | Job ID: 55025
Site Toll Operations Executive (Roads) manages toll operations with a focus on quality assurance and traffic flow optimization. Executes strategies to enhance operational efficiency, resolve user complaints, and ensure compliance. Provides technical support, conducts surveys, and prepares reports to maintain high standards of service and revenue integrity. Source: Adani Group | Job ID: 49620
• To carrying out supervision of sampling and perform analysis of Coal / fuel / ash quality assurance / control for smooth operations. • Ensuring the implementation of applicable standards of operation and lab procedures. • To monitor the Power plant Cycle water chemistry. • Planning of chemical procurement. Lab management. Source: Adani Group | Job ID: 55519
This role is responsible to drive operational excellence and reliability of plant systems through strategic planning, and rigorous quality assurance processes. The role encompasses managing quality, overseeing regular maintenance, implementing inspection checks and tests to prevent equipment failures, and managing high-quality standards during overhauls and equipment installations. Additionally, the role involves engaging and developing the team to ensure a high-performance culture and continuous improvement in all aspects of the department's functions. Source: Adani Group | Job ID: 56572
CRM Executive Location: Noida Experience: 1–3 Years Business: Paytm Money About the Role Paytm Money is looking for a detail-oriented CRM Executive to join its Execution Pod. In this role, you will be responsible for the end-to-end production, quality assurance, and deployment of customer communications across WhatsApp and Push Notification channels. You will ensure that every customer communication is accurate, engaging, compliant with SEBI regulations, and delivered seamlessly. This role requires strong attention to detail, excellent content review skills, and hands-on experience with CRM platforms. Key Responsibilities Draft, edit, and finalize communication copy for marketing campaigns in accordance with SEBI advertising and communication guidelines. Review and proof creatives, subject lines, CTAs, and campaign content before deployment to ensure accuracy and compliance. Set up, test, QA, and schedule campaigns on CleverTap across WhatsApp and Push Notification channels. Own campaign execution processes, including checklists, approvals, stakeholder coordination, and go-live timelines. Partner closely with Compliance and Legal teams to secure mandatory approvals and disclosures. Maintain campaign calendars, trackers, and execution dashboards to ensure timely delivery of all customer journeys. Monitor campaign deployment and proactively identify audience mismatches, delivery issues, or QA gaps. Ensure operational excellence with zero compliance misses and flawless campaign execution. Desired Skills & Qualifications 1–3 years of experience in CRM, Lifecycle Marketing, Content Operations, Marketing Operations, Customer Engagement, or Campaign Management. Hands-on experience with CleverTap is strongly preferred. Experience with MoEngage, WebEngage, Netcore, Braze, or similar CRM platforms is also valuable. Strong written English and content editing skills with the ability to create crisp, customer-friendly communication. Understanding of financial services com
MeltPlan is building the “planning engine” for the $14 Tn construction industry, an AI system designed specifically to optimize decisions before construction begins. While design software optimizes use and aesthetics and construction software optimizes execution and control, MeltPlan is building the missing layer - software that optimizes decisions and tradeoffs upstream, before scope is locked, procurement begins, and change orders become inevitable. MeltPlan’s long-term goal is to help teams make construction “boring” by making planning more intense: surfacing constraints and tradeoffs early, aligning stakeholders before plans are frozen, and reducing the need for late-stage redlines, rework, and change orders. MeltPlan is founded by operators who have built at scale. Kanav previously co-founded Innovaccer, a $3Bn healthtech company focused on making US healthcare more affordable and accessible. He’s now applying that systems-level thinking to construction.He’s joined by Tanmaya Kala, former Project Executive at DPR Construction, who led large commercial, healthcare, and life sciences projects. We combine deep tech scale with real construction execution. What This Role Really is : We are seeking a detail-oriented and technically strong AI QA Engineer to ensure the quality, reliability, and performance of Large Language Model (LLM)-based systems. In this role, you will be responsible for designing and executing test strategies, validating model outputs, and building evaluation frameworks to enhance the accuracy, safety, and overall performance of AI-driven applications.We would particularly value candidates who have hands-on experience in developing evaluation frameworks (evals) for AI systems, along with strong expertise in comprehensive system testing and quality assurance practices.You are responsible for making MeltPlan work in the real world. What You'll Do: Design, develop, and execute evaluation frameworks (Evals) for Large Language Models (LLMs) and AI syst
Role Summary: GHX India seeks a trustworthy, highly motivated and detail-oriented individual. The Credentialing Analyst will be primarily responsible for analyzing and processing healthcare documents submitted by vendor representatives for registration. Responsibilities: Reports to Manager/Supervisor of Product Operations Maintain the appropriate quality score when processing documents Ability to process the appropriate number of documents per hour Ability to turn documents around in the appropriate turnaround time Process multiple document queues Effectively balance multiple tasks and roles Other responsibilities, as assigned. Skills & Abilities: Efficiency, organization, and effective time management Strong written skills Attention to detail Education and Experience- A bachelor’s degree is required Healthcare/Laboratory/Pathology experience preferred Experience in Data entry/ Document verification favored Experience in back-office support preferred Minimum 1+ years of experience in Data Quality Assurance, Data/Document Management, Healthcare domain, or other medical background. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce
JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i
Location - Hybrid This is a hybrid role based out of our Gurugram, India office, 3 days in the office, 2 days remote. About Us Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at http://saucelabs.com . Release Assurance at the Speed of AI | Meet the new Sauce Labs About the Team We’re a small advanced tech team that takes ideas from “someone had a hunch” to “customers are using it”—usually in days, not sprints. This is a high ownership team: talking to whoever has the problem, deciding what’s worth building, cutting scope, shipping, and then deciding whether to double down or move on. Required Skills Deep fluency in at least one modern general-purpose language—and the ability to pick up others quickly. We work across TypeScript/Node, Go, and Python, and you’ll touch more than one. We care far more that you know one language inside out—its type system, concurrency model, testing story, etc.—than that you’ve used our specific stack. An ideal candidate would be comfortable: Reading and modifying an unfamiliar codebase without a guided tour Writing and maintaining tests that hold up in CI, not just on your laptop Publishing and versioning something other people depend on — a CLI, an SDK, a package Debugging across a boundary you don’t own (a third-party API, someone else’s service, a CI runner) Please note our Privacy Policy for Applicants when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on
The Pre Fab Engineer is responsible for managing the pre-fabrication of wind turbine blade components, ensuring precise material cutting, assembly, and mold preparation. This role includes overseeing composite material handling, process monitoring, and quality assurance. The Pre Fab Engineer also implements process improvements, maintains equipment, and ensures compliance with safety protocols to enhance production efficiency and quality. Source: Adani Group | Job ID: 28478
The Architect is responsible for the architectural design and coordination across multiple projects within the cluster. The role ensures that design, construction, and marketing objectives are met through effective communication, design reviews, and coordination with various teams, including MEP, sales, and external consultants. This position plays a crucial role in the day-to-day management of architectural activities, contributing to project execution, quality assurance, and alignment with business goals. Source: Adani Group | Job ID: 41570
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior software engineer Job Description Summary Overview: Provides support of applications software through programming, analysis, design, development and delivery of software solutions. Researches alternative technical solutions for changing business needs. Role: •Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices. •Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. •Research, create and evaluate technical solution alternatives for the business needs current and upcoming technologies and frameworks. •Perform feasibility studies, logic designs, detailed systems flowcharting, analysis of input-output flow, cost and time analysis. •Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks, perform production incident management. Participate in on-call pager support rotation. •Document software programs per Software Development Best Practices. Follow MasterCard Quality Assurance and Quality Control processes. •Assist Seni
Title: Senior AI QA Engineer Location: Bengaluru (Bangalore) Opportunity: As a Senior AI QA Engineer for our Precision Patient Care Pipeline , you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies . Key Responsibilities: Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations. Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics). Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity. Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation. Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics. Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior. Requirements: 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation. Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems. AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, an
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