Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im
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Relationship Manager in Bengaluru
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Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As our International Treasury Manager, you will shape and safeguard Everpure's financial foundation across international entities. Partnering closely with Accounting, Tax, FP&A, Legal, Payroll and Accounts Payable, you will lead regional cash management, optimize intercompany liquidity, and scale high-impact banking infrastructure. You will leverage AI-enabled tools and automated workflows to transform cross-border financial operations into a seamless, high-performing growth engine. This role offers the unique opportunity to drive capital efficiency, mitigate risk, and directly fuel Everpure's global expansion. WHAT YOU'LL DO Optimize Global Liquidity & Capital: Mastermind regional cash optimization strategies and intercompany funding structures to maximize capital efficiency, execute short-term investments, and minimize idle liquidity across international entities. Lead Banking Relationships & Governance: Serve as the strategic operational lead for international financial institutions, managing account lifecycles, user access controls, and periodic KYC compliance to maintain robust financial governance. Build Predictive Cash Models & Trade Finance: Develop high-accuracy liquidity forecasts and deploy AI-assisted analytics to evaluate cash variance, while managing Letters of Credit (LCs) to ensure trade compliance and support business scale. Drive Cross-Functional Excellence & Compliance: Partn
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf
About the Role Sigmoid is looking to onboard a Senior Leader to anchor our CPG Supply Chain Analytics practice in Bengaluru. In this role, you will drive strategic initiatives, foster innovation, and provide visionary leadership to our Supply Chain Analytics practice. Roles and Responsibilities Leading and overseeing our Supply Chain Analytics Practice development, setting strategic direction and driving business growth. Develop and execute a comprehensive strategy to expand our presence in the industry practice, identifying market opportunities and driving revenue growth. Collaborate with sales, marketing, and business development teams to develop go-to-market strategies, identify key clients, and drive new business opportunities. Facilitate the development of advanced analytics (AI/ML) and data modeling to optimize decisions. Knowledge Management: Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice-level knowledge management activities to lead and propagate a knowledge management culture within management consulting services. Partner with clients to understand their business challenges and opportunities, providing strategic guidance and innovative solutions. Drive thought leadership initiatives, representing our company at industry events, conferences, and forums. Qualifications Bachelor’s Degree (BE/BTech - CS) from Tier I/II universities like IITs/NITs and MBA from top-tier B-schools (IIM) preferred. 8-12 years of experience in consulting and implementing Data & Analytic solutions for large CPG customers. Direct front-office consulting experience with strategic customer leadership is a must. Strong leadership and management skills, with the ability to inspire and motivate teams to achieve excellence. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders. Strategic mindset, with the ability to think critic
Datadog is seeking a Partner Marketing Manager, India to build and lead our go-to-market strategy with key partners across the India region. In this role, you will be the primary marketing driver for our channel and cloud partner ecosystem in India, working closely with the APJ partner marketing team and Channels & Alliances sales to design a prescriptive, regionally-tailored partner strategy that accelerates pipeline and revenue growth. You will join a growing APJ partner marketing organization — currently made up of an APJ lead based in Singapore and individual contributor managers covering ANZ, ASEAN, Korea, and Tokyo — and play a critical role in scaling Datadog's presence in one of our most strategic growth markets. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and develop a go-to-market strategy with Datadog's key channel and cloud partners across India, tailored to the region's partner ecosystem and business priorities Collaborate closely with the APJ lead, the broader APJ marketing team, and the global partner marketing team to align India's strategy with regional and global priorities Partner with Channels & Alliances sales to identify the highest-impact partners and design joint marketing programs that drive pipeline generation and net-new customer acquisition Plan, execute, and measure integrated partner campaigns and marketing activities, including MDF-funded programs, events, and co-marketing initiatives Build strong stakeholder relationships across sales, partner, and marketing teams, creating channels for bi-directional feedback that shapes ongoing strategy, programs, and campaigns Communicate strategy, results, and recommendations clearly to both internal stakeholders and external partners Track and report on the performanc
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity AI is a top strategic priority for New Relic, and the Bengaluru design team is at the center of it. The team works across three closely related product clusters: autonomous incident response (SRE Agent, Autopilot, and Intelligent RCA), the intelligence and platform layer that powers them (Ground Truth, Agentic Platform, and New Relic AI), and AIOps for event correlation and incident management. These products share a common design challenge: users need to trust systems that act autonomously, and building that trust through good design is genuinely hard work. This is an on-site role in Bengaluru. Your designers are there, and many of your engineering and product partners are too. Being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you'll build the relationships that make design effective. You'll also collaborate with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job. You'll manage a small team of designers and own the quality of the work across these products. The design questions here don't have established answers — how do you make an autonomous system legible? How do you build user trust in AI-generated root cause analysis? How do you design a handoff from machine decision to human judgment? If you're already working in AI product design, or actively building toward it, and you want to lead a team
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Project Manager who is passionate about delivering software implementations and building excellent relationships with our customers. As an Implementation Project Manager you will own client engagements and be the internal advocate for your customers. Your Mission You will be responsible for key project factors like resources, scope, timeline, deliverables, budget, reporting, and customer satisfaction. You will collaborate across organizations including Implementation, Sales, Product Management, and Support throughout the project lifecycle. As an Implementation Project Manager you will: Manage customer-facing professional service projects, responsible for tasks including requirements gathering, project planning, execution and status tracking, internal reporting and record keeping, customer reporting and stakeholder management Engage with new and existing enterprise customers in a project management capacity, working with other OneTrust Consultants to deliver the solution as scoped Build and manage customer-facing project plans and status repo
About the Role The Senior Engagement Manager will play a strategic leadership role within the BCS Pharma Group, driving growth, delivery excellence, and capability building across pharmaceutical and life sciences engagements. This role combines client leadership, solutioning, practice development, and program ownership to help scale the pharma consulting and analytics practice. The ideal candidate will act as a trusted advisor (beyond expert -only) to clients, lead high-impact engagements, contribute to pre-sales and proposal development, and build reusable assets, solutions, and thought leadership for the organization. Key Responsibilities Client Engagement & Delivery Leadership Lead end-to-end program delivery across multiple pharma accounts and workstreams Own project planning, delivery governance, execution tracking, and risk management Define timelines, delivery milestones, resource planning, stakeholder communication plan and change management strategies for delivered solution adoption within Client Org Manage senior client stakeholders and build long-term relationships Ensure successful delivery outcomes with high client satisfaction and business impact Drive program governance, issue resolution, and escalation management Team Leadership Manage and mentor engagement managers, analysts, consultants, and cross-functional teams Drive team performance, accountability, collaboration, and professional development Foster a high-performance and learning-oriented culture within the pharma group Pharma Practice & Capability Building Build and strengthen the pharma industry practice as a SME Develop reusable solutions, accelerators, frameworks, and best practices for pharma engagements Create case studies, capability decks, thought leadership content, and internal knowledge assets Conduct domain trainings and mentor teams on p
Work Experience Required: 8 - 12 Years Experience in programing (Python, R, SQL, NoSQL,Spark) with ML tools & Cloud Technology (AWS, Azure, GCP) Experience in Python libraries such as numpy, pandas, scikit-learn, tensor-flow, scapy, scrapy, BERT etc. Good understanding in statistics, and ability to design statistical hypothesis testing to aid formal decision making. Develops predictive models using Machine Learning algorithms (SVM, Random Forest, Neural Network, Decision Tree, Logistic Regression, K-mean Clustering, linear regression, PCA etc.) Engaging with clients, understanding complex problem statements, and offering solutions in the domains of Retail, Pharma, Banking, Insurance, etc. Contribute to internal product development initiatives related to data science. Develop data science roadmap, and guide data scientist to meet their deliverables. Handling end-to-end client AI & analytics programs. Your role will be a combination of hands-on contribution, technical team management, and client interaction. Proven ability to discover solutions hidden in large datasets and to drive business results with their data-based insights Drive excellent project management required to deliver complex projects, including effort/time estimation. Be proactive, with full ownership of the engagement. Build scalable client engagement level processes for faster turnaround & higher accuracy Define Technology/ Strategy and Roadmap for client accounts, and guides implementation of that strategy within projects Run regular project reviews and audits to ensure that projects are being executed within the guardrails agreed by all stakeholders Manage the team-members, to ensure that the project plan is being adhered to over the course of the project Manage the client stakeholders, and their expectations, with a regular cadence of weekly meetings and status updates. Build a trusted advisor relationship with the IT management at clients and internal accounts leadership. Build
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta & Our Culture At Okta, partners are central to our success. The Global Partner Program team equips partners with the operational foundation, resources, and clarity needed to build thriving, long-term Okta practices. Embedded in our Okta culture, we champion conscious leadership, high self-awareness, active empathy, and radical accountability. We focus on the whole human—fostering transparent relationships with our partners while enabling high-velocity growth. Role Overview We are seeking a Global Partner Sales Desk Specialist who brings an outward mindset and strong operational rigour to our partner-led deal flow. Reporting to the Manager of Global Partner Operations, you will be the connective tissue between external partners and internal stakeholders—leading Deal Registration qualification, streamlining quoter-to-order workflows, and driving data integrity across systems. The ideal candidate is a self-aware communicator who thrives in a dynamic environment, embraces continuous learning, and takes pride in elevating both partner and team performance. Location & Structure: Hybrid role with cross-regional timezone support (rotational shifts). Reports to: Manager, Global Partner Operations Key Responsibilities Empathy-Led Deal Registration Management: Review and validate Deal Registrations (DR) with speed and precision, ensuring program compliance while actively removing friction for partners. Serve as an approachable guide to troubles
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources. About the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy. Expectations/ Requirements : 1. Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business. 2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business. 3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices. 4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams. 5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging. 6. Understand the business and its cha
Category: Home furnishing Roles and Responsibilities Role: Work closely with Category Manager to drive the business in the relevant category with focus on growth and increasing the market share. Manage relationships with brand partners & establish Myntra as the preferred destination for customers as well as brand partners. Responsibilities: Intake / OTB management - Monitor inventory situation & plan inwards based on the DOH plan & plan timely RTVs Selection – making season level buy plans / assortment plans, based on past performance & growth / revenue targets to ensure that the category is well represented Review style level performance based on metrics such as ROS, Sell thru, RPI, RGM Category visibility planning & interventions – planning banners for respective brands and raising banner requests on time Identify gaps in product offerings & subsequently introduce / onboard new brands / categories Managing pricing (SOR / OR) – follow up with brands on securing timely discounts and updating the same, control pricing internally as per planned GM / RGM. Working closely on OR discounting based on profitability requirements Be an effective bridge between brands & internal teams for all communications Operational excellence: Should have prior experience or enough knowledge & confidence to manage merchandising operations, inbound planning, cataloguing & discount monitoring Qualifications & Experience Graduate from NIFT or other reputed institution 3-4 Years of relevant experience in Apparel buying / planning / merchandising Understanding of planning & Inventory management (Understanding of E-comm will help) Willingness to learn, innovate, take initiatives Strong MS Excel skills & understanding of data analytics Customer centric, creative & analytical problem-solving mindset Ability to work as part of a team & collaborate with others Should be good at multitasking & tim
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