Revenue Operations Analyst in India

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: As a Supervisor, you will lead a high-performing team that sources, qualifies, and enriches leads to accelerate supply growth in priority geographies and markets. Blending inspirational people leadership with program-management rigor, you will: Maintain a healthy, predictable pipeline of qualified leads Optimize tooling, processes, and KPIs to improve velocity and conversion Surface actionable insights that shape go-to-market and product strategies Foster a culture of inclusion, learning, and operational excellence Your leadership will directly expand Airbnb’s supply and unlock new revenue streams for the business. A Typical Day: A typical day for a Supervisor in a Lead Generation team at Airbnb blends hands-on operational management with program-level thinking to drive supply growth across markets. The role is not limited to tracking daily output. It involves continuously diagnosing performance, improving lead quality, optimizing processes, and aligning with cross-functional stakeholders to ensure that generated leads translate into high-quality hosts on the platform. You are expected to operate both at the execution layer (managing operational metrics) and at a strategic level (building scalable systems, improving conversion funnels, and supporting broader supply growth goals). Review daily per

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

Lead Revenue Assurance lead and oversee the end-to-end revenue assurance process across multiple business entities by ensuring seamless coordination with senior stakeholders, driving adherence to KPIs, SLAs, and KRAs, resolving systemic issues, and leading continuous process improvement across teams. The role requires strategic oversight of revenue assurance activities, team performance monitoring through team leads, and high-level stakeholder engagement with operations and finance leadership. Source: Adani Group | Job ID: 41519

Site Toll Operations Executive (Roads) manages toll operations with a focus on quality assurance and traffic flow optimization. Executes strategies to enhance operational efficiency, resolve user complaints, and ensure compliance. Provides technical support, conducts surveys, and prepares reports to maintain high standards of service and revenue integrity. Source: Adani Group | Job ID: 55025

Site Toll Operations Executive (Roads) manages toll operations with a focus on quality assurance and traffic flow optimization. Executes strategies to enhance operational efficiency, resolve user complaints, and ensure compliance. Provides technical support, conducts surveys, and prepares reports to maintain high standards of service and revenue integrity. Source: Adani Group | Job ID: 49620

The Incharge - Project Sales is responsible for managing the entire site operations and driving revenue generation according to the Annual Operating Plan (AOP) numbers defined for each project head. This role involves aligning the team with organizational goals, ensuring that sales targets are met, and establishing new business verticals. The Incharge will liaise with stakeholders, manage channel partner relationships, and oversee site execution to ensure smooth operations and timely project delivery. Source: Adani Group | Job ID: 55921

Sales - Pranaam role is responsible to drive the growth and excellence of Pranaam Services at a large airportby achieving revenue targets through strategic partnerships and business development initiatives. The role aims to ensure an exceptional customer experience by managing service delivery, optimizing operations, and maintaining quality standards. Additionally, the role is responsible for building strong stakeholder relationships, ensuring compliance, handling crises efficiently, and fostering team development to uphold a culture of continuous improvement and service excellence. Source: Adani Group | Job ID: 47724

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Recruiting Coordinator will play a critical role in facilitating complex, high-touch recruitment processes, serving as a pillar of support for our global talent acquisition efforts. Beyond managing day-to-day coordination, the ideal candidate will operate with a high degree of judgment and nuance, leading complex scheduling logistics, and partnering cross-functionally to optimize our operations. The ideal candidate will have excellent communication skills, be proficient in managing multiple tasks simultaneously, and demonstrate a strong ability to collaborate across diverse internal and external networks. WHAT YOU'LL DO... Own and manage complex interview scheduling process, acting as the central point of coordination for standard, high-volume, and executive-level loops, including multi-location and international panels. Navigate global logistics independently, proactively anticipating and resolving pitfalls such as time-zone mismatches, visa/travel conflicts, or last-minute interviewer no-shows with minimal disruption. Draft and extend offer letters and new hire paperwork, ensuring absolute accuracy, data privacy compliance within the ATS, and a seamless transition to onboarding. Drive process optimization by partnering with Recruiting Ops, HR, and IT to identify process gaps and implement scalable improvements that enhance the candidate experience. Author and refine team documentation, developing SOPs, scheduling tem

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. What you’ll do You will manage a team of Seller Systems Operations Associates in a player-coach capacity. You’ll be accountable for your team’s operational performance, development, and engagement, while working closely with global operations specialists, business process owners, and cross-functional partners to improve workflows and user experiences. Responsibilities Lead the day-to-day operational performance of a team of Associates, including quality, productivity, service-level, and other team goals. Set clear expectations, priorities, and performance goals for individuals and the team. Manage team capacity, scheduling, and work allocation to ensure critical workflows are covered and work is completed accurately and on time. Coach Associates on troubleshooting, process knowledge, communication, and sound judgment in resol

The purpose of the role is to drive new business growth in Adani’s business across the Freight Operations - Bulk & ODC segment. The Vertical Sales Manager will ensure the accomplishment of the sales targets and drive the product sales expertise to optimize team results. The role will be accountable for sales strategy, sales processes and achieving sales revenue targets across sales channels and will be responsible for business development strategy & planning which includes identifying, evaluating and negotiating new sales and market growth opportunities. Source: Adani Group | Job ID: 48014

The Sales Executive/Manager for the CFS business is responsible for driving volume, revenue, and market share by acquiring new customers and maintaining strong relationships with freight forwarders, CHAs (Custom House Agents), shipping lines, NVOCCs, and import/export customers. The role focuses on promoting CFS services, understanding customer requirements, negotiating commercial terms, and coordinating with operations to ensure seamless service delivery. Source: Adani Group | Job ID: 47227

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an experienced program manager to lead a high-visibility strategic initiative spanning across the tech ecosystem. Reporting to the Head of Business Operations, India, you will establish and run these programs to deliver local value and global visibility. WHAT YOU'LL DO 1. Build and scale the Everpure’s first Startup Engagement Initiative: Operationalize the initiative by collaborating across VCs and startup incubators Imagine and develop offerings to accelerate growth and adoption and innovate avenues for co-development Collaborate with Everpure’s Corporate VC team to identify partnership, investment, or acquisition opportunities. Lead founder relations, launch events, community programming, and all PR/comms related to these initiatives. 2. Run Customer Collaboration hub Operationalize a platform for global customer connects with Everpure’s product organization Own the engagement, including in-person forums, virtual progress check-ins, platform-topic sessions, roundtables, and targeted use-case deep dives. Drive for high quality results by coordinating structured pre-work with account teams and internal stakeholders to tailor agendas to customer priorities and business context. Manage membership commitments, renewal reviews, program-health reporting, privacy and transcription consent, and other operating controls. WHAT YOU BRING You are a highly self motivated individual with excep

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking a highly technical Lead Release Engineer with a strong engineering foundation to lead the end-to-end release lifecycle of our storage products. You will serve as the bridge between Development, QA, and Product Management — ensuring that complex storage stacks are delivered with high quality and predictable cadences. Unlike traditional project-based release management, this role demands deep hands-on expertise across CI/CD orchestration, codeline management, system-level triaging, fleet operations, and the engineering rigor required for data-critical products. You will own the health of our release pipelines, lead triage war rooms, drive automation initiatives, and participate in on-call rotations to keep CI and test-orchestration infrastructure running reliably. You will also build developer-facing tooling, manage HW test fleet operations, and maintain high-quality integration workflows across our code lines. WHAT YOU'LL DO Release Orchestration: Own the end-to-end release process for storage software and firmware, from development to GA (General Availability). CI/CD Leadership: Design and build optimized pipelines and tools to scale code management and merge operations. Work closely with systems such as Jenkins, test frameworks, Premerge, Orchestrator, and related developer productivity tooling to keep the codeline healthy and actionable. Technical Triaging: Act as the primary technical poin