BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel customer care officer, also known as a customer service officer, is a key role in a business that acts as the primary point of contact between the company and its customers. Their responsibilities include: Handling inquiries: Responding to customer questions and concerns by phone, email, or other channels Resolving complaints: Addressing customer complaints and ensuring they are resolved Improving customer experience: Ensuring customers have a positive experience with the company's products or services Staying current: Keeping up with the company's products and services Participating in team meetings: Improving communication methods with the team Following up: Checking in with customers to ensure they are still satisfied with their purchases Promoting products and services: Sharing information about additional products or services that might benefit customers
Jobs in India
Sales Incentives Manager in India
467 active opportunities · Updated October 2026
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Explore current sales incentives manager jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
DR ASHWANI KUMAR VIJ : Have been retained by a Professionally managed FMCG Group to select 1 : Trade Marketing Manager. Job Description / Profile : - Would implement Trade Marketing Strategy to achieve defined business objectives across all the Product categories -Would be responsible for New Product launches and achieve Sales Budget. -Must Possess excellent Data / Business Analytics and Customer Relationship Skills. Qualification : MBA in Marketing from Premium Institute. Experience Desired : 10-12 Years Age Desired : Below 35 Years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :
WBC is Hiring Tally cum Telecalling Executive Ready to take your career to the next level? Join the WBC family and grow with us! Required Skills: Software Sales Customer Support Follow-up Marketing Activities Lead Generation & Customer Relationship Management Willingness to Travel Location: Karaikudi Work Type: Full-time Experience: 0 to 2 Years Preferred Candidate: Male Preferred Industry: Banking Sector / Software Sales Apply Now: Send your updated resume to For More Information: 99439 77818 #WBC #Hiring #CustomerSupportExecutive #SoftwareSales #CustomerSupport #Marketing #LeadGeneration #BankingSector #Karaikudi #Freshers #Experienced #ImmediateHiring
Customer data: Gathering customer details, such as names, addresses, and phone numbers Customer relationships: Building and maintaining positive relationships with customers and prospects Record keeping: Maintaining accurate records of customer interactions in a database Sales pitches: Delivering and adjusting sales pitches based on the customer Market trends: Staying up to date with market trends to better serve customers Customer feedback: Collecting data on customer feedback and relaying it to relevant divisions Customer retention: Retaining customers who are dissatisfied with products or services CRM software: Using CRM software to manage customer interactions
inbound telecaller's job description includes: Customer service: Answering customer calls, addressing inquiries and complaints, and providing exceptional service Sales: Generating sales by upselling and cross-selling, and meeting or exceeding sales targets Product information: Providing information on products and services, including features, bene fits, and pricing Customer data: Gathering customer details, such as names, addresses, and phone numbers Customer relationships: Building and maintaining positive relationships with customers and prospects Record keeping: Maintaining accurate records of customer interactions in a database Sales pitches: Delivering and adjusting sales pitches based on the customer
Collaborate with other teams They collaborate with other teams, such as technical support, sales, or product development, to resolve customer issues. Coach and train They coach and train their team to be successful agents. Identify customer service channels They identify customer service channels and solutions for managing customer concerns. Some skills that are important for customer support executives include: Communication skills Problem-solving skills Empathy Technical proficiency Time management Patience Adaptability Attention to detail
Key Responsibilities: .Connect with interested students and parents .Understand learning goals and career interests .Validate leads and assess admission readiness .Share basic course information .Maintain call records and lead status updates .Coordinate with the counseling/sales team .Pass qualified leads for further counseling. What We’re Looking For: • Confident communication skills • Active listening ability • Logical thinking and problem-solving • Positive attitude and willingness to learn • Basic computer knowledge
telecalling executive, also known as a telecaller, telemarketing executive, or telesales representative, is a company representative who makes phone calls to potential or existing customers to generate sales or leads. Their responsibilities include: Making outbound calls to potential and existing customers Explaining company products and services Maintaining daily call records Submitting daily progress reports Meeting and exceeding sales targets Staying updated with market trends Identifying customer needs Developing and maintaining business relationships with customers Booking appointments for the field sales team
inbound telecaller's job description includes: Customer service: Answering customer calls, addressing inquiries and complaints, and providing exceptional service Sales: Generating sales by upselling and cross-selling, and meeting or exceeding sales targets Product information: Providing information on products and services, including features, benefits, and pricing
Gather customer feedback They gather and analyze customer feedback to help improve products and services. Build relationships They strive to maintain a positive relationship between the customer and the business. Collaborate with other teams They collaborate with other teams, such as technical support, sales, or product development, to resolve customer issues. Coach and train They coach and train their team to be successful agents.
To plan, execute, and monitor BTL marketing initiatives aimed at enhancing passenger engagement, increasing retail and F&B sales, improving commercial area footfall, and strengthening the airport's brand presence through on-ground activations, events, promotions, and stakeholder collaborations. Source: Adani Group | Job ID: 54907
To support pricing and procurement activities within the freight forwarding function by preparing accurate and competitive quotations, coordinating with carriers and vendors to secure optimal rates, maintaining updated rate databases, and collaborating with sales and operations teams to ensure commercially viable and operationally feasible solutions. Source: Adani Group | Job ID: 53090
The purpose of the role is to drive new business growth in Adani’s business across the Solar, Manufacturing & Industrial segment. The Vertical Sales Manager will ensure the accomplishment of the sales targets and drive the product sales expertise to optimize team results. The role will be accountable for sales strategy, sales processes and achieving sales revenue targets across sales channels and will be responsible for business development strategy & planning which includes identifying, evaluating and negotiating new sales and market growth opportunities. Source: Adani Group | Job ID: 40508
The purpose of the role is to drive new business growth in Adani’s business across the Chemicals & Poly segments. The Vertical Sales Manager will ensure the accomplishment of the sales targets and drive the product sales expertise to optimize team results. The role will be accountable for sales strategy, sales processes and achieving sales revenue targets across sales channels and will be responsible for business development strategy & planning which includes identifying, evaluating and negotiating new sales and market growth opportunities. Source: Adani Group | Job ID: 40512
The purpose of the role is to drive new business growth in Adani’s business across the Freight Operations - Bulk & ODC segment. The Vertical Sales Manager will ensure the accomplishment of the sales targets and drive the product sales expertise to optimize team results. The role will be accountable for sales strategy, sales processes and achieving sales revenue targets across sales channels and will be responsible for business development strategy & planning which includes identifying, evaluating and negotiating new sales and market growth opportunities. Source: Adani Group | Job ID: 48014
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