Salesforce Engineer in India

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Business Analyst (International Sales) About Decipher Zone Technologies Decipher Zone Technologies is a leading software development and IT consulting company delivering innovative digital solutions to clients worldwide. We specialize in Web & Mobile App Development, AI/ML, Cloud Solutions, DevOps, UI/UX Design, Enterprise Software, and Custom Software Development. With a commitment to innovation, quality, and customer satisfaction, we help businesses transform ideas into scalable technology solutions. We are looking for a dynamic and results-driven Business Analyst (International Sales) to expand our global client base by identifying business opportunities and generating software development projects from international markets. Job Summary We are seeking a motivated Business Analyst who can generate international business opportunities and bring software development projects from clients across the USA, Canada, UK, Europe, Australia, the Middle East, and other global markets. The ideal candidate should have experience in lead generation, client communication, proposal writing, negotiation, and closing deals for IT services. This is a commission-based opportunity, offering attractive incentives based on successful project closures. Key Responsibilities Identify and generate new business opportunities from international markets. Find potential clients through LinkedIn, Upwork, Fiverr, Freelancer, Clutch, email campaigns, networking, and other lead generation platforms. Build and maintain strong relationships with international clients. Understand client requirements and recommend suitable IT solutions. Prepare proposals, quotations, and project estimates in coordination with the technical team. Conduct discovery calls, online meetings, and presentations with prospective clients. Negotiate contracts, pricing, and project scope. Coordinate with project managers and technical teams to ensure smooth project handover. Follow up with leads and maintain long-term client rel

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are looking for a Senior Salesforce Product Analyst to join the TDI team and help scale our internal systems with a focus on security and reliability. You will leverage your deep knowledge of CPQ and Sales Cloud, covering everything from provisioning to case management, to partner with GTM teams and uncover data-driven efficiencies. In this role, your work will bridge the gap between business needs and technical solutions to drive operational success. Key Responsibilities: Requirements Gathering and Analysis: Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories. Conduct thorough analysis of existing proc

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Business Intelligence Analyst, you will partner with business stakeholders and functional teams to turn metrics into clear BI requirements, dashboards, and reports — with AI woven into every part of the workflow, from requirement gathering to dashboard build to automation. WHAT YOU'LL DO Partner with Business Stakeholders and Functional Teams — Work across teams to understand metrics and document clear business requirements for BI analyses, reports, and dashboards. Use AI tools (e.g., Claude, ChatGPT, Copilot) to speed up requirement gathering, summarize stakeholder inputs, and draft documentation. Ensure solutions address stakeholder needs while maintaining strong alignment with organizational priorities. Design Interactive Data Visualizations, AI-Enhanced — Build interactive, visually impactful dashboards using Tableau, enhanced with AI-powered insights (trend detection, anomaly flags, natural language summaries). Efficiently source, structure, and process large datasets using Snowflake / Snowflake Cortex, using AI/scripting to speed up data prep. Design dashboards that surface AI-generated insights alongside standard metrics, enabling stakeholders to make data-driven decisions. Drive BI Process Automation with AI — Automate and scale BI workflows using Python, SQL, and AI-assisted coding tools (e.g., Copilot, Claude Code) to write, debug, and optimize scripts faster. Explore agentic workflows to reduce man

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE As the Director – Member Engagement Marketing (India), you will lead the strategy and execution of lifecycle, CRM, and engagement marketing initiatives that directly drive revenue and product adoption for Tide's India Business. You will work at the intersection of product, data, growth, and customer success to ensure every member interaction is personalised, impactful, and revenue-generating — while building and leading a high-performing, on-the-ground India team. You'll bring a test-and-learn, data-driven approach to member marketing, partnering closely with the SVP of Member Engagement Marketing, Product, and Data & Analytics teams to build deep relationships with existing members that increase usage, cross

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our mission Healthcare is too hard. At Zocdoc, we work every day to make it easier for patients to get the care they need. As Senior Administrator, Financial Systems & Automation, you’ll help ensure that the systems supporting Zocdoc’s financial operations are reliable, secure, scalable, and easy to use. You’ll own the Finance Applications service experience from intake through resolution, serve as a hands-on NetSuite expert, and help improve the connected tools and processes that Finance and Accounting rely on every day. This role is a strong fit for someone who enjoys solving practical systems problems, improving how work gets done, and taking ownership from the first request through the final outcome. You’ll enjoy this role if you are Energised by owning a system, service queue, or project from beginning to end Comfortable making thoughtful decisions when requirements are incomplete or priorities change Motivated by turning ambiguous problems into clear next steps Someone stakeholders trust for NetSuite guidance, issue resolution, and proce

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: As an Enterprise Support Associate, you will own the end-to-end support experience for a portfolio of healthcare providers. You will ensure providers receive maximum value from Zocdoc’s products and services by resolving their queries, optimizing their profiles, and proactively identifying opportunities for improvement. You will be the primary point of contact for support cases, collaborating with cross-functional teams to deliver a seamless provider experience. Your Day to Day Is… Manage and resolve provider support cases via email and phone, ensuring timely and high-quality responses Own the full lifecycle of support cases in Salesforce, including triage, status updates, documentation, and closure Proactively identify and address provider needs, recommending solutions and improvements Escalate complex issues to the appropriate internal teams (EOP, ECSM, AE, IS) and follow up to ensure resolution Collaborate with Enterprise Onboarding Partners, Client Success Managers, and Account Executives to delive

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission: The Marketing Operations team supports marketing functions across the organization. You’ll play a critical role in helping to grow our lifecycle marketing program. Your work will play an integral part in driving provider acquisition, engagement and retention via thoughtful, tailored experiences by leading execution and reporting across email marketing campaigns. You’ll enjoy this role if you are… ● A confident and adaptive learner ● Loves getting into the details and takes pride in making sure every email looks perfect and functions flawlessly ● Enjoys working behind the scenes to bring marketing campaigns to life and collaborating with cross-functional teams to make it all happen ● Finds satisfaction in process, organization, and using marketing automation tools to turn ideas into polished, on-brand experiences ● Energized by working on projects that are in development, presenting new angles that require fresh approaches ● Meticulous (great att

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

Principal NetSuite Consultant | Non-Profit As a Principal NetSuite Consultant at Plative, you will be the senior functional authority for our nonprofit customer portfolio, including community foundations, food banks, and First Nations organizations. You will lead complex ERP transformations end to end, from executive discovery through go-live, and mentor consultants across the team. You will advise customer stakeholders on nonprofit finance and program processes, and partner with sales on pre-sales scoping and solution architecture. Key Responsibilities Lead executive-level discovery sessions and map fund accounting, grant management, and donor management requirements to recommended NetSuite configurations. Own the full project lifecycle for complex NetSuite implementations: solution design, configuration, and go-live readiness. Act as the senior subject matter expert for nonprofit finance: fund accounting, grant budgeting and reporting, restricted/unrestricted revenue, and multi-funder allocations. Guide program and grant workflows specific to community foundations, food banks, and First Nations/Indigenous organizations. Mentor senior consultants and analysts, and review their solution designs and configuration work across the portfolio. Partner with sales and account teams on pre-sales scoping, technical discovery, and SOW development. Identify project risks and technical constraints early, and work with delivery leadership to resolve them. Maintain executive-level customer relationships, and identify opportunities for platform optimization and expansion. Build reusable delivery assets, including blueprints and templates, for nonprofit engagements. Basic Qualifications 7+ years of experience implementing and configuring NetSuite ERP, with a focus on Nonprofit organizations, at least one full cycle implementation of NFP organization. Strong expertise in fund accounting, grant management, and restricted/unrestricted revenue recognition. Deep understanding of nonprof

Senior NetSuite Consultant | Non-Profit As a Senior NetSuite Consultant at Plative, you will advise and implement NetSuite solutions for our nonprofit customers, including community foundations, food banks, and First Nations organizations. You will use deep knowledge of NetSuite's nonprofit capabilities and common sector integrations to guide customers through discovery, design, and delivery. Plative moves fast, so you will work on multiple projects at once, from inception to completion. Responsibilities Lead discovery sessions to map fund accounting, grant management, and donor management requirements to NetSuite configurations. Manage and deliver complex NetSuite implementation projects, including solution design and project management. Configure restricted and unrestricted fund tracking, grant budgeting, and revenue recognition for donations and grants. Guide customers through NetSuite for Nonprofits setup and leading sector practices. Delegate tasks to analysts and guide their work to ensure high-quality deliverables. Flag project limitations and issues early, and work with senior consultants and architects to resolve them. Prepare design documentation and present configuration recommendations to customers. Communicate delivery risks, including budget, schedule, and scope, to project managers and lead consultants. Guide testing approaches for internal QA and customer UAT. Advise customers on leading practices for board and funder reporting. Basic Qualifications Bachelor's degree in a relevant field, or equivalent experience. 5+ years of experience implementing NetSuite, with a focus on Nonprofit organizations and at least one full cycle implementation with a Nonprofit. Strong understanding of fund accounting, grant management, and restricted/unrestricted fund tracking. Strong communication and presentation skills for working with customers and team members. Ability to work independently and as part of a team. Proficient in spreadsheet-level data transformations.

NetSuite Consultant at Plative, you support SaaS customers through NetSuite ERP implementations and platform optimizations. You configure and deliver scalable solutions for subscription-based businesses, working alongside senior consultants and project managers. This role requires close collaboration with customer stakeholders, project managers, developers, and cross-functional teams. You'll contribute across the project lifecycle, from discovery through deployment and post-implementation support, on one or more customer engagements at a time. Key Responsibilities Customer Collaboration Support NetSuite engagements for SaaS and subscription-based organizations Participate in discovery sessions and workshops to understand business processes and requirements Apply best practices for subscription billing, revenue recognition, and services delivery Build strong working relationships with customer stakeholders Solution Design & Business Analysis Translate business requirements into NetSuite configurations Document functional specifications, process flows, and solution details Support demonstrations, process walkthroughs, and end-user training NetSuite Implementation & Delivery Configure and customize NetSuite modules, including: Financials Suite Billing Advanced Revenue Management Suite Projects (PSA) Multi-Book Accounting Support delivery across one or more customer engagements Execute testing activities, User Acceptance Testing (UAT), and go-live readiness Work with technical teams to deploy customizations, workflows, and automation Integrations & Data Migration Support integrations between NetSuite and external platforms, including Salesforce, HubSpot, and Avalara Contribute to data migration planning, validation, and reconciliation Work with developers on custom integrations Required Qualifications 3-5 years of experience implementing and configuring NetSuite ERP solutions Working knowledge of: SuiteBilling ASC 606 Revenue Recognition Advanced Revenue Man

As a Senior NetSuite Consultant at Plative, you will act as a strategic advisor, implementing sophisticated NetSuite solutions for our portfolio of clients. While technical knowledge (scripting/workflows) is a "nice-to-have," your true value lies in your ability to bridge the gap between complex business processes and accounting principles. Candidates for this role should possess deep knowledge of NetSuite’s capabilities in the high-tech and professional services space and high-level knowledge of common industry specific integrations. Plative is a fast-paced, agile environment. You will manage end-to-end delivery for multiple clients simultaneously, ensuring that every configuration, from general ledger to advanced revenue recognition, aligns with industry best practices (SaaS and Professional Services). Key Responsibilities Lead sessions with team members and clients to uncover business requirements and map out complex accounting processes. Configure and customize NetSuite instances with a focus on high-level modules including Suite Billing, ARM, and Multi-book. Create detailed functional and technical requirement documents that serve as the blueprint for client success. Manage the full project lifecycle, from initial inception through data migration, system integrations, and UAT (User Acceptance Testing). Develop and contribute to data migration and system integrations. Work closely with developers to deploy custom solutions and report directly to a Delivery Manager within a cross-functional team of BAs and PMs. Maintain ongoing business relationships, ensuring client satisfaction and identifying growth opportunities. Basic Qualifications 5+ years of experience implementing and configuring NetSuite ERP. Proven experience in a service-based/consulting environment. We are looking for advisors who have worked with external clients, rather than internal-only administrators. Strong understanding of accounting principles is required. You must be comfortable discussing A

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the team: The Customer Operations team is at the heart of Forma.ai's mission. This team has a direct impact on the growth of Forma.ai. They are results-driven and solutions-minded. The Customer Operations team works closely with our customers, helping them to understand and take advantage of all the features Forma.ai offers and ensuring that they get the most value from the platform. What you'll be doing: Reporting & Dashboarding Design, maintain, and enhance dashboards in BI tools (e.g., Looker Studio, Salesforce/HubSpot reports) to monitor marketing campaign performance, sales pipeline health, lead flow, and conversion metrics Automate recurring reports and implement self-serve analytics capabilities for GTM teams Data Analysis & Insights Analyze funnel performance from top-of-funnel marketing campaigns to bottom-of-funnel sales outcomes Provide regular insights into key KPI s like campaign ROI, customer acquisition cost (CAC), and attribution across channels Support A/B testing initiatives, sales activity analysis, and segmentation strategies Scripting & Automation Write Python and SQL scripts to extract, clean, and structure data from external sources (e.g., job boards, press releases, M&A feeds, web scraping APIs ) Build automated enrichment pipelines to augment CRM and marketing data with third-party insights (e.g., firmographics, hiring activity, technology stack, fun

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . About the Role The Professional Services Consultant is a hybrid role based out of our Pune offie location. The role works across four areas of PS work, depending on where demand is highest in a given week: helping prospects get value from their free trial, supporting implementation and onboarding, hands-on technical consulting work across integrations and data migrations, and delivering managed admin services to our client bas