Senior Client Success Manager in India

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . Location: This is a hybrid role based out of our Gurugram office. To balance collaboration and flexibility, we work from the office 3 days a week (Tuesday - Thursday) and from home the remaining days (Monday & Friday). The Role: As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading developer-tooling for AI-native product portfolio , working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You’ll be a key decision-maker in shaping product direction from new concepts to aligning pricing packaging, partners approach, and will mentor and guide other product managers. Responsibilities: Product Vision & Strategy: Define and communicate the product vision and long-term strategy to stakeholders and team members. Lead market and competitive analysis to identify opportunities for innovation and growth. Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction. Be able to lead overall ROI analysis for new product initiatives including pricing and packaging Experience working with partners and 3rd party developer ecosystem Product Roadmap Ownership: Develop and manage the product roadmap, balanci

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior Data Scientist, you will build and own machine learning models that power core prediction problems across the FourKites platform — including ETA/ATA forecasting and message-based status extraction. You will work end-to-end, from data pipeline to production deployment and monitoring, turning noisy real-world logistics data into models that run at scale and directly move the needle on customer outcomes. You will work closely with product, engineering, and operations teams, hands-on building and shipping models yourself while also guiding the technical direction of other data scientists on the team. What you'll be doing: Design, build, and productionize ML models for problems like ETA/ATA prediction, using regression, classification, and time-series forecasting techniques Develop NLP/LLM-based extraction pipelines for message-based ETA and status updates (text extraction, entity recognition) Own models end-to-end: data pipeline → training → deployment → monitoring → retraining Work with noisy, real-world logistics and supply chain data (GPS pings, check calls, carrier data) rather than clean, pre-processed datasets Diagnose gaps between offline evaluation performance and live production accuracy, and drive fixes Build and maintain automated training/retraining pipelines using orchestration tools such as Airflow Set up and maintain model monitoring and observability (e.g., Grafana) to catch drift and degradation proactively Replace manual or rule-based processes with ML-driven automation (e.g., automating manual check calls) Translate model performance improvements into busin

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior AI Engineer, you'll join a 10-person team focused on data integrations (shippers and carriers moving in and out of the FourKites ecosystem) and our active AI agent workstreams — including a support automation agent handling 60-70% of customer tickets, a voice agent that calls carriers to gather and update information, and an end-to-end carrier onboarding agent (email + voice). You'll work on features end to end (~75-80% backend, ~20-25% frontend) using Python, Java/GoLang, agentic frameworks like LangGraph, React, Redis and PostgreSQL. You'll develop products that change the logistics landscape for some of the biggest corporations in the world, and work closely with our US team and customers to shape the future of the industry. What you’ll be doing: Design, build, and productionize AI agents/workflows (e.g., support automation, voice, and onboarding agents) using agentic frameworks such as LangGraph Develop, test, and maintain backend applications in Python and Java or GoLang Write clean, efficient, and well-documented code across the full SDLC — development, QA, and release Design and implement data models and database schemas Collaborate with the frontend team to integrate the backend with the user interface Perform code reviews and ensure code quality standards are met Troubleshoot and debug applications, including AI agent workflows in production Work with the DevOps team to deploy and manage applications in production (Kubernetes) Continuously learn and stay up to date with new technologies and industry trends, particularly in the AI/agentic space About the team: Our

Overview: Guidepoint's Engineering team thrives on delivering innovative technology solutions that accelerate revenue growth, reduce costs and increase efficiency and productivity. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to create new products and improve existing platforms to optimize the seamless delivery of our services. This is a hybrid position based in Pune. What You’ll Do: Design, build, and maintain a test automation framework. Automate test cases and design, develop, and execute reusable and maintainable automated scripts. Analyze issues related to automated and/or load testing, research and propose solutions, and add, modify, or enhance previously recorded automated scripts. Analyze test results and determine root causes of issues. Determine severity and scope of issues to guide prioritization for resolution. Provide regular software defect tracking and regression updates and present status and technical reports as required. Assist in planning, developing, and delivering training related to automated test tools and frameworks. Review, establish, and maintain thorough documentation, templates, and process improvements and communicate technical issues to engineering leadership and business stakeholders. Work closely with other engineering team members and departments on technical issues and updates. Keep abreast of technology trends and advancements within areas of specialization and incorporate improvements into the overall testing process. What You Have: 7+ years of experience in QA Automation engineering is a must. Experience with writing test scripts from scratch for manual testing Strong experience in automated testing practices and tools — Playwright/Selenium/Cypress/Any Othe

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

Overview: The role is responsible for managing and supporting the operations of Global Network Engineering in a hybrid/cloud environment and provides senior-level expertise to the network engineering team. We're looking for an expert in on-premises networking, cloud infrastructure networking (Azure/AWS), and telecommunications (VOIP) in global environments, with knowledge and focus on zero-trust networking methodologies. This position requires off-hours on-call availability. This is a remote position with a 3 PM - 12 AM Shift. Candidates may need to visit the Mumbai office as and when needed in the general shift. What You'll Do: Manage physical network management and support covering Guidepoint offices, including, but not limited to, firewalls, routers, switches, etc. Responsible for managing the Enterprise WiFi Operations ZScaler Network management Monitor global traffic latency, issues, and application performance Update and design next-generation network models Network detection and response Intrusion detection and prevention technologies Azure Cloud Traffic integrating with On-prem traffic Azure Web Security CASB models and methodologies What You Have: 8+ years of experience with core networking in an enterprise environment, ideally global network design and security methodologies. 5+ years of working experience with advanced Azure cloud networking technologies. Must have substantial experience with managing WiFi Operations. CCNP Certified or equivalent experience 3+ years of hands-on experience, preferably with Sonic-wall/Netgear. Solid engineering knowledge of routing, switching (VLANs), Azure networking, firewalls, and traffic management. Update network security based on VNETs and Subnets, with traffic monitoring, etc. Knowledgeable in Azure Application Gateways, Front Door, and other security tools. Nice to have: Must know telecommunication technologies (VOIP, SIP Trunking, Microsoft Teams) Network security experience (vulnerability manage

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Senior Backend Java Developer Position Summary TEGNA is looking for an experienced Senior Backend Java Developer to join our highly collaborative and agile engineering team. This role is ideal for someone who enjoys solving complex technical challenges and building scalable backend platforms in high-performance environments. You will work on designing and developing cloud-native applications and distributed systems while collaborating across engineering teams to deliver reliable and innovative solutions. What You’ll Do • Design, develop, and implement scalable backend services using Java, Spring Boot, and AWS. • Build and optimize microservices-based architectures to support high-performance applications. • Develop reliable and scalable solutions for distributed systems operating in high-traffic environments. • Partner with cross-functional teams to understand requirements and deliver quality solutions. • Improve application performance, resiliency, scalability, and system reliability. • Participate in code reviews and contribute to engineering best practices and quality standards. • Drive continuous improvements through emerging technologies and modern development practices. • Support cloud deployment, monitoring, and operational excellence initiatives. What You’ll Bring • Bachelor’s or master’s degree in computer science, Software Engineering, or

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop control‑plane and system services for a firewall platform, operating above the networking dataplane (OSI Layer 3+). Build and maintain management interfaces and APIs , including configuration frameworks, CLI, secure access (SSH), logging, and diagnostics. Implement security services such as authentication (SAML), guest access, SSL/TLS handling, and certificate lifecycle management . Develop embedded services for content filtering , including URL categorization, reputation, and rating systems, along with SNMP/telemetry support. Lead efforts in licensing systems , vulnerability remediation, and secure architecture in collaboration with cross‑functional teams. Requirements: 8+ years of experience in C/C++ systems development for embedded platforms, security appliances, or network operating systems. Strong hands‑on expertise with configuration frameworks, service APIs, CLI development, logging systems, and secure remote access (SSH) . Solid understanding of L3–L7 networking and security concepts , including SSL/TLS, au

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implem

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implem

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Senior Software Engineer with deep IPv6 expertise to lead the design, implementation, and hardening of IPv6 capabilities across the Sonicwall firewall firmware stack. As a Principal Engineer, you will be the technical authority for IPv6 feature parity, protocol correctness, and interoperability across SonicWall Next-Generation Firewall (NGFW) platforms. This role is ideal for engineers with hands-on experience delivering IPv6 in high-performance router, switch, or carrier-grade networking products who are looking to apply that expertise in the embedded network security domain. Responsibilities Lead IPv6 Architecture & Feature Delivery — Own end-to-end design and implementation of IPv6 features across the Sonicwall frewall networking stack, including IPv6 routing, interface addressing, DHCPv6, NDP, MLDv2, and IPv6 Policy-Based Routing (PBR). Drive IPv6 Feature Parity — Identify and close gaps between IPv4 and IPv6 feature sets across subsystems — including VPN Tunnel Interfaces, IPsec/IKEv2, SSL-VPN, Syslog, SNMP, and NAT64 — ensuring consistent dual-stack and

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Software Dev Senior Engineer (Dataplane) with deep expertise in High Availability, Fast-Path Packet Processing, and Distributed Systems to architect and optimize the dataplane HA subsystem across SonicWall NGFW hardware and virtual firewalls — driving sub-millisecond session state synchronization, zero-packet-loss failover, and line-rate forwarding for IPsec, SSL-VPN, and TCP/UDP flows at 10G–100G+. Responsibilities Dataplane HA Architecture — Own fast-path HA engine design covering Active/Standby mirroring, Active/Active flow redistribution, and zero-drop VMAC/VIP failover. Stateful Session Mirroring — Build low-overhead dataplane sync for TCP/UDP 5-tuple tables, IPsec SA fast-path, SSL-VPN contexts, and L7 states across HA peers at line rate. Lock-Free Session Tables — Design NUMA-aware, lock-free (RCU/CAS/seqlock) session tables for multi-core pipelines sustaining tens of millions of concurrent sessions at sub-microsecond latency. High-Performance Sync Fabric — Engineer zero-copy ring buffer / DPDK mempool-based sync with prioritized queuing for IPsec/SSL-VPN state

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary We are hiring a Software Dev Engineer to design, build, test, and deploy AI-powered applications. You will work across the full application lifecycle — from architecture and implementation through automated testing, CI/CD deployment, and production monitoring — building features that put large language models and agentic tooling to work inside SonicWall's internal systems. This is a hands-on engineering role for someone with 6–8 years of professional software development experience who is comfortable owning services end to end: writing production-quality code, integrating LLM and agentic APIs, standing up reliable data and retrieval pipelines, and shipping through a disciplined test-and-release process. You will collaborate closely with senior engineers, product stakeholders, and platform teams to turn requirements into dependable, well-tested applications. Key Responsibilities Develop AI applications: Design and build features and services that use LLM and agentic capabilities — prompting, tool/function calling, retrieval-augmented generation (RAG

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview: We are seeking a Senior Director of Software Engineering to lead the architecture, development, and global scale-out of our Security Service Edge (SSE) platform. This role is responsible for building and evolving our cloud-native security platform that delivers comprehensive protection across users, devices, applications, data, and network traffic — spanning branch, hybrid, multi-cloud, and internet environments. The ideal candidate is a seasoned engineering leader with deep expertise in distributed systems, cloud-native architecture, and enterprise security platforms. You will shape the long-term technical strategy, drive execution excellence, and build a high-performing engineering organization in India that supports a globally deployed SaaS platform. Key Responsibilities: • Define and execute the long-term engineering roadmap for the SSE platform aligned with business objectives. • Build, mentor, and scale high-performing engineering teams. • Establish strong architectural governance, engineering best practices, and quality standar