Senior Customer Solutions Architect in India

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales, social, compliance, risk, platforms and partnership & economics. The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing. The Community You Will Join: We are looking for a senior advanced analyst in our India Analytics team who works with the Fraud & Safety Delivery team. The analyst must have functional expertise in building analytical solutions and be a trusted partner to product teams and business leaders, across marketplace teams through providing insig

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. You will be the product manager working closely with the team whose mission is to strengthen and optimize site infrastructure by delivering essential upgrades, resource efficiency, and scalable solutions. You will be responsible for the direction and roadmap of a component of the Appian Cloud data plane that ensures reliable, high-performance operations for all Appian Cloud customer sites. This role is specifically focused on the cloud-native persistence and messaging layer. You will oversee the backend sub-systems—including technologies like S3 and Redis—that power the platform's internal data plane and core services. This component of the software is not directly user-facing but has strong implications on the scalability and reliability requirements our customers expect. What you will be doing: Prioritize and Define: Work on an agile team to prioritize, define, and ensure the success of infrastructure and managed services features for a high-level strategic roadmap. Stakeholder Collaboration: Prioritize what we should build and when by collaborating with stakeholders on product vision and strategy, while taking customer feedback into account. Technical Discussions: Define how infrastructure features will work through close collaboration with engineers in design sessions an

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . Location: This is a hybrid role based out of our Gurugram office. To balance collaboration and flexibility, we work from the office 3 days a week (Tuesday - Thursday) and from home the remaining days (Monday & Friday). The Role: As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading developer-tooling for AI-native product portfolio , working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You’ll be a key decision-maker in shaping product direction from new concepts to aligning pricing packaging, partners approach, and will mentor and guide other product managers. Responsibilities: Product Vision & Strategy: Define and communicate the product vision and long-term strategy to stakeholders and team members. Lead market and competitive analysis to identify opportunities for innovation and growth. Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction. Be able to lead overall ROI analysis for new product initiatives including pricing and packaging Experience working with partners and 3rd party developer ecosystem Product Roadmap Ownership: Develop and manage the product roadmap, balanci

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior UX Researcher Role Located out of: Bengaluru, Karnataka, India The Overview At Okta, we’re building a world where anyone can safely use any technology, and we’re specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our workforce and users but to ask, “what more can we make possible?” As a Senior UX Researcher at Okta India, you will join a globally distributed research and design team, shaping customer experiences across the Access Management ecosystem. Your mission is to secure workforce access right from physical device bootup delivering frictionless, phishing resistant, and passwordless authentication across macOS, Windows,Linux, iOS, and Android platforms. In this role, you will lead end to end research initiatives, translating ambiguous product questions into actionable insights that directly influence long term strategy and near term product decisions across global Engineering, Product, and Design (EPD) teams. Finer Print You will join an AI first team of researchers and designers supported by leadership who fosters high autonomy, deep ownership, and a strong culture of craft. As part of Okta’s centralized Design & Research organization in Bengaluru, you will act as a key research anchor, working closely with cross functional partners in both India and the US to define problems, explore solutions, and drive impact. You

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Team Paytm's Unified Payments Interface (UPI) offering that enables users to make instant bank-to-bank payments directly from their linked bank accounts. About the Role We are looking for an AI Product Manager to lead the development of Agentic AI solutions for Paytm's UPI ecosystem. The role focuses on building intelligent, autonomous AI agents that enhance payment experiences, automate customer support, detect fraud, provide personalized financial insights, and optimize payment success rates. Key Responsibilities -Define product strategy and roadmap for AI-powered UPI experiences. -Build autonomous AI agents for payments, dispute resolution, customer assistance, and transaction recommendations. -Collaborate with Engineering, Data Science, Design, and Risk teams to deliver AI-first products. -Leverage LLMs, AI agents, and workflow automation to improve user engagement and operational efficiency. -Drive experimentation using analytics, customer insights, and A/B testing. -Ensure compliance with NPCI guidelines, privacy, and responsible AI practices. Superpowers/ Skills that will help you succeed in this role: · -3–8 years of Product Management experience in FinTech, Payments, or AI products. -Understanding of UPI, digital payments, and banking ecosystems. -Experience with Generative AI, LLMs, Agentic AI frameworks, and AI product development. -Strong analytical skills with SQL and product analytics tools. -Excellent stakeholder management and execution capabilities. Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average r

About Us: Paytm is India’s leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the team: Paytm Loyalty & Rewards is a B2B engagement and retention platform that enables enterprises to acquire, engage, and retain customers, partners, and employees through data-driven loyalty programs. The team builds and manages end-to-end solutions including loyalty infrastructure (points, cashback, tiers, gamification), a large rewards marketplace (vouchers, travel, merchandise, experiences), and campaign engines (cashback offers, referrals, scratch cards). It also powers incentive programs for sales teams, dealers, and employees, with seamless digital fulfilment via Paytm Wallet, UPI, and vouchers. Serving brands across FMCG, banking, fintech, telecom, and e-commerce, the team helps drive customer lifetime value, repeat engagement, and measurable business outcomes through scalable, tech-led loyalty solutions. About the Role: We are seeking results-driven and relationship-oriented candidates to drive strategic partnerships in the loyalty and rewards ecosystem. The role involves identifying, negotiating, and onboarding brands, merchants, and corporate partners to expand our loyalty program offerings, enhance member engagement, and drive incremental revenue. Key Responsibilities: Partnership & Acquisition Identify and target potential partners across industries (FMCG, retail, travel, e-commerce, BFSI, hospitality, etc.) for loyalty tie-ups. Pitch the value proposition of our loyalty solutions and negotiate win–win partnership agreements. Build multi-sector partner portfolios to enhance member redemption and earning opportunities. Account Management & Relationship Building Manage key partner accounts to e

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Overview SonicWall is looking for a Senior Product Marketing Manager to own go-to-market strategy and execution for our Endpoint Detection and Response (EDR) and Threat Protection product lines, along with other assigned product lines across the SonicWall portfolio. This individual contributor role also drives the success of SonicWall's Technology Alliance Partner Program, ensuring partner value propositions and joint go-to-market plans translate into measurable pipeline and revenue impact. The role also maintains working knowledge of SonicWall SonicSentry, our Managed Security Services (MSS) business, to support consistent messaging and cross-functional alignment where the two offerings intersect. You will develop positioning and messaging, lead product launches, build the sales and channel enablement tools that win deals, and serve as the subject-matter expert who translates complex security technology into clear, compelling, customer-facing value. This role requires deep hands-on execution rather than team management — you will drive results directly, in close partnership with product management, engine

About Us Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role We are looking for a strategic, customer-focused and data-driven Product Manager to own and scale products and experiences for Paytm’s offline merchant ecosystem. The role will be responsible for defining product strategy, identifying customer and business opportunities, building product roadmaps and driving end-to-end execution across the product lifecycle. The candidate will work closely with Engineering, Design, Data, Business, Operations and other cross-functional teams to build products that improve merchant adoption, engagement, productivity and retention. The ideal candidate will combine strong product thinking with analytical ability, customer empathy and execution excellence. This is a high-ownership role that requires the ability to translate complex business problems and merchant needs into simple, scalable and impactful product solutions. Key Responsibilities Own the end-to-end product lifecycle across discovery, ideation, prioritization, development, launch and continuous iteration. Define product vision, strategy and roadmap for key merchant-facing products and journeys within the Offline Merchants / EDC ecosystem. Identify merchant pain points and business opportunities through customer research, product analytics, market insights and stakeholder inputs. Translate customer and business requirements into clear product requirements, user stories, product specifications and actionable roadmaps. Work closely with Engineering, Design, Data Science, Business, Operations and other teams to drive timely and high-quality product execution. Define and track key product metrics across acquis

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements: We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:  Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.  Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.  Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.  Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.  Provide constant feedback to the product team to improve advertising performance and customer experience. Desired Qualifications:  5+ years

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role We’re looking for a Group Product Manager, Customer Acquisition to lead a portfolio of high-impact B2C growth products and develop a team of Product Managers. This leader will partner across Product, Engineering, Marketing, Design, and Analytics to identify meaningful customer and business opportunities, translate them into clear strategies, and deliver measurable improvements in growth, conversion, profitability, and customer lifetime value. This is a hands-on leadership role for someone who can operate at multiple altitudes: setting portfolio direction, coaching PMs, shaping senior-level decisions, and helping teams move quickly from insight to measurable learning. What You’ll Do Set a clear product strategy and portfolio of opportunities across multiple product teams. Lead and mentor 4 Product Managers (2 PMs and 2 SPMs), including hiring, coaching, performance management, career development, and raising the quality of product thinking. Coach PMs on customer discovery, strategic thinking, experimentation, execution, and business impact. Partner with functional leaders to set priorities, allocate resources, and resolve cross-team dependencies and trade-offs. Improve the quality and speed of product decision-making, helping teams move from customer insights to validated learning efficiently. Enable PMs to operate with autonomy while maintaining alignment and accountabilit

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue in India and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Par

About the Role Sigmoid is looking to onboard a Senior Leader to anchor our CPG Supply Chain Analytics practice in Bengaluru. In this role, you will drive strategic initiatives, foster innovation, and provide visionary leadership to our Supply Chain Analytics practice. Roles and Responsibilities Leading and overseeing our Supply Chain Analytics Practice development, setting strategic direction and driving business growth. Develop and execute a comprehensive strategy to expand our presence in the industry practice, identifying market opportunities and driving revenue growth. Collaborate with sales, marketing, and business development teams to develop go-to-market strategies, identify key clients, and drive new business opportunities. Facilitate the development of advanced analytics (AI/ML) and data modeling to optimize decisions. Knowledge Management: Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice-level knowledge management activities to lead and propagate a knowledge management culture within management consulting services. Partner with clients to understand their business challenges and opportunities, providing strategic guidance and innovative solutions. Drive thought leadership initiatives, representing our company at industry events, conferences, and forums. Qualifications Bachelor’s Degree (BE/BTech - CS) from Tier I/II universities like IITs/NITs and MBA from top-tier B-schools (IIM) preferred. 8-12 years of experience in consulting and implementing Data & Analytic solutions for large CPG customers. Direct front-office consulting experience with strategic customer leadership is a must. Strong leadership and management skills, with the ability to inspire and motivate teams to achieve excellence. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders. Strategic mindset, with the ability to think critic

Senior Data Scientist (FullStack Machine Learning) About Team Myntra Data Science team delivers a large number of data science solutions for the company which are deployed at various customer touch points every quarter. The models create significant revenue and customer experience impact. The models involve real-time, near-real-time and offline solutions with varying latency requirements. The models are built using massive datasets. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce platform. You’ll also get to learn the intricacies of building models that serve millions of requests per second at sub second latency. The team takes pride in deploying solutions that not only leverage state of the art machine learning models like graph neural networks, diffusion models, transformers, representation learning, optimization methods and bayesian modeling but also contribute to research literature with multiple peer-reviewed research papers. Roles and Responsibilities Design, develop and deploy machine learning models and algorithms to solve complex business problems for Myntra Recsys, Search, Vision, SCM, Pricing, Forecasting, Trend and Virality prediction, Gen AI and other areas. Theoretical understanding and practice of machine learning and expertise in one or more of the topics, such as, NLP, Computer Vision, recommender systems and Optimisation. Implement robust and reliable software solutions for model deployment. Set up and maintain CI/CD pipelines for automated testing and deployment. Maintain machine learning pipelines, contributing to tasks like data cleaning, feature extraction and basic model training. Collaborate with Platforms and Engineering to make sure the ML models built are deployed and integrated into the systems. Working with the Data Platforms teams for understanding and collecting the data. Write clean, maintainable and efficient code. Conduct performan

Senior Data Scientist (FullStack Machine Learning) About Team Myntra Data Science team delivers a large number of data science solutions for the company which are deployed at various customer touch points every quarter. The models create significant revenue and customer experience impact. The models involve real-time, near-real-time and offline solutions with varying latency requirements. The models are built using massive datasets. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce platform. You’ll also get to learn the intricacies of building models that serve millions of requests per second at sub second latency. The team takes pride in deploying solutions that not only leverage state of the art machine learning models like graph neural networks, diffusion models, transformers, representation learning, optimization methods and bayesian modeling but also contribute to research literature with multiple peer-reviewed research papers. Roles and Responsibilities Design, develop and deploy machine learning models and algorithms to solve complex business problems for Myntra Recsys, Search, Vision, SCM, Pricing, Forecasting, Trend and Virality prediction, Gen AI and other areas. Theoretical understanding and practice of machine learning and expertise in one or more of the topics, such as, NLP, Computer Vision, recommender systems and Optimisation. Implement robust and reliable software solutions for model deployment. Set up and maintain CI/CD pipelines for automated testing and deployment. Maintain machine learning pipelines, contributing to tasks like data cleaning, feature extraction and basic model training. Collaborate with Platforms and Engineering to make sure the ML models built are deployed and integrated into the systems. Working with the Data Platforms teams for understanding and collecting the data. Write clean, maintainable and efficient code. Conduct performan

NetSuite Consultant at Plative, you support SaaS customers through NetSuite ERP implementations and platform optimizations. You configure and deliver scalable solutions for subscription-based businesses, working alongside senior consultants and project managers. This role requires close collaboration with customer stakeholders, project managers, developers, and cross-functional teams. You'll contribute across the project lifecycle, from discovery through deployment and post-implementation support, on one or more customer engagements at a time. Key Responsibilities Customer Collaboration Support NetSuite engagements for SaaS and subscription-based organizations Participate in discovery sessions and workshops to understand business processes and requirements Apply best practices for subscription billing, revenue recognition, and services delivery Build strong working relationships with customer stakeholders Solution Design & Business Analysis Translate business requirements into NetSuite configurations Document functional specifications, process flows, and solution details Support demonstrations, process walkthroughs, and end-user training NetSuite Implementation & Delivery Configure and customize NetSuite modules, including: Financials Suite Billing Advanced Revenue Management Suite Projects (PSA) Multi-Book Accounting Support delivery across one or more customer engagements Execute testing activities, User Acceptance Testing (UAT), and go-live readiness Work with technical teams to deploy customizations, workflows, and automation Integrations & Data Migration Support integrations between NetSuite and external platforms, including Salesforce, HubSpot, and Avalara Contribute to data migration planning, validation, and reconciliation Work with developers on custom integrations Required Qualifications 3-5 years of experience implementing and configuring NetSuite ERP solutions Working knowledge of: SuiteBilling ASC 606 Revenue Recognition Advanced Revenue Man