Senior Operations Specialist in India

... Address: Titan Company Limited (Jewellery Division) 29 SIPCOT Industrial complex Hosur 635126 Tamil nadu Facility: TITAN LTD-JEWELLERY DIV.-KA Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP567577

... Address: Titan Company Limited (Jewellery Division) 29 SIPCOT Industrial complex Hosur 635126 Tamil nadu Facility: TITAN LTD-JEWELLERY DIV.-KA Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP567597

... Address: Opp. Margao Railway Station.Malbhat Margao Goa 403601. Facility: VICTOR HOSP & MEDICAL SERV - FS Qualification: 12th Experience: 3 - 4 years Source: Sodexo India | Job Code: IJP567595

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! What you’ll do: Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, Salesforce Knowledge and Experience Cloud. Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems, Jira & other external systems). Collaborate closely with our US-based team, ensuring a few hours of overlap with Pacific Standard Time (PST) to facilitate seamless communication and project coordination. Drive defining, estimating, and shaping technical approaches/solutions using best practices Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders This role requires : Bachelor's Degree in Computer Scie

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