Senior Software Engineer 3 in Bengaluru

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Sr. Principal Data Scientist to set the technical direction for the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll architect the systems, define the modeling and evaluation standards, and shape the roadmap for how Smartsheet uses applied ML and agentic AI to serve millions of customers. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are a recognized technical leader who moves fluidly between architecture, prototype, and production; raises the bar for the data scientists around you; and partners with senior product and engineering leaders to make decisions that compound across the org. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position reports to the Director of Data Science and is based in Smartsheet’s Bengaluru, India office. You Will: Set the technical direction for how Smartsheet uses applied ML and agentic AI across the customer lifecycle — what gets built, what doesn’t, and what good looks like Architect the systems behind the sub-agents: how they ground themselves in evidence, how risk and confidence are calibrated, how decisions are evaluated, and how all of it stays safe and trustworthy at scale Define the modeling, evaluation, and experimentation standards the team follows — from offline metrics to online rollout to production monitoring Personally ship the

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Location : Bengaluru (On-site) + multi-city coordination Instawork Robotics Lab (IRL) Robots are getting smarter, but they still can’t reliably do the everyday physical tasks people do — chopping vegetables, stocking shelves, assembling parts. The bottleneck is data. UC Berkeley’s Prof. Ken Goldberg calls it the “100,000-year data gap”: the chasm between the massive text datasets used to train language models and the tiny amount of real-world, physical-dexterity data available to train robots. The entire robotics industry collected only ~100,000 hours of training data in 2024 and ~1 million in 2025 — and even the ~20 million hours projected for 2026 is still less than 0.04% of what is ultimately needed. IRL exists to close that gap. Using Instacore — a wearable multi-camera and sensor system (head, chest, and wrist cameras plus IMUs and a compute pack) — our field teams capture synchronized, high-diversity egocentric data of real people doing real tasks across real commercial environments: kitchens, warehouses, hotels, retail, and light manufacturing. That data is quality-checked, anonymized, and delivered to the world’s leading robotics companies and foundation-model labs to teach robots how to operate in the messy physical world. In India, we run the on-ground engine of this mission — a growing fleet of Instacore rigs, Field Officers and Data Collectors, regional hubs, and the operations and finance backbone that keeps it

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork Robotics Lab (IRL) Robots are getting smarter, but they still can’t reliably do the everyday physical tasks people do — chopping vegetables, stocking shelves, assembling parts. The bottleneck is data. UC Berkeley’s Prof. Ken Goldberg calls it the “100,000-year data gap”: the chasm between the massive text datasets used to train language models and the tiny amount of real-world, physical-dexterity data available to train robots. The entire robotics industry collected only ~100,000 hours of training data in 2024 and ~1 million in 2025 — and even the ~20 million hours projected for 2026 is still less than 0.04% of what is ultimately needed. IRL exists to close that gap. Using Instacore — a wearable multi-camera and sensor system (head, chest, and wrist cameras plus IMUs and a compute pack) — our field teams capture synchronized, high-diversity egocentric data of real people doing real tasks across real commercial environments: kitchens, warehouses, hotels, retail, and light manufacturing. That data is quality-checked, anonymized, and delivered to the world’s leading robotics companies and foundation-model labs to teach robots how to operate in the messy physical world. In India, we run the on-ground engine of this mission — a growing fleet of Instacore rigs, Field Officers and Data Collectors, regional hubs, and the operations and finance backbone that keeps it all running at quality and scale. Role Overview The Finance Associat