Senior Support Specialist in India

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About team : DevicesTech is a strategic and critical center of technology within the Paytm payments vertical that builds scalable payment solutions to offer a secure & seamless payment experience to millions of users with devices ranging from the versatile flagship devices - All-in-One POS and Soundbox to the small yet powerful - Linux POS. The EDC machines accept all payment methods(All debit and credit cards, Paytm wallet, net-banking, All UPI apps) using our range of Paytm devices. The IoT devices support innovative payment workflows to prevent frauds and increase overall engagement of the merchants and consumers. Millions of devices are deployed in the country from large store chains to smaller merchants with an aggressive market focus accomplishing very fast growth. This scale is made possible with the underlying core technology platform built by the Devices Tech team that is scalable with robust security and a highly accurate transactional system with safe money movement. The Devices Tech builds and owns a mix blend of EDC and IoT(Internet of Things) middleware services powered by several Java microservices, mix of Sql and NoSql databases, distributed architecture on cloud with many AWS managed and self manages tools and services, and inhouse devices SDKs built by our Android and Embedded System team. About the Role: We are looking for a highly analytical and business-oriented Subscription Growth Manager to drive recurring revenue, retention, collections, renewals, and merchant lifecycle management for the Soundbox subscription business. The role will be responsible for owning subscription revenue performa

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 8 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can w

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a product marketing professional to drive positioning, adoption, and growth of Paytm’s EDC offerings across merchant segments. Key Responsibilities * Define product positioning, messaging, and go-to-market strategy for EDC products. * Work closely with product teams to translate features into clear merchant value propositions. * Drive launches, campaigns, and adoption strategies for new features and products. * Partner with sales and distribution teams to enable effective product storytelling * Use data and customer insights to refine messaging and improve conversion funnels. * Conduct market research and competitive analysis to identify differentiation opportunities. Ideal Candidate Profile * 4–5 years of experience in product marketing (fintech / SaaS / payments preferred). * Strong ability to simplify complex products into clear, compelling narratives. * Experience working with cross-functional teams (product, sales, analytics) * Data-driven mindset with strong execution capability * Strong communication and stakeholder management skills. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities solid 360 feedback from your peer teams on your support of their goals respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to de

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv

Position : Senior ServiceNow Developer Exp Level: 7+ years of experience Location: Hyderabad / Visakhapatnam Shift Timings: 2:00PM to 11:00PM IST Skills: #ServiceNow, #Rest & Soap API's, #Javascript Key Responsibilities: Design, develop, and implement complex ServiceNow solutions using Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Integrations, and custom applications. Lead technical design for enhancements across modules such as ITSM, CMDB, Asset or others as required. Develop and maintain #ServiceNow catalog items, workflows, record producers, and custom applications following platform best practices. Integrations Build and support integrations with external systems using REST/SOAP APIs, MID Server, IntegrationHub, web services, and authentication methods like OAuth and SAML. Troubleshoot integration failures and optimize performance. Required Qualifications: 5+ years of hands-on ServiceNow development experience. Strong understanding of JavaScript, AngularJS, Glide API, and general web technologies. Expertise in multiple ServiceNow modules like ITSM, ITOM, HRSD, CSM, SecOps. (ITSM is required; others a plus). Experience with Service Portal, Workspace, and UI Builder. Roll : service Location : Visakhapatnam and Hyderabad Employment Type : Full-Time Experience : 5+ Years Skiils : SAP FI,SAP ABAP Job Summary: Provide support and enhancements for SAP FI and ABAP applications. Analyze and implement simple change requests (e.g., adding/changing a field, field validations, report updates, screen modifications). Perform basic ABAP development, testing, and transport management. Support incident resolution and user queries. Coordinate with onsite teams and business stakeholders. Preferred Skills: SAP FI functional knowledge (GL, AP, AR, Asset Accounting). Basic ABAP development and debugging. Experience with small enhancements and support activities. Knowledge of SAP interfaces/integrations. Preferred: Experience with S

The Construction Planning Senior Team Member is responsible for developing and managing EPC schedules at various levels (L2, L3, L4) to ensure project alignment with scope and timelines. This role involves conducting risk and delay analyses, creating and managing S-Curves, and preparing various management reports, including Daily, Weekly, and Monthly Progress Reports. They perform earned value and variance analyses to track performance and forecast trends, update the Risk Register and Change Log, and prepare project closeout reports. Additionally, they manage resource allocation and procurement logistics, coordinate with contractors and stakeholders, and support the execution team. By mentoring their team and ensuring effective planning and reporting, the Senior Team Member contributes to successful project execution and timely delivery. Source: Adani Group | Job ID: 49533

We are seeking an experienced Senior Structural Engineer to lead the civil and structural design of RCC and structural steel projects across industrial and township developments. The role requires strong expertise in analysis, design review, tender engineering, multidisciplinary coordination, and site support, with a focus on safety, quality, compliance, and cost optimization Source: Adani Group | Job ID: 51874

Position Summary: We are seeking an experienced and dynamic Associate/Senior Associate – Vendor Onboarding to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor onboarding activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting. Key Responsibilities: Vendor Onboarding & Management  Manage end-to-end vendor onboarding processes, including document collection, verification, due diligence, and system registration.  Coordinate with vendors through calls, emails, and meetings to ensure timely completion of onboarding requirements.  Ensure vendor master data accuracy and compliance with organizational policies.  Support vendor lifecycle management activities, including updates and maintenance of vendor records. SAP & Procurement Operations:  Work extensively on SAP MM and SaaS-based procurement platforms for vendor onboarding and master data management.  Coordinate between procurement, finance, compliance, and business teams to facilitate smooth onboarding.  Resolve onboarding-related issues and provide operational support to stakeholders. Dashboard & Reporting  Develop and maintain management dashboards, MIS reports, and performance trackers using MS Excel and other reporting tools.  Analyze onboarding metrics and generate actionable insights for management.  Monitor onboarding turnaround times and identify opportunities for process improvement. Stakeholder Management  Collaborate with internal business stakeholders to understand onboarding requirements and provide timely support.  Maintain strong relationships with vendors and internal teams.  Ensure effective communication and follow-up with all stakeholders to achieve onboarding targets. Require

To lead strategic financial planning, performance management, and business partnering initiatives by driving budgeting, forecasting, management reporting, financial analysis, and decision-support across business units. The role is responsible for delivering actionable insights to senior leadership, ensuring robust financial governance, leading transformation and automation initiatives, enhancing reporting excellence, and managing key stakeholder relationships while mentoring team members and contributing to the organization's long-term financial and operational objectives. Source: Adani Group | Job ID: 54247

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Go-To Market organization. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. You will report to our Manager, Revenue Operation Analytics. You Will: Act as a business partner to Sales leaders to understand and identify essential business questions and challenges Lead projects to develop answers and

Location : Coimbatore (Gandhipuram / Ganapathy / Saravanampatti / Saibaba colony / Thudiyalur / Kavundampalayam / Peelamedu / Pappanaickenpalayam / Thennampalayam / Arasur / Chinniampalayam / Neelambur / Sulur) Contact : 88702 66194 Industry : Engineering Industries / Telecom Sector Qualification : Any ITI / Diploma / Degree Male / Female Freshers / Experienced : 0 - 4 yrs Salary : 13000/- to 30000/- Positions:- 1. Telecallers / Back Office Female Experienced (15000/- to 18000/-) 1A. HR Managers / Senior HR Executives (25000/- to 30000/-) 1B. Accountants (Tally & GST) - Female (15000/- to 20000/-) 1D. Billing Clerks / Receptionists Male/Female (13000/- to 17000/-) 1C. Showroom In-charge / Sales Co-Ordinators (20000 25000/-) 2. System Operators - (Female) - 12000/- 2A. Quality Assistants / Office Assistants - (Female) : 12000/- 3. Data Entry Operators - (Female) -12000/- to 14000/- 4. Accounts Assistants - (Female) - 12000/- to 15000/- 5. Admin Staff / Office Executives - (Female) - 12000/- to 15000/- 6. Customer Support Executives - (Female) - 12000/- to 15000/- 7. Showroom In-Charge - (Female) - 20000/- 8. Sales Co-Ordinators - (Female) - 16000/- 9. HR Executives / HR Co-Ordinators - (Male) - 15000/- to 18000/- 10. Field Supervisors (Male/Freshers) 18000/- 11. Marketing / Business Executives - (Male) - 18000/- to 25000/- 12. Store Keeper / Warehouse Executives - (Male) - 12000/- 13. Machine Operators / Helpers / Assistants - (Male) - 20000/- 14. Quality Assistants / Quality Inspectors - (Male) - 20000/- 15. Cylindrical Grinding Operators - (Male) - 25000/- to 35000/- 16. Design Engineers / CAD Engineers - Mech (Male) - 13000/- to 25000/- 17. CMM Operators - (Male) - 15000/- to 22000/- Timing : 9.30AM 6.30 PM Sunday Holiday Contact : 88702 66194

The Construction Planning Team Member supports project planning by developing preliminary L3/L4 EPC schedules and tracking project progress through S-Curves and other visual tools. They ensure timely updates by preparing and maintaining progress reports, including daily, weekly, and monthly reports, and by utilizing the Progress Measurement System (PMS). The role involves providing performance insights through Target vs. Achieved statements and variance reports, resolving critical issues by reporting them to the Senior Planner, and documenting progress meetings with Minutes of Meeting (MOM). Additionally, they generate MIS reports for management, contribute to the project closeout report, and maintain the project database with lessons learned. They also coordinate with contractors for timely deliverables and support data collection and issue resolution by collaborating with various stakeholders. Source: Adani Group | Job ID: 53616

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue in India and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Par

We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction. Key Responsibilities • SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support. • Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs. • Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation. • Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates. • Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership. • Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues. • Agentic Program Ops: Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding. • Documentation & Reporting: Maintain clear, up-to-date program documentation, RAID logs, roadmaps, an

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Alliance Solutions Engineer Opportunity Okta believes in Partners and, together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market. Partner Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement. As a Partner Solutions Engineer at Okta, you will have an opportunity to be a well-respected technical expert, building strong, long standing relationships with key Partners and Global System Integrators, supporting both global and India markets. You will become your partners’ trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes. *This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What you’ll be doing Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies. Develop domain expertise and tho