Service Account Manager Support in Hyderabad

General Summary: The Services Portfolio Owner will have a technical focus and work with product managers, internal stakeholders, 3rd-party partners, and customers to gain a thorough understanding of their product and market needs, translating them into feature stories and tasks for development. You will be responsible for turning the product vision into an actionable backlog and advocating the customers’ needs to the development team. The Services Portfolio Owner is responsible for the development backlog, grooming, and acceptance. This individual will execute converting the product vision and roadmap into workable product requirements for engineering to meet product roadmap expectations defined by the Portfolio Manager. This role will report to the Manager, Services Portfolio and will regularly engage with cross-functional leaders. The ideal candidate must be well-versed in agile scrum and comfortable working in all aspects of a multifaceted delivery network. You will demonstrate excellent problem-solving skills, be self-motivated and detail-oriented, and be a good team player. Other duties include prioritization of key backlog items that drive growth and success, developing supporting documentation, and keeping customers and stakeholders informed of the status of the product. ROLES & RESPONSIBILITIES Owns and prioritizes the sprint backlog for assigned platform and technical domains, balancing technical debt, reliability, and roadmap commitments Translates platform and technical requirements into well-defined epics, user stories, technical specifications, and acceptance criteria Converts product vision into actionable backlog items that deliver platform enablement, reliability, scalability and technical debt reduction Participates in sprint planning, grooming, retrospectives and reviews for assigned technical and platform teams Works with Portfolio Management, Engineering leads, architects and security teams to support platform decision

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Implementation Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks. The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs. Assist customers with installation, configuration, training and use of Redwood solutions. Perform analysis, scoping, and effort estimation to meet customer requirements. Provide configuration, architecture & installation recommendations based on product best practices & customer needs. Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion. Communicate effectively and p

... Address: We Work RMZ Spire 4th and 5th Floor Silpa Gram Craft Village HITEC City Cyberabad Hyderabad Shaikpet Facility: MSD-INDIA-HYDERABAD-GCC-CORE FS Qualification: Diploma Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP570405

... Address: We Work RMZ Spire 4th and 5th Floor Silpa Gram Craft Village HITEC City Cyberabad Hyderabad Shaikpet Facility: MSD-INDIA-HYDERABAD-GCC-CORE FS Qualification: Diploma Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP570404

... Address: 4th Floor Tower 100 RMZ The Spire C9MM 6R8 Silpagram Craft Village Hitech City Facility: MSD-INDIA-HYDERABAD-TECH CENTER-CORE Qualification: Graduate Experience: 5 - 15 years Source: Sodexo India | Job Code: IJP569696

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the department: Our Middle Office Client Services team supports trading, investment operations, and loan administration across complex financial instruments. Working closely with Traders, Portfolio Managers, Legal, Compliance, and external partners, the team ensures accurate settlements and strong operational controls. Team members gain exposure to sophisticated loan products, contribute to process improvements, and build valuable cross-functional relationships in a dynamic environment. How you will add value? You will lead, coach, and develop bank loan operations team members. You will oversee trade capture, allocations, and lifecycle events. You will manage primary and secondary loan settlements. You will resolve settlement exceptions and reconciliation breaks. You will oversee corporate actions and loan restructuring activities. You will maintain security master data accuracy and integrity. You will oversee workflows across Aladdin, Wall Street Office, ClearPar, and related platforms. You

Software Engineer - III About the Role GHX is building a next-generation Intelligent Process Automation (IPA) platform powered by LLMs and AI-native document understanding. We extract structured data from complex healthcare procurement documents — Purchase Orders, invoices, contracts — at scale across cloud environments. As a member of the IPA engineering team, you will bridge strong software engineering with applied AI. You will design and ship Python services, integrate LLM APIs, build AI agents, create skills and validate the output of LLMs to build document extraction pipelines, and own evaluation infrastructure that ensures production quality. This is not a research role — it is a hands-on engineering role where AI fluency amplifies solid software craft. Core Responsibilities Python Development & Automation Build and maintain Python-based automation services and IPA workflows Develop platform-agnostic solutions supporting future migration across automation tooling Build reusable libraries, frameworks, and components for automation projects Integrate automation solutions with REST APIs and enterprise applications Deploy and monitor automation bots on AWS (Lambda, ECS, SQS, S3) AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts for diverse document types (POs, invoices, contracts) Write prompts that function as formal specifications — unambiguous, edge-case-aware Build and iterate few-shot, chain-of-thought, and structured output templates Own prompt library versioning, rollback strategy, and prompt lifecycle management AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts f

... Address: CMC HYD CORP NSTP Tata Consultancy Services Limited CMC Centre Old Mumbai Highway Gachibowli Facility: TCS - SYNERGY PARK NON SEZ Qualification: Not Specified Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP573163

... Address: CMC HYD CORP NSTP Tata Consultancy Services Limited CMC Centre Old Mumbai Highway Gachibowli Facility: TCS - SYNERGY PARK NON SEZ Qualification: Not Specified Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP573166

... Address: CMC HYD CORP NSTP Tata Consultancy Services Limited CMC Centre Old Mumbai Highway Gachibowli Facility: TCS - SYNERGY PARK NON SEZ Qualification: Not Specified Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP573165

... Address: CMC HYD CORP NSTP Tata Consultancy Services Limited CMC Centre Old Mumbai Highway Gachibowli Facility: TCS - SYNERGY PARK NON SEZ Qualification: Not Specified Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP573164

... Address: CMC HYD CORP NSTP Tata Consultancy Services Limited CMC Centre Old Mumbai Highway Gachibowli Facility: TCS - SYNERGY PARK NON SEZ Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP573173

... Address: CMC HYD CORP NSTP Tata Consultancy Services Limited CMC Centre Old Mumbai Highway Gachibowli Facility: TCS - SYNERGY PARK NON SEZ Qualification: Not Specified Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP573167

... Address: CMC HYD CORP NSTP Tata Consultancy Services Limited CMC Centre Old Mumbai Highway Gachibowli Facility: TCS - SYNERGY PARK NON SEZ Qualification: Diploma Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP571179

Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c