This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 54259
Jobs in India
Service And Engagement Executive Team Leader in India
1,540 active opportunities · Updated October 2026
Showing
15 jobs
Explore current service and engagement executive team leader jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 54871
A CFT Operator performs specialized protective service duties involving every phase of aircraft crash, fire, and rescue operations, as well as structural firefighting. The role includes operating all related equipment during assigned shifts and maintaining a high level of readiness for emergency response.CFT Officers undergo intensive training to develop thorough expertise in crash‑fire‑rescue procedures, including detailed knowledge of escape and rescue systems integrated into firefighting vehicles. They are responsible for mastering all crash‑fire‑rescue equipment and ensuring they can apply the correct techniques during emergency missions. Source: Adani Group | Job ID: 56570
This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 56075
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Overview Mastercard Merchant Cloud and Acceptance represent core strategic priorities for the Asia Pacific region. Our mission is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering seamless, best-in-class experiences across both digital and in-person commerce. We aim to position Mastercard Merchant Cloud as the leading platform for acceptance. As an integral part of Mastercard’s regional growth strategy, this role will support sales initiatives across Asia Pacific. Key responsibilities include conducting market research and benchmarking, contributing to go-to-market planning, supporting solution commercialization, and engaging in client-related activities. The individual will collaborate closely with cross-functional teams—including Product, Operations, Delivery, Compliance, Legal, Marketing, and other internal partners—to drive execution and deliver strategic outcomes. Role - Support the identification and assessment of potential opportunities for Merchant Cloud across APAC through data analysis and insight generation. - Conduct customer segmentation and lifecycle analysis to identify indicators of expansion, cross-sell, or product adoption potential - Analyze transaction characteristics and market data to suppo
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Location- Chennai Team: Engineering Enablement Group As a Senior Software Engineer in our Engineering Enablement Group, you will lead the re-design and evolution of our Mobile Branding framework — the system that enables customers to create custom-branded versions of the Appian mobile application for both iOS and Android. You will drive the architectural modernization of the end-to-end branding pipeline, from the customer-facing Forum application and provisioning tools to the backend build service running on Mac EC2 runners in AWS. By leveraging modern microservices, CI/CD automation, and cloud-native infrastructure, you will transform the current system into a more reliable, scalable, and maintainable platform that reduces manual intervention and accelerates customer delivery. We are looking for a technical leader who can bridge the gap between complex Ruby/Bash-based tooling, Appian process models, and AWS infrastructure to deliver a seamless mobile branding experience. Primary Qualifications: 6-9 Strong working experience with Android and iOS frameworks and mobile application development workflows. Familiarity with mobile build systems (Fastlane, Xcode, Gradle) and code-signing workflows. Experience with proficiency in Python, with experience in Ruby, Bash, or Go being a plus. Advanced experience with AWS infrastructure (S3, Lambda, EC2) and CI/CD pipeline design. Strong end-to-end knowledge of pipeline creation, deployment automation, and infrastructure-as-code (Terraform). Familiarity with monitoring, observability, and performanc
Job Description - Data Analyst Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner… 1. What you will be doing? As a Data Analyst, your key responsibilities revolve around utilizing Python and SQL for data manipulation and analysis, coupled with leveraging visualization tools such as Tableau, PowerBI, and Web Applications to present insights effectively. Your primary duties include: Data Analysis: Employing Python and SQL to extract, clean, and analyze data to derive actionable insights. Visualization Techniques: Using Tableau, PowerBI, and Web Applications to create intuitive and insightful visual representations of data for effective communication. Statistical Understanding: Applying statistical concepts and understanding data structures to interpret data patterns and trends accurately. 2. What we are looking for? Technical Expertise: Proficiency in Python, SQL, and data manipulation for analysis purposes. Experience in data visualization tools such as Tableau, PowerBI, and Web Applications for creating interactive and informative dashboards. Solid understanding of statistics and data structures for accurate data interpretationProven problem-solving skills and a solution-oriented mindset. Attitude & Soft Skills: Excellent communication skills to collaborate effectively within teams and with stakeholders. Strong business acumen with an interest in business-facing roles. Adaptability and a start-up mentality to thrive in a dynamic environment.
Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role We are currently seeking a highly experienced Staff Software Engineer with a strong Java background to join our Letter of Authorisation (LOA) team! We’re building a system that can self-service onboarding of held-away accounts for enterprise clients. This new system will be built on our application framework with cloud-native architecture principles. We’re looking for an experienced, detail-oriented Engineering Leader who will build an inclusive team culture, empower engineers to succeed and foster an environment that creates high quality engineering processes and product delivery. You are passionate about technology and can amplify your technical knowledge via your team. You’ll work closely with our product and design teams to deliver great products for our clients. Our engineering team primarily works in Java, Python and React, a strong Java experience with any of the additional skills would help succeed in the role. We use Agile methodologies to deliver impactful business outcomes. What You’ll Do Architect, implement, and maintain engineering solutions to solve complex problems; write well-designed, testable code. Lead individual project priorities, deadlines, and solutions. Collaborate effectively with product manager
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum. What you'll do Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript) Own end-to-end delivery — sprint planning, execution, quality, and release Set clear expectations, manage performance equitably, and develop engineers at every level Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans Drive architectural discussions and hold the team to engineering excellence standards Identify
Take charge of the assigned kitchen/s of operations Prepare Produce and Present food to the agreed standard and quality with proper presentation Prepare food within the agreed budget in accordance with company policy Taste the food before service begins Organize all resources within the kitchen for optimum productivity and use Plan and cost regular and party menus on weekly basis in co-ordination with the Manager / site In-charge to ensure variety and healthy options Address: Unilever Industries Private Limited Tower A Prestige Shantinikethan Whitefield Main Road White field Bangalore - 560048 Karnataka Facility: HUL- BANGALORE UNIOPS KITCHEN -FS Experience: 3 - 4 years Source: Sodexo India | Job Code: IJP568718
We are looking for an energetic and ambitious Business Development Executive to join our team. This role is ideal for fresh graduates or candidates with up to 1 year of experience who are eager to build a career in business development. The selected candidate will be responsible for identifying potential clients, maintaining relationships, and assisting in the expansion of our consultancy services. Key Responsibilities: Identify and develop new business opportunities through market research, networking, and lead generation. Reach out to prospective clients through calls, emails, networking, and follow-ups to convert leads into clients. Build and maintain strong relationships with clients to ensure their satisfaction Negotiate contracts and close deals to drive revenue growth. Collaborate with internal teams to ensure seamless service delivery. Keep track of industry trends and market conditions. Prepare and present sales reports, forecasts, and performance analyses. Stay informed about industry trends and manage the company’s social media accounts. Key Requirements: Bachelor's degree in Business, Marketing, or a related field Strong communication and interpersonal skills Self-motivated and goal-oriented with a proactive attitude Ability to work independently as well as part of a team Willingness to travel for business events and job fairs
Customer support executives need to be able to communicate well and have strong customer relationship skills to lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use your product or service
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and
Job Summary: We are seeking an experienced and highly analytical professional to join our Internal Audit team. This role is critical in providing independent assurance, enhancing the control environment, and leveraging data analytics to identify anomalies, control gaps, and potential fraud risks. The ideal candidate will have a strong background in internal audit, forensic investigations, and data analytics with extensive exposure to fintech or large service-based organizations. Key Responsibilities: Lead and execute risk-based internal audits, including operational, financial, and compliance reviews. Design and implement data analytics frameworks and continuous auditing techniques to enhance audit efficiency and coverage. Conduct forensic reviews and investigations into suspected fraud, misconduct, or control failures. Collaborate with cross-functional teams to understand key business processes and identify risks and controls. Develop automated dashboards and data-driven tools to monitor key risk indicators and red flags. Report audit findings to senior management and stakeholders with actionable recommendations. Oversee documentation of working papers, audit procedures, and evidence in line with professional standards. Mentor junior audit staff and build analytics capability within the team. Liaise with external auditors, regulators (as needed) on investigations or audits. Monitor regulatory and industry developments to ensure audit approaches are up to date. Required Qualifications ; Skills: Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Fraud Examiner (CFE) preferred. 2–7 years of relevant experience in internal audit, forensic investigations, or risk advisory in a fintech, BFSI, or large service industry setup. Strong command of data analytics tools (e.g., SQL, ACL, IDEA, Power BI, Python, R). Proficient in audit management systems and GRC platforms. Exceptional analytical, investigative, and report-w
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a highly organised and people-centric Office Manager to join our team and serve as the bridge between our regional office and broader company culture. In this role you’ll manage day-to-day office operations, provide a welcoming experience for employees and guests, and support critical people operations initiatives - from onboarding to benefits to union relations. The ideal candidate is a proactive problem-solver who thrives on human interaction, has the ability to juggle multiple work streams and brings local language and cultural fluency to the workplace. This is a key role that ensures our regional office runs smoothly, reflects our values, and supports our employees throughout the full employee lifecycle. This is a full time hybrid role that will be held from our Bengaluru hub (4 days onsite). What you'll do at Figma: Own the day-to-day workplace experience, serving as the face of the office and ensuring a welcoming, inclusive, safe, clean, and fully operational environment for employees, guests, and vendors Manage workplace operations and external vendors, including office supplies, equipment, facilities requests, service delivery, and vendor performance to ensure a consistently high-quality employee experience Plan and deliver local office experiences, including meetings, team offsites, celebrations, cultural holidays, ERG activities, and volunteer events, with flexibility to support occasional out-of-hours programming Partner cross-functionally with IT, Security, Faciliti
Other cities to consider
More places hiring for this role
Get new service and engagement executive team leader jobs in India by email
Daily job updates · Unsubscribe anytime