Service Support in Bengaluru

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput, and 99.999 availability. We're looking for a technical leader to help us to continue to scale the service with great people and reliable, cost-effective and efficient infrastructure, processes and tooling. As the Director of Site Reliability Engineering you will oversee the SRE organization focused on Okta platform, Databases, Edge networking, K8s platform, CI/CD, Observability, FinOps, and automation platform & tooling. Job Duties and Responsibilities: Build and lead a high-caliber India-based SRE organization supporting Okta’s production fleet. Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, and secure services. Define and execute the India SRE strategy in alignment with global reliability goals. Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions. Participate in incident management, on-call rotations, and blameless RCAs. Implement automation and observability to reduce manual toil and improve operational efficiency. Drive adoption of modern infrastructure practices: infrastructure as code (Terraform), container orchestration (Kubernetes), and AI within Infrastructure org. H

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a highly organised and people-centric Office Manager to join our team and serve as the bridge between our regional office and broader company culture. In this role you’ll manage day-to-day office operations, provide a welcoming experience for employees and guests, and support critical people operations initiatives - from onboarding to benefits to union relations. The ideal candidate is a proactive problem-solver who thrives on human interaction, has the ability to juggle multiple work streams and brings local language and cultural fluency to the workplace. This is a key role that ensures our regional office runs smoothly, reflects our values, and supports our employees throughout the full employee lifecycle. This is a full time hybrid role that will be held from our Bengaluru hub (4 days onsite). What you'll do at Figma: Own the day-to-day workplace experience, serving as the face of the office and ensuring a welcoming, inclusive, safe, clean, and fully operational environment for employees, guests, and vendors Manage workplace operations and external vendors, including office supplies, equipment, facilities requests, service delivery, and vendor performance to ensure a consistently high-quality employee experience Plan and deliver local office experiences, including meetings, team offsites, celebrations, cultural holidays, ERG activities, and volunteer events, with flexibility to support occasional out-of-hours programming Partner cross-functionally with IT, Security, Faciliti

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

Own the architecture of Myntra’s new product platforms to drive business results Drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact Help build, mentor and coach a team of very talented Engineers, Architects, Quality engineers, System Operation Engineers and DevOps engineers in architectural and design best practices Experience in distributed systems, cloud service development, deployment and delivery Accountable for the design, for the ease of evolution, quality of the systems, performance, scaling, and availability characteristics and limitations of the systems Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting an agile delivery process. Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions Drive code and design reviews of components / systems / products in scope and drives the architectural governance for them Set directional paths for the teams/department for adoption of new technology stacks for solving business problems Represent multiple technology domains and Myntra in external technical forums Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions Initiate and deliver leadership training within the engineering organisation, including training new managers, and drive the growth of leaders to create a strong leadership bench. Qualifications & Experience 8+ years of experience in software product development Must have a degree in Computer Science o

Roles and Responsibilities Own the architecture of Myntra’s new product platforms to drive business results Drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact Help build, mentor and coach a team of very talented Engineers, Architects, Quality engineers, System Operation Engineers and DevOps engineers in architectural and design best practices Experience in distributed systems, cloud service development, deployment and delivery Accountable for the design, for the ease of evolution, quality of the systems, performance, scaling, and availability characteristics and limitations of the systems Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting an agile delivery process. Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions Drive code and design reviews of components / systems / products in scope and drives the architectural governance for them Set directional paths for the teams/department for adoption of new technology stacks for solving business problems Represent multiple technology domains and Myntra in external technical forums Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions Initiate and deliver leadership training within the engineering organisation, including training new managers, and drive the growth of leaders to create a strong leadership bench. Qualifications & Experience 8+ years of experience in software product development Must have a d

JOB TITLE Observability Engineer A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Design observability capabilities that give engineering teams clear insight into application health, platform performance, and issues affecting users Build scalable collection pipelines for metrics, logs, and traces across cloud-based and on-premises environments Develop actionable alerting standards that reduce noise, shorten incident response, and highlight the most important signals Partner with application and infrastructure teams to define service health indicators and improve operational readiness before production launches Automate monitoring configuration, dashboard deployment, and reliability checks to support consistent observability across the technology environment Analyze production incidents to identify telemetry gaps and improve detection, diagnosis, and recovery Create dashboards and reporting views that help teams understand trends, capacity risks, and reliability outcomes Establish practical observability

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s TDI Network Engineering team is responsible for the global corporate network, building and supporting a high-performing, reliable network at scale. As a member of this team, you will have a direct impact on network design, deployment, and reliability, enabling our employees to work effectively from any location globally. Your role ensures the overall security and integrity of our corporate network by leveraging network security best practices, innovative products, and rigorous security validation. Reporting to the Network Engineering Manager, this operations-focused role is distinct from core Network Engineering and Network Security, centering primarily on operational execution—including responding to alerts, maintaining service availability, and ensuring system health across our global enterprise network. You will drive the strategic reduction of systemic toil and technical debt across multiple teams, applying a systems-level perspective and leveraging deep expertise in Distributed Systems, Networking fundamentals, Infrastructure as Code, and observability to architect scalable platforms and lead technical efforts to ensure an "Always Secure. Always On." environment. You will own multi-quarter objectives and establish long-term strategies for network reliability. What you'll be doing : Design and Own the resilience, health and availability of our entire global corporate network domain, managing operational responsibilities such as responding to aler

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. With the Okta's Auth0 organization’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical Reporting to the Manager of Engineering, in this role as a SRE Operations Engineer, you will ensure smooth operations of our Customer Identity Cloud at Okta. Working closely with the SRE team, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term operational success for the platform with potential career growth into Site Reliability Engineering. What you’ll be doing Executes operational work including updating/patching and maintaining the Engineering Service Desk queue Responsible for ensuring team requests are triaged and/or actioned in a timely manner Monitors Platform health and take steps to alleviate issues related to deployment and operations Assist with capacity, performance and scalability testing where required Escalation point for Platform issues from customer support teams Execute runbooks and update processes as required Interface with the SRE team to report core issues, required improvements and new feature requests What you’ll bring to the role General platform infrastructure knowledge, including high availability / l

Job Details: Job Description: • Domain knowledge in Product Data Management, concept of Item/Bom, Change Management are essential. • Deep understanding of business processes related to product lifecycle management, including design, development, manufacturing, and support for any works to automate the product data management. • Ability to map business requirements and problems to technical solutions and identify opportunities for process improvement. • Ability to design and architect comprehensive solutions that integrate various components of the PLM system with other enterprise systems. • Experience in creating scalable and sustainable architectures that address current and future business needs and ensuring the a quality delivery of the solution • AI knowledge that can help to optimize the process of automating data entry and validation, and workflow will be an added advantage. • Full-stack software solutions experiences to address customer needs • Web/Windows technology development in .NET, NET Core, ASP.NET C#, node.js • Front End framework in React/Jquery/Javascript • Integration technology, for eg. SSIS. Mulesoft. • Strong skillsets in SQL, relatiotional DB, MSSQL, Postgrep • Strong foundation on HTML, CSS, understanding of old technology in asp, vbscript • Knowledge in cloud technology, container as a service, docker images. • Experience developing containerized applications and services using tools such as Docker and Kubernetes. • Experience using git for code repository management, CI/CD workflow with tools such as GitHub Actions or similar. Qualifications: Required skill set: Domain knowledge in Product Data Management, concept of Item/Bom, Change Management are essential. Experience 3-7yrs with BE/BTech background Full-stack software

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we're searching for talented and motivated Principal Software Engineers with expertise in Identity and Access management who are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You Will Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users. Define and drive architecture strategy, making key technical decisions that shape the future of the platform. Architect and evolve Smartsheet's Identity and Access foundation — spanning authentication, authorization, and identity lifecycle — ensuring it scales securely across enterprise, multi-entity, and regulated environments. Craft and drive the strategy for Agentic Identity, defining how AI agents authenticate, are authorized, and are audited across the platform, and establishing identity patterns for agent-to-service and agent-on-behalf-of-user flows. Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability. Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driv

At Datadog, Office Operations run the day-to-day operations for Datadog and help to keep our employees safe, happy and productive, which means every day is different. Office Operations work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. Datadog is looking for an Office Operations Associate to join our Operations team in Bangalore to help us with a range of responsibilities to support our rapidly-growing office. You’ll help keep our employees safe, happy and productive, which could mean ensuring we’re not running out of espresso beans and pretzels, planning an event for 80 people, or hosting a 50 guest meetup into our Bangalore office - every day will be different. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This position requires being in-office 5 days a week. What You’ll Do Act as the face of Datadog by welcoming visitors and supporting employees in the office. Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality Cultivate and maintain positive working relationships with coworking vendors/building management & vendor partners Partner with the Security team to ensure the implementation of all safety protocols Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency Maintain inventory of office supplies and ensure timely restocking to support daily operations Arrange fun and engaging events for employees - both on a

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team Okta's Core Engineering team is responsible for building and evolving shared infrastructure and services that lay the foundation for what other engineering teams build on. We're in charge of common shared services like distributed cache, configuration management, frameworks for async job management, internal tooling for developer support, and email pipeline, to name a few. We're cloud native, where redundancy, multi-tenancy, scale, resource optimization and resiliency are first class citizens. With Okta's mantra of 'Always On!' there's never a dull moment. Our biggest asset is our team of passionate engineers and technically minded managers. Role: This is an opportunity for an experienced Backend engineer to join our growing Core Platform team based out of Bengaluru. In this role, you will get to work with highly skilled and talented engineers throughout the organization to build and manage some of the critical platform services powering Okta’s products and infrastructure. This role requires a blend of high-level architectural thinking and hands-on execution to build resilient, high-performance backend services. We are not only passionate about building services but operating them at scale, making them resilient to provide a seamless service to our customers. You'll be leading a team of highly skilled and talented team players who're proud of what they own and deliver. Our elite team is fast, creative and flexible; with a weekly release

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities, such as reducing costs and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. Position Overview: The Staff Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services. This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimising costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh. Key Responsibilities: Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimised for production workloads, providing high resilience and operational efficiency. AWS Infrastructure Management: Build, manage, and optimise AWS cloud infrastructure, including EKS, ECS, S3, VPCS, RDS, IAM, and more. I