Service Support Pt in Bengaluru

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Product Security team at Tide is responsible for embedding security across the full product surface, from secure design and threat modelling through to application-layer controls and vulnerability management. Within Product Security, the Remediation Operations function owns the day-to-day engine of Tide's vulnerability management programme: turning a high volume of findings from across our tooling estate into clear, prioritised, actionable work for engineering and IT teams. This role sits at the heart of that function. You will be the connective tissue between security tooling and the teams who fix things, making sure the right vulnerabilities reach the right people with the right context, and that the

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As an Engineering Manager at Tide, You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving growth through robust, secure user acquisition and onboarding platforms. You’ll lead the engineering delivery of our onboarding platform across major global markets—including the UK, India, Germany (DE), and France (FR)—owning the technical direction and execution of systems that power friction-free member sign-ups, verification, and initial account setup. You’ll focus on building scalable, compliant, and extensible capabilities that accelerate international expansion while seamlessly adapting to evolving regulatory and market needs. You’ll ma

JOB TITLE Mobility Engineer, End User Technology A CAreer with point72’s Technology TEAM As Point72 continues to reimagine the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting and discovering new ways to provide exceptional end user experience while embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our team while satisfying your own intellectual curiosity. Our Technology Infrastructure team engineers and operates the foundational technology platforms that power all of the firm’s applications and businesses. Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment. What you’ll do We are seeking a Mobility Engineer with deep expertise in Microsoft Intune to own and evolve Point72’s modern endpoint and mobility platform. This role is heavily focused on mobility and modern device management, while also supporting Windows, macOS, mobile devices, and Windows 365 Cloud PCs.The ideal candidate will be responsible for the end-to-end lifecycle management of corporate and BYOD endpoints, ensuring a secure, seamless, and high-performing end-user experience across the firm. Lead the end‑to‑end management of mobile and endpoint devices using Microsoft Intune and other enterprise MDM tools. Design, deploy, and support Intune for iOS, Android, Windows, macOS, and Win

Role Overview You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture. You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies. Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions. Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes. Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors. Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices. Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams. These are the essentials you’ll need to get an interview 5+ years of relevant experience as an HR Business Partner or in a similar HR role. Hands-on experience managing employee relations in India, including complex and sensitive cases. Proven ability to partner with and influence stakeholders at all levels, including senior leadership. Track record of managing multiple priorities in a fast-paced environment and delivering complex

Manager - Supply Chain Operations Description - Job Summary • This role is responsible for leading all aspects of supply chain and operations for multiple product lines within the organization, ensuring operational excellence and alignment with the organization's goals. The role supervises and leads a team of operations professionals (exempt individual contributors) providing guidance, support, and performance evaluations. The role includes managing supply chain logistics, production, procurement, inventory, and distribution. Responsibilities • Undertakes accountability for supply and demand activities for multiple product lines, ensuring that performance (inventory, cost, etc.) meets global and regional planning requirements. • Manages a team of exempt individual contributors that typically support a moderately complex global business unit. • Ensures the delivery of products and services that meet the performance metrics defined by senior management. • Manages the demand and supply matching activities, connecting planning to execution and identifying issues and their impact. • Consults with business leaders to guide and influence strategic decision-making within a limited scope. • Proactively identifies opportunities for process improvement and policy development and engages in their design and implementation. • Drives countries' trade compliance programs to realize efficiencies and advantages in the supply chain. • Drives budgeting, forecasting, and financial analysis to support cost-effective operations. • Collaborates with multiple stakeholders to maintain successful operations, addressing any roadblocks or challenges. • Participates in hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the proce

Job Title Lead Software Technologist I - UI Job Description Minimum required Education: Bachelor's / Master's Degree in Computer Science, Software Engineering, Information Technology or equivalent. Job title: Lead Software Technologist I Your role: Lead development of intuitive clinical user interface applications used by clinicians in high-acuity environments. Collaborate with UX teams and clinicians to ensure applications meet usability and safety requirements. Provide technical leadership across modern UI technologies and supporting C++ layers for embedded devices. Lead and mentor Platform development teams on software architecture, design patterns, and embedded systems best practices through daily hands-on collaboration. Lead and mentor application development teams on application services for physiological data visualization, and clinical decision support features. Establish and enforce quality standards, development methodologies, and coding practices that drive continuous improvement in software reliability and performance. Conduct rigorous code reviews and provide constructive technical feedback to ensure adherence to medical device software standards (IEC 62304, FDA regulations) Optimize application performance by identifying and resolving bottlenecks in resource-constrained embedded Linux environments. Drive the adoption of AI-enabled development tools and demonstrate measurable productivity improvements across the team. Collaborating with cross-functional teams including Product Management, QA, Regulatory, and other engineering leads to define and deliver features. Support software lifecycle management activities including sustaining engineering, defect resolution, and platform evolution.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe. What you'll do We're looking for a Monetization Operations Analyst to join our growing team. You'll help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities Onboard sold custom contracts into our billing systems. Work with legal contracts with strong attention to detail and accuracy. Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and im

Account Manager Government Description - Job Summary • This role is responsible for developing and maintaining strategic relationships with partners while tailoring solutions to meet specific customer needs. The role provides partners with complex information about the organization’s offerings while collaborating with them to ensure long-term business success. The role drives sales growth through account planning and risk assessment, while mentoring junior team members. Responsibilities • Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations. • Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements. • Builds strategic relationships with the partner to ensure long-term business opportunities for the organization. • Partners and transforms potential leads into joint sales activities; creates, fills, and manages the funnel for deals with partners while achieving and/or exceeding quotas. • Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions. • Collaborates with partners to tailor solutions that address specific customer needs, including customization of products and services to align with client requirements. • Engages in transactional and relationship selling while working with and influencing a team of sales professionals. • Recruits new partners while providing risk assessment and business rationale for the organization’s investments. • Provides strategic guidance and insights to partner business managers and end-user sales teams regarding partners' capabilities, strengths, and market positioning. • Mentors junior team members, sharing insights, and providing guidance to support their professional growth and deve

Job Title Senior Software Technologist I - C++ Job Description Software Engineer II Your Role: • Design, develop, test, and maintain software components and applications using modern C++, C# in a Windows-based environment. • Participate in the full software development lifecycle including requirements analysis, design, implementation, testing, debugging, and maintenance. • Develop and maintain software applications using Visual Studio and associated C++, C# development tools. • Work with Windows operating system fundamentals including processes, services, registry, file system, User Account Control (UAC), and application configuration. • Create, enhance, and troubleshoot software modules while adhering to coding standards, design guidelines, and software development best practices. • Utilize GitHub for source control management including branching strategies, commits, pull requests, merges, rebasing, and code reviews. • Support and troubleshoot CI/CD pipeline issues using GitHub Actions and participate in continuous integration activities. • Manage software dependencies and package management using NuGet and Conan. • Configure and maintain build systems using CMake and Visual Studio project configurations. • Develop and execute unit tests using Google Test (GTest) to ensure software quality and reliability. • Perform debugging, root cause analysis, and defect resolution for software issues identified during development, testing, and field support activities. • Participate in peer code reviews and contribute to software quality, maintainability, and technical excellence. • Collaborate effectively with Software Verification, Product Management, DevOps, Architecture, and cross-functional teams to deliver high-quality software solutions. • Create and maintain

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role We are looking for a Lead Voice AI Engineer to build production-grade Voice Agents for frontline heavy verticals like healthcare, manufacturing, warehousing, retail, hospitality focusing on employee support, procurement, collections, logistics, ordering etc. You will lead the design of low-latency, real-time voice systems combining ASR, TTS, LLMs, conversational AI, enterprise workflows, knowledge retrieval, compliance, and human handoff. This is a hands-on technical leadership role for someone who can take Voice AI from architecture to production. Responsibilities Design and build the real-time voice runtime for live conversations. Build and optimize streaming ASR, TTS, VAD, endpointing, turn-taking, and barge-in. Build adaptive voice pipelines for high-noise frontline environments (60-112 dB), hospitals, factory floors, warehouses, including server-side noise cancellation, echo suppression, and dynamic ASR/TTS optimization for PSTN and mobile phone audio quality. Architect multi-provider speech routing across a broad multilingual matrix, including code-switching (e.g., Spanglish, Hinglish), where no single ASR or TTS provider covers all languages, and language detection, provider selection, and fallback chains must operate

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Associate Systems Engineer, you play a key role in supporting the SE organization through activities that drive customer adoption as well as lifecycle management of a customer’s fleet of products and solutions. WHAT YOU'LL DO Assist internal teams with configuration validation in support of sales opportunities Collect and acquire data for use in the creation of sales plays and lifecycle management programs and processes Work with established programs and sizing tools to provide customers with a product performance solution that meets and exceeds their expectations Be involved in the Account Planning process as part of a larger team Assist with solution designs and take point on simple designs Assist prospects and customers with basic demonstrations, system configurations, feature adoption, and answers to technical questions Work with established programs and sizing tools to support customer pursuits Work cross functionally with internal departments such as Customer Support, Professional Services, Renewal, Sales Operations, and Order Management Supports both pre-sales and post-sales activities, optimizing customer engagement and satisfaction Drive technical account management to ensure seamless implementation and ongoing support of Everpure solutions, fostering strong customer relationships We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compl

Payroll Specialist, United States Payroll A Career with Point72’s Finance Team The Finance team provides a broad range of timely, accurate, relevant, and objective financial information, advice, and services to its business partners, with commitment to the highest professional and ethical standards. Our team offers a dynamic and collaborative environment where our colleagues can learn at a fast pace and are rewarded with advanced opportunities both within Finance and across the firm. What you’ll do We are seeking a Payroll Specialist for the U.S. Payroll who will have direct ownership of hands-on payroll processing in addition to providing subject matter expertise and oversight. Specifically, you will: Own end-to-end U.S. payroll processing with minimal supervision, including data gathering, validation, review, and final sign-off Lead complex payroll activities such as multi-state tax calculations, W-2 testing and reconciliation, 401(k) processing, salary variance analysis, and retroactive adjustments Serve as the U.S. payroll subject matter expert, providing guidance on federal, state, and local tax matters and ensuring compliance and accuracy Independently prepare, review, and post payroll journal entries, including accruals, reversals, and adjustments Act as the primary point of contact for payroll escalations, employee inquiries, client questions, and external vendor coordination Partner with Human Resources (HR), Finance, Tax, and Benefits teams to resolve payroll issues, support audits, and manage cross-functional dependencies Review payroll outputs for quality and compliance, proactively identifying, investigating, and remediating discrepancies Drive payroll process improvements, automation, system enhancements, and transitions using tools such as Excel, Workday, and other reporting/automation solutions, while mentoring junior team members as needed What’s required? Bachelor’s degree or equivalent 4+ years of finance, accoun

JOB TITLE Cloud Compute Engineer A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Design, build, and operate Kubernetes clusters on Amazon EKS, including cluster lifecycle management, networking, autoscaling, and workload scheduling. Manage and optimize EC2-based compute infrastructure, including instance selection, placement strategies, capacity planning, and utilization analysis. Operate and improve ECS-based services where applicable, ensuring consistency across our container runtime environments. Develop and maintain Infrastructure as Code (IaC) using Terraform to provision and manage compute resources at scale. Collaborate with development and platform teams to define compute patterns, containerization standards, and deployment best practices. Monitor compute environments for availability, performance, and cost, driving continuous optimization across the fleet. Contribute to architectural decisions around workload placement, multi-tenancy, OS image and container li

JOB TITLE Cloud Engineer A Career with point72’s technology team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What You'll Do Design, implement, and maintain scalable cloud infrastructure using Infrastructure as Code (IaC) with Terraform. Manage and optimize foundational platform for AWS/GCP/Azure services including IAM, Virtual Private Cloud networking, Cloud Security controls and policies, Cloud platform tools and automation to ensure scale, performance and security. Collaborate with development and operations teams to automate deployment and operational processes. Monitor cloud environments to maintain high availability and security standards. Participate in architectural discussions and contribute to the technical roadmap for cloud solutions. Implement best practices for cloud resource optimization and cost management. What's Required Bachelor’s degree in Computer Science, Engineering, or a related field. 5 to 10 years of experience in cloud infrastructure design and automation with optional experience in cloud networking. Proficiency in Infrastructur

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Build software applications and deliver software enhancements and projects supporting fund accounting and trade processing technology. Work closely with business stakeholders to develop software solutions using test-driven and agile software development methodologies. Be responsible for system upgrades and features supporting resiliency and capacity improvements, automation and controls, and integration with internal and external vendors and services. Driving architecture of core platforms and accelerating modernizing leveraging AI tools. Work with DevOps teams to manage and resolve operational issues and leverage CI/CD platforms while following DevOps practices within the team and projects. Continuously improve the platforms using the latest technologies and software development ideas. Participate in initiatives to transition select applications to cloud platforms, enhancing stability, scalability and performance of the existing platform. Develop close wo