Service Tech in India

Job Title Service Network & Technical Operations Manager Job Description Job title: Service Network & Technical Operations Manager Your role: • Consumer Care & Service Network Management: Manage and strengthen the consumer care and authorized service network to ensure high-quality and timely service support. New Product Introduction (NPI) Training: Plan and conduct technical training for service centre teams on new product launches, product features, repair procedures, and troubleshooting. Spare Parts Management: Ensure availability and proper management of spare parts across service centres, including forecasting, inventory monitoring, and resolution of critical shortages. Safety Case Management: Identify, monitor, investigate, and coordinate closure of product/service-related safety cases in accordance with company safety standards and escalation procedures. Technical Product Knowledge: Develop and maintain strong technical knowledge of products, including functionality, installation, troubleshooting, repair, and common failure modes. Service Centre Claim Management: Manage service centre claims related to warranty repairs, spare parts, labour, and other service activities. Ensure claims are accurately validated, processed, and resolved within defined timelines. Service Quality Improvement: Monitor service performance and identify recurring technical issues, driving corrective and preventive actions with relevant teams. Cross-functional Coordination: Coordinate with Product Development, Quality, Supply Chain, Sales, and Customer Care teams to resolve technical and service-related issues. Performance Monitoring: Track key service network KPIs such as turnaround time, first-time fix rate, repeat complaints, claim closure

1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Source: Adani Group | Job ID: 48149

Role: Java Developer Location: Hyderabad, India (Remote) Do you like development for the back-end of the application that forms the main logical backbone of the system? Are you passionate to work on cutting edge projects for telecommunications where you can contribute your skills and experience to bring the change. We are hiring Java developers who are strong with OOPS and RESTful service concepts. Technical Skills Required: • Developing applications using Java - Very strong foundations and work experience required • Hands-on experience working in J2EE environments. • Strong NoSQL (Cassandra. Couchbase) and Oracle database skills • Involved in creating and managing Web Services as a part of the application. • Hands-on experience in Middle-ware development • Working experience in the Development of REST API • Hands-on experience in SOAP • Hands-on experience in Microservices • Experience in using JAX-RS, Jason • Experience in the technical domain. • Experience with SS7 or Diameter protocols is a must.

To drive standardization, governance, and operational excellence of Technical Services across all group locations by establishing uniform IFM standards, technical specifications, maintenance frameworks, and performance metrics. The role is responsible for developing and implementing group-wide technical service policies, ensuring asset reliability, regulatory compliance, cost optimization, and consistent service delivery across office, residential, industrial, and mixed-use facilities while enabling scalable growth and best-in-class workplace infrastructure management Source: Adani Group | Job ID: 55944

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is undertaking a major transformation of its enterprise Service Management capability, replacing its existing ServiceNow platform with a modern, AI-enabled service management platform that will establish a simpler, more standardised, and scalable global operating model. The current environment has evolved over many years and now requires a structured re-platforming programme to remove legacy complexity, reduce fragmentation, improve governance, and align more closely with industry best practice. This role will own the platform that underpins service management across Technology Operations and the wider Enterprise Technology team along with Finance, HR, and other corporate functions, making it a strategically important platform. Working with senior stakeholders and strategic implementation partners, you will define and deliver the future service management capability, ensuring the platform, operating model, governance, and service management processes support a modern, scalable, AI-enabled enterprise. The successful candidate will bring

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across the SMB markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. This is a hunter sales role where you’ll be responsible for the entire Sales process. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound pipeline generation activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Minimum 2 years of full Sales cycle experience from prospecting to closing deals Minimum 2 years of experience selling a complex and technical product/service Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High i

A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and support follow‑the‑sun operational coverage. Identify opportunities for automation, self‑service enhancements, process improvements, and overall service optimization. Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure. Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline. What’s REQUIRED Bachelor’s degree in computer science or related discipline,

Job Title: Customer Service Representative Location: Sanganer, Jaipur, Rajasthan Job Type: Full Time - Work from Office What you'll do: Build Strong relationship with existing customer and build new customer for the company. Be the voice of our client and deliver delightful experiences across chat, email, and calls. Resolve customer queries with speed, empathy, and a smile. Collaborate with logistics, tech, and design teams to ensure smooth operations Gather feedback that helps shape the future of our brand Create invoices on quick book and follow up with the customer. Maintain the customer data and share the reports to upper management. Who you are: A great communicator (English fluency is a must) Calm under pressure and solutions-oriented Obsessed with delivering top-notch service 0 2 years of prior customer service experience Freshers with Zeal to grow and excel in the industry are also preferred.

Job Title: Customer Service Manager Location: Diggi Malpura Road, Jaipur, Rajasthan Job Type: Full Time - Work from Office Job Descriptions: At our client, they don’t just sell fashion we build meaningful relationships with our customers. Now, we’re on the lookout for a fashion forward, passionate and empathetic Customer Support Executive to join our growing team! What you'll do: • Be the voice of our client and deliver delightful experiences across chat, email, and calls • Resolve customer queries with speed, empathy, and a smile • Collaborate with logistics, tech, and design teams to ensure smooth operations • Gather feedback that helps shape the future of our brand Who you are: • A great communicator (Hindi & English fluency is a must) • Calm under pressure and solutions-oriented • Obsessed with delivering top-notch service • 1 2 years of prior customer service experience must

Customer care and customer service are both processes that help customers with a product or service, but customer care focuses more on building an emotional connection with the customer: Customer care Involves building an emotional connection with customers and ensuring that agents solve customer problems while also supporting their emotional needs. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Customer service Involves providing support to customers before, during, and after they purchase a product or service. This may include answering questions, resolving concerns, or troubleshooting problems. Some qualities of good customer service include: Empathy: Understanding another person's emotions and perspective Problem solving: Being able to solve problems Communication: Being able to communicate effectively Active listening: Focusing completely on what another person is saying Promptness: Handling customer concerns in a timely manner Professionalism: Treating customers with respect and representing the company in a good light

Need Mechanic for our dealership of loader backhoe(JCB Machine) Work Include Service Maintence and over all looking towards machine Basic Knowledge of the machine will be an add on Base Location -Akola

Soft Service Manager — Sanand - 303A - AT/SSD/MOD, India. Apply via Workday.

Customer care service, also known as customer support, is the assistance that a company provides to its customers before, during, and after they use a product or service. It's about helping customers have a positive experience with the brand. Customer care service can include: Troubleshooting: Helping customers fix issues with a product or service Responding to questions: Answering general questions from customers Making suggestions: Offering product suggestions to customers Going the extra mile: Doing small favors or bending the rules to help customers Supporting emotional needs: Ensuring that agents solve customer problems while also supporting their emotional needs Some skills that can help with customer care service include: Empathy, Problem solving, Communication, Active listening, Technical knowledge, Patience, Tenacity, and Adaptability.

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Own the service-management processes and quality for the M365 estate, ensuring consistent, well-governed operations and continuous improvement across the Kyndryl-delivered service. What you'll be doing: Define and maintain M365 service-management processes and standards. Govern Kyndryl process adherence, SLAs and service quality. Own service reporting, reviews and continuous improvement. Drive problem management and root-cause elimination. Support audits, compliance and governance. Coordinate day-to-day delivery with Kyndryl run teams across incident, request and problem management. Govern operational SLAs and KPIs and drive partner service improvement. Manage operational escalations and ensure low-risk, well-controlled change. What you'll need: Service management and process design for M365. ITIL and continual-service-improvement practice. Vendor governance and SLA reporting. Data analysis and reporting. Stakeholder management. Proven experience leading operational teams for the relevant platforms. ITIL / service-management experience and a vendor-coordination track record. Relevant

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! What you’ll do: Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, Salesforce Knowledge and Experience Cloud. Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems, Jira & other external systems). Collaborate closely with our US-based team, ensuring a few hours of overlap with Pacific Standard Time (PST) to facilitate seamless communication and project coordination. Drive defining, estimating, and shaping technical approaches/solutions using best practices Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders This role requires : Bachelor's Degree in Computer Scie