Salary not disclosed
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Role overview
Job description
A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, net
…About this listing
- Source: Point72's official careers site (via Greenhouse) · last confirmed on the source 1 Nov 2026
- Posted 21 May 2026
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What they are looking for
Skills & requirements
Qualification
What’s REQUIRED Bachelor’s degree in computer science or related discipline, or equivalent practical experience; 3+ years of experience in Service Desk, Help Desk, Desktop Support, or Technical Support, including remote support in high‑volume environments
Department · Technology
Hiring company
Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen that deploys fundamental equities, systematic, macro, private credit, and venture capital strategies.
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