customer care representative (CSR) is a professional who acts as the primary point of contact between a company and its customers. They are responsible for ensuring customer satisfaction by addressing issues, responding to inquiries, and providing information about the company's products and services. CSRs can work in many industries, including retail, insurance, tech, and education. Their responsibilities may include: Answering customer questions Helping customers compare products and services Resolving customer complaints Taking orders or processing payments Making changes to customer accounts Handling returns and exchanges Addressing billing concerns Keeping records of customer interactions CSRs can communicate with customers in person, by phone, or by computer via chat or email. They often act as product experts, and may be able to demonstrate how to use a product or perform basic troubleshooting. When choosing a CSR, it's important to consider the specific needs of the business. For example, a business that handles a lot of technical inquiries might need a CSR with strong technical skills. customer service representative is an individual who interacts with customers on behalf of a company or organization in order to provide help in resolving any issues or inquiries they may have
Jobs in India
Services Sales Consultant in India
1,541 active opportunities · Updated October 2026
Showing
15 jobs
Explore current services sales consultant jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services. Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve
Building relationships: Fostering relationships with existing customers and building rapport with potential customers Gathering data: Collecting data on the impact of a company's products or services, and relaying this data to relevant divisions Maintaining records: Keeping accurate records of customer interactions in a database Following up: Following up with customers and providing solutions Adapting communication style: Switching communication style based on social cues and conversational hints Using CRM software: Being familiar with CRM systems and practices Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems
Market trends: Staying up to date with market trends to better serve customers Customer feedback: Collecting data on customer feedback and relaying it to relevant divisions Customer retention: Retaining customers who are dissatisfied with products or services CRM software: Using CRM software to manage customer interactions BPO telecaller's job is to facilitate communication between a company and its customers. Their responsibilities include: Making calls: Making outbound calls to potential customers to promote products or services, and handling incoming calls from customers Customer service: Answering customer inquiries and complaints, and resolving issues
Record keeping They maintain accurate records of customer interactions, including inquiries, resolutions, and follow-up actions. Gather customer feedback They gather and analyze customer feedback to help improve products and services. Gather customer feedback They gather and analyze customer feedback to help improve products and services. Build relationships They strive to maintain a positive relationship between the customer and the business.
customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services
Record keeping They maintain accurate records of customer interactions, including inquiries, resolutions, and follow-up actions. Gather customer feedback They gather and analyze customer feedback to help improve products and services.
The Team Member - Estate Management manages operations and ensure upkeep of all Estates across locations. To support planning and execution of all events at Estates with an objective of delivering services of exceptional quality. Source: Adani Group | Job ID: 55396
The Team Member - Estate Management manages operations and ensure upkeep of all Estates across locations. To support planning and execution of all events at Estates with an objective of delivering services of exceptional quality. Source: Adani Group | Job ID: 55427
The Team Lead - Estate Management manages operations and ensure upkeep of all Estates across locations. To lead planning and execution of all events at Estates with an objective of delivering services of exceptional quality. Source: Adani Group | Job ID: 55456
Construction Warehouse / Stores Lead is responsible for overseeing warehouse operations for categories such as civil materials, / piping materials/ E&I equipment/ common services, etc. This role involves strategic oversight and coordination to ensure effective inventory management, efficient material receipt and storage, optimal inventory utilization and disposal, and adherence to risk and compliance standards in the assigned category. Source: Adani Group | Job ID: 54969
Responsible for developing and implementing strategic procurement, contracting, and supplier management practices to ensure cost-effective and timely sourcing of CAPEX items and services. This role involves overseeing the entire procurement process, from strategic sourcing and contract management to supplier evaluation and performance improvement. Additionally, the position requires strong collaboration with various departments and external vendors to drive efficiency, compliance, and value addition while mitigating risks. Source: Adani Group | Job ID: 54540
To manage end-to-end procurement activities for Capex, Opex, bulk materials, and services by ensuring timely sourcing, cost optimization, vendor development, contract management, and supplier performance monitoring. The role contributes to achieving organizational objectives through strategic sourcing, efficient procurement processes, risk mitigation, and strong supplier partnerships while supporting power plant operations and project requirements. Source: Adani Group | Job ID: 54879
To manage end-to-end procurement activities for Capex, Opex, bulk materials, and services by ensuring timely sourcing, cost optimization, vendor development, contract management, and supplier performance monitoring. The role contributes to achieving organizational objectives through strategic sourcing, efficient procurement processes, risk mitigation, and strong supplier partnerships while supporting power plant operations and project requirements. Source: Adani Group | Job ID: 54912
Responsible for developing and implementing strategic procurement, contracting, and supplier management practices to ensure cost-effective and timely sourcing of CAPEX items and services. This role involves overseeing the entire procurement process, from strategic sourcing and contract management to supplier evaluation and performance improvement. Additionally, the position requires strong collaboration with various departments and external vendors to drive efficiency, compliance, and value addition while mitigating risks. Source: Adani Group | Job ID: 54209
Other cities to consider
More places hiring for this role
Get new services sales consultant jobs in India by email
Daily job updates · Unsubscribe anytime