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call center BPO executive, also known as a Customer Care Representative (CSR), is a frontline employee who provides customer service and support through various channels. Their responsibilities include: Customer service: Answering customer questions, complaints, and concerns Technical support: Providing assistance with products and services Communication: Communicating with customers via phone, email, chat, or social media Problem resolution: Evaluating problems and providing solutions Building relationships: Ensuring a positive customer experience and building strong customer relationships Other duties of a call center representative include: Processing orders, forms, and applications Taking orders Processing returns Providing information about products and services

Customer care executives, also known as customer service representatives (CSRs), are responsible for a variety of tasks, including: Resolving customer complaints: Customer care executives are the first point of contact for customers and are responsible for addressing their concerns and solving their problems. Communicating with customers: Customer care executives communicate with customers via phone, email, social media, and in person. They use professional communication practices to ensure interactions are effective and leave a good impression.

call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel

customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services. Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve

customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs.

Building relationships: Ensuring a positive experience for customers and building strong customer relationships customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Representing the brand: Embodying the values and ethos of the brand in every interaction

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

About the Role: We are looking for a motivated and enthusiastic Talent Acquisition Intern to support our recruitment team. The intern will assist in sourcing candidates, screening profiles, coordinating interviews, and managing recruitment databases. This is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment. Key Responsibilities: * Assist the Talent Acquisition team in sourcing candidates through job portals, LinkedIn, and other platforms. * Screen resumes and shortlist candidates based on job requirements. * Coordinate interview schedules between candidates and hiring managers. * Conduct initial HR screening calls with candidates. * Maintain and update the candidate database and recruitment trackers. * Post job openings on various job portals and social media platforms. * Support the team with offer roll-out and candidate follow-ups. * Assist in employer branding and campus hiring initiatives. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We’re Hiring 3–4 Marketing Associates 🎯 This is a great opportunity to join a fast-growing global team and build your career in digital marketing. About WIN 🌎 WIN is the #1 ranked company in our industry in the US and also the fastest growing. We work with both consumers and businesses, giving you exposure across the full spectrum of marketing: SEO, social, paid ads, content, and more. About the Role Do you wonder how Google decides which brands show up first, why YouTube ads stay stuck in your head, or why some Instagram Reels go viral? If you’re curious about these things and love exploring new marketing trends, this role could be a great fit. We are hiring junior marketers who may not know it all yet, but who are: Honest, reliable, and disciplined Excited to learn by doing from senior mentors Self-starters who research first instead of waiting for instructions If you have 2+ years of professional experience after graduation, are passionate about marketing, and eager to grow your career, you’ll thrive here. What You’ll Do Contribute to real marketing projects by improving franchisee online presence, making updates, and supporting campaigns so they perform better Support initiatives across SEO, social, paid ads, and content with detail and consistency Research marketing trends, test ideas, and apply learnings to live projects Assist with reporting, dashboards, and quality checks Learn directly from senior marketers while being accountable for your own deliverables What We Value Most ❤️ Integrity and honesty in everything you do Work ethic and discipline to finish tasks on time, even when remote Curiosity to keep researching, testing, and asking why Clear, respectful, and professional communication with teammates Bonus Points If You Have Experience in any of SEO, social media, paid ads, content, or analytics Familiarity with tools like Canva, Google Analytics, or Meta Ads Strong written communication skills and attention t

Job Title Summer Intern (ISB Hyd) Job Description Minimum required Education: First-year MBA students from business schools. Minimum required Experience: No prior experience required. Minimum required Certification: N/A Job title: One sentence description of role About Opportunity Join Philips Personal Health and gain hands-on experience working with some of India's most trusted consumer brands. As a Marketing Intern, you'll work closely with the marketing team to understand how products are launched, brands are built, and business decisions are made using consumer insights and market data. This internship offers an exciting opportunity to learn marketing, consumer behavior, digital marketing, and commercial strategy while working on a real business project. What You'll Work On Understand Consumers & Markets Analyze consumer trends, market developments, and competitor activities. Support research to identify opportunities for business growth. Gather insights and translate findings into practical recommendations. Support Product & Business Initiatives Assist in new product launch planning and go-to-market activities. Conduct market assessments and competitive benchmarking. Help track category performance and business metrics. Contribute to Marketing Campaigns Support execution of marketing campaigns across Digital, E-commerce, social media, Retail, and other channels. Work with creative and agency partners on campaign-related activities. Monitor campaign performance and prepare summary reports. Work Across Different Functions Collaborate with teams across Sales, E-commerce, Finance, Supply Chain, and Marketing. Participate in business

About the role: We are looking for an experienced and hands-on HR professional with 5+ years of HR experience to manage end-to-end people operations while working closely with leadership in the USA. This role is execution-focused with strategic exposure, requiring strong ownership of core HR processes (including Talent Acquisition) and people leadership. The ideal candidate is proactive, detail-oriented, and comfortable operating independently in a fast-paced, dynamic environment. KEY RESPONSIBILITIES: Strategic HR Drive HR initiatives and processes in alignment with organizational objectives and business priorities Talent Acquisition Actively participate in and improve Talent Acquisition processes to support WIN's rapid growth Employee Lifecycle Management Handle complete onboarding and offboarding processes, ensuring a smooth and compliant employee experience Nurture relationships with employees with empathy, kindness, and fairness Payroll, Compensation & Benefits Independently handle payroll processing, benefits, and compliance Coordinate with finance and external vendors HR Operations & HRIS Management Maintain and update HRMS and ATS, ensuring accurate records and up-to-date reports Drive process improvements in HR operations and workflows Statutory & Compliance (India) Manage statutory compliances, filings, and HR audits Ensure adherence to labor laws and internal HR policies Employer Branding Support and execute employer branding initiatives on social media platforms, particularly LinkedIn, to promote hiring, culture, and workplace updates REQUIRED QUALIFICATIONS: 5+ years of full-time HR experience in HRBP / Talent Acquisition Solid understanding of compensation, benefits, and statutory compliance as per Indian labour laws Experience working closely with senior stakeholders Excellent written and verbal communication skills Ability to work independently with minimal supervision &n

URGENT HIRING ITI Fabricator Mechanical Fabrication Welder JP Nagar, Bangalore Recruitment Partner: IDEAL CAREER ZONE A reputed manufacturing company is urgently hiring ITI Fabricators and Mechanical Fabrication Welders for its production team at JP Nagar, Bangalore. Job Details • Position: ITI Fabricator / Mechanical Fabrication Welder • Industry: Manufacturing • Job Type: Full-Time • Location: JP Nagar, Bangalore • Vacancies: 5 • Gender: Male Candidates Only • Experience: 0 4 Years (Freshers can also apply) • Education: All Education Levels (ITI/Mechanical Trade Preferred) Salary & Benefits • Salary: 18,000 22,000 per month (In-hand) • Performance Incentives • Free Meal • Insurance Coverage • Day Shift • Long-term Career Growth Working Hours • Shift: Day Shift • Timing: 09:00 AM 06:00 PM • Working Days: 6 Days a Week Key Responsibilities • Perform structure fabrication and welding work • Operate and monitor manufacturing equipment • Assemble, inspect and pack products as per quality standards • Carry out preventive maintenance of machinery and tools • Maintain production records and tool inventory • Follow all safety and quality procedures • Support production and fabrication improvement activities Required Skills • Structure Fabrication • Arc/MIG Welding • Mechanical Fabrication • Machine Handling • Preventive Maintenance • Teamwork and Safety Awareness Eligibility • Freshers and experienced candidates (0 4 years) • ITI Fabrication, Welder, Fitter or Mechanical candidates preferred • Physically fit and willing to work in a manufacturing environment • Male candidates only Apply Now Office Address: 128/12A, Bidhan Sarani, Shyambazar Metro Gate No. 1, Inside Gandhi Market, Sajjy Dham, Kolkata 700004 You can also check updates on Google and social media: IDEAL CAREER ZONE Interested candidates can send their updated CV via WhatsApp: Contact (HR): 9231799122 Contact (HR): +91 8777211016 Contact (HR): +91 9331205133 Call Timing: 10:00 AM 8:00 PM Visit Timing: 12:00 PM

URGENT HIRING Showroom Jobs Counter Sales Executive Male/Female Shyambazar Barrackpore Hatibagan Kolkata Recruitment Partner: IDEAL CAREER ZONE About the Company A reputed retail company operating Garments Showrooms, Fashion Boutiques, and Home Appliance Stores across Shyambazar, Barrackpore, Hatibagan, and North Kolkata is urgently hiring energetic and customer-friendly candidates for showroom sales. Job Details • Position: Counter Sales Executive (Male/Female) • Employment Type: Full-Time (Permanent) • Vacancies: 12 • Industry: Garments Retail, Boutique & Home Appliances Job Locations • Shyambazar • Hatibagan • Barrackpore • North Kolkata Working Hours • Shift: 10:00 AM 8:00 PM or 11:00 AM 9:00 PM • Weekly Off: One rotational weekday Salary & Benefits • Salary: 9,000 12,000 per month • Permanent Employment • Career Growth Opportunities • Friendly Work Environment Eligibility • Male & Female Candidates • Age: 20 28 Years • Qualification: Class X Pass to Graduate • Basic Computer Knowledge • Bengali & Hindi Required (English Optional) • Good Communication Skills • Presentable Personality • Customer-Friendly & Sales-Oriented Attitude Key Responsibilities • Welcome and assist customers in the showroom. • Understand customer requirements and recommend suitable products. • Achieve daily and monthly sales targets. • Maintain attractive product displays and showroom cleanliness. • Handle billing support and basic computer entries. • Build strong customer relationships and ensure excellent service. • Maintain stock information and coordinate with the showroom team. Apply Now Office Address: 128/12A, Bidhan Sarani, Shyambazar Metro Gate No. 1, Inside Gandhi Market, Sajjy Dham, Kolkata 700004 Search IDEAL CAREER ZONE on Google and social media for the latest job updates. HR Contacts: 9231799122 +91 8777211016 +91 9331205133 Call Timing: 10:00 AM 8:00 PM Office Visit: Monday to Saturday 12:00 PM 7:00 PM IDEAL CAREER ZONE Connecting Skilled Professionals with Leading Employers

Job Title - Communications & Community Manager (Fashion & Lifestyle) Location - Jaipur, Rajasthan Job Type - Full Time, Work from Office Job Summary We are looking for a warm, organized, and creative Communications & Community Manager to be the voice of our brand. This role involves handling customer care across platforms, managing influencer collaborations, and executing gifting and barter programs. Key Responsibilities 1. Customer Care & Community Support • Respond promptly and professionally to customer queries via Instagram, WhatsApp, email, and website chat. • Maintain a positive brand tone and ensure every customer feels supported. • Track common customer feedback and share insights with the design and production teams. 2. Influencer Outreach & Relationship Building • Identify relevant influencers, stylists, and creators aligned with the brand’s aesthetic. • Reach out for collaborations, gifting, barter partnerships, and paid promotions. • Maintain an influencer database with engagement metrics, collaboration history, and posting commitments. • Build long-term relationships with influencers who genuinely connect with the brand. 3. Gifting & Barter Management • Coordinate selection of garments for gifting, ensuring sizing and preferences are correct. • Manage dispatches of PR packages and gifted orders with the logistics team. • Track all gifted items, expected deliverables, posting schedules, and performance metrics. • Ensure influencers post agreed-upon content and maintain follow-ups politely. 4. Content Coordination • Work with the social media team to share influencer content for reposting. • Identify UGC (user-generated content) opportunities to support brand storytelling. • Communicate upcoming campaigns, themes, and collection launches to creators. 5. Reporting & Organization • Maintain weekly trackers for customer queries, complaints, and their resolution time. • Prepare influencer collaboration reports including reach, engagement, and conversions. Sk

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a versatile marketing leader to manage our marketing engagement across India. As our first local marketing person in the region, you will design and execute a comprehensive GTM strategy that accounts for the diversity of the Indian landscape. You will be responsible for identifying high-growth clusters, navigating complex regulatory environments, and building a unified voice that resonates across multiple borders. Your work spans social, influencers, partner and event marketing. You will be a fulcrum of all the region's outbound activity. You Will: Holistic Regional Strategy: Design a scalable marketing framework that can be adapted for Tier 1 markets (high volume) and Tier 2/3 markets (high growth). Agile GTM Execution: Lead product launches across the region, prioritizing markets based on data, barrier to entry, and product-market fit. Cross-Border Community & Influencer Growth: Leverage the region’s high social media penetration to build a loyal community through influencer partnerships and localized social channels (WhatsApp, Instagram, TikTok). Policy & Comms Collaboration: Work closely with legal and policy teams to navigate the varied regulatory lan