Social Worker in India

customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services. Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve

Building relationships: Fostering relationships with existing customers and building rapport with potential customers Gathering data: Collecting data on the impact of a company's products or services, and relaying this data to relevant divisions Maintaining records: Keeping accurate records of customer interactions in a database Following up: Following up with customers and providing solutions Adapting communication style: Switching communication style based on social cues and conversational hints Using CRM software: Being familiar with CRM systems and practices Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems

customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs.

Building relationships: Ensuring a positive experience for customers and building strong customer relationships customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Representing the brand: Embodying the values and ethos of the brand in every interaction

The Senior Manager – ESG will be responsible for driving ESG governance, sustainability performance, disclosure readiness, and responsible business practices across the Copper Manufacturing Complex. The role will support the ESG Head in translating ESG priorities into measurable plant-level initiatives covering environment, social responsibility, governance, climate action, resource efficiency, community interface, and statutory / voluntary reporting requirements. The incumbent is expected to develop strong cross-functional exposure, manage ESG data systems, coordinate operations and enabling functions, strengthen audit and assurance preparedness, and build capability to take larger ESG leadership responsibilities for the manufacturing complex. Source: Adani Group | Job ID: 56514

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales,social, compliance, risk, platforms and partnership & economics. The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, experimentation, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing. The Difference You Will Make ACOE is seeking a Lead, Advanced Analytics, Marketplace to help Airbnb enable travel for millions of guests and hosts on our platform. This individual will play a pivotal role in supporting strategic business and product initiatives through detailed data analysis, metrics creation, statistical modeling, and the development of reporting tools and metrics. The individual will be instrumental in driving business and product decisions across topic areas across the company. A Typical Day Design and build metrics / dimensions to monitor product and business performance. Build sophisticated reporting, analytical tools, and dashboards that emp

About the Role: We are looking for a motivated and enthusiastic Talent Acquisition Intern to support our recruitment team. The intern will assist in sourcing candidates, screening profiles, coordinating interviews, and managing recruitment databases. This is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment. Key Responsibilities: * Assist the Talent Acquisition team in sourcing candidates through job portals, LinkedIn, and other platforms. * Screen resumes and shortlist candidates based on job requirements. * Coordinate interview schedules between candidates and hiring managers. * Conduct initial HR screening calls with candidates. * Maintain and update the candidate database and recruitment trackers. * Post job openings on various job portals and social media platforms. * Support the team with offer roll-out and candidate follow-ups. * Assist in employer branding and campus hiring initiatives. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title Summer Intern (ISB Hyd) Job Description Minimum required Education: First-year MBA students from business schools. Minimum required Experience: No prior experience required. Minimum required Certification: N/A Job title: One sentence description of role About Opportunity Join Philips Personal Health and gain hands-on experience working with some of India's most trusted consumer brands. As a Marketing Intern, you'll work closely with the marketing team to understand how products are launched, brands are built, and business decisions are made using consumer insights and market data. This internship offers an exciting opportunity to learn marketing, consumer behavior, digital marketing, and commercial strategy while working on a real business project. What You'll Work On Understand Consumers & Markets Analyze consumer trends, market developments, and competitor activities. Support research to identify opportunities for business growth. Gather insights and translate findings into practical recommendations. Support Product & Business Initiatives Assist in new product launch planning and go-to-market activities. Conduct market assessments and competitive benchmarking. Help track category performance and business metrics. Contribute to Marketing Campaigns Support execution of marketing campaigns across Digital, E-commerce, social media, Retail, and other channels. Work with creative and agency partners on campaign-related activities. Monitor campaign performance and prepare summary reports. Work Across Different Functions Collaborate with teams across Sales, E-commerce, Finance, Supply Chain, and Marketing. Participate in business

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales, social, compliance, risk, platforms and partnership & economics. The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing. The Community You Will Join: We are looking for a senior advanced analyst in our India Analytics team who works with the Fraud & Safety Delivery team. The analyst must have functional expertise in building analytical solutions and be a trusted partner to product teams and business leaders, across marketplace teams through providing insig

About the role: We are looking for an experienced and hands-on HR professional with 5+ years of HR experience to manage end-to-end people operations while working closely with leadership in the USA. This role is execution-focused with strategic exposure, requiring strong ownership of core HR processes (including Talent Acquisition) and people leadership. The ideal candidate is proactive, detail-oriented, and comfortable operating independently in a fast-paced, dynamic environment. KEY RESPONSIBILITIES: Strategic HR Drive HR initiatives and processes in alignment with organizational objectives and business priorities Talent Acquisition Actively participate in and improve Talent Acquisition processes to support WIN's rapid growth Employee Lifecycle Management Handle complete onboarding and offboarding processes, ensuring a smooth and compliant employee experience Nurture relationships with employees with empathy, kindness, and fairness Payroll, Compensation & Benefits Independently handle payroll processing, benefits, and compliance Coordinate with finance and external vendors HR Operations & HRIS Management Maintain and update HRMS and ATS, ensuring accurate records and up-to-date reports Drive process improvements in HR operations and workflows Statutory & Compliance (India) Manage statutory compliances, filings, and HR audits Ensure adherence to labor laws and internal HR policies Employer Branding Support and execute employer branding initiatives on social media platforms, particularly LinkedIn, to promote hiring, culture, and workplace updates REQUIRED QUALIFICATIONS: 5+ years of full-time HR experience in HRBP / Talent Acquisition Solid understanding of compensation, benefits, and statutory compliance as per Indian labour laws Experience working closely with senior stakeholders Excellent written and verbal communication skills Ability to work independently with minimal supervision &n

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Tax Overview: This role serves as the primary subject-matter expert on employment tax matters, working in close partnership with cross-functional stakeholders and external providers, to execute global employment tax initiatives, translates complex, multi-jurisdictional regulatory requirements into sustainable operating models, risk management, and serves as advisor on regulatory developments, and on complex employment tax matters affecting the global workforce across all jurisdictions in which the company operations. Role: • Execute and support global employment tax strategy, balancing compliance, risk mitigation, financial accuracy, operational efficiency, and cost optimization across all jurisdictions • Serve as a trusted advisor to internal stakeholders and business units on employment tax implications relating to workforce strategy, mobility programs, mergers and acquisitions, organizational restructuring, and evolving workforce models • Interpret, and operationalize complex employment tax and social security legislation, in alignment with company policies, internal controls, and governance • Lead tax planning initiatives and provide technical guidance on taxation of compensation and benefits, multi-jurisdictional taxation, recharge treatment and employer reporting and withholding requi

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. Role Overview We are expanding our team by hiring a Regional Payroll Specialist—a collaborative, proactive team member who brings hands-on payroll expertise, fresh thinking, and a passion for continuous improvement. Reporting to the Regional Payroll Manager, you will support our APAC payroll operations by coordinating and processing payroll activities across assigned countries. This role requires solid experience managing payroll across multiple APAC jurisdictions, especially India, strong customer-facing skills, and the ability to contribute meaningfully to vendor consolidation and operational enhancement initiatives. You will work closely with HR and Finance teams on payroll-related matters, including onboarding, terminations, adjustments, compliance checks, and stakeholder support. Key Responsibilities Serve as the first point of interaction with payroll partners and ensure the accuracy and

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the role: As the Risk & Compliance Manager, you will play a pivotal role in advancing Atlas' Health & Safety (H&S) program across 160+ Atlas countries. You will work closely with the Director of Risk & Compliance to design and implement a global occupational health & safety (OHS) program from the ground up, tailored to the diverse industries and risk profiles of Atlas' EOR client base. As a key member of the Risk & Compliance team, you will manage enterprise-wide H&S risk mitigation projects and lead the development and localization of H&S corporate policy. Key Responsibilities: Compliance & Regulatory Monitoring – Monitor, interpret, and implement OHS legislation and standards across jurisdictions, ensuring Atlas meets or exceeds local regulatory requirements. Educate internal departments on obligations and build cross-functional relationships to embed compl

About Us Oliv.AI is a SalesTech global startup headquartered in San Francisco, debuting the world's first team of AI Agents for sales. With our recent $5.2M Seed funding, we solve one of the biggest problems for revenue teams: unreliable deal data. Oliv captures Deal Intelligence from every meeting, call, and email—without any rep involvement. The result is a clear, detailed view of every deal, presented in scorecards built on trusted sales methodologies like MEDDICC, BANT, and SPICED. Our AI agents are built for sales teams—sales managers, AEs, and RevOps—handling the work that takes them away from selling. With Oliv AI, sales teams can bring back focus on deals, strategy and conversation. The role This is not a traditional marketing role, and it is not a pure engineering role either. You will decide which accounts matter, build the systems that research them, write the content that reaches them, build the partnerships that amplify it, and turn all of that into qualified pipeline. Two things have to be true about you at once. You are technically sharp enough to build your own workflows, wire up your own APIs, and ship a working system without waiting on engineering or anyone else. Nothing you own should be blocked on a single person, including us. And you are obsessed with distribution — content, syndication, social, and partnerships — because pipeline goes to whoever the buyer already trusts. That means newsletters, communities, podcasts, comparison pages, partner audiences, and the people who influence them. What you will own GTM strategy and experimentation Develop and continuously refine Oliv's ICP, market segments, buyer personas, and account-selection criteria. Translate company goals into specific growth hypotheses and campaign plans. Identify new audiences, buying signals, use cases, and distribution opportunities. Build a structured experimentation roadmap across content, social, syndication, partnerships, outbound, and ABM. Define success metric